Become a part of our caring community As a Care Management Support Assistant, you will help members take the next step toward better health and well-being. You will do this by connecting with them over the phone, completing important non-clinical assessments, identifying barriers to care, and helping them access resources and benefits. We are looking for people who show compassion and document customer issues in detail, can work in a call center environment, and motivate themselves through work that directly supports members and care teams. This is a remote position, and the assigned shift will be 11:30 AM–8:00 PM Eastern Standard Time. Job Description What You Will Do Engage members by phone to encourage participation in care management programs. Complete required assessments and questionnaires to help identify health risks, care needs, and opportunities for clinical team follow-up. Assist members who need support scheduling doctor’s appointments or connecting with appropriate care resources. Identify and help address barriers to preventive screenings, benefits, and health-related services so members can close gaps in care. Support members in understanding, retaining, and accessing benefits that contribute to their overall health and well-being. Manage both inbound and outbound calls in an auto-dialer environment while documenting member information. What Success Looks Like You create a positive member experience by treating each interaction with respect, patience, and professionalism You demonstrate compassion, integrity, and sound judgment when supporting members with sensitive health-related needs You listen to
Jobs in United States
Help Desk Support Specialist in United States
7,379 active opportunities · Updated October 2026
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Explore current help desk support specialist jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
From $60K/yr
Work Flexibility: Field-based Are you ready to embark on an inspiring career adventure into the innovative world of medical device sales? Welcome to Stryker’s Endoscopy Division, where we help make healthcare better by offering groundbreaking technology that drives improved patient outcomes. As an Endoscopy Sales Representative, you’ll have the opportunity to champion cutting-edge surgical solutions that are reshaping the medical field. Our Endoscopy Division is one of the largest divisions at Stryker and offers diverse and multi-specialty solutions, changing the way customers leverage visualization, allowing surgeons to see what the human eye cannot. In this role, you will present market leading solutions, forge deep and lasting connections with medical professionals, collaborate with an extraordinary team, and chase uncapped earning potential. At Stryker, it’s not just a job, it’s a mission to make healthcare better. Take the first step and apply now! The Company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. What you will do As a Stryker Endoscopy Sales Representative, you are a trusted partner in brilliant visualization and unrivaled connected OR solutions. Stryker provides you with market leading technology with a respective bag of products that allows you to dominate market share. Stryker’s visualization platform enables you to distinguish anatomy across all minimally invasive procedures, while providing a simple, yet
Work Flexibility: Field-based Overview As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical expertise across both robotic (Mako SmartRobotics™) and manual orthopedic procedures. You will support surgeons in the operating room by assisting with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe, accurate, and efficient outcomes. You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product demonstrations, and participating in labs and education programs, you will learn the systems, processes, and best practices that define world-class clinical support. This role requires adaptability, steady composure, and strong problem-solving in a fast-paced surgical environment. Because patients’ needs don’t follow business hours, you will also participate in on-call coverage, including evenings, weekends, and holidays, to ensure uninterrupted support for urgent cases and time-sensitive customer needs. What You Will Do Gain competency in solo case coverage for manual and robotic procedures through hands-on training. Assist surgeons with pre-operative CT-based planning, implant sizing, and positioning using advanced software. Support full case preparation, including instrumentation checks, equipment setup, and OR readiness. Troubleshoot technical issues confidently and efficiently in the operating room. Learn and supp
Work Flexibility: Hybrid As a Portfolio Manager on Stryker’s Knee team , you will help shape the future of the Partial Knee portfolio by identifying customer needs, supporting new product development, and building the business case for commercialization. You’ll leverage research, market intelligence, and cross-functional collaboration to bring forward-thinking strategies to life and support our mission of moving patient lives. What you will do: Develop portfolio and product strategies by translating customer, patient, and market insights into compelling value propositions and growth opportunities. Leverage qualitative and quantitative market research, Voice of Customer (VOC), competitive intelligence, and third-party data to identify customer needs, industry trends, and market opportunities. Partner cross-functionally throughout the New Product Development (NPD) process , helping advance new products from concept through commercialization. Build financial business cases and ROI models to evaluate new product opportunities and support investment decisions. Develop market assessments, volume forecasts, and commercialization strategies grounded in market dynamics, customer insights, risk, and uncertainty. Partner with Product Marketing to develop go-to-market and product launch strategies for new products. Identify opportunities for customer acquisition, retention, market expansion, and portfolio growth , evaluating the financial tradeoffs associated with each. Partner with Clinical Affairs and Product Marketing to develop clinical evidence, publication, and messaging strategies that support portfolio objectives. Lead Product Lifecycle Ma
Job Details: Job Description: About the Role Join Intel's Client Computing and Physical AI Group and help enable the next generation of mobile and desktop client platforms. We are seeking a Senior Customer Solutions Engineer to serve as a key technical leader responsible for customer platform enablement, architecture collaboration, and execution across Intel's client platform ecosystem. In this role, you will work closely with OEM customers, engineering teams, and program stakeholders to drive the successful delivery of innovative platform technologies. You will play a critical role in platform planning, issue resolution, customer engagement, and cross-functional execution from product definition through product launch and production. What You’ll Do Key responsibilities will include but not limited to: Serve as the primary technical interface between customers and Intel engineering teams, driving platform enablement and customer success. Lead cross-functional execution across platform technologies including hardware, firmware, graphics, connectivity, and I/O technologies. Drive resolution of critical platform issues, customer escalations, and technical challenges throughout the product lifecycle. Represent customer readiness, platform health, and execution status in program reviews and leadership forums. Develop technical assessments, customer enablement plans, and supporting documentation to accelerate design wins and product launches. Drive technical program execution across customer and engineering teams by aligning milestones, dependencies, risks, priorities, and deliverables. Behavioral traits that we are looking for: Strong customer focus and the ability to build trusted partners
Job Details: Job Description: Intel is shaping the future of technology to help create a better future for the entire world. Our work in pushing forward fields like AI, analytics, and cloud-to-edge technology is at the heart of countless innovations. With a career at Intel, you'll have the opportunity to use technology to power major breakthroughs and create enhancements that improve our everyday quality of life. Join us and help make the future more wonderful for everyone. Want to learn more? Visit our YouTube Channel or the link below. Life at Intel The Role and Impact As a Supply Chain Technical Analyst, you will play a vital role in optimizing and managing Intel's supply chain operations. You will develop and execute supply chain planning schedules, materials forecasts, build plans, and capacity requirements, ensuring seamless operations to meet customer needs. By analyzing data, identifying patterns, and modeling optimization strategies, you will directly contribute to creating more efficient supply chain solutions that drive cost-effectiveness and operational excellence. Business Group You will join Intel Foundry's Central Planning team, which plays a pivotal role in ensuring effective supply chain management for Intel's innovative manufacturing operations. This team works collaboratively between customers and Intel manufacturing to optimize supply while maximizing capacity utilization across all manufacturing stages. The group supports Intel's mission by driving operational efficiency and delivering exceptional value to customers. Key Responsibilities: Analyze supply chain data to identify trends, patterns,
Job Details: Job Description: Intel is shaping the future of technology to help create a better future for the entire world. Our work in pushing forward fields like AI, analytics, and cloud-to-edge technology is at the heart of countless innovations. With a career at Intel, you'll have the opportunity to use technology to power major breakthroughs and create enhancements that improve our everyday quality of life. Join us and help make the future more wonderful for everyone. Intel's Foundry Automation (IFA) team is hiring a Software Application Development Engineer. As part of our team, you will partner with end users in Fab Manufacturing and Engineering to deliver innovative solutions specially crafted for the ever-changing needs of our highly automated factories. To integrate these solutions, you will work closely with our Software Development teams and execute testing, implementation, troubleshooting and documentation of business processes. You will work at the intersection of software engineering and advanced manufacturing, collaborating with cross-functional teams to analyze business processes, gather requirements, implement software releases, and drive continuous improvement. This is a unique opportunity to make a direct and meaningful impact on Intel's 24/7 manufacturing capabilities while growing your technical expertise in a dynamic, fast-paced environment. Key Responsibilities: Collaborate with internal customers and partners to identify emerging data and business needs, and translate those needs into effective software solutions Analyze existing manufacturing processes and procedures to identify opportunities for optimization and improvement Gather and document business and technical requirements from stakeholders across Fab Manufacturing and Engineering Execute the im
Job Details: Job Description: Intel is shaping the future of technology to help create a better future for the entire world. Our work in pushing forward fields like AI, analytics, and cloud-to-edge technology is at the heart of countless innovations. With a career at Intel, you'll have the opportunity to use technology to power major breakthroughs and create enhancements that improve our everyday quality of life. Join us and help make the future more wonderful for everyone. Want to learn more? Visit our YouTube Channel or the link below. Life at Intel The Role and Impact As a Supply Chain Engineer, you will play a vital role in shaping Intel's supply chain ecosystem by driving process improvements, supplier readiness, and materials innovation that directly impact product manufacturing efficiency, quality, and scalability. Day-to-day, you will collaborate with suppliers and internal teams to optimize manufacturing processes, mitigate risks, and ensure alignment with Intel's cost, quality, and technology expectations. Your contributions will enable Intel to maintain its leadership in semiconductor technology while advancing sustainability and supply chain resilience. Business Group This position is part of the Global Materials Organization (GMO) within Foundry Construction and Sourcing (FCS). The GMO team is instrumental in partnering with suppliers and internal teams to develop and implement reliable and innovative supply chain strategies. By driving supplier collaboration and process optimization, the team supports Intel's broader goals of delivering cutting-edge semiconductor technologies with industry-leading quality, cost, and sustainability practices. Key Respons
About the Team Life sciences is one of the clearest areas where advances in intelligence can meaningfully benefit the world at large. The OpenAI Life Sciences team works at the intersection of advancing frontier life sciences model capabilities and building products to help scientists accelerate their research and leverage the full potential of AI for scientific work. Rosalind Workbench brings together the scientific tools, data sources, interactive biology file viewers and core life sciences workflows into a central environment to help scientists investigate questions, design experiments, analyze results, and advance discovery. Rosalind Workbench can be used with any OpenAI model, including GPT-Rosalind--our dedicated life sciences model, which combines frontier reasoning with specialized tool orchestration across medicinal chemistry, genomics, wet-lab assistance, and other scientific applications. Our long term vision is for teams of agents to work together across these domains, giving researchers access to broader expertise and the ability to pursue more ambitious scientific questions. About the Role We’re looking for a Product Manager to shape Rosalind Workbench for life sciences. You will own product strategy and execution, working directly with researchers in academic labs, biotech, and pharma to understand where AI can meaningfully improve their work. You’ll partner with engineering, research, design, and customer-facing teams to turn emerging capabilities into intuitive products that scientists return to. This role calls for strong product judgment, depth in life sciences, and the ability to move from an ambiguous research problem to a focused, shippable experience. In this role, you will have the opportunity to define the future of AI guided scientific discovery and build the capabilities and tools that help advance the scientific frontier for researchers and help increase the accessibility of model intelligence for scientific use. This is a chance to shape
About the role We are hiring a Manager, Revenue Accounting focused on enterprise revenue to provide hands-on accounting support within Controllership. You will help the team meet the demands of a growing enterprise business through journal entries, reconciliations, close support, and audit support. In this role, you will Prepare and book journal entries and perform reconciliations for enterprise revenue accounting activity. Support the monthly accounting close. Respond to audit requests and prepare supporting documentation. Work with large datasets to support enterprise revenue accounting execution and investigate accounting activity. You may thrive in this role if you Bring hands-on accounting execution skills across journal entries, reconciliations, close activities, and audit support. Are comfortable working with large volumes of data. Have SQL experience or otherwise demonstrate strong data-analysis capability. Lack of SQL experience is not an automatic disqualifier. Enjoy contributing to a team supporting a rapidly growing business. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be admini
From $110K/yr
You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi's is looking for Full-Time Analysts to join the Investment Banking team in NAM. The Investment Banking group provides sector expertise and strategic advisory solutions, including mergers & acquisitions, capital raising and other strategic financings to corporate, financial service and public sector clients. We provide you with the knowledge and skills you need to succeed. We're committed to teaching you the ropes. The IB Analyst Program trains and grows key players in today's changing economic environment, and will equip you with the knowledge and training you need to help companies and governments raise capital in new and innovative ways. The 2-year Analyst Program starts in July and will kick off with six weeks of training. After the training, Analysts will be placed with one IB team to work with for the duration of the program. Analysts invited to stay on a third year can stay in their existing group or apply for a one-year rotation in another group at a domestic or international office, and are also eligible for promotion to Associate. Your time here will look something like this... * Collect and analyze company information to assist transactions; including conducting industry research, revising, and organizing financial data * Analyze financial data and develop financial models including company valuations, discounted cash flow analysis, financing, and comparative analyses
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: Assist in basic account opening for existing customer Provide service delivery to internal/external customers to resolve account service issues Execute financial transactions in accordance with bank policies and procedures Refer opportunities to segment partners where appropriate Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 1-3 years of relevant experience Previous Retail Banking or similar experience required Consistently demonstrates clear and concise written and verbal communication skills Education: High School diploma or equivalent This job description provides a high-level review of the ty
Job Requisition ID # 26WD100755 Position Overview The Industry Strategy Manager of Digital Project Delivery will help define the strategy and go-to-market growth strategies for project delivery in the Autodesk Forma industry cloud, spanning design collaboration, design management, data management, and coordination. You will contribute to a team that defines and executes on the industry strategy, including market opportunity analysis, customer value propositions, competitive analysis, partnerships, target audiences, and business models. You will work with cross-functional teams across Product, Platform, Sales, Marketing, and Customer Success, among others. You must possess deep knowledge in BIM and have delivered digital projects across multiple disciplines. This includes design collaboration and coordination across firms, the handoffs across the project lifecycle, and the ISO 19650 information management practices and Common Data Environments that hold them together. You will need to be an effective communicator and coalition builder who thinks strategically, writes concisely, and presents as easily to a working group as to a conference stage. You must be able to work across a matrixed organization, use data to drive business decisions, and bring recommendations forward rather than wait for direction. Autodesk is in a period of exciting and dynamic change as we continue to expand market share through various business growth initiatives and our transition to cloud. The successful candidate will have input into the shape, direction, and growth of the organization as we transition through this change and plan for the future. <
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team AI has made it possible to build almost anything. The constraint on great software is no longer engineering capacity, it's judgment about what's actually worth building. Product Managers at Mixpanel build products for customers that help them answer that question, by digging deep into customer problems to answer it themselves. Mixpanel’s Product Managers operate with high ownership and trust. As a team, we focus on helping every builder - not just the ones with a statistics background - get real answers out of messy product data, and make the judgment calls that separate delightful products from bloated ones. We're also our own best customer. The team uses Mixpanel every day to build Mixpanel: testing our own product intuitions against our own data, catching what works and what doesn't before our users ever see it. About the Role Product Managers build valuable products for customers by focusing our engineering and design teams on the problems that matter most. Check out a video demo of our product in action or signup and explore one of our demo datasets. Responsibilities Use insight from customer conversations and Mixpanel's own product data to shape strategy and direction for your product area Align engineering and design teams on the right problems with clear, written communication Work closely with engineering and design to experiment with and ship new capabilities Tell a clear story about what you've shipped - to internal and external audiences - that leads with the customer problem, articulates why it matters, and uses customer stories to make the value tangible Prioritize rut
From $70K/yr
Work Flexibility: Field-based Associate Sales Representative Begin your career in medical device sales with a hands-on role supporting healthcare professionals and innovative technologies that help improve patient care. As an Associate Sales Representative, you will partner with an experienced Sales Representative(s) to support customer accounts, assist with clinical procedures, and contribute to territory growth. This field-based position provides exposure to sales, clinical environments, and account management while building a foundation for long-term career development. About the Business: Interventional Spine (IVS) Our Interventional Spine portfolio includes minimally invasive technologies designed to help physicians treat spinal conditions and improve procedural efficiency and patient outcomes. IVS Product Portfolio: Stryker | Interventional Spine What You Will Do Support territory growth by assisting with sales activities, account management, and customer engagement across assigned territory. Prepare for and support product evaluations, clinical procedures, and customer interactions across operating room, office-based, and procedural care settings.<span
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