Engineering in United States

About the Team The OpenAI Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role OpenAI Robotics depends on high-quality real-world robot data from a large, live operational environment. That environment has many deployed workcells, changing configurations, and little tolerance for downtime. We are seeking a Field Engineer to help keep that environment running well. You will own the day-to-day technical health of robotic workcells used in ongoing data acquisition operations, diagnose and resolve failures across hardware and software, and build the practical tools, documentation, and support workflows that make operators and technicians more effective. The work is close to the floor, close to the failure modes, and close to the research impact. This role sits at the intersection of software, robotics hardware, and live operations. The best people in it are practical, technically sharp, calm under pressure, and motivated by making real systems work reliably at scale. This role will be based in San Francisco, CA 5 days per week and offer relocation assistance to new employees. In this role, you will: Serve as an engineering owner for keeping a fleet of robotic workcells online in daily operation. Diagnose, fix, mitigate, or escalate issues spanning mechanics, electronics, controls, software interfaces, logs, and configuration. Partner closely with technicians, operators, and engineering teams to improve scalable fleet support processes. Build or spec lightweight hardware and software tools that improve monitoring, diagnostics, recovery, and handoffs. Create documentation, SOPs, and diagnostic playbooks that turn en

About the Team With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks. The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. We operate across research, engineering, product, and infrastructure; owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. Codex Enterprise builds the ecosystem building blocks, discovery surfaces, and enterprise capabilities that help Codex spread across developers, teams, and organizations worldwide. It is a cross-cutting team that works across the stack to build both delightful product experiences and fundamental platform capabilities. Its customers range from individual developers and small teams to large enterprises, and our mission is critical to achieving the vision of Codex as a proactive teammate. About the Role As we grow, we’re focused on turning Codex from a powerful individual tool into a production-grade teammate for entire organizations. You will work across internal OpenAI teams and external customers, from fast-moving startups to large enterprises, to make it possible to deploy, operate, and trust Codex in increasingly demanding real-world environments. As Codex’s consumer adoption accelerates, enterprise demand is growing just as quickly, and there is also increasing opportunity to expand Codex through ecosystem capabilities that unlock new workflows, integrations, and discovery. This team helps turn messy, real-world team requirements into robust, repeatable, and scalable product and

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role As a Support Vendor Manager, you will own the health, performance, and long-term scalability of multiple support partner and vendor relationships. This is a vendor leadership role first and foremost: you will drive commercial and operational accountability (SLAs, QBRs, escalation paths, remediation plans), while also building the operating model that enables support to scale without linear headcount growth. You’ll collaborate closely with User Operations teams (e.g., Trust & Safety, Fraud & Risk), Systems/Tooling, Data partners, and Product/PM stakeholders as we launch new workflow and launch and scale new programs. You’ll be responsible for: End-to-end vendor leadership: Own day-to-day oversight, relationship health, and executive-level accountability for multiple support vendors/BPOs. Performance management & remediation: Define and manage SLA/KPI performance expectations, run WBRs/QBRs, identify performance gaps, and drive structured turnaround plans with clear owners and timelines. Escalation and risk management: Serve as the primary escalation point for vendor issues, including incident response, surge events, quality regress

About the Team The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. Our mission is to push the frontier of code generation and agentic reasoning, and deploy these capabilities in real-world products such as ChatGPT and the API, as well as in next-generation tools specifically designed for agentic coding. We operate across research, engineering, product, and infrastructure—owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. About the Role As a Performance & Systems Engineer on the Codex team, you will be responsible for whole-system optimization across a complex, evolving stack. Codex spans LLM inference, cloud orchestration, agentic work management, and multiple product surfaces. Your job will be to identify and land high-leverage changes—across infrastructure, modeling, and product layers—that make Codex agents significantly faster and cheaper to serve. We’re looking for generalists who thrive in ambiguity and love chasing performance bottlenecks to ground. This is a high-ownership role where your work will directly improve the experience of millions of users. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Hunt down and address inefficiencies across the Codex system stack, from agent behavior to LLM inference to container orchestration, and beyond. Build tooling to measure, profile, and optimize system performance at scale. Collaborate with researchers and engineers to land high-ROI changes that improve latency and cost. You might thrive in this role if you: Have experience operating across both ML systems and cloud infrastructure. Enjoy diving into messy, ambiguous problems and emerging with clear wins. Think holistically about performance, balancing spee

About the Role We are seeking a Cloud Infrastructure Engineer to help design and evolve the platforms that power OpenAI’s products. In this role, you will be a hands-on technical leader, driving the architecture, scalability, reliability, and security of critical infrastructure systems. You will help define how we build and operate infrastructure at the next order of magnitude, while influencing technical direction across teams. This role is both deeply technical and highly strategic, requiring strong ownership, sound judgment, and the ability to partner effectively across engineering, product, and research organizations. In this role, you will: Design and build scalable, reliable, and secure infrastructure platforms that power OpenAI products Evolve cloud infrastructure abstractions that enable rapid product development across teams Architect systems to support significant growth, performance, and operational complexity Improve server orchestration, networking, distributed systems reliability, and infrastructure security posture Influence technical direction and infrastructure strategy across multiple teams Partner closely with product, research, and engineering teams to align infrastructure with evolving needs Own operational excellence, including participation in on-call rotations, incident response, and production readiness Mentor engineers and raise the overall technical bar of the organization Contribute to a culture of high ownership, low ego, and thoughtful collaboration You might thrive in this role if you: 8+ years of experience building and operating large-scale infrastructure systems Deep expertise in Kubernetes and container orchestration at scale Strong experience designing cloud abstractions and platform infrastructure (AWS, GCP, Azure, or similar) Proven track record of leading complex technical initiatives across teams Experience operating highly reliable, secure, and scalable distributed systems Security engineering experience or security backgroun

About The Team Our mission is to bring OpenAI products to life for every customer. Demo Experience equips customer-facing teams with the experiences, systems, and confidence to make frontier capabilities tangible, relevant, and trustworthy. OpenAI’s products and customer needs are evolving rapidly. Demo Experience closes the gap between a frontier capability and a credible customer experience—making new capabilities understandable, demonstrable, and reusable quickly at scale. Working across Product, Engineering, Marketing, Operations, and GTM, we turn recurring customer needs into reusable capabilities and raise the standard for every customer conversation. About The Role Demo Experience Engineers work at the intersection of product engineering, technical storytelling, and GTM execution. You will own ambiguous, high-leverage problems end to end—from building agentic prototypes to creating the infrastructure and self-service tools that make them reliable and reusable. Your work will help customer-facing teams move faster, reduce avoidable failures, and translate frontier product capabilities into clear customer value. You will also turn recurring patterns from customer-facing work into product feedback, launch-readiness improvements, and scalable systems. Success in this role means teams can demonstrate new capabilities sooner and with greater confidence. Recurring requests become reusable capabilities instead of one-off work. Demo experiences are accurate, reliable, and safe. Insights from customer-facing work improve product and readiness decisions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In This Role, You Will Own end-to-end demo readiness for new and priority product capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths. Build compelling prototypes, LLM agents, and reference flows that mak

About the Team The Personalization-Memory team, within OpenAI's broader Personal AGI organization, is focused on developing agents that can learn from prior interactions in order to become more helpful and efficient over time. We build general-purpose memory and personalization capabilities that transfer across ChatGPT and other agentic products, and we collaborate with applied engineering on the product surfaces that allow users to interact with memory. About the Role As a Research Engineer / Research Scientist on the Personalization-Memory team, your work will span memory architecture, post-training, and developing long-horizon tasks for training and evaluations. We're looking for individuals who have a background in reinforcement learning research, are able to iterate quickly, and who can convert scientific rigor and long-term research into realized product impact. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda for improving long-horizon memory and personalization in frontier models. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. Collaborate closely with the research and product teams to influence the shape of technical solutions in the product. You might thrive in this role if you: Love being on the cutting edge of RL and frontier model research. Value principled approaches and research craftsmanship. Are passionate about long-horizon tasks, memory, and turning your research into product impact. Are comfortable diving into a large ML codebase to debug. Thrive in a fast-paced, dynamic, and technically complex environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI syst

About the Role As a Director, Compute & Infrastructure FP&A, you will own and drive the monthly forecasting process for the Compute & Infrastructure org by partnering with various stakeholders across Finance, Accounting, Tax and Engineering. You will play a critical role in planning and forecasting the company’s largest and most complex cost center ( Compute & Infrastructure ). You will collaborate cross-functionally to develop long-range infrastructure investment plans, evaluate build vs. buy decisions, and ensure capital is deployed efficiently to support rapid growth. You will also provide strategic financial guidance through scenario modeling, ROI analysis, and performance tracking, enabling leadership to make high-stakes decisions under uncertainty. What You’ll Do Own compute financial planning & Forecasting. Build and manage consolidation models for GPU/CPU capacity, storage, networking, and data center investments. Translate infrastructure roadmaps into short- and long-term financial forecasts (LRP, annual planning) Coordinate closely with Corporate FP&A on timelines and process Present insights on a monthly basis to senior management. Drive infrastructure investment decisions. Evaluate build vs. buy, vendor vs. owned infrastructure, and capacity allocation tradeoffs. Develop frameworks for investment trade-offs to guide executive decision making. Build scalable tooling & reporting. Implement stakeholder-facing dashboards to track compute spend, utilization, and efficiency metrics. Improve visibility into unit economics (e.g., cost per training run, cost per inference, cost per customer). Drive forecasting accuracy & accountability. Lead budget vs. actual analysis for compute and infrastructure spend. Identify key cost drivers (utilization, pricing, efficiency gains) and reduce forecast variance. Support close & financial reporting. Partner with Accounting to ensure accurate classification of infrastructure spend (OpEx vs C

About the team OpenAI’s Education team is building products and experiences that help learners, educators, and institutions benefit from AI in ways that are rigorous, useful, and grounded in real learning outcomes. The work spans both consumer and B2B education, with close collaboration across engineering, learning science, design, data, and research. This team sits in a highly strategic investment area for OpenAI, with strong opportunities to shape how product ideas flow across consumer and institution-facing experiences. Some of our recent work: New Education Plugins for ChatGPT Work and Codex New tools for understanding AI and learning outcomes Education for countries Advancements in higher education Early product work - Introducing Study Mode About the role We’re looking for a product-minded Full Stack Engineer to help build OpenAI’s education products from the ground up. You’ll own end-to-end development across the stack, from early concepting and prototyping through production launch and iteration. This is an opportunity to work on a highly strategic, early-stage product area where engineering judgment, product sense, and customer empathy all matter. You’ll partner closely with leaders across the education org, including learning scientists, researchers, designers, and cross-functional partners, to turn emerging ideas into durable product experiences for schools, universities, and other education stakeholders. In this role, you will: Build and ship product experiences across the full stack for OpenAI’s education offerings Own projects end-to-end, from ideation and technical design through implementation, launch, and iteration Work closely with learning scientists and researchers to translate learning goals and evidence into product decisions Collaborate with design, data, and cross-functional partners to build thoughtful, high-quality user experiences Help define the engineering foundation for a growing education pod, including patterns, systems, and technical

About the team The Applied AI Engineer - Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our SF or Seattle office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedded with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage relat

About the Team The GPT Infrastructure team builds systems that turn advances in model inference and optimization into reliable production capabilities. We enable OpenAI workloads to be qualified and optimized across new accelerator platforms without requiring a one-off port and tuning effort for every hardware target. Our work spans distributed systems, model execution, compilers and runtimes, performance engineering, secure partner integrations, evaluation systems, and developer tooling. We build the infrastructure that makes optimization workflows automated, reproducible, and trustworthy. About the Role We are seeking a software engineer to help build the platform that qualifies and optimizes inference workloads across heterogeneous compute environments. You will develop both OpenAI-hosted services and secure partner-side software for running long-lived optimization workflows. These workflows generate candidate kernels, runtime configurations, and serving-stack changes; compile and execute them on target hardware; verify their correctness; measure their performance; and use the results to guide further optimization. You will work across model architecture, distributed execution, compilers, runtimes, networking, and accelerator systems. A central part of the role is turning research prototypes and one-off hardware bring-up efforts into reliable, reusable infrastructure with clear contracts, reproducible results, strong observability, and well-defined security boundaries. Key Responsibilities Design, build, and operate APIs and control-plane services for long-running workload qualification and optimization campaigns, including scheduling, retries, checkpointing, resource budgets, and observability. Build secure partner-side execution and evaluation software that can compile, run, verify, profile, and benchmark candidate artifacts on accelerator hardware. Integrate model workloads, hardware profiles, compiler toolchains, runtimes, serving engines, and distributed-exe

About the Team We’re hiring software engineers to make OpenAI’s Model Performance teams more productive. These teams work on the systems, tooling, and infrastructure that help improve model performance across OpenAI’s training and inference workloads at frontier scale. About the Role We’re looking for an autonomous, high-ownership developer productivity engineer who cares deeply about helping other engineers move faster, safer, and with more confidence. This role will sit within OpenAI’s Model Performance organization, contributing to developer infrastructure, CI systems, testing workflows, tooling, and broader performance infrastructure efforts. There is also a strong opportunity to contribute to the Triton project and help improve the systems that support performance-critical engineering work across OpenAI. In this role you will: Improve development workflows for engineers working on model performance infrastructure Design and improve CI/CD, release, validation, and testing pipelines Build and maintain tools that improve reliability, iteration speed, and engineering confidence Partner closely with engineers to identify friction in testing, debugging, deployment, and development workflows Contribute to infrastructure efforts that support performance-critical training and inference systems Help improve developer experience across Python-heavy codebases and performance-oriented infrastructure Work in a high-context, ambiguous environment where ownership and good judgment matter You might thrive in this role if: You are motivated by enabling the people around you and helping engineers do their best work You have strong experience with CI/CD, developer infrastructure, testing systems, tooling, or build/release workflows You are highly collaborative, empathetic, and comfortable partnering deeply with technical teams You are strong in Python and enjoy building reliable, scalable developer tools and infrastructure You have experience improving large-scale engineering work

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Manager on the User Operations team, you will lead a team of Product Engagement Specialists responsible for ensuring smooth, successful product launches across internal and external teams. You’ll be the glue connecting product teams and support operations, equipping teams with the tools and knowledge needed to support new product rollouts. You’ll build scalable feedback loops that capture the voice of the user and translate insights into actionable product improvements, and ensure that frontline teams have the knowledge and skills to deliver accurate, delightful customer interactions at scale. We’re looking for someone who thrives at the intersection of product management, team enablement, and customer advocacy, and who enjoys working cross-functionally in a fast-paced, evolving environment. This person will manage the day-to-day work while also helping architect the systems needed to scale it. The successful candidate will be a leader-coach who can lead a small team while continuing to perform individual contributor work. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead a team coordinating product launches across internal and external teams, ensuring seamless execution and support readiness. Set the team’s strategy and priorities, translate them into c

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We are seeking an experienced SoC Architect to lead the definition and development of next-generation custom AI silicon for edge deployments. This role will be responsible for shaping the architecture of highly efficient, high-performance SoCs optimized for machine learning inference and on-device intelligence. You will work cross-functionally with internal engineering teams and external ecosystem partners to translate product requirements into scalable silicon solutions, driving execution from concept through delivery. In this role you will: Define the architecture and technical roadmap for custom SoCs targeted for edge applications. Drive system-level tradeoff analysis across compute, memory, interconnect, power, thermal, and cost constraints. Architect energy-efficient ML compute subsystems optimized for inference workloads and real-world deployment environments. Collaborate with internal hardware, software, systems, and product teams to align architecture with platform needs. Partner with external silicon vendors, IP providers, and manufacturing partners to execute development plans. Lead hardware/software co-design efforts to maximize performance per watt and end-to-end system efficiency. Guide implementation teams through microarchitecture, RTL development, validation, and bring-up phases. Operate effectively in agile development environments and help teams deliver against aggressive schedules and milestones. You might thrive in this role if: Proven exper

About the Team The Demo Studio is responsible for translating OpenAI’s most advanced capabilities into tangible, high-impact experiences for customers. We design and deliver the demos, applications, and environments that define how executives understand what is possible with AI. Our work sits at the intersection of product, engineering, design, and go-to-market. We operate as a hybrid of product studio and live production team, building experiences that are both technically credible and narratively compelling. About the Role We’re looking for a Demo Studio Lead to own the end-to-end demo experience for OpenAI’s major events, webinars, and strategic programs. This is a highly cross-functional role focused on translating cutting-edge AI capabilities into clear, compelling, and production-ready experiences. You will own the full demo portfolio for an event or initiative, spanning mainstage moments, breakout experiences, booths, and supporting content. You’ll define the narrative, architect workflows, build high-fidelity demo environments, direct presenters, and ensure flawless execution in live environments. This is not a traditional sales engineering, presentation, or narrowly scoped design role — it requires a combination of product thinking, technical fluency, storytelling, systems design, and operational excellence. A key part of the role is presenting the work directly: delivering live demonstrations to executive, technical, and industry audiences across mainstage, breakout, customer, and recorded settings. This role is ideal for someone who thrives in ambiguity, operates with strong ownership, and is excited about shaping how the world experiences AI firsthand. This is a hybrid role that can be based in either San Francisco or New York. In this role, you will: Own the end-to-end demo experience across OpenAI-hosted summits, webinars, third-party industry events, and strategic executive demonstrations. Translate approved product positioning, real OpenAI capabiliti