Lead Senior Software Engineer L3 in Raleigh

The team + the role Pendo's Data & GTM Intelligence org exists to make the revenue organization faster, smarter, and more effective. We sit at the intersection of data, AI, and GTM execution. We hold ourselves accountable to whether the teams we support are getting measurable, lasting value from our work. This role owns the operational foundation for Pendo's Customer Engineering organization: process design, planning cycles, and strategic partnership with CE leadership. You stay close to the business - deeply embedded in the CE org, with a point of view on where process, data, or AI could unlock better outcomes. You also serve as the CE pod lead, the coordination point for Applied AI, Business Systems, and Data work that touches your function. You operate with significant autonomy. You identify what is broken, design the solution, and bring stakeholders along. The best person for this role has strong customer success and sales engineering domain knowledge, sharp analytical instincts, and genuine enthusiasm for rebuilding operations around AI. What this looks like day-to-day Own core CE operational work: book-of-business design, territory assignments, capacity planning, and quota framework support. Design, document, and improve CE processes end-to-end including onboarding handoff workflows, renewal and expansion pipeline governance, risk escalation protocols, and success plan hygiene. Partner with Analytics to translate data into clear, actionable recommendatio

The Team + The Role The Product Design team at Pendo works closely with senior product leaders and sits at the center of product strategy and delivery. The team operates close to both the problem and the build, using LLM-assisted exploration, code-level prototyping, and customer validation before work moves into Figma for systems and polish. Designers ship across a multi-app platform with a high bar for craft, reliability, and product impact. As a Staff Product Designer, you will lead design across the platform and move toward the highest-impact work. You will own projects end-to-end, from problem framing through shipping, partnering with product and engineering to make sophisticated experiences feel simple. AI-assisted workflows are part of how this team works every day, and this role is expected to use, improve, and share those workflows. This role is based in our Raleigh office. What this looks like day-to-day Platform design leadership: Lead design across multiple product areas and own projects from problem framing through shipping. Partner with product and engineering to reduce complexity without losing capability, starting from customer need rather than feature requests. Prototyping and validation: Build interactive prototypes using code-adjacent tools and validate them with real users before engineering investment. Use findings to sharpen flows, surface edge cases, and improve the work before full systemization. AI-integrated workflow: Use AI tools actively across the

The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, too

The Team + The Role Pendo's People team connects business strategy to the people systems, decisions, and leadership practices that help the company scale. The team partners across the business to build an organization that attracts, develops, and retains builders while moving with speed, clarity, and sound judgment. The Director, People Partner GTM owns the people agenda for Pendo's Revenue and Marketing organization. This role leads a small global team of People Partners, carries a direct client portfolio, partners closely with GTM leadership, and drives workforce strategy, organizational design, talent development, performance management, employee relations, and people analytics for the business. This role is based in our Raleigh office. What this looks like day-to-day People strategy: Translate Pendo's People roadmap into a 3 to 6 month business unit plan for the GTM organization. Anticipate the people implications of business decisions, bring a clear point of view on priorities and sequencing, and turn strategy into visible action. Team leadership: Lead a small, globally distributed team of People Partners supporting Revenue and Marketing. Set priorities, coach team members, maintain consistency across markets, and own the senior relationships and overall performance of the GTM People Partner function. Workforce planning and hiring: Lead forward-looking workforce planning for the GTM organization by anticipating headcount needs, identifying leverage roles, and helping the

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store for Dashers to deliver. We’re open early and close late - some sites even run 24/7! About the Role DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen. You’re excited about this opportunity because you will… Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft. Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues ar

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Manager to join our Occupancy Planning and Management team What this job involves: Day-to-Day Team Leadership You will oversee a team within our Occupancy Planning & Management work group, assigning tasks, maintaining schedules, and ensuring work is performed according to established procedures and quality standards. Your focus will be on daily operations while supporting your team members' development and performance. Delivering Client Solutions Work closely with your Account Director to de

CPI Security, a leader in the security and automation solutions industry, is looking for a Residential Security Advisor to join our growing team in Zebulon, North Carolina! Our Residential Security Advisors will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you’re an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential

CPI Security, a leader in the security and automation solutions industry, is looking for a Residential Security Advisor to join our growing team in Raleigh, North Carolina! Our Residential Security Advisors will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you’re an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential

CPI Security, a leader in the security and automation solutions industry, is looking for a Residential Security Advisor to join our growing team in Wake Forest, North Carolina! Our Residential Security Advisors will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you’re an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potent

The team + the role Pendo's Data & GTM Intelligence org exists to make the revenue organization faster, smarter, and more effective. We sit at the intersection of data, AI, and GTM execution. We hold ourselves accountable to whether the teams we support are getting measurable, lasting value from our work. This role owns the operational foundation for Pendo's Marketing organization: process design, planning cycles, and strategic partnership with Marketing leadership. You stay close to the business - deeply embedded in the Marketing org, with a point of view on where process, data, or AI could unlock better outcomes. You also serve as the Marketing pod lead, the coordination point for Applied AI, Business Systems, and Data work that touches your function. You operate with significant autonomy. You identify what is broken, design the solution, and bring stakeholders along. The best person for this role has strong customer engineering domain knowledge, sharp analytical instincts, and genuine enthusiasm for rebuilding operations around AI. What this looks like day-to-day Own core Marketing operational work: campaign operations governance, pipeline modeling, and process architecture. Own the MOps process layer: lead processing logic, lead source and source detail hierarchy, audience and nurture processors, demand processing workflows, and campaign naming and governance standards. Design and improve the full campaign-to-pipeline workflow, from lead creation and routi

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We’re open early and close late - some sites even run 24/7! About the Role We’re looking for a people-focused leader and experienced operations specialist to lead some of our DashMart facilities. You’re excited about this opportunity because you will… Lead: recruit, lead, coach & retain a high-performing team of Site Managers (4+ direct reports), Assistant Site Managers, Shift Leads, and Operations Associates (30+ indirect reports). As a leader, you are a culture carrier. The tone starts with you. Own: From first principles, you will spend most of your time physically onsite managing and overseeing the day-to-day operations of 4-6 DashMart locations, ensuring all site processes run smoothly, efficiently and safely. Responsible for market metric performance (quality, storefront reliability, efficiency, and profitability) by identifying opportunities, and implementing growth plans to achieve goals. Strategize: by executing process improvement pilots & projects with cross-functional stakeholders to drive operational efficiencies while maintaining positive employee experience. Contribute

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The SMB sales team is a core part of Plaid’s mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing innovative solutions that drive growth, and ensuring that Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals, all while fostering a culture of continuous learning and development to align with Plaid's vision of financial accessibility and empowerment. As a Sales Manager, you will lead a team of Acco

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the company’s pre- and post-sales customer motion. The team supports growth by bringing technical ownership across the full customer lifecycle, from discovery and evaluation through implementation, adoption, retention, and expansion. As a Customer Engineer, you are the primary technical resource for a portfolio of Commercial accounts. You partner with Account Directors to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You serve as a trusted technical advisor who helps customers drive outcomes with Pendo. This role is based in our Raleigh office. What this looks like day-to-day Customer acquisition: Partner with Account Directors to understand customer pain, business goals, and technical requirements. Craft and deliver demos, define success criteria, guide installation, and lead hands-on technical evaluations and workshops. Technical discovery and implementation: Lead discovery conversations across product stacks, integration environments, and customer goals. Own onboarding for purchased modules, troubleshoot integrations, and answer technical questions related to APIs, data models, configuration, and front-end implementation. Adoption and value: Monitor usage signals, identify low adoption or configuration drift, and act before issues become escalations. Facilitate enablement workshops, support account health planning, and help customers measure and articulate