Jobs in United States

Inbound Contact Rep in United States

143 active opportunities · Updated October 2026

Explore current inbound contact rep jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

C
📍 York, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Welcome Coordinator Location: 1113 Carlisle Rd, York, PA 17404 Role Description: Welcome Coordinators at Oak Street Health are the faces of our clinics, creating positive and lasting impressions on our patients and community members. They are the glue to our center operations, and help ensure a seamless, unmatched experience by performing high-touch tasks, such as scheduling, managing inbound and outbound phone calls, and performing daily administrative workflows, like mail and fax distribution. Oak Street Health provides care to older adults and seniors, with a mission to rebuild healthcare as it should be. Successful Welcome Coordinators help create a welcoming and inclusive environment for our patients, and exhibit high levels of flexibility, empathy, and compassion. They are responsible for delivering excellent administrative assistance to our patients and guests every day. Check out this pamphlet for a sneak peek into the life of an Oak Street Welcome Coordinator! Core Responsibilities: Welcoming patients and guests <l

Customer Service
C
📍 Davenport, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Welcome Coordinator Company: Oak Street Health Role Description: The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience, deliver the best care anywhere and make Oak Street a great place to work. Welcome Coordinators juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, as well as managing administrative tasks including fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible. Welcome Coordinators are a part of our Service Team and report to the Practice Manager. The main focus of the Service Team is creating a seamless experience for our patients and community members. Welcome Coordinators are responsible for delivering excellent, high-touch assistance to our patients and guests everyday. Core Responsibilities: Welcoming patients and guests Conducting visit check-in and assisting patients with required for

Customer Service
C
📍 Columbus, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Welcome Coordinator Company: Oak Street Health Role Description: The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience, deliver the best care anywhere and make Oak Street a great place to work. Welcome Coordinators juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, as well as managing administrative tasks including fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible. Welcome Coordinators are a part of our Service Team and report to the Practice Manager. The main focus of the Service Team is creating a seamless experience for our patients and community members. Welcome Coordinators are responsible for delivering excellent, high-touch assistance to our patients and guests everyday. Core Responsibilities: Welcoming patients and guests Conducting visit check-in and assisting patients with required for

Customer Service
C
📍 United States· Remote
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This position is for a Clinical Pharmacist working in the Prior Authorization team. - Collaborates with the technicians and prior authorization team members to process referrals, including answering clinical questions and collecting appropriate clinical/medical data needed to perform clinical assessments and reviews as per the health plan/employer-agreed criteria within the designated service level agreements. - Evaluate and review all prior authorization requests and render coverage determinations based on clinical criteria and plan design. Includes verifying insurance coverage and eligibility, interpreting clinical guideline criteria, consulting physicians and other healthcare providers, and appropriately utilizing clinical knowledge and resources while complying with department protocols. - One of the crucial responsibilities is to guarantee that the decisions regarding cases are conveyed promptly and efficiently to all the healthcare providers, health plans/employers, patients, and other healthcare professionals following agreed-upon approval & denial management processes. - Performs and handles inbound and outbound phone calls with technicians, prior authorization team members, physicians, healthcare providers, and/or patients to facilitate prior authorization requests, answer inquiries, and/or resolve escalations. - Establishes and maintains communicat

L
📍 New York, NY, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With Lyft Business, sales isn't a script you follow. It's a problem you solve in real time. As Business Associate for Lyft Business, you'll drive growth and expansion within your existing book of business in a market where transportation touches nearly every part of daily life. Success here isn't just about closing deals; it's about the judgment to identify where your time has the biggest return, and the strategic thinking to advise each client like a trusted partner as you grow their business with us. This job rewards people who think critically about where to focus their energy. Priorities will evolve, systems are still maturing, and you won't always have a playbook for every situation, but you'll have the experience and confidence to navigate ambiguity and make an impact as we figure it out. The people who thrive here are the ones who are resourceful, hard to rattle, and genuinely motivated by finding the right product fit for a client, especially when a conversation gets complex or unexpected. You'll focus on expanding and deepening relationships with small and mid-sized businesses, becoming a Lyft product expert who can efficiently resolve common support issues and guide clients through solutions that fit their needs. In this hybrid role, you will balance inbound and outbound outreach, but with a sharper eye toward prioritization: identifying key decision makers and influencers within your top accounts, and focusing your energy where it will drive the most growth. You're the hunter and the farmer, now with the experience to know which fields are worth tending. You'll be part of a driven, tight-knit sales team that's laser-focused on winning and growing business. We're looking for people who know how to apply critical thinking and strong judgment around ROI, work well with cross-functional partne

AISalesforce
V
📍 New York, New York, United States· Full-time
✓ High-confidence listing

From $90K/yr

Quick readStrong listing-quality and freshness signals

VTS is the category leader in commercial real estate technology with more than 13 billion square feet managed on our platform globally. Every account in your book represents an opportunity to expand how some of the largest owners and operators in the industry leverage technology to modernize their portfolios. As an Account Manager, you will work directly with leadership while helping drive the next phase of growth at VTS. You will own expansion revenue across a portfolio of 60 to 80 SMB and lower mid market commercial real estate accounts. Your job is simple: generate and close net new revenue within your book. That means identifying whitespace, creating urgency, and running multiple deal cycles simultaneously, not waiting for opportunities to come to you. This is not a support role. Renewals and adoption are handled separately. You own the commercial motion including upsells, cross sells, and new product expansion, with a direct quota and meaningful upside for top performers. Here’s what you can expect as an Account Manager: Proactively identify expansion opportunities across your book using product usage data, account signals, and direct customer conversations. Run 30 to 60 day deal cycles across multiple accounts simultaneously. Build relationships with decision makers and navigate 1 to 3 stakeholder buying groups to close opportunities. Maintain a disciplined pipeline with accurate forecasting and clear next steps on every active deal. Partner closely with Customer Success and Sales while maintaining ownership of the commercial opportunity. Create urgency and momentum across active deals instead of reacting to inbound demand. What makes you a great fit? 2-4 years in a quota carrying B2B SaaS role across account management, SMB sales, or expansion focused customer roles. Demonstrated success sourcing and closing expansion revenue independently. Experience managing a high volume book of business with strong organizat

ReactAIGoExcel
S
📍 Atlanta, Georgia, United States· Full-time
✓ High-confidence listing

From $1.2M/yr

Quick readStrong listing-quality and freshness signals

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are opening a new fulfillment center in Atlanta, GA and are looking for an Assistant General Manager to join our growing Fulfillment Center network! This individual will report to our General Manager and will be responsible for managing, coordinating, and leading all Inbound and Outbound operations while helping to establish and scale our new fulfillment center. Working closely with the General Manager, this individual will drive day-to-day performance by ensuring customer orders are processed accurately, efficiently, and on time, with a strong focus on safety, quality, productivity, employee engagement, and continuous improvement. As part of the leadership team for our brand-new fulfillment center, this individual will play an integral role in developing the team, implementing processes, preparing the site for launch, and creating a strong foundation for long-term success. If you are passionate about leading people, energized by the opportunity to build something from the ground up, and committed to operational excellence, we’d love to hear from you! Job Type: Full-Time, Exempt Location: Atlanta, GA - McDonough/Locust Grove area Schedule: This role helps oversee our new Atlanta, GA fulfillment center. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected

AWSAIGoRust
B
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -79.1%
Quick readStrong listing-quality and freshness signals

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a Marketing Analytics Manager to establish how Marketing at Baseten makes decisions with data. Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound. This is a foundational, hands-on role and the first dedicated Marketing Analytics hire. You'll work directly with Demand Gen, Field Marketing, MOps and Product Marketing alongside GTM, Finance, Product and Engineering to stitch together activities and outcomes across the funnel. You'll build the data models that connect acquisition, engagement, activation, product usage and revenue. You’ll design dashboards, tools, semantic layers and plugins that enable teams to answer questions. Along the way, you’ll develop an understanding of how customers use Baseten and with this, define how our systems and product can improve. RESPONSIBILITIES Define how Marketing success is measured: establish metrics across audience growth, acquisition, activation, engagement, usage, pipeline and revenue. Build the marketing data foundation: ingest and model data across Salesforce, HubSpot, Google Analytics, advertising platforms, web, email, product and third-party sources. Create a medallion architecture that connects the prospect and customer journeys across systems, from first touch through signup, onboarding, activation and expansion. Understand our audiences: develop audience and segmentation frameworks based on customer a

SQLMachine LearningAIGo
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📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -86%

$230K – $257K/yr

Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As our GTM Compensation Lead on Commercial Operations, you’ll own commissions strategy, design, and execution for GTM. This is an opportunity to evolve how GTM Comp supports a growing GTM org through Notion’s AI-era selling motion and Enterprise growth. You’ll set the incentive systems that shape how our sellers focus, partner, and grow with customers. On a typical week, you’ll work with senior GTM leaders — including the Head of Sales and geo leaders — to translate business priorities into clear, accurate, scalable comp programs. What You'll Achieve: By your 90th day, map the current GTM Comp operating model and publish a roadmap for evolving the function as GTM grows. Introduce AI quick wins that improve the quality of work: triage inbound questions, help reps estimate payouts, flag discrepancies across systems, and automate reminders tied to the comp calendar. Build a planning-cycle framework that makes design inputs, trade-offs, decision rights, and timelines clear across GTM, Finance, and Commercial Operations. Provide board-level updates, including clear reporting on plan health, payout accuracy, systems quality

RestAIGoFinance
W
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend +8.1%
Quick readStrong listing-quality and freshness signals

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re looking for a Senior commercial counsel who thrives on deal-making and loves turning legal complexity into business clarity. In this role, you’ll be the trusted legal partner to our sales and procurement functions, reporting to our Head of Commercial Legal. You’ll be drafting and negotiating SaaS agreements that power our growth and keep our partnerships strong. If you’re energized by fast-paced negotiations with large enterprise companies, curious about cutting-edge technology, and excited to join a small-but-mighty team that values creativity and collaboration (all with a sense of humor and low ego) then, this may be the role for you. Come help us redefine what it means to be an in-house legal team - and have fun doing it. 🦸🏻‍♀️ What you’ll do Review and negotiate inbound and outbound commercial contracts, including inbound and outbound SaaS licensing agreements, strategic partnership agreements, data processing agreements and other important contracts with ou

RestAIGoRust
O
📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -80.2%
Quick readStrong listing-quality and freshness signals

About the Team The Commercial Sales team helps growing businesses adopt OpenAI’s products and translate emerging AI capabilities into meaningful business outcomes. We work with customers across industries and use cases, helping them evaluate, deploy, and expand their use of ChatGPT and the OpenAI API. Our team partners closely with Growth, Product, Finance, Legal, Revenue Operations, and other cross-functional teams to create a high-quality customer experience and build a scalable commercial sales motion. About the Role We are looking for an Account Director to own customer relationships and the commercial process across the SMB segment, from initial discovery through close and expansion. This is a fast-moving, high-ownership role that combines consultative selling, technical curiosity, and disciplined execution. You will build and manage pipeline, help customers connect their business priorities to OpenAI’s products, and navigate technical, commercial, and executive stakeholders throughout the buying process. You will also play an important role in shaping how OpenAI serves commercial customers by sharing market insights, improving our sales motion, and helping the team build repeatable approaches that support responsible and successful adoption. This role is based in New York NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. In this role, you will: Own commercial opportunities from qualification through close, onboarding, and expansion. Build and manage a healthy pipeline across inbound, outbound, and existing customer opportunities. Lead thoughtful discovery conversations and translate customer priorities into compelling use cases for ChatGPT and the OpenAI API. Develop trusted relationships with business, technical, and executive stakeholders throughout the customer organization. Navigate complex commercial processes in partnership with internal teams, including P

AWSRestAIGo
P
📍 San Francisco, CA, United States· Remote
✓ Quality checkedCompany trend -85.6%

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Ads Product Marketing Strategy & Ops team is a key partner to Ads Product Marketing (PMM). We sit at the center of how Ads Product Marketing shapes and goes to market with new solutions. We connect the field to the roadmap, turning seller insights into action and ensuring our go-to-market strategies reflect what advertisers and customers actually need As the Inbound Program Manager, you will build and run the systems that capture, synthesize, and activate field intelligence across Ads Product Marketing. You'll design the programs and processes that transform fragmented seller and customer feedback into structured inputs that shape product strategy, messaging, and enablement priorities. In this role, you’ll partner closely with Product Marketing, Product, Sales, and other Strategy and Ops functions to build listening programs, run recurri

AIProject Management
C
📍 Jeffersonville, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Welcome Coordinator Company: Oak Street Health Role Description: The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience, deliver the best care anywhere and make Oak Street a great place to work. Welcome Coordinators juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, as well as managing administrative tasks including fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible. Welcome Coordinators are a part of our Service Team and report to the Practice Manager. The main focus of the Service Team is creating a seamless experience for our patients and community members. Welcome Coordinators are responsible for delivering excellent, high-touch assistance to our patients and guests everyday. Core Responsibilities: Welcoming patients and guests Conducting visit check-in and assisting patients with required for

Customer Service
D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -100%
Quick readStrong listing-quality and freshness signals

About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We're at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, chandra, surya, marker, and lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview Datalab is growing extremely quickly, and as we grow, we outgrow our processes every few months. We're looking for a Founding Business Operations hire to find where the business is straining and fix it — designing, running, and improving the operational machinery underneath a fast-scaling company. This is a true generalist role, and the target will move as we scale. You'll own whatever the highest-leverage operational gap is at a given moment. Right now, that's our revenue and metrics layer: our pipeline and customer data need a real owner, inbound leads need to be captured and followed up reliably, and leadership needs consistent visibility into how the business and our launches are performing. That's where you'll start and where you'll have the most impact in your first few months. In two or three months the biggest gap may be somewhere else entirely — and you'll be the kind of person who's energized by that, not unsettled by it. You'll work directly with leadership and partner across sales, engineering, research, finance, and our Chief of Staff. If you're ambitious, analytical, and organized, this is a uniquely rewarding opportunity to help build an AI business from the ground up. Day to day: A typical week might

B
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -79.1%

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Marketing Operations Manager who can own and harden the systems layer of Baseten's Marketing engine. Marketing at Baseten is scaling fast — more spend, more campaigns, more model launches, more inbound. The systems underneath (Our ESP, CRMs, forms, tracking, routing, alerting) need an owner who treats them like production infrastructure that cannot go down. When something breaks, it costs us time, pipeline, and trust in the data. This role exists so it doesn't break. You’ll simultaneously build for the future and re-think assumptions about our tech stack in the age of agents. This is an offensive play that gives the rest of the team leverage and superpowers to hit our ambitious goals. This is NOT an IT or service role. This is a core member of the marketing team who implements technology to achieve outcomes. RESPONSIBILTIES Own the marketing tech stack end-to-end: ad platforms, email systems, tracking, pixels, forms, connectors. Build defense-in-depth on inbound: spam/bot protection, rate limiting, email/domain validation, sync gating — and the alerting to catch anomalies before they hit sales or leadership dashboards. Enforce data integrity: UTM governance, campaign membership, lifecycle stages, lead scoring and routing logic, field-level hygiene, canonical metric definitions. Operationalize the web request pipeline with our dev agency: structured briefs, tickets, SLAs, and launch-day runb

PythonRestMachine LearningAI
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