Engineering Manager Database Platform in United States

About the Role In this role, you’ll lead and evolve the design system foundations for ChatGPT. You’ll make nuanced design judgment explicit and usable across product teams, establishing the principles, patterns, and standards that enable coherent, high-quality experiences at scale. A paramount part of this role is raising OpenAI’s craft bar. This work extends beyond maintaining a component library: you’ll define what excellent product design looks and feels like, establish clear guidance for choosing and applying interface patterns, and ensure that new ChatGPT experiences strengthen a coherent system across platforms. Working closely with research, engineering, product, and design, you’ll create a continuous learning loop between design principles, product experiences, evaluation, and evolving technology—shaping a system that becomes more capable and expressive as ChatGPT grows. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role you will: Define an exceptionally high standard for craft and taste, translating that standard into principles, guidance, and examples that elevate the quality of ChatGPT. Own and evolve ChatGPT’s design foundations, including typography, sizing, spacing, layout, motion, accessibility, and responsive behavior. Establish a shared source of truth across platforms and improve the systems connecting tokens, components, patterns, widgets, learning experiences, and app-like product experiences. Build a comprehensive design systems framework with clear, opinionated guidance about when and how product teams should use different interface patterns. Translate design judgment into durable standards and use prototyping and evaluation workflows to test experiences, identify recurring issues, and improve the system. Identify promising patterns across emerging product experiences and turn them into reusable, documented foundations. Partner with research, engineering, product, and design to evolve the d

About the Team API Enterprise Controls is part of the API Infrastructure organization and owns the platform capabilities that help developers, startups, and enterprises adopt the OpenAI API securely and confidently. We build the systems underneath our APIs and developer platform across authentication and identity, service accounts and key management, secure networking, compliance, auditability, observability, and operational controls. Our users are developers and teams running critical applications on OpenAI, and we partner closely with Product, go-to-market, security, and infrastructure teams to turn their most important needs into reliable, intuitive platform capabilities. About the Role We are looking for an exceptional backend software engineer to help define and ship the enterprise capabilities our API Platform needs to scale.; this is a product-engineering role grounded in deep backend systems. You will work across databases, streaming systems, request routing, authentication, and developer-facing APIs while bringing strong product judgment, developer empathy, and attention to the small details that make a platform easier to understand, trust, and operate. You will lead large cross-functional initiatives, work closely with Product and go-to-market teams, engage directly with sophisticated users, and carry ambiguous needs from discovery through design, launch, and iteration. In this role, you will: Own backend product capabilities end to end across authentication and identity, service accounts and key controls, secure networking, compliance, observability, and operational workflows. Partner with Product, go-to-market, security, infrastructure teams, and sophisticated customers to identify needs, shape the roadmap, and lead large cross-functional projects from design through launch. Design developer-facing APIs, system behavior, configuration, error handling, safe defaults, auditing, and notifications with exceptional care for the details that define a great dev

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. About the Role We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This is a 24/7 global operation that requires flexibility to work rotating shifts, including nights, weekends, and holidays, as part of an on-call coverage model. We use a hybrid work model of 3 days in the office per week and offer r

About the Team The Monetization Data Systems team builds the trusted data and product systems that power how the company develops, measures, and improves monetization products. We bring together product usage, pricing, billing, ads, payments, and financial data to help Product, Engineering, Finance, and GTM teams make better decisions and deliver reliable customer experiences. We work at the intersection of data engineering, product engineering, platform engineering, Finance, and GTM. Our goal is to turn complex monetization and financial data into accurate, explainable, and timely data products while building systems that scale with the growth and complexity of the business. About the Role We are looking for a Senior Software Engineer to design and build the next generation of our monetization data platform. You will own high-impact platform systems end to end, from architecture and implementation through testing, deployment, observability, and ongoing operation. This is a hands-on role for an engineer who enjoys solving ambiguous customer and business problems, designing durable systems, and partnering closely with Product, Data, Finance, Accounting, and GTM. You will help define technical direction, raise the engineering bar, and turn monetization opportunities into reliable, scalable product experiences and platform capabilities. In this role, you will: Design, improve, and operate reliable, scalable backend services that power pricing, billing, ads, payments, entitlements, and other monetization platform capabilities. Own the architecture and implementation of critical workflows relevant to monetization data, data contracts, and integrations across product and business systems. Establish strong guarantees for correctness, availability, security, performance, reconciliation, and auditability across business-critical systems. Build reusable platform capabilities and developer tools that enable product teams to launch, measure, and iterate on monetization products

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem that accelerates customer success, enables enterprise AI adoption, and drives durable growth in support of OpenAI’s mission. Cloud partners are central to how customers discover, purchase, deploy, and scale OpenAI solutions. We work across cloud providers and their field, product, marketplace, technical, and partner organizations to reduce friction for customers and create repeatable paths from initial interest to production impact. The team collaborates closely with Sales, Technical Success, Product, Engineering, Finance, Legal, Security, Marketing, Operations, and Customer Success to turn strategic cloud relationships into measurable customer and commercial outcomes. About the Role We are hiring a Partner Director, GTM Cloud Partnerships to shape and execute OpenAI’s go-to-market strategy with strategic cloud partners. You will own senior relationships across a portfolio of cloud providers and develop joint business plans that expand customer access to OpenAI’s products, generate partner-sourced opportunities, and accelerate enterprise adoption. You will translate company-level partnerships into practical field motions spanning account planning, co-selling, cloud marketplaces, customer procurement, technical enablement, solution development, and executive engagement. This is a highly strategic and hands-on role. Success requires executive presence, strong commercial judgment, cloud ecosystem expertise, and the operating discipline to coordinate complex initiatives across multiple partners, regions, and internal teams. The ideal candidate can move fluidly between long-term strategy and the detailed execution required to deliver measurable results. This role is based in San Francisco. We use a hybrid work model of three days in the office per week. In this role, you will: Own the strategic and commercial relationships with a top global cloud partner, establishing strong alignm

About the Team API Agents builds the shared agent harness, tools, and infrastructure that turn OpenAI’s frontier models into systems that can reliably complete real work. We carry the capabilities behind Codex into a much broader set of products and workflows across software engineering, research, finance, healthcare, enterprise operations, and more. Our work spans search and connected context, computer use, memory, delegation and multi-agent coordination, and safe execution. Sitting at the intersection of Research, Codex, infrastructure, and applied product teams, we build reusable agent capabilities that compound across the ecosystem. About the Role We are looking for an experienced backend software engineer to build the core systems behind the next generation of agents. You will design reliable services and abstractions that help agents find the right context, use tools and computers, retain knowledge, coordinate over long-running workflows, and take action safely. The role combines deep backend and infrastructure work with strong product judgment, with opportunities to work across agent runtimes, orchestration, search, execution environments, identity and permissions, observability, and evaluations. This is software and systems engineering rather than model training: success comes from strong backend fundamentals, high agency, and the ability to turn fast-moving research capabilities into dependable production primitives. In this role, you will: Design, build, and operate the shared agent harness and backend infrastructure that power long-running, high-value workflows across OpenAI and third-party products. Build reusable capabilities across search and connected context, computer use, memory, tool execution, delegation, subagents, and multi-agent orchestration. Establish the foundations agents need to operate safely in production, including secure execution environments, identity and permissions, observability, evaluations, reliability, and cost and latency effi

About the Role OpenAI's ads platform is experiencing rapid global scale. As the Lead Data Scientist for SMB Ads Growth, you will architect the analytics function end-to-end—driving strategy across targeting, funnel optimization, and performance forecasting. You will work directly with the SMB Ads Marketing team and your insights will be the primary catalyst for high-stakes decisions across marketing, product, and sales engineering. What You'll Do Full-Funnel Analytics Establish the foundational growth metrics and North Star KPIs for the SMB Ads ecosystem, optimizing the journey from lead acquisition to long-term retention. Diagnose funnel friction points through advanced behavioral analysis and quantify the incremental revenue impact of proposed optimizations. Partner cross-functionally to transform complex data findings into actionable, high-priority roadmaps for product and marketing stakeholders. Targeting, Segmentation & Propensity Modeling Engineer sophisticated propensity models and look-alike frameworks to identify and capture high-LTV SMB advertisers. Own the lifecycle of target list construction, including advanced data enrichment, multi-dimensional prioritization, and granular performance tracking. Develop robust segmentation architectures that power hyper-personalized outreach across paid, partnership, and outsourced (BPO) channels. Synthesize market signals to refine our value proposition, ensuring OpenAI remains a key platform for SMB business growth. Campaign Analytics & Measurement Design and implement rigorous multi-touch attribution and incrementality frameworks to evaluate channel efficacy. Lead the experimental roadmap: formulate hypotheses, execute A/B and multivariate tests, and communicate results to executive leadership. Automate business-critical reporting and dashboards to provide real-time visibility during weekly operating reviews. Forecasting & Planning Build high-fidelity revenue and advertiser growth models to project perfor

About the Team The Legal team is building the next generation of AI-powered products and experiences for the legal industry. We are exploring how advanced AI systems can transform legal workflows, improve access to information, and enable legal professionals and organizations to work more effectively. As a founding member of the Legal engineering team, you will help define the technical foundation for this new product area from the earliest stages. You’ll operate at the intersection of AI, product, and real-world legal workflows—identifying opportunities, building prototypes, and turning emerging ideas into scalable products that can create meaningful impact. We operate with a startup-like mindset inside OpenAI: small teams, rapid iteration cycles, and a willingness to explore bold ideas, learn quickly, and adapt based on user feedback. Our goal is to build products that meaningfully improve how legal professionals work while leveraging OpenAI’s cutting-edge models and infrastructure. About the Role As a Founding Full-Stack Software Engineer on the Legal team, you will help imagine, build, and scale new AI-powered products for the legal industry. You’ll work across the stack to design intuitive user experiences, build robust backend systems, and create the foundations for products used by legal professionals and organizations around the world. You’ll have significant ownership from the earliest stages—working closely with product, design, research, and go-to-market partners to understand customer needs, shape product direction, and deliver high-impact solutions. This includes rapidly prototyping new concepts, building production-quality applications on top of OpenAI’s platforms, and developing new technical approaches when existing systems are not sufficient. We’re looking for engineers who thrive in ambiguity, have strong product instincts, and enjoy building from 0→1. You should be comfortable moving quickly, making thoughtful technical decisions, and taking owner

About the Team This team builds and operates the systems that enable OpenAI researchers to run reliable, scalable, and efficient research workflows. The team sits close to research and works across infrastructure, systems, and automation to make sure researchers have the tools and environments they need to move quickly. The work spans software engineering, infrastructure, systems administration, cluster operations, and reliability engineering. As OpenAI’s infrastructure evolves from bespoke bare-metal systems toward more standard, scalable platforms, the team needs engineers who can understand how systems work end-to-end and build the right abstractions without reinventing the wheel. About the Role As a Software Engineer on this team, you will build and operate the infrastructure that supports frontier research and critical research-facing systems. You will work on systems that sit close to the metal, but the role is not limited to classic operations or sysadmin work. We are looking for someone who can reason about networking, bootstrapping, Kubernetes, scalability, automation, and reliability - while also writing software to make these systems better over time. This role is a strong fit for an independent, high-ownership engineer who enjoys reliability-heavy infrastructure work but still wants to build. You do not need to come in as a kernel expert or highly algorithmic optimization engineer, but you should be deeply curious about infrastructure, comfortable debugging complex systems, and excited to support researchers doing novel work. We expect you to: Build and operate reliable infrastructure for research workloads and research-facing services. Support and improve systems across data infrastructure, processing, crawl and ingest, caching, search, observability, and clusterwide services. Improve cluster bootstrapping, provisioning, automation, and deployment workflows. Debug issues across networking, compute, storage, orchestration, and service reliability layers.

About the Team OpenAI's Professional Services team helps organizations move from AI ambition to durable production outcomes. We partner with customers on complex deployments and build the strategy, commercial models, operating mechanisms, and delivery capacity needed to realize value from OpenAI's models and products. The team works across Go-to-Market, Forward Deployed Engineering, Technical Success, Finance, Product, Legal, Data, Systems, and delivery partners. We are building a services motion that is customer-centered, commercially rigorous, operationally scalable, and deliberately connected to product adoption. About the Role We are seeking a senior GTM Strategy & Operations professional to build and scale the operating system for OpenAI's Professional Services business. This is a foundational, hands-on individual contributor role at the intersection of business strategy, finance, go-to-market, and delivery. You will turn ambiguous questions—what we offer, how we price and package it, how we plan capacity, and how we measure performance—into clear decisions and repeatable mechanisms. You will own business planning, pricing and packaging, forecasting and modeling, management reporting, and cross-functional strategic initiatives. You will build integrated views of demand, staffing, revenue, margin, and delivery performance; replace one-off analyses with durable processes; and create operating cadences that help leaders act early. You will be a trusted partner to Professional Services, GTM, FDE, Technical Success, Finance, Product, Legal, Revenue Operations, and Data leaders. The right person combines direct Professional Services judgment with rigorous analytics, executive communication, and the willingness to build the model, process, or dashboard themselves. You’ll be responsible for: Define and drive the business and GTM strategy for Professional Services, including target customer needs, offer portfolio, positioning, pricing and packaging, partner motions,

About the Team The Systems Integration team is responsible for building the infrastructure, tooling, and validation systems that ensure our device software our device software is reliable, testable, and ready to ship. We design and maintain build systems, CI pipelines, automated test frameworks, and hardware-in-the-loop labs to enable rapid, safe product launches. Our work spans build systems, developer tools, systems integration, and cross-team collaboration to ensure developers can build reliably and ship with confidence. About the Role We are looking for an engineer to help evolve OpenAI’s Consumer Products build and continuous integration systems for a fast-growing engineering organization. This role sits at the intersection of developer productivity, build systems, distributed infrastructure, software quality, and on-device software. You will work on the systems that determine how quickly and confident engineers can move: Bazel-bazed builds, Buildkite pipelines, test coverage, remote caching and execution, CI observability, and tooling that helps engineers understand and fix failures quickly. Our mission is to enable OpenAI to ship software running on consumer devices rapidly with a high bar for correctness, reliability, and safety. The best version of this work is invisible when it succeeds: builds are fast, tests are trusted, CI failures are understandable, and engineers can focus on shipping products instead of fighting infrastructure. This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In This Role, You Will Own and evolve Bazel and yocto-based build and test workflows in a polyrepo environment Design and maintain Starlark rules, macros, toolchains, and integrations that make builds hermetic, reproducible, and easy for teams to adopt Improve CI performance and reliability across Buildkite pipelines, including queue time, build time, cache hit rates, retry b

About the Team OpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, facilities, operations, and engineering disciplines to make enormous amounts of compute available, reliable, and efficient. As the demand for frontier AI grows, so does the complexity of the systems required to support it. Scaling this infrastructure means solving problems that cut across distributed systems, ML infrastructure, GPU fleets, power, cooling, networking, manufacturing, supply chain, and data center delivery. Our work is focused on expanding the compute foundation that enables OpenAI to train more capable models, including systems like GPT-5.6, and make frontier AI available to more people, products, and workflows. We’re looking for exceptional people across many disciplines to help build the next generation of AI infrastructure at a scale few organizations have attempted. About the Role We are hiring across a broad range of roles to help design, build, scale, and operate OpenAI’s compute infrastructure. Depending on your background, you may work on large-scale distributed systems, ML infrastructure, hardware systems, manufacturing, supply chain, data center development, or the physical engineering systems required to bring massive compute capacity online. You’ll work with teams across research, engineering, hardware, operations, and infrastructure to solve high-impact problems at extraordinary scale. This may include improving system reliability, accelerating deployment timelines, increasing operational efficiency, designing new infrastructure, or helping bring new compute platforms and facilities from concept to production. This is an opportunity to work on one of the most important infrastructure challenges in AI: building the compute foundation required to train and serve increasingly capable frontier models. Key Responsibilities Help bui

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a B2B Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy across self-serve and sales-assisted journeys, develop programs for distinct business segments, and own measurable impact from demand creation through customer growth. You will partner closely with Sales, GTM, product marketing, lifecycle, product, engineering, data science, finance, design, and marketing operations to connect paid campaigns to the right buying journeys. This team thrives on rapid iteration, rigorous measurement, and close feedback loops that improve lead and account quality, conversion, pipeline, and long-term customer value. In this role, you will: Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for B2B audiences, including planning, forecasting, budget pacing, audience design, and performance management. Build and optimize programs across self-serve, product-led, and sales-assisted motions, adapting channel strategy to segment, use case, buyer, and funnel stage. Partner with Sales and GTM teams to align campaigns with revenue priorities, product launches, solution plays, account segments, and regional opportunities. Optimize full-funnel performance from demand capture and qualified leads through activation, pipeline, conversion, expansion, and long-term customer value. Develop B2B audience, offer, and messaging strategies for decision-mak

About the Team OpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, facilities, operations, and engineering disciplines to make enormous amounts of compute available, reliable, and efficient. As the demand for frontier AI grows, so does the complexity of the systems required to support it. Scaling this infrastructure means solving problems that cut across distributed systems, ML infrastructure, GPU fleets, power, cooling, networking, manufacturing, supply chain, and data center delivery. Our work is focused on expanding the compute foundation that enables OpenAI to train more capable models, including systems like GPT-5.6, and make frontier AI available to more people, products, and workflows. We’re looking for exceptional people across many disciplines to help build the next generation of AI infrastructure at a scale few organizations have attempted. About the Role We are hiring across a broad range of roles to help design, build, scale, and operate OpenAI’s compute infrastructure. Depending on your background, you may work on large-scale distributed systems, ML infrastructure, hardware systems, manufacturing, supply chain, data center development, or the physical engineering systems required to bring massive compute capacity online. You’ll work with teams across research, engineering, hardware, operations, and infrastructure to solve high-impact problems at extraordinary scale. This may include improving system reliability, accelerating deployment timelines, increasing operational efficiency, designing new infrastructure, or helping bring new compute platforms and facilities from concept to production. This is an opportunity to work on one of the most important infrastructure challenges in AI: building the compute foundation required to train and serve increasingly capable frontier models. Key Responsibilities Help bui

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a B2B Enterprise Paid Marketing leader to build and scale global demand generation across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy for complex enterprise buying journeys, connect paid media to account-based marketing (ABM) programs, and own performance from target-account engagement through pipeline and revenue. You will partner closely with Sales, GTM, field marketing, product marketing, marketing operations, data science, finance, design, and product to translate enterprise priorities into coordinated campaigns. This team combines rigorous measurement with close sales alignment, rapid experimentation, and a deep understanding of buying committees, long sales cycles, and regional enterprise needs. In this role, you will: Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for enterprise audiences, including planning, forecasting, budget pacing, audience design, and performance management. Build and scale ABM programs across priority accounts and segments, coordinating paid media with sales outreach, field marketing, executive engagement, events, and lifecycle programs. Partner with Sales and GTM leadership to align investment with account priorities, territories, pipeline goals, and product or solution plays. Optimize performance across the enterprise funnel, from account engagement and qualified demand through opportunities, pipeline, and revenue, with clear attribution