Engineering Enablement Manager in United States

About the team The Applied team safely brings OpenAI's technology to the world. We released ChatGPT; Plugins; DALL·E; and the APIs for GPT-5, embeddings, and fine-tuning. We also operate inference infrastructure at scale. There's a lot more on the immediate horizon. Our customers build fast-growing businesses around our APIs, which power product features that were never before possible. ChatGPT is a prime example of what is currently possible. We simultaneously ensure that our powerful tools are used responsibly. Safe deployment is more important to us than unfettered growth. The Fraud Engineering team works within our Applied Engineering organization identifying and responding to fraudsters on our platform. We are looking for a software engineer with anti fraud & abuse experience to help architect and build our next-generation anti-fraud systems. About the role The Scaled Abuse team protects OpenAI’s products and customers by detecting, preventing, and responding to fraudulent and abusive behavior at scale. We build and operate the backend and data systems that power real-time detection, investigation workflows, and enforcement — balancing strong protections with a great user experience as the platform grows. Our work sits at the intersection of engineering and abuse expertise: we partner closely with Trust & Safety, Security, and Product to understand emerging attack patterns, translate messy signals into clear system behavior, and continuously harden our defenses. The problems are dynamic and ambiguous by default, so we value engineers who can quickly dive into an unfamiliar codebase, develop strong intuition about how it works end-to-end, and propose pragmatic improvements that make the entire stack more resilient. In this role, you will: Design and build systems for fraud detection and remediation while balancing fraud loss, cost of implementation, and customer experience Work closely with finance, security, product, research, and trust & safety ope

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for an experienced, hands-on support leader to build and run the support and escalation motion for GPT-Rosalind and OpenAI’s life sciences customers. This is both a builder role and a frontline support role. You will work directly with customers, own complex cases, diagnose technical and operational issues, and coordinate cross-functional teams through resolution. You will also create the intake paths, playbooks, knowledge, tooling, and operating mechanisms needed to support life sciences workflows across ChatGPT, Codex, and the OpenAI API. You’ll partner closely with Account Directors, Product, Engineering and Forward Deployed Engineering, Security, Legal, and bioscience subject-matter experts. You will help customers receive coordinated, accurate answers while maintaining clear boundaries between technical support, scientific consultation, product feedback, and roadmap commitments. This role is an opportunity to define how OpenAI supports scientists and life sciences organizations as they adopt increasingly capable AI systems. In this role, you will: Work directly with Rosalind and life sciences customers, taking ownership of complex technical and operational support cases from intake through resolution. Serve as a critical escalation point and final line of defense for complex technical issues, partner

About the Team OpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, facilities, operations, and engineering disciplines to make enormous amounts of compute available, reliable, and efficient. As the demand for frontier AI grows, so does the complexity of the systems required to support it. Scaling this infrastructure means solving problems that cut across distributed systems, ML infrastructure, GPU fleets, power, cooling, networking, manufacturing, supply chain, and data center delivery. Our work is focused on expanding the compute foundation that enables OpenAI to train more capable models, including systems like GPT-5.6, and make frontier AI available to more people, products, and workflows. We’re looking for exceptional people across many disciplines to help build the next generation of AI infrastructure at a scale few organizations have attempted. About the Role We are hiring across a broad range of roles to help design, build, scale, and operate OpenAI’s compute infrastructure. Depending on your background, you may work on large-scale distributed systems, ML infrastructure, hardware systems, manufacturing, supply chain, data center development, or the physical engineering systems required to bring massive compute capacity online. You’ll work with teams across research, engineering, hardware, operations, and infrastructure to solve high-impact problems at extraordinary scale. This may include improving system reliability, accelerating deployment timelines, increasing operational efficiency, designing new infrastructure, or helping bring new compute platforms and facilities from concept to production. This is an opportunity to work on one of the most important infrastructure challenges in AI: building the compute foundation required to train and serve increasingly capable frontier models. Key Responsibilities Help bui

About the Team With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks. The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. We operate across research, engineering, product, and infrastructure; owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. Codex Enterprise builds the ecosystem, governance, and enterprise capabilities that help Codex spread across developers, teams, and organizations worldwide. The User Activation team owns the product experiences that help developers discover Codex, understand its capabilities, connect it to their workflows, and turn initial usage into sustained adoption across teams. About the Role As Codex adoption grows, our challenge is no longer just building powerful AI capabilities. It is helping developers and teams quickly understand how Codex fits into their work, connect it to the tools and codebases they already use, and unlock workflows that make Codex feel like a true teammate. This role will help build the full-stack product surfaces that drive activation and adoption across Codex Enterprise. You will work across onboarding, workspace setup, integrations, discovery, collaboration, usage insights, and ecosystem capabilities that help Codex spread naturally through organizations. You will partner closely with product, design, research, infrastructure, GTM, and customers to identify where users get stuck, where teams fail to adopt Codex, and what product experiences can turn curiosity int

About the Team ChatGPT is evolving from answering questions to becoming a deeply personalized assistant that helps people discover, create, and make decisions across everyday life. We're building new multimodal product experiences that combine language, images, personalization, and interactive interfaces to help millions of users accomplish tasks in entirely new ways. This team sits at the intersection of AI research, product engineering, design, and consumer experiences. We move quickly, ship frequently, and work on products that define how people interact with AI every day. About the Role We're looking for exceptional full stack product engineers who love building polished consumer experiences from the ground up. You'll work across frontend, backend, AI-powered workflows, and rich interactive interfaces to create new product experiences that blend conversation, visual understanding, personalization, and commerce. You'll collaborate closely with designers, researchers, product managers, and model teams to rapidly prototype, launch, and iterate on experiences used by millions of people. This is an opportunity to help invent entirely new interaction paradigms—not just build traditional web applications. In This Role, You Will Design and build end-to-end product experiences across web services, APIs, and modern frontend applications. Partner closely with product, design, and research to rapidly prototype and launch new AI-native experiences. Build intuitive, performant interfaces that make advanced AI capabilities feel simple and delightful. Develop scalable backend systems that power personalized, real-time product experiences. Work with multimodal capabilities including text, images, and interactive UI components. Iterate quickly using user feedback, experimentation, and product metrics. Help define engineering standards, architecture, and technical direction for a fast-growing product area. You Might Thrive If You Have significant experience building consumer-facin

By applying to this role, you will be considered for Research Engineer roles across all teams at OpenAI. About the Role As a Research Engineer here, you will be responsible for building AI systems that can perform previously impossible tasks or achieve unprecedented levels of performance. We're looking for people with solid engineering skills (for example designing, implementing, and improving a massive-scale distributed machine learning system), writing bug-free machine learning code, and building the science behind the algorithms employed. The most outstanding deep learning results are increasingly attained at a massive scale, and these results require engineers who are comfortable working in large distributed systems. We expect engineering to play a key role in most major advances in AI of the future. We expect you to: Have strong programming skills Have experience working in large distributed systems Be excited about OpenAI’s approach to research Nice to have: Interested in and thoughtful about the impacts of AI technology Past experience in creating high-performance implementations of deep learning algorithms About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment

About the team Special Situations at OpenAI is the company’s commercial engine for its most complex and consequential opportunities. The team operates where new verticals, partnership models, and customer motions must be invented, before a repeatable GTM or delivery playbook exists, by bringing together product, research, engineering, and GTM leaders around a single outcome. Many of these efforts begin as “new bets” (new verticals, new customer motions, new partnership models) and mature into repeatable ways of working that shape how OpenAI operates at scale. The team acts as a force-multiplier for the company by accelerating decision-making, aligning stakeholders, and converting complex opportunities into durable results. About the role We’re hiring a Deal Lead, Special Situations to help stand up new vertical bets, with a particular focus on partnership development in the semiconductor industry. You will identify where AI can create step-change value for semiconductor companies and ecosystem partners, originate and shape multi-project programs with FDEs and applied researchers, package them into compelling commercial proposals, and execute creative, complex partnerships while keeping executives and cross-functional teams tightly aligned. This role is especially focused on building strategic partnerships in semiconductors. You do not need to be a technical engineer, but you do need to be able to speak the language of the semiconductor industry, build credibility quickly with technical and business stakeholders, and come up the learning curve fast on industry dynamics, workflows, and constraints. A key part of the role is crafting deals with semiconductor companies that demonstrate our unique competitive advantages. To do this effectively, you will need to develop a strong point of view on the market, understand the competitive landscape, and clearly articulate OpenAI’s differentiated value and strategic advantage. Special Situations owns the overall success of each

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We are looking for a highly experienced RTL engineer to own critical on- and off-chip interconnect components for our custom AI accelerator platform. You will drive the microarchitecture and RTL implementation of scalable on-chip communication fabrics connecting high-bandwidth compute, memory, and I/O subsystems as well as purpose-built off-chip interfaces and protocols needed to enable custom computing at scale. This is a senior, hands-on engineering role with broad technical ownership. You will drive design from requirements through the full silicon lifecycle, from architecture definition and performance analysis through RTL implementation, verification closure, physical design convergence, bring-up, and production readiness. You will plan and oversee the work of junior engineers and help drive and develop productive engineering relationships with external partners and help manage partner execution. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the microarchitecture, RTL design, and delivery of major SoC interconnect components, including network-on-chip fabrics, switches, routers, bridges, protocol adapters, arbiters, and traffic-management logic as well as off-chip protocol bridges and interfaces. Drive third party engagements to develop novel networking and interface protocols and silicon IP while ensuring high quality and de

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support D

About the Team: The Shopping team is building the future of how people discover, evaluate, and purchase products through AI. Our mission is to help users make better purchasing decisions by combining OpenAI’s models with rich product information, merchant ecosystems, and personalized experiences. We sit at the intersection of AI, commerce, search, recommendations, and consumer product experiences, partnering closely with product, engineering, research, design, and business teams to reimagine shopping for the AI era. About the Role: As a Product Manager on the Shopping team, you’ll define and build the next generation of AI-powered shopping experiences within ChatGPT. You’ll be responsible for understanding user needs, identifying opportunities to improve product discovery and decision-making, and delivering experiences that help users confidently find and purchase the products that are right for them. You’ll work across a broad set of domains, including search, recommendations, personalization, merchant and product ecosystems, and conversational commerce. This role requires strong product judgment, comfort operating in ambiguity, and the ability to balance user value, business objectives, and technical constraints. You’ll partner closely with engineers, designers, researchers, and cross-functional stakeholders to bring new shopping experiences from concept to scale. This is an opportunity to help define an entirely new category at the intersection of AI and commerce, shaping how millions of users discover and buy products in the future. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Define and drive the product vision for shopping experiences in ChatGPT. Partner with research teams to explore how AI can help users discover, evaluate, and confidently purchase products. Collaborate with cross-functional teams—including design, engineering, product, and go-to-market—to build and scale AI-native shopping experi

About the Team OpenAI builds powerful AI systems like ChatGPT, the OpenAI API, and enterprise products that serve millions of users across the globe. As we scale, securing our infrastructure, protecting sensitive data, and meeting global compliance standards are essential to our success and societal impact. Security at OpenAI is a cross-cutting function that spans infrastructure, applied engineering, legal, policy, and product. Technical Program Managers (TPMs) play a critical leadership role in aligning teams and delivering execution at scale and this role will be foundational in shaping how we secure OpenAI’s systems, users, and commitments. About the Role We’re seeking a Senior Technical Program Manager to drive cross-functional security, privacy, IT and compliance initiatives at the intersection of infrastructure, product, and policy. You will execute complex programs that reduce internal data access, prevent misuse, and ship security capabilities. You will focus your efforts on the most critical initiatives within Security, crossing the spectrum of insider threat, information security, physical security, and information technology challenges. This role is deeply technical and execution-focused. It requires a structured operator who thrives in ambiguity, partners effectively across boundaries, and applies principled judgment to scale trust, governance, and security across OpenAI’s systems and products. In this role, you will: Drive execution of critical security and compliance programs such as vulnerability management, merger and acquisition security and integration, infrastructure hardening, and datacenter security management. You will need to deeply collaborate on technical architecture and resolve technical problems in partnership with engineering. Partner with IT, Infrastructure, Application, Legal, Privacy, and Security teams to build scalable programs, and deliver critical security outcomes across multiple disciplines, including insider threat, information

About the Team The Coding team is reimagining how software is built in the AI era. We build tools and workflows that help software engineers work faster, tackle more ambitious projects, and spend less time on repetitive tasks. AI has already transformed how code is written, but software engineering extends far beyond coding. Our mission is to apply AI across the entire software development lifecycle (SDLC) — from design and implementation to code review, testing, debugging, issue remediation, maintenance, documentation, and user support. The team is also responsible for developer-facing Codex experiences including the Codex IDE Extension and the terminal interface, which are used daily by developers ranging from individual open-source contributors to some of the world’s largest engineering organizations. The team also works closely with the open-source software community, building tools that help maintainers and contributors manage increasingly complex projects. We believe AI can make open-source development more sustainable by reducing the operational burden of reviewing contributions, triaging issues, maintaining quality, and supporting growing communities. By building the future of software development, we're helping advance OpenAI's mission of ensuring that the benefits of AI reach people around the world. About the Role We’re hiring a Full Stack Software Engineer to help invent the next generation of AI-powered software development workflows. “Full stack” in this role means much more than traditional frontend and backend development. You'll own complete product experiences, spanning user interfaces, workflow orchestration, agent and prompt design, backend systems, and cloud infrastructure. This is a highly product-oriented role. You'll work directly on the workflows developers use every day, identifying bottlenecks and rethinking how software gets built in a world where AI agents are active participants in the development process. The features you ship will inf

About the Team The Cybersecurity Products team builds products at the frontier of AI and cybersecurity. Our work includes Codex Security and related cyber products that turn advances in model capability into dependable tools for defenders. We help teams find, validate, and remediate vulnerabilities, continuously improve the security of software, and test AI-powered applications before they reach production. About the Role As a Full Stack Software Engineer, you will build the product experiences and systems that make AI-powered security useful in real engineering environments. You will work across web surfaces, APIs, orchestration, data models, and integrations to help security and engineering teams move from a codebase or application to evidence-backed findings, prioritized remediation, and revalidation. You will collaborate closely with product engineers, security researchers, and customer-facing teams. The work spans fast-moving product development and hard systems problems: long-running workflows, large repositories, sensitive data, reliability, observability, and a high bar for earning user trust. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build end-to-end workflows for vulnerability discovery, security scanning, red teaming, findings review, remediation, and reruns. Design and operate backend services for long-running security work, including APIs, asynchronous orchestration, durable state, and integrations with developer workflows. Make complex security results actionable through clear product surfaces, strong evidence, thoughtful prioritization, and reliable reporting. Partner with security researchers, product teams, and users to evaluate quality, reduce noise, improve coverage, and ship safely. You might thrive in this role if you: Have experience shipping production full-stack products across modern web frontends and backend s

About the Team OpenAI's mission is to ensure that artificial general intelligence benefits all of humanity. The Consumer Devices team is building a new generation of AI-powered products that seamlessly integrate hardware and software to create intuitive, transformative experiences. We bring together experts across embedded systems, machine learning, hardware, design, and product engineering to develop products at the intersection of AI and consumer technology. About the Role OpenAI is seeking a System Performance Engineer to profile, benchmark, and optimize performance across our embedded hardware products. In this role, you will work across operating systems, applications, camera and vision, graphics, and platform teams to define product KPIs, build performance tooling, and drive optimizations from early lab characterization through product launch and real-world usage. You will help establish the performance standards that shape the user experience of our products, ensuring they remain responsive, efficient, and reliable throughout their lifecycle. This role requires deep expertise in embedded or high-performance systems, strong operating systems fundamentals, and hands-on experience debugging under tight latency, power, and memory constraints. This role is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and one day working remotely. Relocation assistance is available for new hires. In this role, you will: Develop system performance benchmarks, methodologies, and policies to evaluate end-to-end product behavior. Profile and analyze performance across key product use cases and workloads using custom and industry-standard profiling tools. Partner closely with engineering teams to identify bottlenecks and drive performance optimizations across the software stack. Define high-level product KPIs and establish measurement frameworks to measure launch readiness and monitor performance throughout the product lifecycle. Measure, re

Technical Program Manager – Applied Product & Platform About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We’re seeking a Technical Program Manager to drive complex, large-scale product and platform initiatives across ChatGPT, API, and related surfaces. This role sits at the intersection of technical strategy and execution. You’ll be responsible for translating product vision into actionable plans, shaping interfaces and experiences from both consumer and developer perspectives, and ensuring successful delivery across web, mobile, and platform layers. You’ll bring deep technical fluency, product sense, and a strong execution track record. You’re comfortable managing ambiguity, influencing architectural direction, advocating for developers, and leading cross-functional delivery with discipline and empathy. Location: San Francisco, CA (Hybrid – 3 days/week in-office) In this role, you will: Collaborate with product, engineering, and design to shape roadmaps, technical strategies, and long-term platform direction. Translate product vision into clear, scalable technical execution plans, balancing short-term delivery with long-term platform evolution. Lead end-to-end execution of cross-functional product and platform programs—from planning through launch and iteration. Own timelines, milestones, dependency management, risk mitigation, and accountability across teams. Partner with engineering teams to influence ar