Jobs in United States

Lead Technical Support Engineer in United States

2,585 active opportunities · Updated October 2026

Explore current lead technical support engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 New York, New York, United States
✓ High-confidence listingCompany trend -88.2%
Quick readStrong listing-quality and freshness signals

The way products get built is changing. Agents write a growing share of shipped interfaces, designers work in code, and a design system's output is bigger than a component library. At Datadog we're redefining ours for that world, and evolving how the product looks and feels at the same time. DRUIDS is the design system behind every Datadog surface, used daily by more than a hundred designers and thousands of engineers across thirty-plus products. You'll lead the team that owns it: designers and design engineers who set the system's direction, hold the quality bar for what ships, and build the tools that make designing in code the default way to work. The team partners closely with product designers, frontend engineers and PMs across the company. This is a hands-on leadership role in a technical, engineering-forward company. You'll be expected to have a point of view and defend it, to be the person the design org asks about quality, and to make the call when work isn't good enough yet. Much of what a design system should be right now hasn't been settled — here or anywhere else. If you're a designer who never stopped making things, and you'd rather decide what a system should be than maintain one that already exists, this is the role. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Lead the team and set its direction Decide what DRUIDS owns, what it ships, and what stays with product teams. Own where the system goes next. Have a view on what a design system should be, and argue for it. Turn direction into a roadmap, and work with partners on what gets built and when. Coach the designers and design engineers on your team, be clear about what each person owns, and hire as the team grows. Own craft and quality Own the craft and quality of components, patterns,

C
📍 United States· Remote
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: As a Senior Software Development Engineer at Aetna, you will play a critical leadership role in the design, development, and continuous enhancement of enterprise-scale Provider Applications. You will drive technical solutions for complex business problems, ensure application stability, and lead cross-functional initiatives as a Project Owner. This role requires a balance of hands-on engineering expertise, technical leadership, and delivery ownership, including overseeing vendor/contractor teams, ensuring alignment with enterprise architecture, and delivering high-impact solutions that improve provider data systems and operational efficiency. Required Qualifications: 5+ years of hands-on application development experience with Python and Google Cloud Platform (GCP) 2+ years of experience leading or contributing to large-scale application development initiatives Preferred Qualifications: Experience working in Agile/SCRUM environments Proven experience in project/program management, including planning, execution tracking, and delivery management Strong organizational, leadership, and planning skills with the ability to manage multiple priorities Experience working with distributed teams and cross-functional stakeholders Prior exposure to

MT
📍 Boise, ID - Main Site, United States
✓ Quality checkedCompany trend +1166.7%

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our team is at the forefront of developing next-generation memory and AI computing platforms. We are core contributors to the design, validation, and mass production of advanced systems using emerging memory technologies, ASICs, FPGAs, high-speed digital interfaces, mixed-signal and analog circuitry, and complex power delivery architectures! We are seeking a highly experienced Mechanical & Thermal Engineer to provide technical leadership and drive the mechanical and thermal architecture of ground breaking hardware platforms. This role offers the opportunity to influence product strategy, lead critical engineering decisions, and collaborate across global multidisciplinary teams to enable world-class computing solutions. The ideal candidate brings deep expertise in thermal, mechanical, and heat mitigation solutions for memory product. They demonstrate strong analytical and problem-solving skills. They have a proven record of delivering products from concept through high-volume manufacturing! Performs design and development engineering assignments related to hardware products and systems including development of new products or updates to existing products. Work may encompass one or more areas of engineering including electronic design, mechanical design, or other related fields. Duties may include research, evaluation, development, and application of new processes and methods into products. May be responsible for establishing and conducting testing routines, developing or implementing project plans, budgets, and schedules, and documentation

AIRecruitment
MT
📍 Boise, ID - Main Site, United States
✓ Quality checkedCompany trend +1166.7%

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Advanced Packaging Technology Development (APTD) team at Micron is shaping the future of memory and storage technologies that fuel the AI era. We collaborate with global R&D groups, suppliers, and manufacturing teams to turn bold ideas into production-ready solutions. We innovate fast, learn continuously, and work as one team! This position is intended to be part of Micron's Technical Leadership Program (TLP). This is a career path for individuals seeking to advance as technical leaders and industry innovators. TLP members are expected to influence, lead, and mentor others. Position Overview: We are seeking an experienced organizational leader who will l ead and influence methodology improvements, including best practices in process development, data-driven decision-making, and application of AI/advanced analytics to drive innovation. In this role, you will drive strategic process development for Micron’s most advanced memory products, including HBM, 3DS DRAM, and emerging 3D architectures. You will guide end‑to‑end technology execution, partner across organizations, and influence both internal roadmaps and the external ecosystem. This is a high-impact role for someone who thrives at the intersection of innovation, complexity, and collaboration. Responsibilities: Own advanced packaging process technologies across wafer‑level and die‑level modules from pathfinding through manufacturing readiness Develop

AIRecruitment
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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 San Francisco, California, United States· Full-time· Remote
✓ Quality checkedCompany trend -83.9%

About the Team The Frontier Assurance team brings independent scrutiny into OpenAI’s safety decisions and helps the public understand and assess our safety work. We lead third-party assessments and safeguard testing for OpenAI’s flagship launches, pilot new assurance mechanisms such as embedded auditing, run our misalignment disclosure process, and incorporate independent expert input as evidence for critical safety decisions. About the Role As a Research Program Manager on the Frontier Assurance team, you will build programs that bring independent expertise into frontier AI safety decisions and make the evidence behind those decisions understandable to the public. You will lead external research partnerships and third-party assessments, coordinate public safety documentation, and develop new approaches to independent scrutiny and transparency. Working across research, engineering, product, policy, and communications, you will help ensure external findings inform concrete decisions and that our public explanations accurately reflect the evidence, limitations, and remaining uncertainty. We’re looking for people with deep experience in research partnerships and program management with technical and research teams. This role combines partnership management, cross-functional coordination, an understanding of AI safety research, alignment, and evaluations, and strong communication skills. You will work with researchers and engineers within OpenAI and across the external community to initiate projects, set ambitious goals and milestones, and drive execution across multiple teams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and run third-party assessment programs for frontier models and safeguards, including independent evaluations, adversarial testing, and new approaches such as embedded auditing. Work with researchers and external part

Artificial IntelligenceAIAuditing
D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -88.2%

From $192K/yr

Quick readStrong listing-quality and freshness signals

Code Intelligence sits at the intersection of agentic engineering and product, running agents against real customer source code in production. This is a chance to own an AI-native team at the center of a business-critical growth area. High visibility, high leverage, and squarely in the fastest-growing part of the AI agent space. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You'll Do: Lead and develop an existing engineering team, building trust, setting technical direction, and establishing a high bar for ownership and execution. Own the roadmap and execution across four areas: source code indexing, PR Agentic Reviewers (agents that generate artifacts like metric descriptions on customer pull requests), shift-left work (extending code-writing agents to make direct changes to customer repos), and closed-loop feedback and evaluation systems including LLM-as-judge. Set the team's product strategy independently while partnering day-to-day with product teams company-wide — this team functions as its own product org. Build and operate scaled LLM and agent software in production: LLM APIs, agent frameworks, harness and tool-use layers, prompt and eval tooling, and closed-loop evaluation systems that measure and improve agent output quality. Partner closely with customers and internal stakeholders to deeply understand needs and translate them into technical direction. Drive the team's AI-native development practices, setting high standards for safety, validation, and increasing agent autonomy over time. Who You Are: Experienced engineering manager with a track record of shipping products with direct customer interaction, not just internal stakeholders. Hands-on experience building scaled LLM software: LLM APIs, agent frameworks, prompt and eval tooling, h

AIRustSEMTraining
DC
📍 New York, New York, United States· Full-time
✓ High-confidence listing

From $131K/yr

Quick readStrong listing-quality and freshness signals

Role Overview You’re a seasoned Site Reliability Engineer who loves owning complex infrastructure, making things run faster, safer, and with less manual effort. In this Staff‑level role, you’ll design and operate VMware‑based private cloud platforms that power mission‑critical SaaS products used by customers around the world. You’ll work across Linux, Windows Server, networking, storage, and automation frameworks to increase reliability, reduce toil, and modernize a global datacenter environment. You’ll have the scope to set technical direction, build automation at scale, and mentor engineers while staying hands‑on with VMware vSphere, F5/AVI load balancers, and hybrid Active Directory. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the architecture, deployment, and ongoing optimization of VMware vSphere–based private cloud infrastructure across multiple global datacenters. Design and build automation using PowerShell/PowerCLI, Ansible, Python, and CI/CD tools to streamline provisioning, configuration, and compliance. Administer, harden, and troubleshoot Linux (RHEL/CentOS/Ubuntu) and Windows Server environments that host enterprise and SaaS workloads. Integrate and manage Active Directory for authentication, access control, and service accounts across hybrid on‑prem and cloud environments. Partner with network and security teams to manage firewalls, VPNs, storage, and load balancers (F5 BIG‑IP, AVI/NSX Advanced Load Balancer) for highly available services. Document architectures and runbooks, participate in on‑call and change management, and mentor engineers while influencing long‑term reliability and automation strategy. These are the essentials you’ll need to get an interview 10+ years of experience in systems or infrastructure engineering, including operating large‑scale enterprise or SaaS datacenter environments. Deep hands‑on expertise with VMware vSphere (ESXi, vCenter, DRS, HA, vMotion, distributed switches) in production

PythonAWSAzureCI/CD
T
📍 Austin, Texas, United States· Full-time
✓ High-confidence listing

$100K – $500K/yr

Quick readStrong listing-quality and freshness signals

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are seeking an experienced Project Manager to lead our ERP implementation and drive delivery across technical and business teams. In this role, you will bridge Solution Architects with stakeholders across Sales, Supply Chain, Finance, Trade, Infosec, and Engineering to keep the program aligned, accountable, and moving forward. This role is hybrid, based out of Santa Clara, CA, or Austin, TX. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are An experienced project manager who has led complex ERP implementations, such as NetSuite or SAP. Skilled in project management methodologies and tools, including Jira and Asana. A strong interpersonal communicator who can influence, align, and mediate across technical and business teams. Able to synthesize complex technical discussions into clear, actionable reporting for varied stakeholders. What We Need Define project scope, milestones, deliverables, and governance for the ERP implementation. Manage external consultants, monitor adherence to statements of work, and drive accountability for delivery. Coordinate Sales, Supply Chain, Finance, Trade, Infosec, Engineering, Solution Architecture, and o

AWSAIGoSap
C
📍 United States· Full-time· Remote
✓ Quality checkedCompany trend -100%

Coder is looking for an AI Enablement Engineer to help execute our Smart AI roadmap and make AI and vibe coding easier across the company. You’ll work directly with employees to understand what they’re trying to build, answer questions about Smart AI best practices, and remove the technical or process barriers getting in their way. You’ll also turn those needs into shipped improvements. That means building and refining Smart AI journeys, reusable skills, paved paths, and infrastructure enhancements, while partnering closely with the Smart AI Program lead on roadmap execution. You’ll also teach through office hours and sessions, but most of your time will be spent listening, building, troubleshooting, and improving the system around our internal AI community. What you’ll do here Act as a hands-on technical partner for Coder employees using Smart AI, helping them understand best practices, choose the right approach, and work through blockers. Meet with employees across the company to understand their needs, requirements, workflows, and impediments as they build with AI. Answer questions in Slack, meetings, and working sessions about Smart AI tools, models, prompts, harnesses, development environments, and recommended patterns. Identify recurring needs across our internal AI community and translate them into clear requirements for the Smart AI roadmap. Execute against the existing Smart AI roadmap by building and improving reusable journeys, skills, templates, system instructions, and other paved paths. Contribute directly to infrastructure enhancements that make internal AI development easier, more reliable, and more consistent. Build alongside users when useful, using tools like Claude Code and other AI-assisted development workflows to prototype solutions and validate new approaches. Help improve the dedicated development environment employees use for vibe coding, including integrations, connectors, APIs, model access, and supporting infrastructure. Turn one-off que

AWSGitAIGo
I
📍 United States
✓ Quality checkedCompany trend +157.1%

Job Details: Job Description: This is a high-visibility, commissioned sales leadership role within Intel's US Sales organization, specifically focused on our most disruptive AI-Native and Strategic CSP accounts. You will be the primary architect of Intel's relationship with industry titans who are redefining the boundaries of AI model training, AIaaS solutions and deployment at scale. This is not a traditional sales role. You will operate at the intersection of deep technical engineering and executive business strategy, ensuring Intel's silicon and software roadmap aligns with the world's most demanding AI-as-a-Service and SaaS platforms across on-prem, Tier1 CSP and NeoCloud environments. Key Responsibilities Executive Orchestration: Act as the One Intel lead, building deep-rooted partnerships with C-suite executives and Principal Engineers at world-class AI and SaaS firms. Technical Value Synthesis: Translate complex hardware architectures (CPU, GPU, Accelerator, Networking, and Packaging) into business outcomes for customers running massive-scale distributed training and inference workloads. Strategic Growth: Drive Intel's data-centric growth strategy by identifying and securing design wins within the core infrastructure of the world's leading AI models and solution providers. Cross-Functional Leadership: Partner closely with Cloud Solution Architects (CSAs), Intel Business Units, Cloud and OEM partners to influence future product roadmaps based on the unique needs of AI-native disruptors. Market Evangelism: Serve as a technical and business evangelist, articulating Intel's vision for the future of AI and compute infrastructure in a highly competitive landscape. <p style="text-align:inhe

AIRecruitment
V
📍 United States· Full-time· Remote
✓ Quality checkedCompany trend -92.7%

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Senior Software Engineers lead and mentor engineers, delivering high-value products for our customers and infrastructure that enables our business to scale. As a Senior Software Engineer, you'll be responsible for setting technical direction to enable our product and infrastructure to scale with our business, driving complex projects across our technical stack, and mentoring our talented engineering team. Your past experience will be leveraged to enable and accelerate Vanta's growth. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We're growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! The Authoring Experience team owns how Vanta tests are authored and deployed to customers, from the APIs and services underneath to the experiences built on top. As a Senior Backend Engineer on this team, you will own the services and public-facing customer APIs that turn Vanta's automation platform into products customers touch directly, stitching together systems across the platform to serve them well. What you’ll do as a Senior Fullstack Software Engineer at Vanta: Own the architecture and rollout strategy for critical platform services, from initial design through large-scale rollout and migration. Set the technical bar for how we design, publish, and maintain customer-facing APIs while owning things like security, reliability, and developer experience. Stitch together

TypeScriptReactNode.jsMongoDB
S
📍 New York, NY, United States
✓ Quality checkedCompany trend -95.2%

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Account Executive, Existing Business, you’ll be managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirem

C
📍 United States· Remote
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health is seeking a Principal Software Engineer to lead the design and delivery of enterprise-scale Generative AI solutions that power next-generation healthcare experiences. This role goes beyond hands-on coding—you will define technical strategy, establish architectural standards, and guide multiple teams in building secure, scalable, and cost-effective AI platforms across AWS (Bedrock) and Google Cloud (Vertex AI API). You will partner with product, security, compliance, and enterprise architecture teams to ensure solutions meet business objectives, regulatory requirements, and performance goals. The ideal candidate combines deep technical expertise with leadership skills—capable of influencing cross-org architecture decisions, mentoring engineering teams, and driving responsible AI practices in production. Key Responsibilities Lead end-to-end platform delivery of highly scalable, secure AI services and applications leveraging AWS Bedrock (Foundation Models, Knowledge Bases, Agents, Guardrails) and Google Cloud Vertex AI (Gemini via Vertex AI API, Agent Builder, Vector Search, Search & Grounding) Architect and implement Retrieval-Augmented Generation (RAG) solutions, integrating proprietary data from sources like Amazon S3 and Google Cloud Storage/BigQuery, and using Bedrock Knowledge Bases and/or Vertex AI Search & Groundi

AWSAzureDockerKubernetes
C
📍 Dallas 8000 Frankford Road, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a highly experienced Principal / Director-level Full-Stack Software Development Engineer to join our Digital Caremark organization and lead the architecture, design, and delivery of next-generation digital solutions. This role spans AI-enabled applications, scalable digital platforms, and enterprise integrations that power critical healthcare and pharmacy experiences. This is a senior technical leadership role for a hands-on engineer who can operate across the full stack—from intuitive front-end applications to resilient backend services—while setting architectural direction, influencing engineering standards, and mentoring teams. The ideal candidate combines deep technical expertise, platform thinking, and strong collaboration skills to build secure, scalable, API-first solutions in a highly regulated environment. Key Responsibilities: Architecture & System Design • Define and drive architecture for large-scale distributed systems and digital platforms • Lead design reviews and set architecture standards and best practices • Champion API-first, microservices, and event-driven architecture patterns • Ensure systems meet scalability, reliability, security, and compliance requirements • Balance performance, cost, and speed in technical decision-making Fu

TypeScriptPythonJavaReact
M
📍 Richardson, TX, United States
✓ Quality checkedCompany trend -74.1%

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about driving innovation for next-generation memory solutions powering AI/ML and high-performance computing systems. As a Director of HBM RTL Design and Integration, you will lead a team responsible for the design, integration, and delivery of next-generation HBM SoC logic die, with a strong focus on RTL development and IP integration. You will drive technical strategy and execution across multiple product generations, working closely with architecture, verification, physical design, firmware, and product engineering teams. Key Responsibilities Lead SoC RTL design and integration for HBM logic die, including subsystem partitioning, IP integration, and SoC-level design convergence. Drive translation of architectural and micro-architectural specifications into robust, high-quality RTL implementations across multiple teams. Oversee SoC integration aspects, including clocking, reset, power intent, configuration infrastructure, and system-level design correctness. Establish design methodologies and best practices to improve quality, reuse, and development efficiency across HBM programs. Partner with SoC Architecture, Verification, Physical Design, Firmware, and System teams to ensure successful end-to-end product execution. Work closely with Product Engineering, Test, Probe, Process Integration, Assembly, and Manufacturing to ensure robust, manufacturable HBM

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