Lead Associate Solution Engineer in United States

Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t

Job Requisition ID # 26WD101203 Position Overview We are looking for an experienced, people-focused leader to join Autodesk’s Digital Support Team. As an Associate Manager, Customer Support, you will lead and develop a team focused on delivering exceptional customer support experiences. You will create a culture of accountability, empathy, collaboration, continuous learning, and feedback while empowering your team to perform at its best. You will coach employees, guide the team through complex product and process challenges, and partner across Autodesk to improve the customer and employee experience. You will also help shape team strategy, identify opportunities for operational improvement, and lead initiatives that move the business forward. In this role, you will continue building your expertise in construction technology while leading a team helping transform the construction industry. Work Location This is a hybrid role based in Denver, CO. Responsibilities Lead, coach, and develop a team of Customer Support Associates, setting clear expectations and creating an environment of accountability, engagement, and growth Own team performance by setting clear expectations, monitoring results, recognizing strong performance, and addressing performance gaps through timely coaching, feedback, and performance management Hire and onboard new Customer Support Associates and support their ongoing growth through career conversations, development planning, coaching, and meaningful learning opportunities Manage day-to-day team operations, including workload, coverage, pr

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Ready to shape the future of play? At Hasbro, we entertain and connect generations through storytelling and play. We’re looking for a curious, analytical, and driven Associate Brand Manager to help lead iconic brands — translating consumer and shopper insight into line plans and products kids ask for by name. You’ll work alongside designers, engineers, franchise managers, and licensees to bring new play experiences to life across global markets, partnering closely with regional marketing, demand planning, packaging, and sourcing teams. You’ll be the voice of the consumer throughout — using research and competitive analysis to shape strategy and translating data into stories that move the business. The Preschool & Fashion Team works on brands like Peppa, Potato Head, Baby Alive and Furby! Effective from the date that Hasbro opens its new Boston location, this position will be on-site Tuesday-Thursday at Hasbro's new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday-Thursday at Hasbro's HQ in Pawtucket, RI or at Hasbro's temporary location in Boston, MA. A Day in the Life as an Associate Brand Manager: Business Management Analysis on POS, share, and inventory tracking (Circana or equivalent); forecast inputs P&L stewardship at the item and line level — cost, margin, pricing, and promotional plans Business reviews, retailer line-review content, and the annual brand planning cycle Detailed work in P2M Development System and dashboards Product Development Line plan and range architecture: what to m

Use Your Power for Purpose Pfizer’s mission is to bring breakthroughs that change patients' lives. You will be at the forefront of driving the industry forward, making a significant positive impact. Through your efforts, you will uncover that incredible achievements are within reach. Join us in this journey of innovation and transformation, where every contribution helps to advance healthcare and improve lives worldwide. Together, we can make the impossible possible. ROLE SUMMARY This role is part of the Office of the CEO (OCEO) and specifically supports the Sr. Director, Executive Operations & NYHQ Site Engagement Lead. The role will help design a creative approach to how we engage with NY Headquarters (NYHQ) colleagues. The role will be responsible for executing the site engagement strategy, planning and leading events/activities, writing communications, and other ad hoc projects. This role requires frequent on-site attendance at the NYHQ office, at least 3-days per week, and especially to support our on-site events. ROLE RESPONSIBILITIES Help develop the annual NYHQ Site Engagement plan to foster a sense of community among colleagues Plan and execute events aligned with the approved strategy to ensure success against defined performance metrics Engage with internal teams and external partners to develop a wide range of creative activities both onsite and offsite Execute communication plan in order to reach colleagues through site-wide communications (email, newsletter, Viva Engage, digital screens) Align plans to budget and monitor actual spend Create purchases orders and process invoices Work collaboratively with operational groups at NYHQ such as Global Workplace Experience, Security, Communications, Colleague Resource Groups Participate in cross-site operations network, actively sharing <span style="color:#0000

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Finance at Brex The Finance team is a strategic engine at Brex. We lead planning, forecasting, capital allocation, and ROI analysis — partnering across the business to drive clarity and unlock opportunity. We partner across teams at Brex to ensure our business is building and planning with the same dream big goals throughout our entire organization. We’re not here to report on outcomes; we shape them. If you want to influence company direction and think long-term about value creation, this is where your ownership starts. Cross-functional alignment: We work on complex problems that cut across Engineering, Product, Design, Sales, Marketing, Revenue Operations, CX, and more. This requires the ability to generate buy-in from a wide set of stakeholders on key initiatives. Business intelligence: We are a data-driven organization that always provides data to support our decision-making. When data is not available, we find it in market

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Finance at Brex The Finance team is a strategic engine at Brex. We lead planning, forecasting, capital allocation, and ROI analysis — partnering across the business to drive clarity and unlock opportunity. We partner across teams at Brex to ensure our business is building and planning with the same dream big goals throughout our entire organization. We’re not here to report on outcomes; we shape them. If you want to influence company direction and think long-term about value creation, this is where your ownership starts. Cross-functional alignment: We work on complex problems that cut across Engineering, Product, Design, Sales, Marketing, Revenue Operations, CX, and more. This requires the ability to generate buy-in from a wide set of stakeholders on key initiatives. Business intelligence: We are a data-driven organization that always provides data to support our decision-making. When data is not available, we find it in market

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a role as Business Development Associate on the US Corporate Growth team. This person will report directly to the SVP, Corporate Client Growth as they secure new relationships with our target client base. This is a hybrid position out of our New York City office. What You’ll Do: Develop a working knowledge of industry coverage and the competitive landscape. Partner with management to identify top-tier new business opportunities based on strategic business development criteria and targets. Conduct outbound prospecting to generate leads and lead introductory/exploratory calls with prospects Meet designated sales targets using a strategic and thoughtful process designed to partner with clients and add value to their process Onboard new users effectively Work closely with the client service team to collect feedback on open and closed projects What You Have: Bachelor's degree from an accredited college/university Broad base knowledge of the sales process from lead generation to relationship management Excellent communicator capable of handling high-profile clients Demonstrated ability to work in a team atmosphere A desire to work in a fast-paced entrepreneurial environment Initiative and ability to handle increasing responsibility over time Excellent written and verbal communication skills AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication Ability to use AI-enabled tools thoughtfully an

Citibank, N.A. seeks an Applications Development Tech Lead Analyst for its Tampa, Florida location. Duties: Responsible for source code review to ensure it satisfies good coding practice. Coordinate all communication between tech team and Ab Initio vendor, including scheduling and chairing weekly meetings. Responsible for reconfiguration and reengineering to optimize performance. Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design. Prepare reports or correspondence concerning project specifications, activities, or status. Confer with systems analysts, engineers, programmers and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces. Manage the hardware infrastructure and monitor the performance metrices E2E. Identify areas of growth need and proposal scale up activities. Execute on scale up activities by submitting procurement requests, manage regular calls with the deployment team and plan go live/switch activity. Develop shell scripting code base to support the job executions, interactions between systems. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols. Requirements: Requires a Bachelor’s degree, or foreign equivalent in Information Technology, Engineering (any) or related field and 6 years of progressively responsible, post-baccalaureate experience as a Software Engineer, Associate Director – Data Engineering, Senior Consultant, Data Specialist, Assistant Systems Engineer or related position involving gathering new business requirements, architecture, analysis, estimation, design, implementation, and leading a team of software developers and software development. 6 years of experience must include: Experience with AbInitio Data Processing (SME), Data Modeling

ROLE SUMMARY: The key strategic focus within the Internal Medicine Research Unit (IMRU) is identifying novel therapies to prevent or treat metabolic diseases such as obesity and cardiovascular disease. Our goal is to build a world-class research team of dedicated scientists committed to developing a deep mechanistic understanding of the metabolic pathways underlying disease pathogenesis. As a senior scientific leader and member of the obesity discovery biology team, this individual will play a significant role in shaping the scientific direction for the obesity therapeutic area and influencing broader IMRU research strategy and portfolio priorities. The individual will help create and drive discovery research strategy across multiple programs, including target ideation, validation, translational biomarker strategy, hypothesis testing, and early clinical development within the IMRU obesity portfolio. The successful candidate will lead through both direct team leadership and influence across multidisciplinary partners, helping align scientific decisions across discovery biology, translational sciences, clinical, computational, and external collaborators. The individual will identify emerging therapeutic opportunities, advance portfolio programs with scientific rigor and urgency, and represent research strategies to internal leadership and the external scientific community. Knowledge and experience in the study of metabolic pathways are essential, and familiarity with the pathophysiology of dysmetabolic states would be advantageous. Strong self-motivation, excellent communication and interpersonal skills, and the ability to lead, mentor, and build scientific capability in a highly collaborative environment are essential. ROLE RESPONSIBILITIES: Shape and influence the scientific direction for discovery research programs aligned with IMRU therapeutic area and portfolio strategy. Ap

Become a part of our caring community Join a high-impact leadership role at the forefront of healthcare transformation. As the Lead Enterprise Architect, you will shape the future of technology across a complex and rapidly evolving healthcare ecosystem spanning payer, provider, pharmacy, clinical, corporate, and digital technology domains. This is an opportunity to influence enterprise-wide strategy, drive modernization at scale, and partner directly with executive leadership to deliver innovative, secure, and resilient technology platforms that improve business outcomes and healthcare experiences. You'll collaborate with senior tech domain leaders, product and engineering teams, infrastructure organizations, and cybersecurity stakeholders to define modern architecture standards, accelerate innovation, and enable scalable enterprise capabilities across the organization. We're looking for a strategic technology leader who combines deep architecture expertise with strong business acumen and healthcare industry knowledge. The ideal candidate is passionate about solving complex enterprise challenges, influencing organizational direction, and building future-ready platforms that balance agility, performance, security, and operational excellence. You will report to an Associate Director of Enterprise Architecture. The Lead Enterprise Architect is responsible for defining enterprise-wide technology strategy and architecture standards. These standards and modernization roadmaps apply across a complex healthcare ecosystem, which spans payer, provider, pharmacy, clinical, corporate, and tech domains. Additionally, the Lead Enterprise Architect governs digital transformation initiatives. This role partners with executive leadership, product teams, engineering organizations, infrastructure teams, cybersecurity, and business stakeholders to drive enterprise architect

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Strategic Finance team sits at the center of how the company allocates its time and resources. We're hiring across three complementary tracks — and looking for people with sharp financial instincts, a builder's mindset, and the drive to take on a large scope quickly. Whether you lean toward GTM strategy, FP&A infrastructure, or broad strategic partnership, this is a rare opportunity to shape a pre-IPO company at a pivotal moment in its growth. What You'll Do Build and own detailed financial and operational models with the highest quality and accuracy Use data to influence key strategic decisions across Product, GTM, and business leadership Lead planning analyses for cross-functional teams, evaluating tradeoffs across growth, efficiency, and resourcing Identify and develop KPIs; build dashboards to monitor performance and communicate insights to stakeholders Partner closely with business leaders to translate strategy into execution and drive accountability Help run bi-annual budgeting and headcount planning cycles Manage com

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with approximately 450 people between New York, Dublin, and a remote workforce. Customer Support Associates are on the front line working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from September 28th - October 9th. To be eligible for this role you will need to live in one of the following states: Delaware, Florida, Georgia, Kansas, Michigan, Missouri, Ohio, Oregon, Tennessee, or Utah. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements. You'll Get To… Respond to customer live chats and emails in a timely manner - live chat is our primary channel, with queue-based work making up around 90% of the role Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat Stay up to date on new product features and improvements Identify isolated customer experiences and escalate important issues Who We're Looking For Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us 1+ years customer-facing experience required in a similar role (retail, hospitality, online support) Expertise with written communication and the ability to spot spelling and grammar errors Proficiency with decoding conver

At Datadog, our Office Operations team runs the day-to-day operations to keep our employees safe, happy, and productive. This dynamic team works closely with leadership and staff to ensure that Datadog scales smoothly and continues to be a fantastic place to work. Every day brings new challenges and opportunities for collaboration and growth. What You’ll Do: Act as the face of Datadog by welcoming visitors and supporting employees in the office. Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality Cultivate and maintain positive working relationships with building management & vendor partners Partner with the Security team to ensure the implementation of all safety protocols Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our Datadog standard for quality and consistency Maintain inventory of office supplies and ensure timely restocking to support daily operations Arrange fun and engaging events for employees - both on a monthly cadence and an ad hoc basis Work closely with teammates to maintain smooth office operations and ensure consistency across all workplace processes Where required, work alongside various Operations teams to assist with office moves, build-outs and openings Who You Are: A true people person, with an empathetic and friendly demeanor A quick learner who loves tackling challenges and streamlining processes Exceptional time management skills with the ability to multitask effectively A self-starter who takes initiative and drives projects forward Calm and even-tempered, able to maintain composure under press

About the Team OpenAI’s Legal team plays a crucial role in advancing our mission by tackling novel and consequential legal issues in AI. The commercial infrastructure legal team supports the systems and facilities that make advanced AI possible, including compute, first-party silicon, colocation, and first-party data center development. About the Role We’re seeking a senior commercial infrastructure lawyer to lead legal work across our rapidly growing data center development and colocation portfolio. You will advise on complex, high-value transactions involving new data center sites, power, construction, colocation, and related infrastructure arrangements. This role is designed for a lawyer who understands how data centers are developed and operated—not a general real estate practitioner. You will work closely with infrastructure, finance, procurement, and operations teams, while coordinating outside counsel where appropriate, to help projects move quickly and responsibly. San Francisco is preferred, and occasional travel may be required. In this role, you will: Lead commercial legal strategy and risk management for data center development and colocation transactions. Draft, negotiate, and advise on colocation agreements, construction agreements, power-related arrangements, and other contracts supporting data center development. Support first-party projects involving raw land, site and power rights, design and construction, EPC models, third-party build-to-suit structures, and leasebacks. Partner cross-functionally with infrastructure, finance, procurement, operations, and other stakeholders on fast-moving, complex projects. Manage and collaborate effectively with outside counsel across a high volume of infrastructure matters. Develop scalable legal playbooks and contracting approaches for a growing portfolio of data center sites. You might thrive in this role if you have: 12+ years of legal experience, primarily in commercial legal roles. Deep, hands-on experience

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises legal professionals from diverse fields, including technology, privacy, IP, corporate, cybersecurity, employment, tax, regulatory, and litigation. About the Role We’re growing our world-class Legal team and seek an experienced counsel to lead our global hardware IP portfolio initiatives, including patent, trademark and other intellectual property matters related to our business. This role is highly cross-functional across OpenAI, including work across our Legal, Communications, Global Affairs, Product, Research and Executive teams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own global hardware IP initiatives, including setting and executing on the strategic direction and management of our hardware IP portfolio. Create scalable processes internally and externally with outside counsel to build, maintain and protect our hardware IP portfolio. Developing and maintaining internal hardware IP policies and programs. Engaging externally on hardware IP policy issues. Advising on strategic hardware IP deals. Advising on hardware IP issues, ranging from patent, trademark, trade secret to open source. Developing and building internal AI expertise, processes and tools to facilitate legal team work. Experience advising on complex technology transactions and inbound technology licensing. You might thrive in this role if you: Have at least 10+ years of combined hardware IP experience at innovative technology companies and law firms. Have a JD and license or qualification to practice in CA. Have a strong sense of ownership, are inquisitive and enthusiastic about technology, enjoy being con