Guest Service Associate in United States

Topgolf | Service Support Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who moves fast, loves taking care of people, and thrives in a team environment where every shift is different? Do you bring energy and urgency to everything you do, keep your area spotless without being asked, and genuinely enjoy making guests feel welcome? Can you prep beverages, bus bays, and support the floor all in the same shift without missing a beat? We’re looking for a Service Support team member who brings hustle, hospitality, and a great attitude to every shift. You’ll be the support system that keeps the guest experience running smoothly — delivering food and drinks, keeping bays clean, preparing beverages, and helping wherever the team needs you most. If you love a fast pace and you care about making guests’ visits great, this is your role. THE ROLE The Service Support role is one of the most versatile on the floor. You’ll prepare non-alcoholic beverages, deliver food and drinks to guests, bus bays, and keep the venue looking polished — all while engaging

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English and Spanish, spoken and written. This is a full time position based in Nevada, USA - remote. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will primarily be responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below

BAR BACK Keep the bar and storage areas clean and stocked by demonstrating outstanding energy, urgency and attention to detail BARTENDER Have knowledge of spirits/beer/wine, the ability to maintain an appealing and Guest-ready bar area and have outstanding service ability 1+ years of bartending experience strongly preferred BAY HOST / SERVER We call our servers Bay Hosts because they host our Guests in the hitting bays Have knowledge of the menu and the ability to serve with outstanding attention to detail 1+ years of serving experience strongly preferred, not required GOLF SERVICES Assist them in enjoying the fun and excitement of the game of Topgolf Use the game and bay assignment systems so Guests are quickly able to begin their games SUPPORT (FOOD RUNNER, DRINK RUNNER, BUSSER) Keep bays and service areas cleared off and clean by demonstrating outstanding attention to detail Deliver cold, freshly poured drinks to Guests by demonstrating outstanding energy and urgency Deliver hot, freshly prepared food to Guests by demonstrating outstanding energy and urgency ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discr

The Senior Software Engineer is a senior individual contributor who drives the technical direction of backend services in Go and front-end applications in Vue.js that power the Topgolf guest experience across our venues and digital products. This role owns architecture and design decisions across the stack and influences engineering standards through technical guidance and mentorship, not formal people management. Job Responsibilities Own and implement architecture and technical design decisions for backend services and APIs in Go across one or more product areas Design and build complex, scalable front-end applications and components using Vue.js Define and evolve API contracts and integration patterns (REST and/or event-driven) across services Set and drive automated testing strategy and code quality standards across the stack Provide technical guidance and mentorship to engineers through code reviews, design discussions, and pairing Diagnose and resolve complex, cross-service production issues, improving logging, monitoring, and alerting practices Champion spec-driven development, authoring and reviewing technical specs and design docs for cross-team initiatives Evaluate and drive adoption of AI-assisted development tools (e.g., Claude Code, Cursor) to improve engineering velocity and code quality Critical Skills & Experience Requirements Professional software engineering experience Building backend services in Go Building front-end applications with Vue.js Working with AI-assisted development tools (e.g., Claude Code, Cursor) in a professional setting Providing technical mentorship or driving cross-team technical initiatives BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Fraud & Safety Investigations (FSI) is at the heart of keeping Airbnb safe for the millions of hosts and guests who trust our platform every day. As part of Global Operations, FSI investigates and enforces on fraud and safety cases across the full user lifecycle — from account creation to post-stay — leveraging a team of internal and partner agents operating 24/7 across the globe. We're entering a new chapter: building AI-native, self-service operational infrastructure that lets our teams move faster, make better decisions, and focus their energy where it matters most. The Difference You Will Make: We're building a new team — Scaled Services —focused on the foundational capabilities that the entire FSI organization depends on: how we launch, how we measure quality, how we build tools, and how we use data. As the Senior Manager leading Scaled Services, you'll be on the FSI leadership team and report directly to the Director of Fraud and Safety Investigations. You will lead three teams spanning scaled implementation, data & internal tooling, and quality assurance and standards. This is a high-impact and leadership role: the process, tools, and systems your team builds and governs enables our global operational team to make the right decisions for our Airbnb community. You'll own three outcomes for the org: Scaled infrastructure: Build the tools, automated data models, and automated workflows the entire org needs to function. Self-service velocity: Create shared AI-ready data, metric definitions, and self-service infra so every domain and agent can move faster without dep

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The CS AI product team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning, alignment and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. What you will do: As a principal machine learning engineer, you will be responsible for fine-tuning state-of-the-art LLMs for diverse use cases while optimizing models for high-performance deployment on Airbnb’s ML Infrastructure. You will partner with product managers, software engineers, data scientists and operation teams to brainstorm, design and develop AI products such as AI Assistant, Autonomous agent, recommendation, travel planning, and many more products that make meaningful

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: AI and ML are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing, we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Core ML team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting Generative AI technologies to enable an intelligent, scalable, and exceptional service experience. The team develops and enhances AI models, ML services, and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning, and guardrails for a wide range of applications at Airbnb. The richness of Airbnb's data, the complexity of its marketplace, and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to long-term innovation to solve complex problems, and to do that we need experienced ML ​​The Difference You Will Make: In this Senior Staff role, you will set technical direction and lead execution for ML evaluation and the end-to-end data flywheel powering CSxAI products (e.g., assistive agents, issue resolution, and tooling). Your work will define how we measure quality, how we turn feedback into learning signals, and how we continuously improve models and products safely and efficiently. You will partner closely with product, engineering, design, operations to build evaluation systems that are trusted, scalable, and actionable - connecting offline metrics to online outcomes. A Typical Day: Define evaluation strategy and suc

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen's performance. Consistency is not lucky . It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter . THE ROLE The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team.

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen's performance. Consistency is not lucky . It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter . THE ROLE The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team. <

ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who loves making people feel welcome the moment they walk in? Do you thrive on high-energy service, know how to read a guest, and genuinely enjoy turning a good time into a great one? Can you take a food and beverage order, upsell with ease, and keep a bay running smoothly all at once? We’re looking for a Bay Host who brings real hospitality to every interaction. You’ll be the face of the guest experience in the bays — serving food and drinks, explaining the game, and making sure every guest leaves with a smile. If you love people, love a fast pace, and love being the reason someone’s visit was unforgettable, this is your role. THE ROLE The Bay Host is Topgolf’s version of a server — but with a lot more energy and a lot more fun. You’ll host guests in the hitting bays, delivering best-in-class food and beverage service while keeping the experience exciting from the first greeting to the final goodbye. This role requires menu knowledge, responsible alcohol service, and the kind of genuine hospitality that makes guests come back. This role requires a flexible schedule

ABOUT TOPGOLF Topgolf is where golf meets a great time . We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who moves fast, loves taking care of people, and thrives in a team environment where every shift is different? Do you bring energy and urgency to everything you do, keep your area spotless without being asked, and genuinely enjoy making guests feel welcome? Can you prep beverages, bus bays, and support the floor all in the same shift without missing a beat? We’re looking for a Service Support team member who brings hustle, hospitality, and a great attitude to every shift. You’ll be the support system that keeps the guest experience running smoothly — delivering food and drinks, keeping bays clean, preparing beverages, and helping wherever the team needs you most. If you love a fast pace and you care about making guests’ visits great, this is your role. THE ROLE The Service Support role is one of the most versatile on the floor. You’ll prepare non-alcoholic beverages, deliver food and drinks to guests, bus bays, and keep the venue looking polished — al

ABOUT TOPGOLF Topgolf is where golf meets a great time . We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who moves fast, loves taking care of people, and thrives in a team environment where every shift is different? Do you bring energy and urgency to everything you do, keep your area spotless without being asked, and genuinely enjoy making guests feel welcome? Can you prep beverages, bus bays, and support the floor all in the same shift without missing a beat? We’re looking for a Service Support team member who brings hustle, hospitality, and a great attitude to every shift. You’ll be the support system that keeps the guest experience running smoothly — delivering food and drinks, keeping bays clean, preparing beverages, and helping wherever the team needs you most. If you love a fast pace and you care about making guests’ visits great, this is your role. THE ROLE The Service Support role is one of the most versatile on the floor. You’ll prepare non-alcoholic beverages, deliver food and drinks to guests, bus bays, and keep the venue looking polished — al

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen's performance. Consistency is not lucky. It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter. THE ROLE The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team. The Culinary Manager may be responsible for day-to-day line operations or events execution. They supervise the kitchen team, manage inventory and product ordering, enforce safety and sanitation standards, and maintain the quality and consistency Topgolf guests expect. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. WHAT YOU WILL DO Lead Kitchen Operations • Supervise the kitchen team in delivering best-in-class culinary experience

ABOUT TOPGOLF Topgolf is where golf meets a great time. We’re a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you’re looking for a place to grow, have fun, and be part of something bigger than a job description, you’re in the right place. WHAT WE’RE SEEKING Are you someone who knows their way around a shaker and can craft a perfect cocktail while keeping the energy high and the guests smiling? Do you thrive behind the bar, love connecting with people, and know how to read a room? Can you keep the drinks flowing, the register balanced, and the bar stocked all while delivering an unforgettable guest experience? We’re looking for a Bartender who brings genuine hospitality and real craft to every pour. You’ll be the heartbeat of the bar mixing drinks, managing the flow, and making sure every guest leaves happy. If you love people, love a fast pace, and take pride in your bar work, this is your role. THE ROLE The Bartender is the anchor of Topgolf’s bar experience executing every order with speed and precision, keeping the bar clean and well-stocked, and delivering the kind of warm, attentive service that turns first-time guests into regulars. This role requires deep knowledge of spirits and mixology, responsible alcohol service, and the kind of genuine hospitality that makes guests come back. This role requires a flexible schedule including evening

Starting Hourly Rate / Salario por Hora Inicial: $19.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT BEAUTY STUDIO Beauty Studio is a key growth engine for Target; blending strong beauty authority with a differentiated, serviceled experience that inspires discovery, confidence, and loyalty for every guest. Beauty at Target is evolving beyond a transactional shopping trip into a service-led destination where guests can explore trends, receive expert guidance, discover personalized solutions, and build routines that fit their needs, lifestyle, and budget. You support all aspects of this evolution with one purpose: helping all families discover the joy of everyday life.As a Beauty Studio Advisor, you bring the Beauty Studio experience to life through personalized recommendations, product demonstrations, beauty expertise, and authentic guest connections. You inspire discovery and confidence by making beauty approachable, inclusive, and easy to shop by helping guests explore trends, find solutions tailored to their needs, and build routines that fit their lifestyle and budget. Through meaningful, service-led interactions, you create memorable experiences that drive guest loyalty, basket-building, and sales growth.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Beauty Studio Advisor can provide you with the skills and experiences of: • Driving guest loyalty through exceptional service and inspiring experiences that build trust and repeat visits • Providing personalized beauty products and regimen recommendations through guest engagement, product knowledge, sampling events and service-led selling<br