Customer Success Architect in United States

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are building a high-impact team to help the world's most innovative companies unlock the power of AI. As an Forward Deployed Engineer, Applied AI on our Cortex AI team, you will be a hands-on builder and a key technical partner to our most strategic customers, placing you at the forefront of the enterprise AI revolution. You won't just work with cutting-edge technology – you'll deploy it to solve real-world business problems at scale, building production-grade AI systems using Snowpark, Cortex, and our native LLM capabilities. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Build Customer Solutions : Architect, build, and deploy enterprise-grade AI solutions, including sophisticated AI agents. Own the end-to-end lifecycle of your work streams – from prototype to production – directly solving customers' most complex business challenges. Own the Quality of What You Ship : Define what "good" means for the systems you build. Translate ambiguous customer goals into measurable quality metrics, evaluation frameworks, and golden datasets – then run systematic eval loops to hill-climb on agent quality, catch regressions before customers do, and continuously raise the bar on accuracy, faithfulness, and safety. Treat measurement as a first-class part of building, not an aftertho

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. About the Role As a Senior Product Manager at Observe by Snowflake you will lead a cross-functional team to define and execute the product roadmap across core product areas -- Logs, Metrics, Traces, Data Management, AI and more. You will set strategy grounded in deep customer empathy, drive prioritization across competing enterprise demands, and shape a product processing thousands of TB/day of telemetry. This is a high visibility role where you will intera

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a talented and passionate Senior Software Engineer for our Snowpark Container Service , part of our Snowflake Compute Platform - to build our elastic, high-scale, high-performance, cloud native compute platform to enable bringing Compute to Data effortless and simple. Snowpark Container Services is a fully managed container offering that helps our customers easily deploy, manage, and scale containerized applications without having to move data out of Snowflake. As a fully managed service, it comes with Snowflake security, configuration, and operational best practices built in. You will be part of this highly productive, fast moving, and growing team that is critical to realizing Snowflake’s Data Cloud Mission. AS A SENIOR SOFTWARE ENGINEER, YOU WILL: ● Design and develop features, understand customer requirements and meet business goals. ● Lead a team of engineers, including mentoring and guiding them, and build technical direction and strategy for large and critical parts of the product surface area. ● Manage all aspects of the Project, including Design, Coding, Reviews, Testing, Observability, Tooling and On-Call support. ● Build highly reliable and fault-tolerant software to meet the needs of the largest customers. ● Ensure operational readiness and ma

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who thrives at the intersection of data, AI, and complex enterprise architecture. In this role you will work directly with the sales team and channel partners to understand the data challenges of our customers, strategize on how to navigate winning sales cycles, deliver compelling data-driven demonstrations, and support enterprise Proof of Concepts that showcase measurable business outcomes. As a Snowflake Solution Engineer you must share our passion for transforming how organizations use data — from raw ingestion to real-time analytics to AI-powered applications. You thrive in a dynamic environment, are equally comfortable whiteboarding a medallion architecture with a data engineering team and presenting data ROI to a C-suite, and you bring deep opinions about what good data platform design looks like. IN THIS ROLE YOU WILL GET TO: Present Snowflake's Data Cloud vision to data engineering leaders, analytics teams, data scientists, and executive stakeholders at prospects and customers Lead hands-on technical discovery to map a customer's existing data architecture — pipelines, warehouses, lakehouses, governance gaps — and design a Snowflake-native path forward Build and deliver tailored demos and proof of concepts across Snowfla

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Come join us in this super high impact role as we build the future of Snowflake! Snowsight is the perfect place for data professionals to do their best work, and in this role you'll be making it even better. You'll join a wildly talented, multi-disciplinary team to not only reimagine existing Snowsight experiences, but also to extend it to exciting new surfaces and unlock high value business opportunities. Acting as a startup within Snowflake, together we'll iterate quickly, ship daily, and experiment continuously. This is a phenomenal opportunity to revolutionize how people across the world turn data into knowledge, and knowledge into opportunities. As a senior technical leader on this team, you'll have exceptional impact, both shaping and shipping amazing experiences — and helping the engineers around you do the very best work of their careers. YOU WILL: Act as a technical leader and deep domain expert across the stack, owning an area of the product end-to-end with an eye toward service health, quality, and customer experience. Lead large, cross-team projects from architecture through delivery — identifying opportunities, making the right trade-offs in the context of overall company goals, and driving them to completion. Leverage agentic AI to accelerate your work (and th

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Unistore (Hybrid Tables) is Snowflake's strategic convergence investment—seamlessly combining OLTP and analytical workloads in a single unified database, and one of the company's most strategically differentiated bets. Operating like a startup within Snowflake, you will own revenue goals, define product strategy for the next phase of growth following our recent General Availability (GA) milestones, and coordinate go-to-market as the primary product authority for the area. OLTP-HTAP convergence is a fast-moving, high-stakes space with strong customer demand—making this one of the highest-visibility product leadership roles in the company and a rare opportunity to define the future of transactional and analytical convergence at scale. AS A STAFF PRODUCT MANAGER AT SNOWFLAKE, YOU WILL: Drive the Unistore product area end-to-end—including product strategy, roadmap prioritization, and go-to-market execution. Rally engineering and product leadership around a compelling 2-3 year vision for Unistore, identifying untapped market opportunities for the next frontier of hybrid data. Define and drive clear requirements for data movement, storage lifecycle, reliability, cost, and quality of service. Champion AI-driven workflows by defining how Unistore serves as the low-latency transacti

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team The Finance Data Science team owns the forecasting systems that power Snowflake’s financial planning, operating cadence, and long-term strategy. Our work informs executive decision-making, corporate planning, investor reporting, and cross-functional decisions across Finance, Sales, and Product. We build and operate production forecasting systems for Snowflake’s core money-in metrics, with a particular focus on revenue and bookings in a consumption-based business. Our forecasts are highly visible, widely used, and foundational to how the company plans and operates. This is a high-trust team operating at the intersection of statistical modeling, production systems, and financial decision-making. The Role We are hiring a Senior Applied Scientist to own and advance mission-critical forecasting systems used across the company. This role is not just about building models. It is about developing reliable, explainable, production-grade forecasting systems that leaders can trust to make decisions. You will work on high-impact, open-ended problems involving revenue forecasting, customer consumption behavior, workload ramps, renewals, and other leading indicators that feed Snowflake’s broader financial planning processes. You will partner closely with Finance, Sales, Pr

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is transforming how the world uses data and AI — and the networking and traffic infrastructure that powers these experiences is mission-critical. As a Product Manager focused on Traffic & Networking, you will define how Snowflake delivers secure, reliable, and high-performance connectivity at global scale, including the networking foundations required to support AI-driven products and workloads. You will own the product vision and roadmap for internal traffic management, service-to-service networking, customer connectivity, and performance optimization across multi-cloud environments. A core part of this role is defining and evolving Snowflake’s network strategy to support AI products , including latency-sensitive inference, large-scale model training pipelines, vector search, streaming ingestion, and cross-region data movement. This is a high-impact role at the intersection of distributed systems, cloud networking, and AI infrastructure. AS A PRODUCT MANAGER AT SNOWFLAKE YOU WILL: Define the networking strategy required to support Snowflake’s AI products , including low-latency inference paths, high-throughput data pipelines, GPU-adjacent services, and elastic scaling for AI workloads. Partner with AI platform, compute, and storage teams to ensure networking

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. This position requires a hybrid work schedule with regular in-person attendance at our Menlo Park office. We are seeking a Creative Technologist, Brand AI to help redefine how artificial intelligence supports brand and creative work at Snowflake across design, content, video, customer marketing and web. You are a multidisciplinary creative technologist who combines strong creative judgment, systems thinking, and hands-on technical ability. You understand how designers, writers, strategists, producers, and marketers work, and you can translate emerging AI capabilities into practical tools that improve work quality, consistency, and speed. Equal parts builder, strategist, and facilitator, you will partner across Brand Marketing to experiment rapidly, build custom solutions, and help teams incorporate AI into their daily workflows. This role sits at the intersection of creative technology, brand systems, AI innovation, and workflow design, reporting to the Director of Brand Strategy and AI Innovation. WHAT YOU’LL DO Explore and Prototype New Creative Possibilities Partner with designers, writers, producers, strategists, and marketers to identify where AI can meaningfully improve creative quality, consistency, speed, or scale. Turn emerging AI capabilities into tangible prototy

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At the center of the data cloud is the Snowflake Database Engineering team. We are responsible for building the core query engine used to process the massive amounts of diverse data managed by our customers. A core part of the Database Engineering group is the Query Language team which is responsible for designing, developing, and maintaining core SQL features, including advanced analytics, scripting, and the developer experience. We are seeking a Senior Engineering Manager to own and drive the effort to build core database capabilities to serve agentic workloads. You'll set the technical direction, build and grow the team behind it, and shape how the core engine and the SQL language evolve to serve this new class of workload. It's a rare chance to lead a foundational bet at the exact moment the industry is racing to solve it, with the scale, customer base, and platform to make your work matter to millions of queries a day. If you want your fingerprints on how the world's data platforms adapt to the age of AI agents, this is one of the best seats in the industry. AS A SENIOR ENGINEERING MANAGER AT SNOWFLAKE, YOU WILL BE EXPECTED TO: Drive the evolution of core database and SQL capabilities to serve emerging AI and agentic workloads alongside traditional analytics Lead and g

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team The Finance Data Science team owns the forecasting systems that power Snowflake’s revenue planning and long-term financial strategy. Our work supports corporate planning, executive decision-making, and investor reporting, and we partner closely with Product and Sales to understand customer behavior and product impact. We operate at the intersection of machine learning, statistical research, and corporate finance, building production-grade forecasting infrastructure that is foundational to how the company plans and operates. The Role As a Senior Data Scientist, you will independently lead high-impact modeling initiatives and build production-ready forecasting systems for core financial metrics. You will work on complex, open-ended problems at the intersection of machine learning and business strategy, translating real-world financial questions into rigorous, scalable models. What You’ll Do Design and implement advanced time-series and probabilistic models (e.g., hierarchical models, state-space models, Bayesian approaches, multivariate forecasting). Contribute to internal tooling and shared infrastructure that enables scalable forecasting and analytics. Establish best practices for model evaluation, backtesting, uncertainty quantification, and scenario simulat

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Every company shipping AI right now has the same problem: they can't see what their AI is actually doing in production. New Relic is building the answer, AI Observability, and it's one of the company's top strategic initiatives. We're running it like a startup inside the company: small teams, fast iteration, direct executive sponsorship, and a mandate to ship. As the Principal Product Manager and business owner of this initiative, you'll take it from vision through GA, then keep pushing past GA, where most of the real work actually happens, working directly with some of the largest AI deployments in the world. What you'll do Own the AI Observability roadmap and the business outcomes leadership tracks (adoption, retention, expansion), plus the parts of the job that aren't purely product: pricing conversations, exec reporting, and cross-functional escalations. Drive multiple engineering and design teams in parallel toward a coherent product vision, without formal authority over them. Partner directly with strategic enterprise customers, including their platform and infra teams deciding how to operationalize AI safely, and turn what breaks at their scale into product requirements fast enough to matter. Build working prototypes yourself using agentic AI workflows, so ideas get pressure-tested before engineering time is committed to them. Represent AI Observability in executive strategy and prioritization decisions, and make the tradeoff calls when prioritie

About the Team OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. Within Ads Marketing, Partner Marketing is responsible for building the ecosystem that helps advertisers access, activate, measure, and grow on ChatGPT through the partners they already work with. Our team brings that ecosystem to life by meeting advertisers where they already work, while also helping them discover new platforms and capabilities that can strengthen their advertising strategy. We partner with technology, measurement, agency, and other strategic partners to make it easier for advertisers to access ChatGPT Ads, launch and optimize campaigns, measure performance, and grow their investment over time. About the Role ChatGPT Ads is creating a new environment for how people discover products, evaluate options, and make decisions. As advertising in ChatGPT grows, our partner ecosystem will play a critical role in helping advertisers access, measure, and get more value from this new channel. We’re looking for an experienced individual to focus on ads partner marketing to help build and scale the partner marketing function for ChatGPT Ads. In this role, you will develop the strategy, programs, and go-to-market frameworks that activate our ecosystem of technology, measurement, and other strategic partners. You will work closely with partners ranging from global advertising platforms and measurement companies and emerging technology providers. Your goal will be to turn partnerships into meaningful business impact by helping partners bring advertisers onto ChatGPT Ads, accelerate adoption, increase investment, and demonstrate the value of advertising in a conversational environment. This is a highly cross-functional role at the intersection of partnerships, product marketing, sales, communications, and growth. You will help define how we bring partners to market, where we invest, and how we scale successful programs as the ecosystem grows.

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As a senior member of Baseten's Platform Team, you will own the systems that let every engineer at Baseten prove their code works before it reaches production. Our product runs mission-critical AI inference for customers who measure downtime in dollars per second, which means our internal bar for correctness, performance, and failure tolerance has to be exceptional. Your focus is the full testing stack: fast and reliable unit test tooling, integration harnesses that spin up realistic environments on demand, load and performance testing for GPU-backed inference workloads, and resilience testing that deliberately breaks things so our customers never have to find out what happens when a node dies mid-request. This is a builder role with org-wide leverage. You won't be writing tests for other teams — you'll be building the frameworks, harnesses, and feedback loops that make writing good tests the path of least resistance, and you'll set the standards for what "well-tested" means at Baseten. RESPONSIBILITIES Own Baseten's testing strategy end to end — define the standards, the tiers, and the tooling that engineering teams build against. Build and maintain unit, integration, load and performance testing frameworks Design end to end test infrastructure that provisions realistic dependencies

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are looking for a rockstar Enterprise SDR to join an unmatched team! As a member of the Drata SDR team, you will be a critical component to an innovative fast-paced Sales Team. You will drive strategic outbound prospecting campaigns (email, phone calls, & social media) to identify potential customers that would benefit from Drata’s solution. You will often be the first point