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High Fidelity Wraparound Field Case Manager in Austin

97 active opportunities · Updated October 2026

Explore current high fidelity wraparound field case manager jobs in Austin. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Austin, Texas, United States· Full-time
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Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. This role sits at the center of cutting-edge AI hardware development, keeping the servers, PCIe systems, and engineering infrastructure running that power next-generation compute. You’ll be hands-on with rapidly evolving prototype and production systems, installing, maintaining, and troubleshooting hardware in fast-paced R&D and data center environments. Acting as a critical bridge between hardware engineers, software teams, and IT, you’ll help ensure seamless access to the platforms that turn ideas into working silicon and systems. This role is onsite, based out of Toronto, Canada or Austin, Texas. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A hands-on hardware professional who enjoys building, maintaining, and troubleshooting complex computing systems. Comfortable working in fast-paced R&D environments where hardware, firmware, and software are constantly evolving. Knowledgeable in computer architecture, operating systems, and hardware diagnostics, with strong problem-solving skills. Collaborative, detail-oriented, and motivated to improve processes through documentation, scripting, and automation. What We Need Inst

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📍 Austin, Texas, United States· Full-time
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Graphcore Director-Post Silicon Validation (Functional) Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, Texas which will play a central role in Graphcore's work building the future of AI computing. We are developing the next generation of AI compute, a large-scale system-on-chip (SoC) designed to power future high-performance AI systems. Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team validating cutting-edge, high-performance AI chips and platforms. You will play a key role in supporting new product introductions and validation. You will lead a team delivering post-silicon validation across the full AI SoC, working across silicon, firmware, and platform levels. The role requires a deep technical understanding, strong hands-on debug experience, and the ability to collaborate effectively with hardware, software, and systems engineering teams. Working within the Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to provide technical guidance to other engineering team members. In this role, you can leverage our experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. Th

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📍 Austin, Texas, United States· Full-time
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About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that deliver the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing some of the world's most transformative technologies. Our AI Engineering Campus in Austin plays an important role in building the future of AI computing. The Opportunity As Technical Services Director, you will lead the teams that operate and evolve Graphcore's engineering labs, high-performance computing (HPC) platforms, and data center environments globally. You will be accountable for reliable, secure, cost-effective infrastructure that supports demanding engineering, AI, silicon-development, and validation workloads. This role combines people leadership, infrastructure strategy, operational excellence, capacity and financial planning, procurement, and program delivery. You will partner with Engineering, Information Technology, Security, Finance, Facilities, Supply Chain, customers, and external suppliers. The position is based onsite in Austin and requires travel to company facilities, data centers, and supplier locations, including international travel. What You'll Do Lead, recruit, mentor, and develop the systems administration, lab operations, and technical services teams responsible for the facility supporting global Engineering and Research and Development. Own the reliability, efficiency, protection, safety, supportability, and continuous improvement of engineering labs, HPC systems, and infrastructure facilities. Establish service levels, operating standards, escalation paths, performance measures, monitoring, observability, automation, ticketing, and configuration-management practices. Translate engineering and customer requirements into infrastructure roadmaps, capacity p

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📍 Austin, Texas, United States· Full-time
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We are looking for a disciplined and dynamic, Lead System Engineer – compute blade and rack Validation to join our growing compute rack validation team. As a diligent leader in Systems Engineering, you will drive multiple aspects of validation throughout the life cycle of the program. In this high visibility position, you will be part of a leading team to innovate and improve system bring-up and enablement abilities, as well as silicon and system validation to deliver the highest quality, industry leading technologies to market. Your technical leadership skills, validation and debug expertise will be necessary towards product development, definition, root cause and resolution. Your agility and collaborative approach will be essential to work within System Validation & other engineering teams (System Architects, SoC and Rack FW etc). The technical leader will be driving keys areas of system validation including leading first silicon & system bring-up (nodes and rack level systems) - rack level systems and blades will be based of ARM server architecture. Candidate will be immersed in challenging system enablement work, system validation (end-to-end) methodology, tests development and execution as well as triage/debug of critical issues to meet critical program milestones at POR quality. The candidate will also be a key contributor to state-of-the-art HW and lab capabilities for Grapchore’s system engineering. The candidate should be able to work in a global environment while maintaining a synergetic culture. Primary Responsibilities: Lead the systemenablement (including first silicon and other FW components) to ensure system capabilities are brought up as per plan of record and system architecture spec. Drive organization wide methodology for Firmware integration and best known configuration (HW/FW/SW) usage model by leading the release of deployment ready solutions. Develop key methodologies, lab HW and system SW capabilit

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📍 Austin, Texas, United States· Full-time
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About us Graphcore is one of the world’s leading innovators in artificial intelligence compute. We are developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and support the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of a family of companies responsible for some of the world’s most transformative technologies. Together, we share a bold vision to enable advanced artificial intelligence and ensure its benefits are accessible to everyone. Graphcore brings together AI researchers, silicon designers, software engineers and systems architects to solve complex technical challenges and deliver innovative computing solutions. Job Summary The Principal Electrical Engineer will be a technical authority within Data Center Engineering, leading the architecture and delivery of safe, resilient and scalable electrical infrastructure for high-density AI computing environments. Working with internal teams, data center developers, utilities, consultants and equipment partners, this role will guide projects from early technical studies through design, construction, commissioning, operation and lifecycle improvement. The successful candidate must reside in, or be willing to relocate to, Austin, Texas. Approximately 10% travel may be required. The Team The Data Center Engineering team is responsible for defining and enabling the infrastructure needed to deploy and operate Graphcore’s computing systems at scale. The team works across electrical, mechanical, thermal, controls, systems and operational disciplines, collaborating with external engineering and construction partners to deliver reliable, efficient and maintainable data center environments. Responsibilities and Duties Act as the technical authority for electrical engineering across data center infrastructure projects, from the utility or on-site power source through to the IT rack. Lead electrical archit

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📍 Austin, Texas, United States· Full-time
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Manufacturing Test Engineer – Server Hardware Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing. Role Overview We are seeking an experienced Manufacturing Test Engineer to support high-volume server manufacturing from board-level test through system-level production test. This role will work closely with an ODM manufacturing partner to define, implement, validate, and optimize the manufacturing test strategy for L6 board-level products , including ICT, MDA, and Board Functional Test , as well as support L10 system-level manufacturing test . The ideal candidate has strong experience in server hardware manufacturing, Linux-based test environments, diagnostic test coverage, fixture requirements, yield improvement, and root cause corrective action processes. This role requires both technical depth and hands-on manufacturing execution experience, with the ability to drive best practices across test development, factory readiness, quality planning, and ongoing production support. Key Responsibilities Manufacturing Test Strategy and Planning Work with ODM partners to define and execute the manufacturing test strategy for L6 board-level production . Develop and review test plans covering: In-Circuit Test, or ICT Manufacturing Defect Analyzer, or MDA Board Functional Test Diagnostic coverage requirements Manufacturing line test flow Fai

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📍 Austin, TX, United States· Full-time· Remote
✓ High-confidence listingCompany trend -92.9%
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. This role is a unique opportunity to contribute in a meaningful way to high-visibility, high-impact projects within Observe by Snowflake, our observability platform built for modern data-driven organizations. You will be successful in this role if you are able to act with autonomy, take accountability, and remain open to new perspectives and ideas. Our team is deeply curious, always learning, and continuously pushing the boundaries of how customers gain insight from their data to operate more effectively. AS AN ENTERPRISE ACCOUNT EXECUTIVE, OBSERVE BY SNOWFLAKE, YOU WILL: Become an expert on the Observe platform and its integration with Snowflake, conducting discovery calls, tailored demos, and presentations for prospective customers focused on observability, monitoring, and data-driven operations Act as a trusted advisor by underst

AIGoRustDevOps
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📍 Austin, TX, United States· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD organization partners with customers across every stage of their data and AI journey, from initial implementation through long-term platform strategy. In this role, you will own the technical delivery and outcome for complex, high-priority engagements, serve as the most senior technical voice in the room, and shape how our customers use Snowflake to drive real business transformation. AS A SENIOR TECHNICAL ARCHITECT AT SNOWFLAKE, YOU WILL: Customer Leadership and Advisory Lead customer engagements as the primary technical authority, owning architecture decisions and driving measurable outcomes across complex, multi-workstream implementations Partner with customer executives and senior technical leadership to define platform strategy, develop long-term roadmaps, and align Snowflake capabilities to business objectives Translate ambiguous business problems into well-defined, scalable technical solutions, with clear delivery paths and risk-mitigation strategies Serve as the trusted escalation point for technical challenges within engagements, unblocking delivery teams and resolving architectural issues Technical Architecture and Delivery Architect and implement end-to-end AI/ML solutions on Snowfl

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📍 Austin, TX, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Within Qualia, you'll join the Payments team. Every real estate closing ends with money changing hands: earnest money deposits, loan funding, mortgage payoffs, seller proceeds, and commissions. Qualia powers a substantial portion of U.S. residential home sales every year, totaling billions of dollars in transaction volume. The Payments team builds the systems that move those funds safely, accurately, and on time. The stakes are high. A single closing often moves hundreds of thousands of dollars between multiple parties on a tight deadline, and real estate wires are a prime target for fraud. Our mission is to make money movement the most trustworthy part of the closing, so title and escrow teams, and the homebuyers they serve, never have to wonder where their funds are. HOW WE WORK Our engineers are entrepreneurial, pragmatic builders who move quickly without cutting corners, and who are as comfortable owning a project end to end as they are collaborating with a team. We ship frequently, as often as multiple times a day, and work directly with design, compliance, and customer-facing teams to build payment experiences our customers depend on. RESPONSIBILITIES Design, build, and maintain systems that process ACH and wire transfers at scale (billions of dollars annually), including origination, settlement, reconciliation, and exception handling Build and harden payment-processing pipeli

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📍 Austin, Texas, United States
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We are seeking a detail-oriented PCB Layout Engineer to maintain electronic component libraries and develop printed circuit board layouts. This role works closely with electrical engineering, mechanical engineering, procurement, and NPI to ensure component data and PCB designs are accurate, consistent, and ready for production. This position is in Austin, Texas. Key Responsibilities Create, verify, and maintain schematic symbols, PCB footprints, and associated 3D models. Validate component pin assignments, dimensions, land patterns, and library attributes against manufacturer documentation. Maintain library naming conventions, revision control, and component approval processes. Develop PCB layouts from approved schematics, including component placement, routing, stackup coordination, and design rule setup. Collaborate with engineers to address electrical, mechanical, thermal, and manufacturing requirements. Run design rule checks, resolve layout issues, and participate in design reviews. Prepare fabrication and assembly deliverables, including Gerber or ODB++ files, drill files, drawings, and pick-and-place data. Coordinate with PCB fabricators and assembly suppliers to resolve manufacturing questions. Support engineering changes and maintain accurate release documentation. Work with procurement and engineering to identify obsolete components and evaluate suitable alternatives. Required Qualifications Experience with setting up PCB design and electronic component library management. Proficiency in Cadence Allegro/OrCAD. Ability to interpret schematics, component datasheets, and mechanical drawings. Working knowledge of PCB fabrication, assembly processes, and design for manufacturability. Familiarity with relevant IPC standards for PCB design and component land patterns. Strong attention to detail, documentation skills, and ability to manage competing priorities. Experience with multilayer, high-density, mixed-signal, and high-speed PCB designs. Familiarity w

Procurement
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📍 Austin, Texas, United States
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About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that provide the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing transformative technologies. Our AI Engineering Campus in Austin plays an important role in building the hardware platforms that support the next generation of AI systems. The Opportunity As a Systems Engineering Intern, you will contribute to projects that combine hardware, firmware, and software engineering for advanced AI compute platforms. You will work with experienced engineers on subsystem design, laboratory testing, system validation, automation, and performance analysis. The internship provides hands-on experience with modern hardware development and system-level engineering. You will own clearly defined technical tasks with guidance from the team and document your methods, results, and conclusions. What You Will Do Support the design and testing of CPU and high-speed input and output subsystems for advanced compute platforms. Run laboratory tests and measurements to help evaluate performance, power, signal behavior, and reliability. Contribute to system-level validation by creating scripts and tools that streamline testing, data collection, and analysis. Explore emerging input and output technologies, including PCIe 6.0 and 800G Ethernet, and learn how they support advanced computing workloads. Assist with investigations into platform power, cooling, and energy efficiency, including liquid-cooling systems for high-performance processors. Use power meters, oscilloscopes, logic analyzers, or comparable lab equipment under appropriate supervision. Analyze test results, identify unexpected behavior, and work with engineers to reproduce and investigate issues. Collaborate across hardware, firmware, software, m

PythonArtificial IntelligenceAIC++
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📍 Austin, Texas, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that provide the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing transformative technologies. Our AI Engineering Campus in Austin plays an important role in building the hardware platforms that support the next generation of AI systems. The Opportunity We are looking for a recent graduate or early-career engineer to join the Hardware Platform Development team as a Graduate Systems Engineer. You will contribute to the design, integration, validation, and performance analysis of advanced AI compute platforms. You will work with experienced hardware, firmware, software, mechanical, thermal, and systems engineers throughout the development lifecycle. The role combines subsystem engineering, hands-on laboratory work, test automation, data analysis, troubleshooting, and clear technical documentation. Start: September, 2027 Location: Austin, Texas, USA What You Will Do Contribute to the design, integration, and testing of CPU and high-speed input and output subsystems for advanced compute platforms. Take ownership of defined engineering tasks from requirements and test planning through execution, analysis, and technical review. Develop system-level validation plans, procedures, scripts, and tools that improve test coverage, repeatability, data collection, and analysis. Evaluate platform performance, power, signal behavior, reliability, and interoperability using laboratory measurements and system data. Investigate emerging input and output technologies, including PCIe 6.0 and 800G Ethernet, and assess their use in advanced computing systems. Support platform power, cooling, and energy-efficiency investigations, including liquid-cooling systems for high-performance processor

PythonArtificial IntelligenceAIC++
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📍 Austin, Texas, United States
✓ High-confidence listingCompany trend -93.7%
Quick readStrong listing-quality and freshness signals

MongoDB is hiring a Senior Manager, Corporate Development & Ventures to help drive our inorganic growth strategy — partnering closely with our Sr. Director of Corporate Development & Ventures on M&A and strategic investment activity. This role is for someone who wants to own M&A execution end-to-end. You'll independently source, evaluate, and run a steady pipeline of deals, partnering with the Sr. Director and VP on our highest-stakes transactions. Once a deal signs an LOI, you become the day-to-day driver — the person Finance, Legal, HR, and the business count on to get it through close and integration. You'll work closely with Product, Engineering, Finance, People, and other business stakeholders to help shape decisions about MongoDB's position in data infrastructure and AI. The role sits primarily in Corporate Development, with regular exposure to our Ventures platform. What you’ll bring Has 4–8 years of experience in Corporate Development, Investment Banking, Private Equity, or Venture Capital Has meaningful experience running deal workstreams and is ready to own transactions end-to-end with real autonomy Is comfortable operating independently, while knowing when to bring in the Sr. Director, VP, or other senior leaders Demonstrates strong judgment, particularly under time pressure and incomplete information Holds a high bar for analytical rigor, but knows when to move without perfect data Can engage credibly with technical leaders while maintaining a clear business perspective Is direct, low-ego, and accountable — focused on outcomes, not process What you will do Own Deals, End-to-End Independently source, evaluate, and run your own pipeline of M&A and investment opportunities, from initial engagement through LOI Build and pressure-test valuation, structure, and strategic rationale, partnering with the Sr. Director and VP on the most complex or highest-stakes calls Know when to move on your own judgment and when to escalate Be the Function's

MongoDBAWSAzureAI
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📍 Austin, Texas, United States
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Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Field Service Specialist provides installation support, commissioning, maintenance, troubleshooting, and on-site customer support for deployed KARNO Power Modules. This is the first dedicated field service role supporting KARNO and is a foundational position within Hyliion's field service organization, which is being built to support installations across the United States. Early deployments focus on defense and data center applications. The position begins with an intensive training period of approximately three to four months in Milford, OH, working alongside the research, development, and engineering teams as KARNO units are built and serviced during final testing, including training on heat engine fundamentals, PLCs, HMIs, and advanced control systems. The position then transitions to field installation, commissioning, and long-term on-site support at customer locations, initially across the West Coast and expanding to other regions as the installed base grows. As the service organization scales, this position helps define its processes and standards. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Provide on-site maintenance, troubleshooting, and break-fix support for deployed KARNO units, with remote support from the engineering team. Diagnose issues using remote monitoring systems and troubleshooting logs. Troubleshoot controls, instrumentation, and high-voltage electrical system issues. Super

AIHuman ResourcesHR
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📍 Austin, Texas, United States· Full-time
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Quick readStrong listing-quality and freshness signals

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are scaling our go-to-market teams across the Americas and looking for a GTM Recruiter who can run full-cycle searches with speed, rigor, and high care for candidate experience. What you'll do Own full-cycle recruiting for GTM roles across the Americas, from intake and sourcing strategy through close. Partner with hiring managers and GTM leadership to clarify requirements, calibrate profiles quickly, and deliver high-quality slates. Build role-

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