Documentation Architect in United States

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development. What You’ll Do Work alongside Sales Operations to administer key go-to-market business systems, including Salesforce, Outreach, Qualified, Zendesk, Hubspot, Looker, Gong.io Build and deploy automation (flows), validations, and applications in Salesforce Implement new systems and integrations as needed Analyze key business requirements and systems capabilities to write specifications for systems build and run end to end implementation Create key reports and dashboards to track systems performance and data accuracy Write and maintain clear documentation on syste

About the Team OpenAI’s People team hires, engages, and retains world-class talent to safely build and deploy AGI that benefits all of humanity. The People Analytics team helps leaders make better, evidence-based talent decisions. About the Role As a People Research Scientist, you will bring deep expertise in research design, measurement, experimentation, and applied data science to OpenAI’s most important People programs. You will design studies, evaluate people processes, and help leaders better empower employees, strengthen organizational systems, and deliver exceptional employee experiences. This is a high-ownership individual contributor role combining hands-on research, methodological leadership, and scalable people science capabilities. We’re looking for an experienced researcher who can turn ambiguous People questions into rigorous designs, validated insights, and actionable recommendations. This role is based in San Francisco, CA or Mountain View, CA, with occasional travel to our San Francisco office. What You’ll Do: Design rigorous research and evaluation strategies for recruiting, organizational health, manager effectiveness, employee experience, and talent outcomes. Apply advanced statistical modeling, machine learning, and research methods to inform program design, evaluate effectiveness, and quantify business impact. Partner with People Operations, data engineering, and people systems teams to define data requirements, improve data quality, establish documentation standards, and ensure research datasets are governed, reproducible, and privacy-preserving. Build scalable people science infrastructure, including self-service agentic tools, automated validation workflows, reusable research datasets and analytical pipelines. Develop research playbooks that establish rigorous standards for study design, measurement, validation, and documentation, enabling high-quality, repeatable, and scalable research across the organization. Communicate findings through c

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff IT Technical Program Manager on the IT Operations team, you'll own and drive eDiscovery and information governance programs across Coinbase. Embedded with cross-functional leadership, you'll serve as the connective tissue between domain experts and engineering teams, identifying automation opportunities, prototyping solutions with AI and workflow tooling, and driving adoption across the organization. You'll lead the technical strategy behind defensible eDiscovery processes and entity-specific retention capabilities, ensuring Coinbase meets its regulatory obligations at scale. What you’ll do: Own the end-to-end strategy and execution for eDiscovery and information governance solutions spanning multiple business functions and enterprise platforms. Partner with engineering teams to deliver technology programs that transform eDiscovery capabilities from hold through collection, review, and production (EDRM). Drive the translation of regulatory and compliance requirements into actionable system configurations, policies, and controls across platforms such as Slack and Google Workspace. Lead program timelines, dependencies, and risk escalations while maintaining audit-ready documentation including regulatory control matrices, playbooks, and SLAs. Build and validate comprehensive test plans for eDiscovery controls and information governance tooling to ensure defen

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Role Summary: This role will lead the data engineering function supporting People Analytics, including AI-assisted workforce analytics on Snowflake. This is a player-coach role requiring hands-on technical leadership plus people leadership, with strong business partnership and the ability to balance speed, quality, governance, and innovation. What you’ll do: Manage and develop data engineers Manage, coach, and grow a team of data engineers. Set expectations for quality, collaboration, delivery, and technical ownership. Create a strong engineering culture where people solve hard problems, move quickly, and enjoy the work. Collaborate with cross-functional teams, such as other data engineers, people analysts, data scientists, and business stakeholders, to translate requirements into production-ready deliverables, and communicate technical trade-offs to non-technical partners. Stay hands on Write and review production code. Lead design reviews, code reviews, and technical problem solving. Step into critical pipelines, models, or AI workflows when needed. Build scalable People data foundations Design and maintain sustainable data models, pipelines, semantic layers, and testing frameworks. Establish team practices for documentation, lineage, data quality, and observability. Own engineering standards Set standard

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Own how our Foundations business teams design, automate, and operate their most important workflows. Notion is growing quickly, and the processes that run our business — intake, triage, execution, approvals, escalations, reporting — need to scale without adding headcount or losing auditability. This role exists to redesign those processes end to end and to embed AI directly into them, so the work moves faster and the system stays trustworthy. What's different at Notion: you'll build on Notion as customer zero. You'll design multi-system workflows spanning Notion, Slack, email, support tooling, and internal data, then ship the custom agents, skills, and automations that run them — partnering with Finance, Legal, People, Ops, Data, and Engineering to drive real adoption, not just documentation. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Redesign cross-f

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Requisition Job Description As an Rx Automation Mechanic, you will be responsible for the troubleshooting, repair, maintenance, change control, testing, and process improvement of automated prescription dispensing and fulfillment systems. Additionally, you will assist in the support and training of pharmacy staff and operators to meet production goals as well as quality expectations. Primary Job Duties & Responsibilities: Troubleshoot, repair, and maintain assigned automated pharmacy dispensing equipment which include electrical, mechanical, pneumatic, control (PLC), robotic, barcode, label printing, computer, networking, and conveyor systems. Timely completion and work order documentation of all corrective and preventative maintenance tasks and materials using CMMS software. Maintain parts inventories and correspond with suppliers and vendors to ensure the availability of necessary components. Oversee vendor support of facility air compressors and generators. Repair/refurbish heat presses and equipment within a respective service area. Support pharmacy automation remotely through a rotating on-call schedule. Notify the Manager of any concerns regarding major repairs needed or any additional equipment needed to support the pharmacy automation equipment, or to maintain a clean and safe work area for all employees. Part

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships. Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service. Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We're looking for a highly skilled People Systems Administrator to drive the design, configuration, and optimization of Workday across Vanta, with deep functional ownership of the Payroll, Benefits, and/or Absence module(s). Reporting to the Sr. Manager, People Systems, you'll act as a trusted consultant and system expert, partnering with functional leaders across People, Payroll, Finance, IT, and Legal to identify opportunities, implement advanced solutions, and improve the employee experience. You'll shape the future of our Workday ecosystem by leading complex configurations, driving process improvement, and making sure the system evolves ahead of the business rather than behind it. What you’ll do as a People Systems Administrator, Workday at Vanta: Own the design and configuration of the Workday platform Lead the design and implementation of configurations across Workday modules (Core HCM, Payroll, Benefits, Absence, Time Tracking) including business processes and security groups along with condition rules and calculated fields. Serve as the primary technical expert for Workday enhancements, partnering with cross-functional teams to gather requirements and translate ambiguous business problems into scalable system solutions. Build the administration frameworks and standards the team runs on: security role design, tenant and environment management, change control, testing protocols, and documentation. Design reusable, scalable solutions rather than one-off fixes, so the same problem doesn't return in a different shape Own change management for system changes. Plan and deliver stakeholder communications, training, and enableme

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Summary: You're the single point of excellence for ClickUp's visual brand. You set the standard and ensure every touchpoint (from landing pages to social to product marketing assets) feels cohesive and world-class. But here's what makes this different: you're building a design system that AI tools and non-designers can produce bar-raising creatives on their own with your infrastructure. You build the guardrails that make everyone else excellent and ensure the company is never bottlenecked by design. Responsibilities: Own, maintain, and evolve ClickUp's brand design system (tokens, components, patterns, guidelines), continuously elevating the aesthetic bar as the brand grows Serve as quality gatekeeper: review and approve brand-facing creative produced by AI tools, vibe-coded outputs, and external agencies Create and maintain design system documentation, templates, component libraries, and automation-friendly asset packages that enable others to produce on-brand work without design support Design and ship high-volume web assets (landing pages, campaign pages, feature announcements) alongside high-impact brand moments like launches and keynotes Audit and rebuild the brand design system from incomplete foundations, establishing documentation and structure where little currently exists Requirements: 8+ years of brand/visual design experience, with significant time owning or leading a design system Exceptional portfolio demonstrating mastery of typography, layout, color, motion, and systematic thinking Actively uses AI design tools (Midjourney, Firefly, Claude Design, Figma AI, etc.) and AI-assisted coding

We’re looking for a Marketing Operations Manager to strengthen the systems, reporting, and operational foundation behind our go-to-market motion. You’ll help our teams move with cleaner data, more reliable workflows, and clearer visibility into pipeline performance. You’ll work across Marketing, Sales, and RevOps to improve routing, automation, attribution, and reporting. This role is a good fit for someone who enjoys solving operational problems, building scalable processes, and turning data into better decisions. What you’ll do here Own and improve lead routing workflows, including routing logic, SLAs, data quality, and handoff reliability. Manage lead and marketing operational improvements across Salesforce, HubSpot, and the broader GTM tech stack. Audit CRM and enrichment data to keep systems clean, accurate, and useful. Reduce manual work through better workflows, automation, documentation, and QA. Evaluate and help roll out new tools that make the marketing tech stack simpler and more scalable. Partner with Sales and RevOps to evolve systems as the business grows. Support recurring and ad hoc Marketing reporting, including QBRs, campaign analysis, marketing team requests, and KPI dashboards. Improve visibility into pipeline and funnel performance by troubleshooting data discrepancies, refining attribution, and surfacing insights. What we’re looking for 4+ years of experience in Marketing Operations, Revenue Operations, or GTM Systems roles at B2B organizations. Strong hands-on experience with Salesforce and HubSpot, including workflows, data hygiene, and system troubleshooting. Experience managing or improving lead routing processes, including routing logic, SLAs, ownership rules, and handoffs. Experience with B2B funnel reporting, pipeline visibility, conversion tracking, or performance analysis. A strong execution mindset, with the ability to prioritize, document, and improve systems in a fast-moving environment. Strong attention to detail and clear cross-fu

Datadog is a world-class monitoring and security platform for cloud applications. We're dedicated to creating, developing, and supporting our product and customers, fostering seamless collaboration and problem-solving among Dev, Ops, and Security teams globally. Built by engineers for engineers, our SaaS product is trusted by organizations of all sizes across various industries, driving digital transformation, cloud migration, and infrastructure monitoring for our customers' entire technology stacks. As cloud technologies continue to evolve and digital operations become ever more crucial, Datadog remains at the forefront of innovation and is well-positioned for sustained growth. Datadog's Finance team partners with stakeholders across the organization, providing commercial, operational, and analytical support to ensure that Datadog's business continues its rapid and efficient growth. The Equity Administration team is responsible for overseeing the full cycle of stock administration on a global basis, collaborating with groups across Accounting, Tax, People, Payroll, and Legal to manage Datadog's equity plans worldwide. Our work spans the processing of equity transactions including RSU releases, stock option exercises, and ESPP purchases; management of equity-related inquiries from employees, executives, investors, and other key partners; day-to-day management of the E*TRADE Equity Edge Online platform; global equity reporting and tax compliance; oversight of equity procedures, policies, and controls; and employee education on equity programs. We are seeking a hands-on Equity Administration Assistant Manager to own our complex and high-risk equity workstreams. Reporting to the Senior Manager, Equity Administration, the Assistant Manager will serve as a first level preparer or reviewer on equity transactions, assist with process documentation, and work closely with various internal teams across Accounting, Tax, People Operations, Payroll, and Legal. This is a ro

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a TPM to drive development and integration of a range of sensor systems for robotics. This role will drive cross-functional alignment across requirements, engineering design, integration, validation, manufacturing, supply chain, and release processes, helping turn complex sensor-system needs into clear plans, decisions, and milestones. Location and in-person expectations: This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive requirements alignment across engineering design, integration, testing, and validation for camera modules, LiDAR, IMUs, RADAR, proximity sensors, audio components and the systems they interact with. Coordinate the integration of modules including electrical, mechanical, harnessing, and software interfaces with the full robotic system with deep understanding of timelines to drive the respective PCBAs, enclosures, build and test fixtures, connectors and cables. Establish effective cadences for technical reviews, BOM readiness, change management, production releases, approvals, and decision tracking. Align harnesses, fasteners, assembly fixtures, test fixtures, and documentation so cross-functional teams can execute against a clear plan. Lead validation planning around functional, reliability, NVH failure modes, including testing needs, schedules, and exit criteria. Partner with manufacturing and supply chain to manage handoffs, lead times, dependencies, and production readiness. Drive tradeoff decisions across cost, qua

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity About Fern Fern is building the enterprise agent layer for APIs and is backed by Postman, giving us access to a platform used by more than 40 million developers and 98% of the Fortune 500. We operate with the focus, speed, and ownership of a startup while benefiting from Postman’s enterprise reach, distribution, and API ecosystem. As AI agents increasingly become the primary consumers of APIs, companies need more than traditional developer documentation. Agents require structured context, strongly typed interfaces, deterministic contracts, and reliable tools for discovering and executing API functionality. Fern helps enterprises make their APIs accessible to both developers and agents through four connected product surfaces: Documentation that organizes technical knowledge into structured, agent-readable context SDKs that provide strongly typed, production-ready interfaces across major programming languages CLI tooling that allows developers and agents to interact with APIs directly from their workflows MCP servers that give AI agents a standardized way to discover and use API capabilities About the Role As an Accou

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects. You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Respond to client requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment Reproduce issues and dive into the 600+ integrations that Datadog works with Build out documentation and knowledge based articles for a variety of technology Drive product conversations based on needs and problems learned during client interactions Participate in routine health check meetings with Premier Customers Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) A tinkerer with some programming experience and a basic knowledge of Linux Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A decision

About the Team The Plugin Developer Platform team builds the APIs, SDKs, and tools that let people extend ChatGPT and Codex. We work on plugins, connectors, the Model Context Protocol (MCP), and interactive apps. We want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work covers plugin creation and publishing, the systems that run plugins across our products, and open standards that developers can build on. About the Role We’re looking for platform-minded engineers who know what it takes to build a platform developers want to use. You’ll work across developer-facing interfaces, APIs, and backend systems. You’ll own features from the first developer conversation through implementation and release. You’ll talk directly with developers, partners, and the open-source community. Their experience will inform the APIs and abstractions you design, the problems you prioritize, and the tradeoffs you make. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. What You’ll Do Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex. Make plugins easier to create, test, publish, update, and share. Improve compatibility and consistency across ChatGPT and Codex, including interactive app experiences. Contribute to MCP and other open standards, bringing practical developer needs into their design. Work with developers and partners to understand recurring problems and improve the platform, tooling, and documentation. Work with Product, Research, Security, and Trust & Safety on permissions, compatibility, and safe, reliable execution. You Might Thrive Here If You Have built software that other developers use. Your experience might include an open-source project, an API or SDK, a developer platform, internal too