Account Director, Higher Education

Qualification

10+ years of experience selling platform-as-a-service and/or software-as-a-service solutions, with a sustained record of meeting or exceeding meaningful revenue targets through complex, multi-year enterprise sales motions. Direct experience selling to higher education institutions or systems, with a strong understanding of decentralized decision-making, academic and administrative stakeholders, governance, procurement, privacy, security, and change management. Demonstrated ownership of consumption- or usage-based revenue, including forecasting usage, driving adoption, creating new use cases, and converting customer outcomes into expansion. The technical depth to learn complex AI products, lead effective discovery, partner closely with technical teams, explain technical concepts accurately at both executive and practitioner altitudes, and translate them into academic, operational, research, and commercial outcomes. Experience leading strategic transformations rather than isolated point-solution sales, including governance, change management, adoption, and measurable operational, academic, research, or user outcomes. Strong executive presence, structured communication, and the abilit