Customer Technical Services Manager in New York

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Safety is fundamental to the Lyft experience and to the trust riders, drivers, and our broader communities place in our platform. Lyft’s Safety and Customer Care team works through product, technology, data, policy, and operations to prevent harm before it happens, respond compassionately when it does, and continuously learn from every incident in efforts to make Lyft the safest way to get around. We are looking for an experienced safety leader with deep Trust & Safety experience to help turn Lyft’s Trust & Safety strategy into impact at scale, with the final shape of this role informed by the strengths of the leader we bring on. This is a highly visible leadership role within Lyft’s Safety & Customer Care organization. You will report to the Senior Director and General Manager of Trust & Safety and sit on the Trust & Safety leadership team. You will additionally partner deeply with Product, Engineering, Data Science, Research & Design, Legal, Compliance, Risk, Communications, Finance, and other teams across Lyft. The ideal candidate is an exceptional operator and people leader with Trust & Safety expertise, strong strategic judgment, and a track record of leading complex, high-stakes Trust & Safety organizations at scale. You can move fluidly between setting strategy with senior executives, developing leaders, overseeing large global operations and budgets, and diving into an emerging safety issue when the situation demands it. Responsibilities Lead Global Safety Compliance & Risk Oversee Lyft’s global safety compliance, transparency, and risk functions, supporting strong functional leaders and individual contributors on your team and strengthening capabilities as Lyft scales globally. Set direction across compliance readiness, safety transparency repo

VTS is looking for an intelligent, self-motivated sales professional to join our team as an Account Executive in our New York office. Our Account Executives are hard working, coachable, curious, adaptable and take a process-oriented approach to closing new business on a quarterly basis. If this describes you and being at the forefront of innovation in the world’s second largest asset class, then we want you on our team! As an Account Executive at VTS, you’ll lead net-new customer acquisition across strategic, high-value accounts. This role is designed for a consultative seller who thrives in complex sales cycles, can operate at the executive level, and consistently closes large, multi-year deals. You will own the full sales lifecycle—from prospecting and discovery through negotiation and close—while partnering closely with Sales Development, Solutions Engineering, Product, and Leadership To thrive in this role you must be driven, and possess an eagerness to learn. A high level of accountability towards a quality work product. You value collaboration, engaging cross-functional partners to solve challenges to ensure the best strategy is applied to the client. You should possess a natural curiosity and desire to understand the business, customer insights, and real estate industry. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** What Makes This Job Awesome? Help bring Commercial Real Estate into the 21st Century - map customer’s key issues to our solution Become an expert on the VTS product suite and value proposition (focus on driving tenant experience outcomes on an asset level through VTS RIse) Present to C-level executives on the value of the VTS solution through product demonstrations in person and via web tools Represent VTS and evangelize our vision through in-market events, industry groups, and CRE specific initiatives Prospect, nurture, and close new business&nbs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Senior Partner Business Manager to join our Partner & Alliances team. This is a remote role preferably located in the Dallas, Texas or New York, NY and is reporting to the Director, Partner & Alliances. You’ll drive a secure, cloud-enabled digital future by building and executing structured business plans for partner alliances to further cement Zscaler’s position as the world leader in cloud security. You will act as a strategic catalyst, leveraging executive relationships and internal collaboration to deliver on regional revenue goals. What you’ll do (Role Expectations) Build, own, and execute a structured business plan for partner alliances across your select Emerging Global GSI partner list, jointly defining a strategic focus for each account Accelerate pipeline with a set of alliances to ensure we deliver on the Zscaler rev

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Global Alliance Director - Accenture to join our Global GSI Advisory Team. This is a role based in the Americas, reporting to the Senior Director, Alliance Partners. You will lead the end-to-end Global Partnership with Accenture, building key relationships and developing joint offerings that drive transformational, incremental net new opportunities for Zscaler. You will serve as the primary architect for our global Accenture business plan, ensuring mutual revenue growth and strategic alignment across our Security, Network, and Cloud practices. What you’ll do (Role Expectations) Create and execute a global Business Plan to expand the Accenture partnership and brand footprint globally Lead the end-to-end Global Partnership by developing joint offerings that can be leveraged by the field sales organization to drive net new opportunities Drive Zscaler revenue growth while ensuring Accenture meets th

Position Overview: The Product Compliance Requirements Analyst for Diligent Entities will support the US compliance angle of the market-leading entity management solution. Working closely with the Principal Product Compliance Advisor, this role is responsible for translating US corporate compliance requirements into clear, actionable product requirements. The Analyst will focus on delivery: breaking down complex or ambiguous compliance problems into discrete, actionable requirements, running discovery, and producing detailed documentation the Product and Engineering teams can build against. This is a hands-on, execution-focused role rather than a strategic or external-facing one, with daily engagement across Product Management, Engineering, customers, and Customer Success. Key Responsibilities Support the Principal Product Compliance Advisor in ensuring Diligent Entities meets US corporate compliance requirements. Conduct discovery on US corporate compliance and filing requirements, breaking findings down into identifiable, actionable elements. Gather, document, and maintain detailed product requirements for US compliance-related features and changes. Translate regulatory and legislative detail into requirements that Product Managers and Engineering can act on and prioritise. Initially the successfully candidate will focus on US requirements, and the remit may expand to other jurisdictions over time. Track changes in US corporate compliance rules and filing requirements, flagging impacts to Diligent Entities. Work day-to-day with Product Management, Engineering, Customer Success teams, and customers directly to validate requirements and support delivery. Work directly within Diligent Entities to validate requirements against real platform behavior, drawing on hands-on product experience. Provide the US compliance perspective to internal stakeholders (Customer Success, Support, Training, Sales) as needed. Required Experience/Skills: 5+ years' experience as a corporat

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a strategic and execution-oriented Senior Director, Revenue Operations to lead and scale the operational backbone of our B2B organization. Sitting within B2B Operations, this role will own the strategy, architecture, and optimization of our revenue systems, processes, and analytics across Sales, Customer Success, and Marketing. You will serve as a key partner to B2B leadership, driving operational rigor, scalable infrastructure, and data-driven decision-making to accelerate revenue growth. You will define the roadmap for revenue systems, lead cross-functional initiatives, and build the foundation for long-term scale. What you'll do: Define and execute the B2B Revenue Operations roadmap in alignment with C1 growth objectives Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments. Establish scalable processes that improve conversion, velocity, forecasting accuracy, and revenue predictability at scale. Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards Architect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.) Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise. Create and maintain internal documentation, runbooks, and training materials; support enabl

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are looking for a visionary, customer-obsessed and technology-focused product lead with expertise in mobile app development. In this role, you will be instrumental in shaping the future of CLEAR’s mobile app experience, delivering impactful solutions that drive user satisfaction and business growth moving CLEAR’s mobile app from a collection of features into an intelligent, trusted travel companion that helps members prepare, navigate, and recover throughout their journey. You will build a mobile App experience that is the most helpful digital layer of the travel day and be accountable to driving adoption. You will connect CLEAR’s identity capabilities, real-time travel context, airport operations, member relationships, and partner-enabled services into experiences that are personalized, proactive, and genuinely useful before, during, and after travel. This includes helping members understand airport conditions, find the right path through the airport, discover food and lounge options, and access relevant CLEAR and partner services in the moments that matter. What you'll do: Establish CLEAR’s Mobile app strategic vision and product roadmap in alignment with enterprise goals and user needs, converting a multi-year vision into prioritized product investments, structured sequencing, and core metrics like member retention and app engagement. Transform the app into an intelligent travel companion that guides members through preparation, real-time navigation, food ordering, lounge discovery and access, and any disruptions. Collaborat

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The VP, Performance Marketing will build and scale CLEAR’s customer acquisition and retention strategy for our business, owning performance across paid media, search and emerging discovery, web, CRM and lifecycle, and strategic partnerships. As AI reshapes how travelers discover, evaluate, and purchase products, you’ll define the next generation of CLEAR’s performance marketing playbook – reaching travelers long before they arrive at the airport and turning them into long-term Members. What you'll do: Own CLEAR’s performance marketing strategy and investment portfolio across paid media, search, web, CRM and lifecycle, and emerging channels – allocating resources based on incrementality, customer economics, and measurable business impact. Build the next generation of traveler discovery for CLEAR across traditional search, AI assistants, communities, travel media, and emerging platforms; establish how we measure and grow CLEAR’s visibility, consideration, and recommendation as consumer behavior evolves. Own the Member lifecycle from acquisition through renewal and winback, building personalized journeys, offers, and experiences that increase engagement, retention, and adoption of CLEAR’s growing portfolio of travel products and services. Grow CLEAR’s strategic travel partnerships, including credit card, airline, and travel partners, while developing new acquisition opportunities across travel media networks and other first-party ecosystems that reach consumers throughout their journey. Build a rigorous performance and experimentati

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a strategically-minded, technology-focused, and customer-centric Engineering Manager to lead one of our Infrastructure teams here. You will lead a team responsible for building, operating, and scaling the cloud infrastructure and platform systems that underpin CLEAR’s services, ensuring reliability, performance, and security across our environments. A successful candidate brings strong experience in cloud infrastructure, distributed systems, and operational excellence, along with a solid foundation in software engineering. You are an effective communicator who can lead complex infrastructure initiatives from inception through delivery, and thrive in fast-paced environments. This role requires a focus on building resilient, scalable systems, driving automation, and leading and developing high-performing engineering teams. What you'll do: Hire, develop, and grow engineering talent through coaching, mentorship, performance management, and career development planning Set clear goals and expectations, provide regular feedback, and foster accountability across the team Own and execute the roadmap for cloud infrastructure and platform engineering, and reliability initiatives Design, build, and operate a scalable, secure, and highly available cloud platform infrastructure Drive automation across infrastructure provisioning, deployment, and operations to improve efficiency and reduce manual overhead Establish and enforce best practices for system reliability, observability, incident response, and disaster recovery Partner with eng

About the Company Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Job Description As an Account leader you will be responsible for ensuring customer success and growth in Fortune 1000 companies working with Sigmoid. A maverick self-starter, you understand brand building, how to sell innovation, drive deals forward and compress decision cycles. You will play a key role in driving our business to great heights, and drive our revenue growth in parallel. We're looking for a passionate farming growth hacker with a track record of proven success in Data Solutions selling in Fortune 1000. Prior experience in Analytics, Data Science & Big Data will be an added advantage. Job Responsibilities As an Account leader, you will have the opportunity to work on major business initiatives that contribute to Sigmoid’s growth and productivity objectives. In this role, you will have the responsibility of managing multiple account management strategy implementation assignments supporting the Account Management function and will work directly with the business, IT and strategy teams in catering to the end-to-end business needs. Essential Responsibilities Manage account management strategy implementation and validation. Effective communication and presentation ability. Ability to work as in a team as well as contributing as an individual. Lead and provide a road map for account. Able to establish priorities and coordinate work. Evaluate, scrutinize and str

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. This role sits on Notion’s Creative Studio, a small team of designers, illustrators, and filmmakers. Our work tells the story of our offering in a way that reflects the products themselves: smart, refined, and with a dash of wit on the side. As a Brand Designer, you’ll work on high-impact brand initiatives and campaigns: setting direction from early strategy through final execution, partnering closely with stakeholders and executives, and raising the bar for craft and systems. You’ll be asked to define approaches, resolve ambiguity, and influence both project outcomes and how the team works. What You'll Achieve Concept, art direct and design high-visibility moments from brand campaigns, product launches, and events, developing approaches that can scale across a broad range of surfaces, moments, and channels. Contribute to our brand systems and develop standa

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and thousands of customers build a new financial future. We work with companies like PayPal, Rocket, H&R Block, and many of the largest banks in the US to make it easy for consumers to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Raleigh, Washington D.C., London and Amsterdam. The Account Management team in Plaid’s Enterprise Segment leverages deep product and industry expertise to help our customers build and scale technology solutions. We act as partners, advisors, and advocates for our customers to help shape how consumers interact with their finances. As an Enterprise Account Management Lead, you’ll be responsible for managing the team of senior account managers who are growing the revenue from the Enterprise customer base, as well as setting the vision and strategy to build long-term

We are seeking a highly skilled and experienced Senior Accounts Receivable Analyst to join our Revenue Team. The ideal candidate will have a strong background in accounts receivable, exceptional analytical abilities, and a keen attention to detail. This role will be responsible for managing a book of business and addressing internal and external concerns via email and Zendesk. Partnering with internal stakeholders such as Customer Success, Revenue and Sales, you will assist in resolving Billing disputes. Senior Accounts Receivable Analysts have the opportunity to grow their careers in Finance and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage the accounts receivable collections process for assigned book of business Analyze customer payment patterns and aging reports to identify trends and potential issues Collaborate with internal teams to resolve billing discrepancies and disputes in a timely manner Manage incoming billing inquiries and collectability concerns through Zendesk. Triage accordingly to Revenue, Sales, and Customer Success teams and to drive collections Develop and maintain effective relationships with clients to facilitate prompt payment and resolve outstanding balances Help customers understand their bills, which vary with usage and plan type Assist with external audit, compliance and special projects as necessary Provide guidance and mentorship to junior members of the accounts receivable team. Who You Are: Bachelor's degree in accounting or equivalent required 5+ years of full cycle Accounts Receivable / Billing Operations experience Proficiency in Microsoft Excel required Ability to work independently, with a strong work ethic, self-motivation and problem-solving skills Attent

About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We're at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, chandra, surya, marker, and lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview Datalab is growing extremely quickly, and as we grow, we outgrow our processes every few months. We're looking for a Founding Business Operations hire to find where the business is straining and fix it — designing, running, and improving the operational machinery underneath a fast-scaling company. This is a true generalist role, and the target will move as we scale. You'll own whatever the highest-leverage operational gap is at a given moment. Right now, that's our revenue and metrics layer: our pipeline and customer data need a real owner, inbound leads need to be captured and followed up reliably, and leadership needs consistent visibility into how the business and our launches are performing. That's where you'll start and where you'll have the most impact in your first few months. In two or three months the biggest gap may be somewhere else entirely — and you'll be the kind of person who's energized by that, not unsettled by it. You'll work directly with leadership and partner across sales, engineering, research, finance, and our Chief of Staff. If you're ambitious, analytical, and organized, this is a uniquely rewarding opportunity to help build an AI business from the ground up. Day to day: A typical week might

About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We’re at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, Chandra, Surya, Marker, and Lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We're hiring our founding GTM - someone who can run the full cycle of sales; sourcing leads, managing the sales process, and closing deals, all while building the playbook that future hires will run on. Datalab makes document AI infrastructure that powers extraction at scale. We're at 8-figure revenue, and have grown revenue >5x YoY, with a team of 7. Anthropic uses Datalab. So do hundreds of other companies across FAANG, frontier AI labs, financial services, insurance, logistics, healthcare, and government. Our open-source projects (Marker, Surya, Chandra) have 60k+ stars and wide community adoption. Sales today is founder-led. The goal of this role is to build a real sales motion on top of that foundation - outbound, ICP definition, enterprise process, and the playbook itself. You won’t be selling alone - engineers and the founder are heavily involved in the sales process, and the whole company pitches in to unblock deals and support customers. This is a high-ownership, high-ambiguity role. We have standard pricing in some areas and open questions in others. We have strong signals about who our best customers are, but ICP isn't fully defined. You'll work alongside the founder and our GTM team to figure those th