Engineering Enablement Manager in United States

About the Team The OpenAI Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role As a Senior Software Engineer, ML Systems & Training Infrastructure, you will be a deeply hands-on engineering force multiplier for the robotics team. You will help keep the training framework and surrounding infrastructure healthy, review and improve code quickly, debug failures across ML systems and infrastructure, and unblock researchers and engineers when the path from idea to working training job gets rough. We’re looking for people who love writing, reading, reviewing, and fixing code; who can get productive quickly in unfamiliar systems; and who bring strong practical judgment without a lot of ego or process overhead. This role will be based in San Francisco, CA and be expected in office 5 days per week and offer relocation assistance to new employees. In this role, you will: Review, improve, and clean up code across training frameworks and adjacent infrastructure. Identify risky or low-quality changes before they land, and raise the code quality bar without slowing the team down. Debug issues across ML training systems, GPUs, clusters, networking, and related infrastructure. Help researchers and engineers unblock broken training jobs, flaky workflows, and brittle internal tooling. Improve the reliability, maintainability, and usability of the robotics team’s training framework. Move quickly on practical engineering problems that directly affect team velocity. You might thrive in this role if you: Have strong software engineering fundamentals and excellent code review judgment. Have experience with ML systems, training fr

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking a Lead Robotics Safety Engineer to define and lead the product safety strategy for our robotics program. You will work closely with leadership, engineering, research, legal, and policy teams to ensure safety is integrated into our products from the earliest stages of development through deployment. This role combines product safety, regulatory strategy, systems engineering, and risk management. You will help shape how we think about safety across robotic platforms, influence product architecture and development decisions, and ensure our systems are designed to meet both current and emerging regulatory expectations. You will serve as a subject matter expert on robotics safety standards, regulatory frameworks, and safety engineering practices while helping establish the long-term safety strategy for our products and organization. This role is based in San Francisco, CA. This role will be expected to be in office 4 days per week and offer relocation assistance to new employees. In this role, you will Define and lead the product safety strategy for robotic systems across the development lifecycle. Monitor and influence emerging regulatory frameworks, industry standards, and policy developments relevant to robotics and autonomous systems. Partner with engineering teams to translate safety requirements into product architecture, design decisions, and engineering requirements. Develop and maintain system-level hazard analyses, risk assessments, and safety cases for robotic products. Establish safety requirements, verification strat

About the Team The Stargate organization is responsible for building and scaling the physical infrastructure systems that power OpenAI’s next generation of AI training and inference platforms. This includes the manufacturing, deployment, and operational execution required to bring large-scale compute infrastructure online globally. The team operates at the intersection of data center infrastructure, hardware manufacturing, supply chain, deployment operations, and systems planning. We partner closely across Infrastructure Strategy, Manufacturing Operations, Capacity Planning, Supply Chain, Deployment, and Engineering to execute one of the largest infrastructure scale-outs in the industry. About the Role We are seeking a Technical Program Manager, Rack Delivery to drive operational execution across rack manufacturing, site readiness, and deployment coordination for Stargate infrastructure programs. This role will serve as a key connective layer between manufacturing partners, deployment teams, and infrastructure readiness programs to ensure rack production and delivery timelines remain aligned with site availability and deployment sequencing. You will help manage operational execution across contract manufacturers (CMs), support build planning and RCCA processes, and coordinate deployment readiness across multiple concurrent infrastructure programs. You will also partner closely with Demand Planning teams to translate strategic planning inputs into actionable SKU-level manufacturing and delivery schedules. This role is ideal for someone who thrives operating across ambiguity, manufacturing operations, infrastructure deployment, and large-scale cross-functional execution. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation support. Key Responsibilities Drive cross-functional coordination between rack manufacturing, deployment operations, and site readiness programs. Manage operational execution acros

About the Team The Employee Technology & Experience (ETX) team is responsible for delivering a world-class internal technology experience that enables employees to do their best work. We support and operate the employee-facing systems that keep the company moving quickly and efficiently. ETX spans support, logistics, AV, identity, endpoints, SaaS administration, automation, enterprise tooling, and internal infrastructure operations. We partner closely with Security, Engineering, Workplace, Finance, People, and other teams to keep OpenAI’s internal technology reliable, scalable, and moving at the pace of the company. About the Role We are hiring a Program Manager to help scale how IT operates across OpenAI. This role will lead complex cross-functional programs that improve operational maturity, streamline how teams work together, and turn high-impact initiatives into durable operational capabilities. You will work across IT, Security, Engineering, Workplace, and other functions to drive alignment, remove friction, and help build the operational foundation needed to support OpenAI’s rapid growth. You’ll be responsible for: Lead cross-functional operational programs that improve scalability, consistency, and operational maturity. Drive operational excellence initiatives across IT Support, employee lifecycle operations, meeting room and calendaring services, onsite support, vending, and research support environments. Build operating models, readiness plans, escalation paths, governance cadences, and success metrics for complex operational programs. Partner with technical teams to ensure new deployments, infrastructure investments, and internal platforms are operationally ready and sustainably supported at scale. Drive high-priority operational programs supporting company growth, including infrastructure expansion, operational integrations, and other emerging initiatives. Improve operational visibility, stakeholder alignment, and coordination across long-running cros

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role Our technologies support some of the most important and impactful work in the world, including our strategic and high-impact customers in the public sector. As a Forward Deployed Security Engineer (FDSecE) you will be responsible for securing these novel applications of OpenAI’s technology. We’re looking for motivated, tenacious, and curious people who will work closely with engineering teams to ensure our infrastructure deployments are highly secure against our adversaries. As an FDSecE, you will embed directly throughout the lifecycle, working on-site and being hands-on to ensure the overall security of these deployments from design to production and through ongoing operations. This role is preferred to be based in Washington DC but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel to and working from customer sites is required for this role. In this role, you will: Deeply embed with our most strategic public sector customers to implement and maintain robust security controls. Be a design and technical thought partner by leveraging security expertise on protective controls including access controls, authentication, encryption, network, and system security. Collaborate closely with teammates, cross-functional teams, customers, and service providers to achieve security and compliance goals. Ensure continuity of critical security and monitoring c

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the Role We are hiring a Head of Enterprise Ads Marketing to define and scale OpenAI’s global marketing strategy for enterprise advertisers, agencies, and strategic brand partners. This leader will own how advertisers understand, evaluate, adopt, and grow with OpenAI’s advertising solutions. This is a highly strategic and hands-on leadership role where you will shape the narratives that position OpenAI as a premium advertising platform for the world’s marketers while building the content, thought leadership, events, and demand programs that drive pipeline and long-term strategic growth. You will partner closely with Sales, Partnerships, Product, Finance, Legal, Communications, Research, and Data Science to help establish OpenAI as a trusted leader in the future of AI-powered advertising. This role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office. In This Role, You Will: Define the end-to-end enterprise advertiser marketing strategy across awareness, consideration, pipeline creation, adoption, expansion, and long-term growth. Develop OpenAI’s enterprise advertising narratives, positioning, and messaging architecture across AI-powered mar

About the Team The B2B Marketing team contributes to OpenAI's broader mission of ensuring responsible and widespread adoption of artificial intelligence. We are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Growth, Sales, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. About the Role We're looking for an enterprise Product Marketing Manager to own the administrator and governance experience across ChatGPT Work and Codex. IT administrators, security teams, and deployment owners are often the difference between an AI product being available and an organization actually putting it to work. This role will define how OpenAI earns the trust of the people responsible for approving, deploying, managing, and expanding AI inside their organizations. You will translate a fast-moving set of enterprise capabilities into a clear, practical story covering setup, access, controls, governance, security, usage, and value. You will own the administrator audience as a dedicated product marketing discipline, partnering closely with Product, Security, Sales, Customer Success, Growth, Customer Education, and other Marketing teams. Your job is not simply to announce new features. It is to help administrators understand what has changed, what they can control, how to deploy responsibly, and why expanding access is the right decision for their organization. In this role, you will: Own the IT administrator and governance audience: Build a deep understanding of the needs, decisions, objections, and workflows of workspace administrators, IT leaders, security teams, and enterprise deployment owners. Define the enterprise administration and governance s

About the Team The Personal AGI team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. The team partners closely with research and product teams across the company, and conducts research as a final step to prepare for real world deployment to millions of users, ensuring that our models are safe, efficient, and reliable. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve model capability and performance. Collaborate closely with the other research and product teams, allowing customers to optimize their own models. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have a working knowledge of relevant models, and building evaluations for model capability improvement. Are comfortable diving into a large ML codebase to debug. Thrive in a dynamic and technically complex environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and

About the Team OpenAI's Research Data Team exists to accelerate the evaluation, safety and capabilities of our models and products. Made up of technical operators and software engineers, we design the methods in which we acquire and create data. About the Role As a Research Program Manager (RPM), Data Acquisition, you will partner with research, engineering, and operations to design and implement pragmatic solutions for acquiring data. You will be a key interface between our research roadmap and external data offerings. This role is based in our San Francisco HQ and will be part of a team of RPMs pushing the frontier of data acquisition. In this role, you will: Partner deeply with research: Work with researchers to scope data needs, define success criteria, and translate priorities into clear execution plans. Shape the data acquisition pipeline: Identify, evaluate, and advance high impact data opportunities - balancing research value, feasibility, quality, and responsible execution. Unblock yourself: Move work forward even when the path is unclear — using technical judgement, creative problem solving, and scrappy execution to make progress while longer-term solutions are still forming. Build lightweight systems and visibility: Use SQL, Python, dashboards, and simple tooling to track performance, quality, and blockers. Drive technical roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management. Scale your impact: Equip vendors and internal teams with the context, standards, and operating rhythms needed to focus on the most important problems. You’ll thrive in this role if you: Are proficient in SQL and Python for analysing datasets, querying databases, building dashboards, and generating actionable insights. Are comfortable using APIs, automation, and AI tools such as Codex to accelerate workflows, remove manual overhead, and upskill quickly in unfamiliar technical areas.Experience sou

About the Team Frontier Systems Foundations, part of Compute Foundations at OpenAI, builds the systems software foundation that turns new compute infrastructure into reliable, usable capacity for frontier model training. Our mission is to make some of the world's largest GPU clusters work reliably for frontier training. We bring new platforms and clusters online, safely maintain installed fleets, and partner with hardware, infrastructure, and research teams to resolve the system-level issues that keep jobs from running. That means building and maintaining the software closest to the machine: Linux and Ubuntu operating-system images, kernels and modules, drivers, packages and repositories, disks and boot configuration, firmware integration, provisioning, and system-level validation. We make these components reproducible, compatible, and safe to operate across heterogeneous fleets. About the Role We are looking for systems software engineers with deep Linux and host-systems experience to build, qualify, and maintain the operating-system foundation for OpenAI's frontier compute fleet. Relevant backgrounds include kernel and module development, Linux distribution or image engineering, package management, firmware and driver integration, disks and boot, and bare-metal provisioning. You'll work closely with hardware engineers, vendors, and infrastructure teams to bring up new platforms, integrate system components, and debug failures across firmware, disks, boot, operating systems, kernels, drivers, and workload interactions. Your work will directly influence how quickly new capacity becomes usable and how reliably large GPU fleets operate. You should be comfortable writing and maintaining production-quality systems software and automation, but we do not expect expertise across every layer. This is an opportunity to go deep on challenging systems problems while building the image, package, qualification, and recovery paths that power the next generation of frontier models

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role We’re seeking an exceptional Principal-level Offensive Security Engineer focused on deep, hands-on penetration testing of OpenAI’s agent-powered products, infrastructure, and model-integrated application surfaces. You’ll assess complex systems end to end, identify realistic vulnerabilities, validate exploitability and impact, and partner closely with engineering teams to drive durable fixes. This role will be primarily focused on continuously testing our agent-powered products like Codex and Operator. These systems are uniquely valuable targets because they’re rapidly evolving, can perform sensitive actions on behalf of users, and have large, diverse attack surfaces. You will play a crucial role in securing our agents by finding vulnerabilities that emerge from the interactions between the applications, infrastructure, tools, and models that power them. You’ll have the chance to not only find vulnerabilities, but actively drive their resolution, build reusable testing approaches, automate offensive security workflows with cutting-edge technologies, and use your attacker perspective to improve the security of OpenAI’s products. In this role you will: Conduct deep penetration tests of OpenAI’s agent-powered products, including web applications, APIs, cloud services, identity and authorization flows, CI/CD systems, and model-integrated product surfaces. Continuously hunt for exploitable vulnerabilities in the interactions between the appli

About the Team The Fleet team builds core components to enable productive research from small to state of the art scale across OpenAI, with the goal of accelerating progress towards AGI. We frequently collaborate with other teams to speed up the development of new state-of-the-art capabilities. About the Role As we scale up with more researchers and engineers joining OpenAI, we seek a pragmatic and passionate engineer with a strong focus on the development experience for both engineers and scientists. In this role, you will be responsible for building and maintaining systems that allow our research + engineering organization to iteratively develop, test, and deploy new features reliably, with high velocity, and with a frictionless and fast development cycle. You will help oversee and drive to the vision of how we should build, test and deploy software. You will drive the design of our continuous integration pipelines, testing infrastructure, training and support around our build system. Our current environment relies heavily on Python, Rust, and C++, which you will take ownership of and strive to transform into a state of the art development experience for research. Ultimately, your role will be to provide the necessary tools and metrics to support our fast-paced culture and ensure a stable, scalable platform for growth, while also fostering a seamless and low friction experience for OpenAI’s research. This role is based in San Francisco, CA. For a San Francisco role, we use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. You might thrive in this role if you: Have supported large monorepo development and deployment before Are a proficient Python programmer working in large monorepos Are proficient with Docker and Kubernetes Experienced in CI/CD About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boun

About the Team With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks. The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. We operate across research, engineering, product, and infrastructure; owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. Codex Enterprise builds the ecosystem, governance, and enterprise capabilities that help Codex spread across developers, teams, and organizations worldwide. The Enterprise Controls team owns the systems that allow companies to safely deploy Codex across their organization while protecting their most sensitive code, data, and internal knowledge. About the Role As Codex adoption grows inside large organizations, customers are increasingly trusting Codex with their most valuable assets: proprietary codebases, internal documentation, customer data, and sensitive workflows. This role will help build the enterprise control plane that makes Codex secure, governable, and trustworthy at scale. You will design and operate backend systems that give enterprise administrators visibility and control over how Codex is used across their organization. You will work across identity, access, encryption, policy enforcement, auditability, and admin controls. This may include systems that let customers manage encryption keys, control which Codex capabilities are enabled, enforce organizational policies, and understand how data flows through Codex. This role owns systems end-to-end: from architecture and

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business's growth. You’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world. In this role, you will: Drive the ideation and operationalization of new support systems, processes, and programs. Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives Work with product, enginee

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn. The Protection Scientist Engineer, Integrity team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products. About the Role Protection Science Engineering is an interdisciplinary role mixing data science, machine learning, investigation, and policy/protocol development. As a Protection Scientist Engineer within Integrity and Investigations, you will be responsible for designing and building systems to proactively identify and enforce on abuse on OpenAI’s products. This includes ensuring we have robust abuse monitoring in place for new products, sustaining monitoring for existing products, and prototyping and incubating systems of defense against our highest risk harms. You will also respond to and investigate critical escalations, especially those that are not caught by our existing safety systems. This will require expert understanding of our products and data, and involves working cross-functionally with product, policy, and engineering teams. This role can be based in either our San Francisco, or NY office and includes participation in an on-call rotation that will involve resolving urgent escalations outside of normal work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise-disturbing material. In this role, you will: Scope and implement abuse monitoring requirements for new product launches. Improve processes to sustain monitoring operations for existing products, including developing approaches to automate monitoring subtasks. Prototyp