Lead Design Management in United States

About the Role As an Account Director for Higher Education in AMER, you will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible, institution-wide transformation. You will work with presidents, provosts, CIOs, CTOs, academic and administrative leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation roadmap. You will own the commercial and customer journey end to end—from territory strategy, pipeline creation, and executive alignment through evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. This is a deeply technical, consultative sales role. You will be expected to understand AI capabilities and limitations, integration patterns, data governance, privacy, security, and change management; partner effectively with technical experts; and remain accountable for measurable customer and revenue outcomes after signature. In this role, you will: Own and execute the AMER higher education territory and account strategy, prioritizing institutions where OpenAI can support meaningful, responsible, and scalable transformation. Create pipeline and lead complex, multi-threaded new-business and expansion opportunities from first engagement through procurement, deployment, adoption, and value realization. Engage credibly with presidents, provosts, CIOs, CTOs, academic leaders, researchers, administrators, security teams, legal, procurement, finance, and end-user champions. Lead cross-functional pursuit and account teams across Solutions Engineering, Customer Success, Product, Research, Security, Legal, and other functions to design evaluations, pilots, technical validation, executive business cases, production deployments, and adoption plans. Translate AI model and platform capabilities

About the Team OpenAI’s Communications team is responsible for helping people understand our mission, technology, and impact. The team works across the company to communicate clearly and thoughtfully with a wide range of audiences in a rapidly evolving environment. Within Communications, the Strategy & Systems team is building a new model for how communications organizations operate—combining strong strategic judgment, effective operating systems, and the growing capabilities of AI. We design the frameworks, tools, and ways of working that help the broader team focus on its highest-impact priorities and execute them effectively. About the Role We are looking for a Strategy & Operations Manager to help make this operating model real. You will translate priorities into action, lead high-impact initiatives from idea through implementation, and design better ways for the Communications team to work. You will take ownership of complex projects that require clear thinking, strong follow-through, and a willingness to challenge how work has traditionally been done. You will partner with senior leaders, technical builders, and cross-functional teams to bring structure to ambiguous problems, strengthen execution, and apply AI in practical ways that improve how the organization operates. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead strategic initiatives and special projects across Communications, turning ambiguous opportunities into clearly defined problems, aligned plans, and successful implementation. Help shape how the team sets priorities, makes decisions, and follows through on its most important work—including launches, campaigns, reactive moments, and longer-term initiatives. Design an AI-forward approach to project and program management, building systems that maintain momentum, surface risks early, and make ownership and de

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The team owns top-of-funnel strategy and operations for the Upmarket Sales organization, supporting both AEs and SDRs. We shape and operate how leads and accounts are deployed across the field through lead routing and management, AE account pairing, territory management, and account assignment strategy. This role sits at the center of how our Upmarket Sales organization goes to market and creates pipeline. You’ll own both the day-to-day operations and the evolution of our Top-of-Funnel processes—working hands-on in the details while shaping the strategy for how we deploy AEs and SDRs. Your work will ensure the right coverage, processes, and workflows are in place to improve pipeline generation, seller productivity, and the overall efficiency of our GTM motion. What you’ll do as a Senior GTM Strategy & Operations Manager at Vanta: Own the day-to-day execution of Top-of-Funnel operations, including responding to field requests and managing the processes, data, systems, and business logic underlying lead-to-account, territory, and AE coverage decisions. This is a hands-on role that balances ongoing operational needs with larger strategic initiatives and process improvements. Own territory strategy and ongoing territory management, ensuring AEs and SDRs have high-quality, balanced coverage and identifying opportunities to improve how accounts and selling capacity are deployed. Design and optimize AE coverage and account pairing strategies to improve how our sellers work together to generate and progress pipeline. Identify and lead Top-of-Funnel initiatives that improve pipeline coverage, territory quality, seller productivity,

As the Salesforce Administrator at Coder, you’ll help keep our Salesforce environment reliable, efficient, and ready to support the business. You will help keep our Salesforce environment running cleanly and efficiently, and you'll work closely with Finance and our Sales Ops Salesforce Admin. The work spans day-to-day administration, Flow builds, and DealHub CPQ support — with occasional AI-assisted development tasks mixed in. You'll be working alongside someone who knows the environment well, so the expectation is that you can plug in quickly and operate with minimal hand-holding. What you’ll do here Own day-to-day Salesforce administration including user management, configuration, and data integrity Design, implement, and troubleshoot Automations using Salesforce Flow Configure and support DealHub CPQ including pricing rules, quote templates, and related requests Build and maintain reports and dashboards, with a focus on pipeline and revenue visibility for Finance Partner cross functionally on projects, sandbox management, and incoming support work Assist with Apex AI-assisted development tasks as needed Support data quality efforts including deduplication and cleanup as needed Manage end to end implementation of Salesforce including Okta provisioning, sales tools, and CPQ Own data governance across Salesforce by enforcing data quality standards, managing field-level security and access, and building validation rules that catch bad data at entry. You'll audit integrity regularly and partner with RevOps and Engineering to keep CRM data trustworthy Lead technical delivery of system improvements: scoping, building, testing, and deploying changes end-to-end Manage Salesforce releases, sandbox environments, and deployment processes Develop and maintain Salesforce customizations using Apex, Visualforce, and Lightning Web Components Own integrations between Salesforce and connected systems including architecture, build, testing, and maintenance Perform unit testing, trou

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Fullstack Software Engineer to help us build our initial product. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Your Responsibilities Lead and mentor a team of engineers, fostering growth, collaboration, and technical excellence. Partner closely with product and design to define requirements, prioritize work, and translate business needs into scalable technical solutions. Oversee development across frontend and backend, ensuring well-tested, secure, and performant code. Establish and maintain best practices in engineering, including CI/CD, test automation, and code review. Provide long-term technical vision for the evolution of Glide’s platform and infrastructure. Help recruit and build a diverse, world-class engineering team. Need-to-Haves Proven experience leading software engineering teams, including mentoring and performance management. Strong technical foundation in fullstack development (JavaScript/TypeScript, React, Node.js, Next.js). Experience designing and maintaining scalable, secure architectures. Deep knowledge of modern frontend technologies (responsive HTML/CSS, state/data fetching libraries like React Query/TanStack or tRPC). Familiarity with cloud infrastructure and DevOps practices (AWS, Docker, Git, CI/CD). Excellent understanding of software engineering best practices: architecture, testing, and security. Strong communication and collaboration skills, with the ability to partner effectively across functions. Nice-to-Haves 7+ years of professional software engineering experience, wi

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's Infrastructure Engineering team is what makes operating Sentry simple, safe, and seamless for every other engineering team in the company. They build the internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale without needing deep infrastructure expertise themselves. As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the tools that power Sentry's growth: internal admin and change management tools, configuration automation, and the routing layer that underlies Sentry's architecture. You'll be responsible for technical vision, team health, system reliability, and partnership with engineering teams across the company who depend on your team's tools every day. You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its operational model as the company grows. In this role you will Lead a team of engineers building the internal control platforms that every engineering team at Sentry relies on to operate services safely. Drive the evolution of Infrastructure Engineering's platform, including configuration management, traffic routing and environment controls Own the team's technical direction, contributing to key decisions on API architecture, internal tooling design, and automation frameworks. Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development. Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery. Partne

Manager I, Engineering - Change Experience Platform The Change Experience Platform team builds the internal experiences and platform capabilities that help Datadogs understand, author, route, and safely manage infrastructure changes. The team owns internal UI and CLI frameworks, change-management user experiences, notification and subscription platforms, and infrastructure governance signals used across Datadog’s engineering organization. Its work sits at the intersection of developer experience, infrastructure operations, product design, and change safety. We’re looking for a hands-on technical leader to manage and grow a team of engineers working on the systems that shape how Datadog engineers interact with infrastructure change. You will partner closely with infrastructure, developer experience, platform engineering, and product teams to build reusable interfaces, workflows, and safety mechanisms that make complex change processes easier to understand and safer to execute. This is a high-impact role for someone who enjoys combining product thinking with strong engineering judgment. You will help the team balance framework ownership, platform reliability, internal customer needs, and long-term technical direction across a portfolio that includes UI systems, CLI authoring and publishing, change-management workflows, notification routing, subscriptions, and infrastructure cordon management. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Lead and grow a small team of engineers responsible for internal platforms and product experiences used across Datadog engineering. Help define what “good” looks like for internal developer-facing platforms, including usability, reliability, documentation, adoption, and supportability. Se

Role Summary: Datadog is seeking a Staff Software Engineer to help shape the future of our Bring Your Own Cloud (BYOC) Logs offering by unifying observability pipelines with log management software that customers deploy and manage in their own infrastructure. This role will focus on building and scaling systems that process, route, and store high-volume observability data within customer-managed infrastructure. You will operate as a hands-on technical leader, driving architecture, cross-team delivery, and product direction across a complex and evolving space. This is a high-impact opportunity to influence product strategy, mentor engineers, and solve deeply technical challenges at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Make customer-controlled deployments feel like a managed Datadog product: deployment, upgrades, configuration, observability, diagnostics, reliability, and secure operation across diverse customer cloud environments Build and scale high-throughput systems for log processing, routing, and transformation across distributed environments Lead cross-team initiatives, aligning engineers, product managers, and stakeholders to deliver complex, multi-team projects Design and implement software that runs reliably that customers deploy and operate within their own cloud infrastructure. Improve system performance, scalability, and cost efficiency through thoughtful trade-off analysis and capacity planning Contribute hands-on to critical code paths, debugging, and deployment challenges in customer environments Who You Are: You have significant experience building software that is installed, deployed, and operated in customer environments rather than only as a fully managed SaaS service. You have strong expertise in distributed systems,

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Job Title: Staff Software Engineer, Edge Team. Intro : The Edge team owns the systems (including CDN, TLS, DNS, ingress/egress proxy fleet, and rate limiting) that connect 600M+ users to Pinterest. We're looking for a Staff Software Engineer to lead our efforts to manage automation traffic (such as bots and crawlers) at the Edge, while shaping the future of our rate limiting platform.. What you’ll do: Build Edge systems that combine in-house implementation, open-source software like Envoy proxy, and multiple CDN & DNS providers. Balance what to build, what to leverage from the community, and what to orchestrate across vendors. Drive automation traffic management efforts in the Edge space, designing solutions to manage bots and crawlers at scale. Design and implement request processing logic in Envoy to support Edge capabi

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Identity Infrastructure Engineering team sits at the core of this effort, designing and building the identity and access management solutions that protect our model weights, customer data, and critical systems across multiple cloud environments. We partner with teams across OpenAI—Applied Engineering, Research, IT, and Security—to provide a secure and scalable platform for permissioning, orchestration, and innovative AI research. About the Role We’re looking for a Staff+ Software Engineer to help build and evolve the identity infrastructure that supports OpenAI’s research, engineering, and internal platforms. This role sits at the intersection of cloud infrastructure, identity systems, and software engineering. You’ll work across production systems, infrastructure-as-code, cloud control planes, identity providers, and operational infrastructure to build secure, scalable, and reliable systems used broadly across the company. The ideal candidate has experience building and operating large-scale, mission-critical systems with strong reliability and security requirements, and is comfortable writing production code, designing distributed systems, and driving ambiguous projects from 0 to 1 while building the operational rigor needed to run critical infrastructure over time. In this role, you will: Lead the architecture, development, and operation of identity infrastructure that spans cloud platforms, internal systems, and critical engineering services. Design and evolve systems for authentication, authorization, access governance, auditability, and policy enforcement with a strong focus on reliability, scalability, and secure-by-default design. Build foundational infrastructure and platform capabilities that are broadly used across engineering, research, and security teams. Improve the reliability, observability, performance, and op

About the Team The Premium team owns some of the highest-leverage customer-facing levers in ChatGPT’s consumer revenue business, spanning the paid customer journey: helping users understand the value of paid plans, convert with confidence, and continue finding lasting value in their subscription. Our work is highly cross-functional, partnering with Product, Data Science, Design, FinEng, Finance, Legal, Support, and Marketing to improve free-to-paid conversion, renewal, customer lifetime value, and revenue while keeping the experience trustworthy, scalable, and low-friction. In This Role, You Will: Lead and scale an engineering team responsible for some of ChatGPT’s most important subscription and monetization experiences. Own the technical execution for Premium customer experiences across plan merchandising, paywalls, upgrade flows, checkout UX, plan management, renewals, downgrades, and cancellation. Partner with Product and Data Science to run high-quality experiments across upgrade, trial, renewal, downgrade, and cancellation flows. Improve key subscription metrics including conversion, renewal, churn, ARPU, and lifetime value. Build reliable customer-facing Premium experiences for purchase, plan management, renewal, downgrade, cancellation, and access-related states at scale. Partner closely with FinEng and other platform teams to evolve the billing, payments, and entitlement capabilities that power Premium experiences. Collaborate closely with Product, Design, Data Science, Finance, Legal, Support, and Marketing on monetization strategy and execution. You Might Thrive in This Role If You: Have 5+ years of engineering management experience, Have strong technical expertise in backend, frontend, or full-stack development, with experience building growth-oriented features. Have a track record of improving conversion, retention, or monetization through experimentation and data-driven product engineering. Are experienced with subscription products, plan merchandising

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture. About the Role OpenAI is seeking a Principal Software Engineer to join the Infrastructure Security (InfraSec) team. InfraSec safeguards the core of OpenAI’s research and production environments: GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data. As a Principal Software Engineer, you will set technical direction and drive execution of critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s customer and supercomputing environment and must remain robust under intense scale and adversarial pressure. In this role, you will: Own the architecture and roadmap for one or more core security services (e.g., authN/Z, policy enforcement, secure proxies, key management), taking them from design to rollout to long-term operation. Design and implement planet-scale security systems that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD: balancing security, reliability, latency, and developer ergonomics. Lead cross-functional launches

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Principal Technical Architect - AI/ML LEAD. STRATEGIZE. TRANSFORM. SUMMARY: Recognized expert and strategic technical advisor resolving critical, wide-ranging design matters for legacy modernization and Generative AI. WHY THIS ROLE? You act as the technical "North Star" for high-stakes migrations. You exercise wide latitude in determining objectives and approaches to critical assignments with high business impact. WHAT YOU’LL DO: Develop reusable solution patterns, global reference architectures, and practice-wide white papers. Modernize legacy stacks (Netezza, Teradata, Exadata) into Snowflake AI workloads using deep architectural knowledge. Act as a trusted technical advisor to C-suite stakeholders, bridging business strategy with AI execution. Solve for LLM robustness, including managing prompt safety, hallucinations, and latency at enterprise scale. Gen AI Robustness: Architect enterprise-grade guardrails for LLMs, ensuring safety and performance. Legacy Transformation: Facilitate high-complexity data migrations from on-prem legacy systems into AI-ready cloud environments. Strategic Risk Management: Determine technical approaches for assignments that impact regional or global design success. SNOWFLAKE-NATIVE TECH STACK: Vector Data Types, Snowflake Cortex, Advanced LLM

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Customer Engineering organization serves as the primary technical interface for our global customers and helps ensure that Micron solutions are seamlessly integrated into next-generation technology platforms. Our team coordinates deep engineering engagements, technical product qualifications, and architecture reviews to secure design wins and grow market share. We are dedicated to providing world-class technical support that accelerates revenue and builds long-term strategic partnerships with our customers. Role Description: The Field Applications Engineer - Associate plays a vital role in achieving the technical achievements needed to launch products. You will be an important member of our field engineering team. In this position, you will oversee many end-to-end technical tasks, including sophisticated product sample deployments, lifecycle management, addressing technical questions, and other customer interactions. You should adopt an "automation-first" approach to actively find ways to improve processes and apply AI-based workflows in daily operations when possible. This role can lead to a full-time FAE career for individuals who achieve the right results. It also requires demonstrating the right skills and behaviors. Example Responsibilities: Coordinate the entire process of tech

Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t