Customer Success Executive in United States

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. What you will be doing: Beacon Biosignals is on a mission to revolutionize precision medicine for the brain. We are the leading at-home EEG platform supporting clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our FDA 510(k)-cleared Dreem EEG headband and AI algorithms enable quantitative biomarker discovery and implementation. Beacon’s Clinico-EEG database contains EEG data from nearly 100,000 patients, and our cloud-native analytics platform powers large-scale RWD/RWE retrospective and predictive studies. Beacon Biosignals is changing the way that patients are treated for any disorder that affects brain physiology. The Sleep Study Support Specialist will work within the SleepView Direct department and report to the Manager, Services. This is a second-shift position that is primarily work-from-home, with occasional on-site meetings as needed. The Sleep Study Support Specialist plays an important role in delivering a positive patient and customer experience by providing timely, accurate, and compassionate support throughout the sleep testing process. This position requires strong communication skills, attention to detail, sound judgment, and the ability to effectively manage multiple priorities while working both independently and as part of a cross-functional team. What success lo

Job Details: Job Description: This position is part of Intel Datacenter Group's Office of Strategic Intelligence and Analysis, which focuses on delivering high-quality insights and business intelligence solutions to support the company's strategic goals. The team works across functional areas, leveraging analytics and business intelligence to drive impactful decision-making and operational efficiency. Join a group that values collaboration, customer-centricity, and cutting-edge data approaches to shape Intel's success in a rapidly evolving market. Position Overview As a Business Intelligence Analyst, you will play a pivotal role in transforming complex business data into actionable insights that drive decision-making in product roadmap decisions and improve business practices. You will collaborate with diverse stakeholders to translate market trends into actionable business strategy, craft compelling data stories, and deliver strategic recommendations that influence senior leadership product decisions. Your expertise in data analysis and visualization will empower the organization to navigate dynamic industry landscapes and achieve meaningful business impact. Key Responsibilities • Gather, clean, and analyze business data from various sources to identify patterns and actionable insights in support of business product decisionmakers. • Translate complex datasets into compelling narratives and visualizations, including interactive dashboards, to enhance data storytelling. • Pro

About the role As a Pricing Strategist focused on GTM, you will help shape pricing strategy for B2B enterprise customers across our product portfolio. Working within Finance and partnering with GTM, Sales, and Product, you will focus on pricing analytics, price performance, and the effectiveness of credit programs while contributing to broader commercial strategy. In this role, you will Build regular pricing-performance reviews, analyze discounting and concessions, and turn findings into better pricing guidance. Develop commercial strategies and pricing programs for customer segments such as education, startups, and government. Define objectives and success measures for credit programs and promotions, and evaluate their return on investment. Translate segment goals and product pricing strategy into scalable pricing frameworks and commercial structures. Partner on strategic enterprise deals to align commercial proposals with sound deal economics and pricing strategy. You might thrive in this role if you Approach problems from first principles, identify root causes, and develop clear options for stakeholders. Work effectively through ambiguity and differing perspectives. Understand how sales organizations operate and collaborate well across GTM strategy, Finance, and Product. Bring relevant experience from consulting, strategy and operations, or pricing, particularly work involving analytical teams. Experience with pricing analytics, pricing frameworks, discounting guardrails, or new-product pricing is helpful, but a strictly pricing-specific background is not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we mu

About the team OpenAI’s Forward Deployed Engineering team partners with banks, asset managers, insurers, and private capital firms to deploy production-grade AI systems in high-stakes financial environments. We operate at the intersection of customer delivery and core platform development, embedding deeply with customers to translate frontier model capabilities into reliable, auditable systems that create measurable business impact. Our work turns early deployments into repeatable solution patterns, operating standards, and evaluation practices that scale across regulated financial institutions. About the role We are hiring a Forward Deployed Engineer (FDE) to lead end-to-end deployments of OpenAI’s models inside financial services organizations where correctness, latency, explainability, and control matter. You will work with customers who are experts in investment banking, trading, risk, compliance, underwriting, research, operations, or investment decision-making, translating complex workflows, data constraints, and regulatory requirements into production systems. You will measure success through production adoption, workflow efficiency, risk reduction, revenue impact, and evaluation-driven feedback loops that inform product, model, and GTM strategy. You’ll work closely with Product, Research, GTM, Security, Legal, and GRC to deliver systems that meet enterprise standards for governance, auditability, and operational resilience. You will also play a central role in shaping OpenAI’s Financial Services offering — identifying high-value use cases, defining solution patterns, and building the first repeatable deployments that scale across institutions. Learn more about some of our work with financial institutions . This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% may be required. In this role, you will Design and ship production AI systems around models, owning integrations,

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT Multimodal team works across voice, image generation, and other multimodal experiences to turn frontier research capabilities into reliable products. The team connects product usage and failure patterns with research, evaluation, data, inference, capacity, and external partnerships so that model and product improvements translate into better experiences for users. About the Role We are seeking a Technical Program Manager to build the flywheel that helps ChatGPT multimodal products learn from real-world usage and improve quickly. You will lead programs spanning production-signal mining, evaluation and data pipelines, research-to-production parity, multimodal capacity planning, and complex cross-functional dependencies for voice and image-generation launches. You will work closely with product engineering, research, Human Data, inference and capacity teams, safety partners, and external vendors or product partners. Success requires technical depth, strong systems thinking, comfort with ambiguity, and the ability to turn fragmented or manual work into durable mechanisms that teams adopt. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build a system for mining production conversations and product signals to identify representative multimodal workflows, user needs, and failure modes. Establish and maintain evaluations for the highest-priority multimodal behaviors and use cases, with clear coverage, quality standards, and ownership. Package production signals into decision-ready data and

Become a part of our caring community Humana is seeking a self-driven and collaborative Lead Engineer to join our Interactive Voice Response (IVR) team. In this role, you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms. You will have the opportunity to drive the success of a high-impact, customer-facing application within a Fortune 50 company, working closely with multiple teams throughout the software development lifecycle (SDLC). Lead Engineer –Omnichannel Humana is seeking a self-driven and collaborative Lead Engineer to join our Omnichannel team. In this role, you will design, develop, secure, and enhance enterprise APIs that support high-impact, member facing, applications across Humana's digital and voice channels. This role offers the opportunity to modernize and strengthen existing API capabilities while helping deliver resilient, scalable, and secure omnichannel solutions within a Fortune 50 organization. Key Responsibilities Design, develop, and maintain scalable Omnichannel APIs that support enterprise applications and customer-facing capabilities. Enhance the security, resiliency, performance, and reliability of existing APIs through modernization, improved architecture, observability, testing, and operational controls. Apply AI and AI-assisted engineering practices to accelerate development, improve quality, automate testing, enhance documentation, and identify opportunities for optimization. Partner with architecture, security, cloud, product, engineering, and operations teams to deliver secure, resilient, and enterprise-aligned API solutions. Collaborate with agile teams to plan, track, and deliver API enhancements, platform improvements, and cloud-based capabilities. Develop proofs of

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. This role serves as a critical connection point between Micron’s customers, Sales organization , Business Units, Revenue Operations, and planning partners. It is responsible for translating customer demand, market intelligence, supply signals, and business priorities into actionable forecasting and planning insights that help Micron align strategic agreements, supply, optimize revenue outcomes, and proactively manage risk. This position should be understood as both analytical and highly collaborative. Success requires the ability to interpret complex data, understand customer and business context, influence cross-functional alignment, and communicate clear recommendations that support enterprise planning decisions. The role is especially important as part of Micron’s Go To Market Transformation, where stronger demand signals, improved process governance, and more data-driven decision-making are enabling a more connected and responsive planning model. Key Responsibilities Analyze and integrate key demand, supply, and market signals including Field Sales Forecast ( FSF ) , Strate

About the Team OpenAI’s acquisition of io marks our entry into consumer hardware and our ambition to define the next human–computer interface. Success in hardware requires strong financial stewardship across the full product cost stack—from early design and sourcing decisions through manufacturing, logistics, inventory, returns, and warranty. Hardware Finance works across Product, Supply Chain, Operations, Accounting, Systems/Data, and Finance to connect business decisions to product cost, inventory, cash, COGS, and margin. About the Role We are seeking a Hardware Finance Manager to own an assigned area of hardware COGS and inventory end to end. The initial assignment will depend on business priorities and the successful candidate’s expertise. It may include BOM and product cost, manufacturing variance analysis, inventory planning, logistics, returns and warranty, customer support, or another connected set of hardware-finance responsibilities. This is an individual-contributor role with broad scope. Prior hardware experience and deep, hands-on expertise in at least two relevant domains are required. The person will be expected to operate independently, build reusable processes and analytical workflows, and remain accountable for the analysis, judgment, and recommendations. In this role, you will: Own an assigned area of hardware COGS and inventory end to end. Own forecasting, close, and business variance analysis for the assigned scope. Provide hardware leadership with clear variance explanations, trend analysis, and forward-looking signals that connect business and supplier decisions to inventory, cash, COGS, and margin. Partner with business teams and Finance Platforms to establish the financial data, systems, and dashboards needed to support analysis. Ensure data integrity and governance through clear definitions, ownership, validation checks, controls, and review processes. Improve forecasting, reporting, systems, and finance processes so they remain reliable an

Manager I, Engineering - Onboarding Growth This Engineering Manager will lead the Onboarding team within the Shared Capabilities organization, setting product direction, and coaching and developing team members. They will staff and drive projects that drive new users to adopt Datadog in their organizations. From the first time a new user signs up for a Datadog trial, this team is responsible for making sure they have a world class setup and onboarding experience, and can realize the full value of Datadog in their organization. Onboarding owns the “front door” of Datadog, the very first experience new users and prospective customers encounter. This work is extremely important to company success - improving our onboarding process directly impacts new users ability to find value with Datadog quickly. This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling first-time user experiences At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Work with Product Management and Design to plan and staff projects for the Onboarding Growth team Coach and develop engineers at various levels Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more Build UX features to streamline the onboarding and trial experience through rapid experimentation Build out data platforms and use that data to personalize the onboarding experience for each user Work directly with product teams to ensure each product has a best in class new user experience Create AI-assisted setup options to make sure initial setup “just works” out of the box Champion the use of analytics data to analyze user behaviour and apply those insights

About the Team The Consumer Product Marketing team helps people understand how ChatGPT can fit into their lives. We connect customer insight with product strategy and development, working across disciplines to bring meaningful products to people around the world. Our consumer subscriptions work focuses on showing people what they get with a paid ChatGPT plan and helping them decide when upgrading makes sense. About the Role As the Product Marketing Lead, Consumer Subscriptions, you will lead the product marketing strategy for ChatGPT's consumer subscription portfolio, including Go, Plus, and Pro. You will shape how customers discover and adopt paid plans while bringing a clear customer perspective to product and business decisions about how those plans are designed and tiered. You will partner closely with Product, Pricing, and Growth to define each plan's audience, positioning, value proposition, and priority use cases, and bring evidence-backed recommendations to pricing and packaging discussions. You will be accountable for driving paid-plan adoption and will lead work across product launches, plan education, premium positioning, and the customer story on pricing and plan pages across ChatGPT.com and OpenAI.com . This role calls for an individual contributor who can turn customer, market, competitive, and behavioral insights into clear subscription strategies and customer stories. You will guide senior stakeholders through tradeoffs, align partners without formal authority, adapt positioning for global markets, build scalable frameworks, and mentor peers. Success in this role means helping more free users recognize the value of ChatGPT's paid plans and turning that understanding into measurable growth in free-to-paid conversion. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead consumer subscription product marketing across ChatGPT's p

Position Overview As a Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they identify and mitigate risk, perform audits, strengthen controls, and operationalize broader GRC programs. You’ll independently lead the SE workstream on small to mid-sized opportunities, while partnering with more senior Solutions Engineers on complex, multi-pillar deals, acting as a trusted partner to customer stakeholders and helping translate Risk & Audit and broader GRC challenges into clear, compelling solutions that drive business value. If you enjoy combining domain expertise, storytelling, solution design, and customer interaction and are looking to build your career in a commercial, customer-facing environment, this is a strong next step. Key Responsibilities Customer & Commercial Partnership Partner with Sales to lead the full pre-sales lifecycle for small to mid-sized opportunities, helping customers understand how Diligent solves real-world risk, audit, and control management challenges. Deliver independent, well-prepared, tailored software demonstrations that clearly articulate business value, while seeking coaching and feedback from senior team members for continuous improvement. Engage confidently with stakeholders across Internal Audit, Risk, Compliance, IT, Controls, and Governance teams, owning day-to-day customer conversations and escalating to senior SEs for high-risk or complex topics as needed. Translate customer pain points into clear solution narratives, including outcomes and success criteria, to support deal progression and closure. Own the technical win for small to mid-sized opportunities, and contribute to the technical strategy on larger, multi-stakeholder deals in partnership with senior SEs. Solution Design & Thought Leadership Design and present solu

Leidos has an exciting opportunity for Cyber Security Engineer—Technical Lead in our Intel Security Sector's Analysis Solutions Business Area . Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos , we offer competitive benefits , including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in National Security! Job Summary This role is responsible for protecting the customer’s information systems and networks from potential cyber-attacks. The Cyber Security Engineer– Technical Lead will serve in a hands-on “player-coach" capacity, dedicating approximately 75% of time to direct technical engineering, troubleshooting, and implementation work, while providing technical leadership and coordination across the security team. The candidate must display an excellent understanding of technology and utilization of Firewalls (Security Groups), VPNs, Data Loss Prevention (DPS), IDS/IPS, Web-Proxy, Security tools, and Security Audits. Candidate will work directly with Team leads, developers, operations personnel, and other Technical Leads throughout a DevSecOps life cycle both on policy and technical implementation of technologies. This is not a supervisory management role. Success in this position is measured by individual technical contribution and resolution of complex security issues, in addition to technical leadership impact. Primary Responsibilities: Plan, implement, manage, monitor, and upgrade security controls and tools used to protect enterprise systems and networks, while identifying opportunitie

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Customer Growth & Experience (CGX) team owns the full customer lifecycle — from the moment a customer lands on plaid.com to their journey across onboarding, activation, adoption, and long-term success. Within CGX, this role sits at the intersection of Growth and GTM. We own the product experience for sales-worked customers across every segment — onboarding, premium features, upsell and cross-sell, and offboarding — and the internal tooling that makes Plaid's own sales organization faster and more effective at every stage of a deal. We're focused on growing and retaining the accounts sales brings in, and on using AI to meaningfully change how sellers and their accounts get served, not just to speed up existing steps. As a Product Manager on Sales-Assisted Growth, you'll own the experience for customers who come to Plaid through our sales team — SDRs, AEs, AMs from onboarding through expansion and offboarding: how they get set up, which premium features they unlock, how they discover and adopt new products, and how they're communicated with along the way. You'll also own the internal tooling that removes manual work for sellers and gives them the right view of their accounts

Become a part of our caring community As a Care Management Support Assistant, you will help members take the next step toward better health and well-being. You will do this by connecting with them over the phone, completing important non-clinical assessments, identifying barriers to care, and helping them access resources and benefits. We are looking for people who show compassion and document customer issues in detail, can work in a call center environment, and motivate themselves through work that directly supports members and care teams. This is a remote position, and the assigned shift will be 11:30 AM–8:00 PM Eastern Standard Time. Job Description What You Will Do Engage members by phone to encourage participation in care management programs. Complete required assessments and questionnaires to help identify health risks, care needs, and opportunities for clinical team follow-up. Assist members who need support scheduling doctor’s appointments or connecting with appropriate care resources. Identify and help address barriers to preventive screenings, benefits, and health-related services so members can close gaps in care. Support members in understanding, retaining, and accessing benefits that contribute to their overall health and well-being. Manage both inbound and outbound calls in an auto-dialer environment while documenting member information. What Success Looks Like You create a positive member experience by treating each interaction with respect, patience, and professionalism You demonstrate compassion, integrity, and sound judgment when supporting members with sensitive health-related needs You listen to

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service. ICEE has a commitment to success: to our customers, partners, and team members. Service Technicians are required to service all ICEE and restaurant equipment including Frozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. Service Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet, and gas card. ESSENTIAL FUNCTIONS: Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA). Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed. Checks quality of all products i.e.: checking syrup levels, changing out flavors, cleaning around machines, etc. Maintains inventory and maintenance on equipment such as: parts, tools, and the company vehicle. Reviews service orders and service performed with the respective supervisor. Keeps his/her supervisor informed of customer concerns