From $180K/yr
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About the Role We're looking for a Head of RevOps (Director/Sr. Director level) who sits at the intersection of go-to-market strategy, outbound channels and data/tools. This is not a traditional sales ops or marketing ops role — you'll be the strategic backbone supporting our GTM engine, collaboratively building the processes, systems, signals, and segmentation that help us find the right customers faster and convert them more efficiently. What You'll Do ICP Data and Win/Loss Lead the definition and updating our Ideal Customer Profile (ICP) end-to-end — collaborate and bring leadership to the table as well as Sales, Marketing, and Account Management to constantly refine and look for new buying signals and focus our outbound Build the initial ICP framework using firmographic, technographic, behavioral, and intent data, synthesized with insights from Sales, Professional Services, and Product Create win/loss framework and reporting to feed into sales and GTM strategy Run a recurring ICP review cadence (quarterly at minimum) to incorporate win/loss patterns, market shifts, and product evolution Translate the ICP into actionable criteria that can be operationalized across the CRM, outbound sequences, paid campaigns, and content strategy Create tiered ICP scoring models that allow teams to prioritize accounts and contacts dynamically Maintain ICP documentation and communicate updates clearly across GTM teams so everyone is aligned and working from the same playbook GTM Strategy & RevOps Support a growing GTM org and own a stack that includes Salesforce and Hubspot. Design and build end-to-end GTM workflows that reduce friction across the funnel — from first touch to closed-won Automate outbound sequences, lead routing, enrichment pipelines, and handoff processes using tools like Clay, Apollo, HubSpot, Salesforce, Zapier, and n8n Instrument and optimize the revenue tech stack to ensure clean data flow and maximum signal capture Design internal tooling and