Lead Program Manager in United States

The ML Observability team builds cutting-edge tools to monitor, explain, and improve AI systems in production, particularly those leveraging Large Language Models (LLMs) and generative AI. We provide robust, scalable observability for AI workloads, including drift detection and model evaluation, and behavior tracing, enabling customers to ship AI with confidence. As a Staff Engineer, you’ll lead the development of new features and foundational capabilities within Datadog’s LLM Observability product. You will shape product direction, drive experimentation, and apply your deep understanding of both AI systems and software engineering to solve open-ended problems in the fast-moving AI landscape. Your work will directly impact how our customers monitor, troubleshoot, and optimize LLM-based applications in production. Join us in building the foundational tools that make AI systems observable, understandable, and reliable in the real world. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive design and implementation of LLM observability features. Ideate, prototype, and scale new product features to provide insights and drive improvements for generative AI systems Work cross-functionally with other eng teams, product, UX, and applied science to iterate fast and find product-market fit Develop and extend tools for tracing, evaluating, and debugging LLMs Influence architecture decisions and mentor engineers to build resilient, high-performance systems Stay close to customer pain points and use those insights to guide product and engineering priorities Stay current with industry trends and advancements in machine learning and observability, driving innovation within the team Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or r

Datadog is looking for a visionary Senior Leader of Sales Engineering (SE) to lead and scale a high-performing team of SE Directors in North America across Enterprise, Majors, and Public Sector accounts. This is a strategic leadership role with regional and global impact. You will define the Sales Engineering strategy for North America and act as a regional voice in global discussions with Product Management, Engineering, and Go-To-Market teams—ensuring that customer needs in North America influence Datadog’s global direction. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You Will Do Executive Leadership & Organizational Growth Recruit, develop, and lead a team 3rd line SE Directors, fostering a culture of technical excellence, customer-centricity, and continuous growth. Define and drive the technical sales strategy across North America, and globally. Set the vision, priorities, and operating model for Sales Engineering, ensuring alignment with Datadog’s business objectives and local market dynamics. Partner with Sales Leadership to align on revenue targets, go-to-market initiatives, and strategic customer engagement across the region. Represent North America Sales Engineering globally, ensuring regional perspectives and requirements are reflected in Datadog’s product roadmap and GTM planning. Customer Partnership & Advocacy Act as a trusted advisor to C-level and senior technical executives, demonstrating how Datadog solves critical observability, performance, and security challenges, especially given the rapid business adoption of AI. Provide executive support for high-stakes opportunities, offering guidance throughout complex sales cycles. Serve as an executive sponsor for strategic customers across North America. Promote value-based technical s

We’re looking for a Senior Engineering Manager who is ready to lead through ambiguity and improve how software gets built at MongoDB. This role leads teams focused on developer productivity, with an emphasis on measurable improvements to the software development lifecycle. This role can be based remotely in the United States. The Team The AXIS team (AI, X-functional tools, Insights, and Signals) sits within Developer Productivity and is responsible for overseeing the metrics and observability infrastructure of our expansive developer environment to help build a strong data-driven culture. You’ll also be a key partner in building the agentic ecosystem for AI-driven development across engineering. Candidate Profile We’re looking for an experienced leader with a passion for solving the big challenge of measuring developer productivity and providing the actionable signals that help teams improve their performance. They should be comfortable working collaboratively with other leaders and partners across our Engineering and Data teams in maximizing the use of data for insights and AI enablement. The right candidate for this role will have 4+ years of experience managing software engineers, including hiring, performance management, growth planning, and compensation; required for external candidates and preferred for internal candidates 8+ years of hands-on software engineering experience building and operating production systems; experience in developer tooling, platform engineering, observability, or data engineering is a strong plus Demonstrated the ability to lead through ambiguity, work across team boundaries, and deliver outcomes without close supervision Strong customer orientation and sound judgment in finding practical, high-leverage solutions Experience working with systems involving analytics, data pipelines, and metrics platforms Experience with AI tools development and enablement efforts Strong technical judgment, including the ability to evaluate t

About the Role In this role, you’ll lead and evolve the design system foundations for ChatGPT. You’ll make nuanced design judgment explicit and usable across product teams, establishing the principles, patterns, and standards that enable coherent, high-quality experiences at scale. A paramount part of this role is raising OpenAI’s craft bar. This work extends beyond maintaining a component library: you’ll define what excellent product design looks and feels like, establish clear guidance for choosing and applying interface patterns, and ensure that new ChatGPT experiences strengthen a coherent system across platforms. Working closely with research, engineering, product, and design, you’ll create a continuous learning loop between design principles, product experiences, evaluation, and evolving technology—shaping a system that becomes more capable and expressive as ChatGPT grows. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role you will: Define an exceptionally high standard for craft and taste, translating that standard into principles, guidance, and examples that elevate the quality of ChatGPT. Own and evolve ChatGPT’s design foundations, including typography, sizing, spacing, layout, motion, accessibility, and responsive behavior. Establish a shared source of truth across platforms and improve the systems connecting tokens, components, patterns, widgets, learning experiences, and app-like product experiences. Build a comprehensive design systems framework with clear, opinionated guidance about when and how product teams should use different interface patterns. Translate design judgment into durable standards and use prototyping and evaluation workflows to test experiences, identify recurring issues, and improve the system. Identify promising patterns across emerging product experiences and turn them into reusable, documented foundations. Partner with research, engineering, product, and design to evolve the d

About the Role We're looking for a Head of Competitive Intelligence to build and lead a world-class competitive intelligence function. This person will transform market signals into strategic advantage by developing the frameworks, analysis, and insights that inform our product strategy, go-to-market approach, and executive decision-making. This is not a research role. It's a highly cross-functional strategy role that sits at the intersection of Product, GTM, Research, and Leadership. You'll establish the systems, operating cadence, and analytical rigor that help the company understand where we win, where we're vulnerable, and how the market is evolving. What You'll Do Build and own the company's competitive intelligence strategy and operating model. Develop and maintain comprehensive competitive assessments, including Harvey Ball analyses, feature matrices, product comparisons, pricing analyses, and market landscape reviews. Create executive-ready competitive insights that influence product strategy, roadmap prioritization, pricing, and investment decisions. Build best-in-class objection handling and competitive messaging for Sales, Marketing, Customer Success, and Partnerships. Monitor competitor product launches, model releases, acquisitions, partnerships, pricing changes, funding, and GTM motions, synthesizing complex information into clear strategic recommendations. Establish repeatable processes and tooling for collecting, validating, and distributing competitive intelligence across the company. Partner closely with Product Management to inform roadmap decisions and identify areas of strategic differentiation. Collaborate with Marketing to sharpen positioning and messaging based on competitive dynamics. Support executive leadership with board-ready competitive analyses and market briefings. Build dashboards and reporting that track competitive movements and emerging industry trends. Develop frameworks that evaluate competitors across capabilities, enterprise r

We're looking for a Manager of Restaurant Back Office Systems to own and lead our CrunchTime platform strategy, administration, and integration ecosystem. This role is responsible for ensuring CrunchTime operates reliably as the backbone of restaurant-level inventory, labor, and operations management, while managing a small team and partnering closely with IT, Finance, and Operations stakeholders. This is a hands-on leadership role: you'll set direction for the platform, develop and cross-train two direct reports so the team can cover for one another, and remain deeply technical enough to troubleshoot integration issues, guide configuration decisions, and evaluate system changes yourself. ***Musts be in the office 4 days a week*** What You'll Do Own the CrunchTime platform end-to-end, including configuration, maintenance, upgrades, and long-term roadmap Lead, coach, and develop a team of 2 direct reports, setting clear goals, providing regular feedback, and supporting their career growth Cross-train direct reports across CrunchTime modules and integration points so the team has full coverage and no single point of failure during absences, escalations, or turnover Build individual development plans for direct reports, identifying growth opportunities and stretch assignments across platform, integration, and vendor management work Manage and troubleshoot integrations between CrunchTime and: Point of Sale (POS) systems SAP (financial/ERP data flows) Distribution partners such as Sysco (EDI/ordering, invoicing, and inventory feeds) Serve as the primary escalation point for data discrepancies, integration failures, and system outages affecting inventory, ordering, or labor data Partner with Finance, Supply Chain, and Operations teams to ensure back office data supports accurate COGS, inventory valuation, and labor cost reporting

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Software Engineer / Technical Lead (AI & Automation) will provide technical leadership for the design, development, modernization, and support of critical applications supporting Prior Authorization Operations (PAOps) under PBM line of business. This role will be responsible for building and maintaining scalable, cloud-native solutions that enable intelligent workflow automation, AI-driven decisioning, document processing, and business process optimization. The ideal candidate is a hands-on technical leader with strong software engineering and cloud architecture expertise, coupled with practical experience implementing Generative AI, Agentic AI, and Large Language Model (LLM) solutions in production environments. This individual will collaborate closely with Data Engineering, Data Science, Product, and Business teams to deliver highly available, secure, and scalable applications while driving innovation through AI-powered solutions. Key areas of focus include: Application architecture, development, and production support Cloud-native engineering and platform modernization Microservices and distributed systems AI/GenAI, Agentic AI, and LLM-based solutions Event-driven and streaming architectures Engineering best practices, mentoring, and technical leadership R

Business Planner - Print Customer Services and Solutions Description - As the lead Business Planner, you will partner across the Print Consumer Services and Solutions (CSS) organization, to drive operational excellence, strategic planning, and execution. You will lead the organization's business management rhythm, ensuring effective coordination of priorities, planning processes, and leadership operating cadences. Leveraging strong financial acumen, you will oversee budget planning, forecasting, and performance management, providing insights and recommendations that support informed business decisions. Through exceptional communication skills and attention to detail, you will enable the VP and leadership team to effectively represent the organization's priorities, progress, and results across executive and cross-functional forums. You will collaborate closely with peer organizations to strengthen operating models, drive organizational alignment, and continuously improve business management practices across CSS. Responsibilities Business Operations Partner with CSS leadership to drive the organization's business management rhythm, operational excellence, and execution of strategic priorities through effective planning, governance, and stakeholder alignment. Coordinate business reviews, planning activities, and stakeholder engagement. Facilitate organizational priority setting, performance reporting, and operational reviews across business, financial, organizational, and transformational initiatives. Anticipate business needs, identify risks and dependencies, and proactively develop solutions that support successful execution of CSS priorities. Communications Lead the CSS communication strategy and executive storytelling framework, ensuring clear alignment around organizational priorities,

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sales Development Representative to join our team. This is a Hybrid role, reporting to the Manager of Sales Development in the Sales Development department. You will have the opportunity to be a key contributor to Zscaler’s sales pipeline and revenue growth through lead qualification. This is a hybrid onsite role that requires 2 days a week in the office (Plano, TX/Raleigh, NC/or Boston, MA) . What you’ll do (Role Expectations) Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines Qualifying and scheduling well qualified appointments with main decision makers within global 2000 or "targeted" companies through inbound and outbound leads Utilizing the CRM to maintain accurate activity, contact, and account information of all customers and prospects Who You Are (Success Profile) You act like an owner. Your passio

As an Engineering Manager on Coder’s Core Workspaces team, you’ll lead engineers building and evolving the systems behind our agentic development experience. You’ll help make agents more capable, reliable, and useful across real development environments. You’ll guide technical direction while growing the team and keeping execution sharp. You’ll work closely with Engineering, Product, and Design across the agent harness, integrations, and developer workflows. What you’ll do here Lead and grow a team within our Workspaces organization. Set technical direction across the agent harness, integrations, and workflows. Stay close to the code and contribute to architecture and implementation decisions. Evolve agent execution, tool use, context management, streaming, and long-running workflows. Extend our provider-agnostic architecture as models and capabilities change. Partner with Product and Design to turn agent capabilities into useful developer experiences. Improve reliability, performance, and operability across agentic systems. Coach engineers, raise the technical bar, and create clarity around priorities and tradeoffs. What we’re looking for Experience managing and growing software engineering teams. Strong hands-on engineering experience with React and TypeScript . Experience with Go . Hands-on experience building systems around LLMs and agentic workflows. Experience with model APIs, tool calling, context management, or agent loops. Strong distributed systems knowledge. Working knowledge of AWS . Strong technical judgment and comfort working through ambiguity. A track record of helping engineers grow while maintaining a high execution bar. Bonus tacos if you have Experience building coding agents, developer tools, or cloud development environments. Experience with MCP , agent tools, or multi-agent systems. Experience with remote execution, sandboxing, or isolated compute. Experience building abstractions across multiple model providers. Deep experience with AWS, Kube

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As an Engineering Manager (Player & Coach), you will lead and mentor a team of Forward Deployed Engineers focused on building, scaling, and optimizing LLM inference workloads for Baseten customers. Applying both hands-on technical ownership and managerial leadership, you will guide your team through the processes of designing, deploying, and managing high performance, low latency AI applications on Baseten’s platform. FDE at Baseten is not a sales function – we are a mix of engineering, product, and customer architects who contribute to the core Baseten codebase, drive large portions of our feature roadmap, and execute on complicated customer engagements. You will also partner with product, infrastructure, and other customer engineering teams to ensure that large language models (LLMs) and other generative AI systems deliver best-in-class performance, reliability, and cost efficiency in production environments. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: Forward Deployed Engineering on the frontier of AI The fastest, most accurate Whisper transcription Deploy production-ready model servers from Docker images Deploy custom ComfyUI workflows as APIs RESPONSIBILITIES Leadership & Team Management Lead, mentor, and grow a team of Forward Deployed Engineers, providing guidance on technical direction, project execution, and professional deve

As a Director, Enterprise Sales Engineering, you will lead a team of frontline leaders, driving account strategy, deal execution, operational excellence, and team development across your region. This is a strategic leadership role with regional impact within North America. You will act as a force multiplier by owning team and region performance, shaping execution standards, and partnering closely with Sales leadership to influence go to market strategy, improve outcomes, and scale impact beyond individual deals. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own in-field execution at a regional level by taking an executive presence role in strategic and high-impact opportunities and providing senior-level stakeholder alignment and technical credibility alongside your team. Develop and operationalize a repeatable formula and methodology that can scale across a large customer base, enabling Datadog to accelerate enterprise growth by illustrating to customers how Datadog’s observability and security solutions quickly, simply, and efficiently deliver measurable business outcomes especially in a world increasingly dominated by Agentic AI. Partner confidently with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment operating 2-3 quarters ahead to anticipate resourcing needs and business priorities. Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression. Lead, coach, and develop a team of Sales Engineering leaders, driving performance, engagement, and long-term career growth through regular feedback and structured development. Hire and onboard top talent across ICs and manager-lev

As a Director, Enterprise Sales Engineering, you will lead a team of frontline leaders, driving account strategy, deal execution, operational excellence, and team development across your region. This is a strategic leadership role with regional impact within North America. You will act as a force multiplier by owning team and region performance, shaping execution standards, and partnering closely with Sales leadership to influence go to market strategy, improve outcomes, and scale impact beyond individual deals. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own in-field execution at a regional level by taking an executive presence role in strategic and high-impact opportunities and providing senior-level stakeholder alignment and technical credibility alongside your team. Develop and operationalize a repeatable formula and methodology that can scale across a large customer base, enabling Datadog to accelerate enterprise growth by illustrating to customers how Datadog’s observability and security solutions quickly, simply, and efficiently deliver measurable business outcomes especially in a world increasingly dominated by Agentic AI. Partner confidently with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment operating 2-3 quarters ahead to anticipate resourcing needs and business priorities. Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression. Lead, coach, and develop a team of Sales Engineering leaders, driving performance, engagement, and long-term career growth through regular feedback and structured development. Hire and onboard top talent across ICs and manager-lev

Manager I, Engineering - Onboarding Growth This Engineering Manager will lead the Onboarding team within the Shared Capabilities organization, setting product direction, and coaching and developing team members. They will staff and drive projects that drive new users to adopt Datadog in their organizations. From the first time a new user signs up for a Datadog trial, this team is responsible for making sure they have a world class setup and onboarding experience, and can realize the full value of Datadog in their organization. Onboarding owns the “front door” of Datadog, the very first experience new users and prospective customers encounter. This work is extremely important to company success - improving our onboarding process directly impacts new users ability to find value with Datadog quickly. This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling first-time user experiences At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Work with Product Management and Design to plan and staff projects for the Onboarding Growth team Coach and develop engineers at various levels Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more Build UX features to streamline the onboarding and trial experience through rapid experimentation Build out data platforms and use that data to personalize the onboarding experience for each user Work directly with product teams to ensure each product has a best in class new user experience Create AI-assisted setup options to make sure initial setup “just works” out of the box Champion the use of analytics data to analyze user behaviour and apply those insights

We are looking for a talented engineer to lead evaluation of startup acquisition opportunities in the AI, cloud and security space. You will drive product evaluations, prepare and manage technical architecture discussions with target groups in Product and Engineering and provide roadmap suggestions for M&A and investments for Datadog. You will be a key partner to Datadog’s C-level leadership and highly visible at the most senior levels of Datadog. The role is reporting into the Senior Director of Product Strategy and falls within the Product organization. We are looking for an innovative and strategic thinker who is passionate about the latest tech being developed by startups in the cloud, AI and security space. The ideal candidate enjoys researching and evaluating new technologies, works effectively with cross-functional teams, and communicates opinions concisely to our leadership team. Broad understanding of relevant Cloud Technologies and deep understanding of the full coverage of Datadogs current offerings is necessary. The Corporate Development team is small and values authentic, strong-willed individuals who think creatively and proactively. This role leads technical due diligence from a product and architecture perspective across our acquisition pipeline. You'll scope and stand up proof-of-concept and sandbox environments to stress-test candidate products, then give an honest, unvarnished view of their quality and depth - the kind of assessment that holds up regardless of deal momentum. You'll assess technical architecture, flag the risks and open questions that matter most early, and turn that into a clear post-acquisition integration path. Working closely with engineering, you'll keep the evaluation focused on what's actually decision-relevant, then translate the findings into strategic recommendations for leadership and help carry the integration through by partnering with the right people on the other side. What You’l