Hr Operations Specialist in United States

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Our Credit team at Plaid is building the largest cash flow based Consumer Reporting Agency (CRA) in the US to deliver lending solutions across the full lender lifecycle — including underwriting, verification, and servicing. We help lenders make faster, more informed decisions using consumer-permissioned financial data. As the Product Manager for our CRA Network team, you will grow the number of consumers that have permissioned their data to our CRA, Plaid Check. You will build a more robust experience for consumers to interact with the CRA and learn more about sharing cash flow data with lenders. Responsibilities Own and accelerate the growth and health of our CRA network Drive credit initiatives across the broader Plaid network Own consumer consent UX experience including conversion and improvements Build trust through our CRA consumer experience Qualifications 5+ years of product management experience Must have built and owned a lending product at a FinTech Experience working on a growth product - especially on a network product Deep understanding of the E2E lending process from acquisition to originations to servicing Excellent communication skills and the ability to advocate f

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission. About the Role As AI agents move from answering questions to taking action across the internet, the standards that govern identity, delegated authority, discovery, communications, agentic-commerce and payment interfaces, agent-facing web access, agent-specific provenance, and auditability will determine whether agents can operate safely, interoperably, and with clear accountability. OpenAI is looking for an Agent Standards Manager to lead execution of our external technical standards strategy for a defined set of agent standards workstreams. This role will work closely with Agent Security, Applied and Platform teams, Product, Legal, GRC, Global Affairs, and GTM to turn OpenAI’s technical architecture and controls into credible specifications, protocol profiles, assurance criteria, and implementation guidance—and to bring emerging external requirements back into product and security roadmaps before they become blockers. The positions developed here are technical standards positions, not broad public-policy positions. This is a builder’s role as much as an external-facing role. You will execute a prioritized standards plan, author and negotiate protocols, build coalitions, secure the right internal approvals, and represent OpenAI in assigned technical forums. You will also help create repeatable processes that let the compa

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. This is not a back-office compliance role and it is not a generic sales-engineering role. You will operate as a named member of deal teams under our pod model: paired with Strategic and Enterprise Account Executives, embedded in their weekly cadences, engaged from first discovery through POC, onsite, close, and expansion. You will be the practitioner in the room that a buyer's CISO or GRC lead trusts — and the internal expert our AEs, SEs, and marketing team build around. What you’ll do as a Subject Matter Expert, GTM at Vanta: Serve as the dedicated GRC SME for a book of Strategic/Enterprise Account Executives: join discovery and qualification calls at the earliest deal stages, scope compliance programs against Vanta's platform, and support demos, POCs, workshops, and customer onsites across Compliance, Third-Party Risk Management, Risk Management, and Trust/Questionnaire Automation. Advise prospects on program architecture: multi-framework strategy, shared controls, business-unit and workspace scoping, custom frameworks, and audit sequencing. Answer field questions through our SME channels at customer-forwardable quality — including reviewing and validating AI-agent-generated answers before they reach customers. Our team runs AI-first: you'll use agents daily, act as the quality gate on their output, and (ideally) build tooling of your own. Design and deliver enablement: live sessions for GTM teams, bootcamp scenarios and mock-customer roleplay, async curriculum modules, and review of GRC marketing and SEO content. Own monthly alignment cadences with sales front-line managers; feed structured product feedback to our Product a

About the Team OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity. About the Role This role will focus on growing advertising revenue across the Travel vertical, including airlines, hotels, online travel agencies, tourism boards, travel marketplaces, cruise lines, and adjacent travel brands. You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior travel-industry decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals. You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Travel vertical expertise. In this role, you will: Prospect, qualify, and close new advertising opportunities across the Travel vertical. Own and achieve a defined revenue target across an assigned portfolio of travel advertisers. Build relationships with senior advertising, marketing, ecommerce, loyalty, and revenue-management leaders. Develop account plans that connect advertiser goals—such as bookings, destination awareness, loyalty acquisition, app adoption, and seasonal demand—to measurable campaign outcomes. Identify opportunities across major travel moments, including peak booking periods, holidays, events, route launches, destination campaigns, and loyalty promotions. Structure and negotiate complex commercial agreements. Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value. Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion. Collaborate with Product, Engineering,

About the Team The Statsig team is responsible for the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Teams across ChatGPT, Codex, model measurement, monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to introduce capabilities safely, measure their impact, and make high-confidence product decisions. About the Role As a Product Lead on the Statsig team, you will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships. You will set strategy across multiple product and platform workstreams, translate company-wide needs into durable capabilities, and help Statsig become a core part of OpenAI’s product development system. We’re looking for a product leader who combines strong product judgment, technical fluency, and deep analytical thinking. You should be comfortable navigating ambiguous customer needs, influencing teams across the company, and balancing rapid adoption with reliability, usability, and measurement quality. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel requirements should be confirmed with the recruiter before publishing. In this role, you will: Define the product vision, strategy, and roadmap for experimentation, feature management, dynamic configuration, rollout safety, and analytics. Partner with product, engineering, research, data, design, and infrastructure leaders to turn recurring launch and measurement needs into reusable platform capabilities. Develop a deep understanding of workflows across ChatGPT, Codex, model measurement, monetization, subscriptions, and developer products, then establish clear priorities across competing needs. Drive adoption by making sophisticated experimentation and analytics c

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With a billion rides per year and counting, Lyft is solving hard problems in a rapidly growing domain with a lot of data and creative solutions in Rider, Driver, Marketplace, and beyond. While traditional approaches to optimization and problem decomposition are sufficient to disrupt transportation, building a next-generation platform for low-cost, ultra-immersive transportation to improve people's lives warrants modern ML utilizing petabyte-scale data. Our highly motivated Machine Learning Engineers work on these challenging problems and define solutions to directly impact various aspects of our core business. The Fulfillment group, within the Marketplace at Lyft, is responsible for determining what inventory can be reliably offered for a given rider session and fulfilling rider requests. The group comprises several sub-teams that generate feasible offers for riders, match rider requests with drivers, and maintain a distributed state machine to track rides and drivers from request through completion. We are seeking a Machine Learning Engineer to join the Fulfillment team and lead the design, development, and deployment of state-of-the-art machine learning systems. This role requires a strategic thinker who can balance high-level system architecture with hands-on technical implementation. You will collaborate across teams to shape the future of ride-sharing by leveraging machine learning and data science. Responsibilities: Design, build, and deploy machine learning models for real-time applications, including translating state-of-the-art research into production-ready solutions Design and implement feature pipelines, model training workflows, and serving infrastructure using Lyft's ML platform Evaluate ML system performance against business KPIs, run experiments, and drive continuous model improvement

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities. These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next. About the Role We are looking for an Executive Programs Lead, Americas to build and lead the portfolio through which OpenAI engages its most important customers and executives across the region. You will own the regional strategy, team, and quality bar for Executive Briefings and a broader portfolio of C-suite engagements, recurring executive forums, advisory programs, and proven formats ready to scale. Your mandate is to turn high-stakes customer moments into a durable business capability, one that consistently advances important relationships while preserving the judgment and customization that exceptional executive experiences require. This is a senior people-leadership role for a builder who can set direction, make disciplined portfolio choices, and create the systems and team required to deliver at scale. You will partner closely with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives, moving comfortably between long-term design and the critical details of a live engagement. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. Travel across the Americas and occasional global travel are also expected. In this

Technical Program Manager – Applied Infrastructure About the Team The Applied team safely brings OpenAI’s technology to the world, powering products like ChatGPT, and the APIs for GPT and more. Behind these products is a complex and rapidly evolving infrastructure platform that enables scale, performance, and safety. The Applied Infrastructure TPM team partners across engineering to lead foundational programs that ensure OpenAI’s infrastructure can meet current and future demand. About the Role We’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way. Location: San Francisco, CA (Hybrid – 3 days/week in-office) In this role, you will: Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage). Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company. Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment. Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams. Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations. Drive cross functional programs to evolve our infrastructure to support new growth and scale Work with external v

About the Team The Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously. Our work spans three areas: Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks. Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work. Oversight: Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful autonomy (for example future versions of auto-review ). About the Role We’re looking for strong executors with excellent judgment, comfort with ambiguity, and an understanding of frontier model research. You don’t need prior safety or alignment experience, we also welcome people that recently realized that alignment and safety is a critical area to contribute to. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Train and evaluate frontier models to reduce harmful or misaligned agent actions, forming clear hypotheses and executing independently through ambiguity. Mine incidents and build scalable measurement, data-processing, and evaluation systems that turn real failures into repeatable safety signals. Collaborate closely with post-training, capabilities, oversight, and pre-training partners to ship research-backed mitigations into large-scale training and agent systems. You might thrive in this role if you: Have demonstrated strength in research engineering, ML en

About the Team The Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously. Our work spans three areas: Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks. Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work. Oversight : Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful agent autonomy (for example future versions of auto-review ). About the Role This role focuses on oversight and system-level mitigations that enable increasingly capable agents to operate safely and autonomously in real environments. We prioritize building oversight systems that are used in practice today, both internally and externally (see our recent work on action monitoring for codex and former code review ). We also study longer-term questions about how increasingly capable agentis systems can be supervised, constrained, and corrected. We’re looking for a safety&security minded researcher or engineer who can reason rigorously about security boundaries and agent behavior, then build and test practical mitigations. A background in AI control or security is welcome but not required. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and evaluate system-level controls for agent actions like agent-based review. Plan how they fit in a broader syste

About the Team The Web team brings OpenAI’s brand, mission, and products to life online. We work across brand design, marketing, communications, and engineering to create clear, accessible web experiences for a global audience. This role is dedicated to Business Marketing, helping organizations understand how OpenAI’s products can support their work. We combine thoughtful storytelling, strong visual craft, and intuitive user experiences to make complex ideas approachable and useful. About the Role We’re looking for a hands-on Web Designer to create exceptional experiences for business audiences on OpenAI.com . You’ll help people understand our products, explore their relevance to their organizations, and find the right next step. As an individual contributor, you’ll own projects from early exploration through launch, working closely with engineers, brand designers, marketers, and writers. You’ll bring strong visual judgment and UX thinking to the work, balancing user needs, business goals, and technical constraints while contributing to a cohesive experience across the site. This role is based in New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own design from concept through implementation, developing information architecture, user flows, wireframes, prototypes, and high-fidelity responsive designs. Translate complex product capabilities and business use cases into clear stories and compelling web experiences. Design product, solution, and campaign experiences that help business audiences discover, evaluate, and take action. Partner with engineers, brand designers, marketers, and writers to shape ideas, make thoughtful tradeoffs, and ship polished work. Evolve and apply our web design system, creating reusable patterns that support both consistency and expressive storytelling. Stay involved through implementation and design QA, paying close attention to accessibil

About the Team OpenAI’s People team is committed to hiring, engaging, and supporting world-class talent to help safely build and deploy universally beneficial Artificial General Intelligence (AGI). The Global Employee Relations and People Standards team brings together expertise in employee relations, employment investigations, and People compliance, policy, and standards. We play a critical role in shaping how OpenAI supports its people through complexity, growth, and change. Our team guides and supports the company through some of its most nuanced and high-impact people challenges. We operate with deep context and care, balancing trust, judgment, and creativity in every situation. We don’t default to predefined frameworks. Instead, we take a principled yet flexible approach, designing thoughtful, tailored solutions that reflect our values, the needs of our employees, and the unique pace of OpenAI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About the Role We’re looking for a Senior Employee Relations Partner to focus on the non-investigative side of ER work, supporting high-trust, high-impact people matters. This includes conflict resolution, high-risk performance management, sensitive employee exits, and navigating workplace dynamics that require thoughtful, strategic support even when they don’t involve formal investigations. This role will report to the senior manager of the team. We're looking for someone who brings creativity, flexibility, and a deeply human-centered approach to solving people challenges. You’re energized by complexity and nuance, and instinctively seek out tailored, thoughtful solutions rather than one-size-fits-all answers. You don’t just apply rules; you understand context, think strategically, and help leaders make principled decisions that reflect our values and evolving culture. This role is a fit for someone who adapts quickly, th

About the Team Customer education helps customers and partners build the practical skills and confidence to use AI and OpenAI products safely and effectively. The team focuses on role- and skill-based learning paths, practical content, and product experiences that accelerate learning in the workplace. It brings together learning and enablement expertise, field insight, product signals, and measurement to improve learner and business outcomes. Together, these experiences will help enterprise users build practical AI skills, apply them with confidence in their work, and demonstrate what they can do. Employers will gain a clearer view of workforce skills and progress, helping them recognize capability, focus development where it matters most, and build confidence in workforce readiness. About the Role We’re looking for a full-stack engineer to define and build a new class of learning experiences. This is an early-stage product area where technical judgment, product sense, and learner empathy are critical. You will be setting a technical vision for how people use AI to learn how to use AI, safely and beneficially. This is a hands-on, 0-1 product engineering role with broad technical and product ownership. You’ll set direction, make foundational decisions, and ship the first versions of experiences that can grow into the default way people learn at work. You will drive full-stack product experiences end to end, from prototype through launch, instrumentation, iteration, and production hardening. The work spans interaction design, frontend implementation, backend APIs and services, learner state, content and runtime integration, telemetry, evaluation, reliability, safety, accessibility, and launch readiness. You’ll work closely with our education, GTM, and engineering teams to translate how people learn into products people want to use. bring role- and skill-based learning paths into the product, designing coaching, feedback, and adaptive support which responds to each lea

About the Team The Product Explorations team is a small, high-ownership product exploration group focused on turning new model capabilities into impactful user experiences. We operate across Applied and Research, working closely with product, engineering, design, and research partners to identify promising opportunities, prototype quickly, validate ideas, and determine which efforts should scale into larger product investments. Our objective is broad: discover and build experiences that can meaningfully improve user engagement, product impact, and revenue across OpenAI’s products. We move quickly, follow strong product signals, and take ideas from early exploration to meaningful user impact. About the Role We are looking for product-minded full stack engineers to join the Product Explorations team and drive high-impact, net-new product explorations. In this role, you will independently identify promising opportunities, move quickly from idea to prototype, and work across teams to validate and launch new experiences. You will operate with a high degree of autonomy, use strong product intuition, and make thoughtful decisions in ambiguous environments. You may work on a new ChatGPT experience one week, explore a new model capability the next, and partner with Research or Applied teams to turn the strongest ideas into scalable products. This role is a strong fit for someone who enjoys building from scratch, iterating quickly, and working on projects where the path forward is not always obvious. In this role, you will: Identify and pursue high-leverage product and technical opportunities across OpenAI’s products Move quickly from idea to prototype, validation, launch, and iteration Build full stack product experiences that unlock value from new model capabilities Work closely with Research, Applied, product, design, data science, and engineering partners Use user feedback, product signals, and experimentation to determine which ideas should scale Drive alignment across t

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is building a centralized Pricing, Yield & Compensation function to bring rigor and visibility to how we price inventory, manage programmatic performance, and compensate our Ads and Lyft Business sellers. This is a high-visibility, cross-functional role sitting within the MBA StratOps function and touching Finance, Analytics, Sales, and Accounting daily. The Manager, Pricing, Yield & Sales Compensation will own three interconnected functions: setting and managing CPM floors, rate cards, and margin targets for our direct-sold advertising inventory; overseeing the performance and economics of our Audience Extension managed service; and partnering with Analytics and Accounting to design, calculate, and administer commissions and compensation for sellers across Lyft Ads and Lyft Business. This role requires an operator who is equally comfortable pulling margin reports, running a compensation calculation model, and holding a vendor accountable to a floor price. Responsibilities: Direct Inventory Pricing & Yield Management: Own the Lyft Ads rate card strategy across all direct-sold formats (display, in-app, sponsored placements) and enforce pricing discipline through the order management system, Boostr. Set and manage CPM floors and pricing tiers, and partner with Sales and Ad Ops to evaluate custom deal structures and non-standard pricing requests against margin thresholds. Monitor sellthrough, utilization, and margin by product line, and surface risks and opportunities in weekly and monthly yield reviews. Managed Service Performance Oversight: Serve as the internal owner of our vendor led Audience Extension managed service performance, holding the vendor accountable to agreed CPM targets, margin commitments, and delivery standards. Conduct regular performance reviews of Vendor campaigns,