Learning Tools Manager in United States

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Platforms TPM organization partners with Experimentation, ML, LLM/GenAI, and Data Infrastructure teams to shape how Pinterest measures everything that matters — from product experiments to AI systems to the platforms everyone builds on. What you'll do: As a Staff Technical Program Manager for Measurement, you'll have the rare opportunity to shape how a company the size of Pinterest measures itself — turning a portfolio spanning experimentation, machine learning, generative AI, and data infrastructure into one coherent, high-impact program. Drive Pinterest's experimentation roadmap — accelerating how confidently and quickly teams can test, learn, and ship new ideas at scale. Own the program driving cost and compute efficiency across our ML systems, and help scale data science workflows into production-grade tooling. Lead cost optimization and

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About the role: We’re looking for a Principal Engineer to set the technical vision and lead foundational work across Homefeed, Search, and our emerging AI Assistant experiences at Pinterest. This role sits at the intersection of relevance, ranking, retrieval, and generative AI, and will shape how hundreds of millions of Pinners discover and act on inspiration every day. You will operate as a cross-cutting technical leader: defining long-term architecture, raising the bar on ML and systems excellence, and partnering closely with product and executive leadership to drive step‑function improvements in engagement, quality, and creator value. What you’ll do: Define the long-term technical strategy and architecture for Homefeed, Search, and AI Assistant, including retrieval, ranking, personalization, and generative experiences. Drive a multi‑year road

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Safely delivering increasingly capable AI systems requires scalable technical safeguards, clear ownership of emerging risks, rigorous deployment readiness, and close coordination across research, engineering, product, operations, legal, policy, and external partners. Our Technical Program Managers lead complex, high-stakes initiatives that turn safety commitments into deployed systems and measurable outcomes. We work across model development, infrastructure, product, and operational response to help ensure our technology is deployed responsibly and cannot be used to cause serious real-world harm. About the Role We’re seeking Technical Program Managers to drive complex product, platform, and safety initiatives across ChatGPT, API, enterprise, and related deployment environments. These roles operate at the intersection of technical strategy and execution: you will turn safety and product priorities into actionable plans, influence architectural and operational decisions, and deliver durable capabilities across model, infrastructure, application, and platform layers. Depending on the role, you may enable sensitive or high-impact model deployments, integrate safeguards into cloud and API platforms, prevent violent misuse and other serious harms, improve detection and enforcement systems, create platform solutions for safety or establish new programs as risks evolve. You will partner deeply with engineers, researchers, product managers, and operational teams while communicating technical tradeoffs and program decisions to senior leadership. You bring technical fluency, product judgment, and a strong execution record. You’re comfortable navigating ambiguity, advocating for users and developers, balancing safety with model usefulness, and leading cross-functional work with urgency, rigor, and empathy. Specific focus areas and scope will vary by opening and level. Thi

About the team The OpenAI for Government team partners with federal, state, local, defense, national security, and international public-sector organizations to securely and responsibly adopt frontier AI, strengthen public services, and deliver meaningful mission impact. About the role OpenAI is seeking a strategic and deeply technical leader to serve as the Head of Government Technical Success. This leader will oversee the technical functions across the government customer lifecycle, spanning pre-sales engagement, prototype-to-production delivery, and post-sales adoption and value realization. You will define and operate a unified technical success strategy across federal civilian, defense and national security, state and local, international public sector, and industry partners. Your mission is to help customers identify the highest value applications of OpenAI’s technology, navigate the technical and organizational requirements of government environments, move those applications into production, and scale adoption in ways that deliver measurable mission impact. This role combines organizational leadership, technical judgment, executive customer engagement, operating rigor, and product influence. You will partner closely with Government Sales, Product, Engineering, Research, Security, Legal, Global Affairs and Policy, and other teams to ensure a seamless customer experience for governments in the United States and around the world. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will Set and continuously refine the strategy, operating model, and priorities for Government Technical Success, aligning the organization to OpenAI’s broader objectives and the distinct needs of government customers. Build and lead an organization of technical success personnel, including hiring, organizational design, manager development, career growth, and high standards for technical and customer-facing excellence. Create a seamless

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Forward Deployed Engineer at Baseten, you will partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten’s platform. You’ll own the journey with customers from initial exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost outcomes. This role is a great fit for entrepreneurial engineers who want a front-row view into how modern companies adopt AI at scale and who enjoy working across product, software development, performance engineering, and customer-facing implementations. To be clear, this is an engineering role with hands-on coding and software development that also includes aspects of product management, technical customer success, and pre-sales solution engineering mixed in. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: Forward Deployed Engineering on the frontier of AI The fastest, most accurate Whisper transcription Deploy production-ready model servers from Docker images Deploy custom ComfyUI workflows as APIs RESPONSIBILITIES Develop and maintain software systems and product features using one or more general-purpose programming languages in a production-level environment, with a preference for Python due to its relevance in ML projects. Drive customer impact by designing, implementin

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Site Reliability Engineer at Baseten, you'll define and codify the gold standards of day 2 operations for our ML infrastructure platform. You'll envision and build robust systems, processes, automations, and observability tooling that keep our platform reliable at scale — and that empower the broader organization to operate confidently. You'll work closely with engineering, forward-deployed and product teams: learning from recurring failure patterns, turning tribal knowledge into automated mitigations, and raising the operational floor for the entire company. EXAMPLE INITIATIVES You'll work on projects like these as part of the SRE team: Improve Baseten SRE Practices, by instrumenting SLOs and SLIs, improving alerting and observability for all services. Building AI-assisted tooling for incident triage and response. RESPONSIBILITIES Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking. Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code. Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution. Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations. Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, con

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. ROLE We’re looking for a high-performing strategic finance professional to join our growing GTM Finance team. Our business grows with our customers' usage, which makes the finance function highly strategic at Baseten: growth, pricing, margin, and capacity decisions are business model decisions. You'll sit at the center of them, partnering directly with GTM leadership and reporting into a finance team with a seat at the table for the calls that shape the company's trajectory. This role is ideal for someone with 3 to 7 years of experience across strategic finance, investing, and/or investment banking who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience at a usage-based software company is a plus. RESPONSIBILITIES Own financial planning, forecasting, and budgeting processes for the GTM org Build and maintain financial models across revenue, S&M spend, headcount, and strategic bets Analyze the metrics that define a usage-based business – ARR, gross margin, consumption trends, retention, and GTM efficiency Partner with GTM leaders to set targets, evaluate growth initiatives, shape pricing, and design sales compensation Help prepare board materials, investor updates, and fundraising analyses Improve financial reporting, dashboards, and operational rigor so our infrastructure scales as fast as our revenue Work cross-functionally to turn ambiguous business questions into

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a high-performing strategic finance professional to join our growing Finance team. This role is ideal for someone with 3 - 4 years of experience across investment banking, venture capital, private equity and/or strategic finance who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience in strategic finance is a plus, but not required. You’ll work closely with Finance leadership and partner cross-functionally across the Finance leadership team. THE RESPONSIBILITIES Support company-wide financial planning, forecasting, and budgeting processes Build and maintain operating and financial models across revenue, infrastructure costs, hiring, and strategic initiatives Help prepare board materials, investor updates, and fundraising analyses Partner with business leaders to evaluate investments, acquisitions, pricing, growth initiatives, and operational tradeoffs Analyze consumption and infrastructure metrics including ARR, gross margin, usage trends, retention, and efficiency metrics Drive ad hoc strategic projects including market analysis and scenario planning Improve financial reporting processes, dashboards, and operational rigor as the company scales Act as key data and modeling lead on reporting and analysis Assist with finance operations, procurement, and vendor management as needed Work cross-functionally to turn ambiguous business questions into

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Forward Deployed Engineer at Baseten, you will partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten’s platform. You’ll own the journey with customers from initial exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost outcomes. This role is a great fit for entrepreneurial engineers who want a front-row view into how modern companies adopt AI at scale and who enjoy working across product, software development, performance engineering, and customer-facing implementations. To be clear, this is an engineering role with hands-on coding and software development that also includes aspects of product management, technical customer success, and pre-sales solution engineering mixed in. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: Forward Deployed Engineering on the frontier of AI The fastest, most accurate Whisper transcription Deploy production-ready model servers from Docker images Deploy custom ComfyUI workflows as APIs RESPONSIBILITIES Develop and maintain software systems and product features using one or more general-purpose programming languages in a production-level environment, with a preference for Python due to its relevance in ML projects. Drive customer impact by designing, implementin

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a seasoned Frontend Engineer to craft performant and delightful user experiences across Baseten’s core platform. You’ll own critical parts of our web application stack and collaborate cross-functionally with product, design, and backend teams to launch impactful features that help users deploy and manage AI systems at scale. EXAMPLE INITIATIVES You'll get to work on these types of projects as part of our Core Product team: Rolling Deployments Model APIs for frontier models Model training built for production inference RESPONSIBILITIES Design, implement, and maintain responsive, accessible, and user-friendly frontend interfaces using React and TypeScript Collaborate closely with product designers to turn complex ideas into elegant, intuitive UIs Optimize application performance and reliability, with a focus on rendering speed and responsiveness Drive major frontend initiatives, including partnering with backend teams to define APIs and test and refine end-to-end flows Establish best practices, and mentor other engineers on frontend technologies Build reusable component libraries and frontend infrastructure that accelerate product development Partner with backend and platform teams to define and refine APIs and end-to-end flows REQUIREMENTS 5+ years of experience building production-grade web applications Deep expertise in React, TypeScript, and modern web development tooling Track record of bu

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Marketing Operations Manager who can own and harden the systems layer of Baseten's Marketing engine. Marketing at Baseten is scaling fast — more spend, more campaigns, more model launches, more inbound. The systems underneath (Our ESP, CRMs, forms, tracking, routing, alerting) need an owner who treats them like production infrastructure that cannot go down. When something breaks, it costs us time, pipeline, and trust in the data. This role exists so it doesn't break. You’ll simultaneously build for the future and re-think assumptions about our tech stack in the age of agents. This is an offensive play that gives the rest of the team leverage and superpowers to hit our ambitious goals. This is NOT an IT or service role. This is a core member of the marketing team who implements technology to achieve outcomes. RESPONSIBILTIES Own the marketing tech stack end-to-end: ad platforms, email systems, tracking, pixels, forms, connectors. Build defense-in-depth on inbound: spam/bot protection, rate limiting, email/domain validation, sync gating — and the alerting to catch anomalies before they hit sales or leadership dashboards. Enforce data integrity: UTM governance, campaign membership, lifecycle stages, lead scoring and routing logic, field-level hygiene, canonical metric definitions. Operationalize the web request pipeline with our dev agency: structured briefs, tickets, SLAs, and launch-day runb

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are seeking an experienced and detail-oriented GRC (Governance, Risk, and Compliance) Manager to build, support, and continuously enhance Baseten’s security governance, compliance, and privacy programs. As one of the early members of our security organization, you will play a key role in ensuring our platform meets and exceeds the highest standards for privacy, trust, and regulatory compliance. In this role, you’ll work cross-functionally with engineering, operations, legal, and leadership teams to develop policies, manage audits, and implement controls aligned with frameworks such as SOC 2, ISO 27001, ISO 27701, and FedRAMP. You’ll be instrumental in building scalable processes to manage risk, support customer assurance, and uphold Baseten’s commitment to security and compliance as we grow. RESPONSIBILITIES Governance & Policy Development: Design, implement, and maintain security governance frameworks, policies, and procedures that align with Baseten’s risk posture and industry best practices. Risk Management: Build and manage the company-wide risk assessment program, identifying, tracking, and mitigating key security and compliance risks. Compliance Operations: Lead efforts to achieve and maintain compliance with SOC 2, ISO 27001/27701, HIPAA, FedRAMP and other applicable standards and regulations. Audit & Certification Management: Coordinate external audits and certification processes, ensuring e

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a customer-obsessed software engineer to come ship with us. You’ll own features like multi-node training and products like serverless reinforcement learning (RL) from conception to MVP (and from MVP to GA!). You’ll work through the stack, architecting solutions from API and UI down to our infrastructure layer. You’ll fine tune models yourself to develop an understanding of user workflows. You’ll work closely with research engineers leveraging state-of-the-art training techniques to build experiences that accelerate model development and solve for real pain points. If you’re excited to dive deep into the training, let’s talk! THE PRODUCT Take a look at what we’ve built so far: Overview of the product so far Training docs overview Story of the Training product Research we've done EXAMPLE INITIATIVES Checkpointing Pipeline: Our checkpointing pipeline starts with automated checkpointing, a feature that ensures that versions of models created during training are automatically backed up to the cloud. Users are able to then deploy checkpoints seamlessly into inference servers, providing point-and-click integrations into inference frameworks like vLLM and Baseten’s Inference Stack. This enables customers to quickly evaluate the performance of their checkpoints with real traffic. Multinode training: Multinode training enables customers to easily run training jobs across multiple compute nodes, enablin

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. Product at Baseten Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer-obsessed, and moves fast. We're building the product function now, and you'd be one of the people who defines it. You'll work directly with our founders and with some of the best systems and AI engineers and you'll set the standard for what product looks like here. PMs at Baseten don't sit above engineers - you earn ownership by being technical, finding the truth in front of customers, building great cross-functional relationships, and just shipping great product experiences. The role Once a model is deployed, keeping it fast, reliable, and economical at scale is where production inference is won or lost. You'll own the surface that makes that happen: how deployments autoscale, how traffic is routed, how the system fails over, and how workloads scale across clusters and regions. You'll own these as products end to end - both how they work under the hood and how customers configure and observe them - and you'll help set and define the roadmap that infrastructure and product teams alike can build towards. This space is largely still evolving - think Cloud Infrastructure in mid-2000s. Your job is to make it 10x easier to reliably scale and serve AI models in production and set the market standard. Impact and outcomes you'll drive You will own how workloads scale and where they land — autosca

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As an Engineering Manager (Player & Coach), you will lead and mentor a team of Forward Deployed Engineers focused on building, scaling, and optimizing LLM inference workloads for Baseten customers. Applying both hands-on technical ownership and managerial leadership, you will guide your team through the processes of designing, deploying, and managing high performance, low latency AI applications on Baseten’s platform. FDE at Baseten is not a sales function – we are a mix of engineering, product, and customer architects who contribute to the core Baseten codebase, drive large portions of our feature roadmap, and execute on complicated customer engagements. You will also partner with product, infrastructure, and other customer engineering teams to ensure that large language models (LLMs) and other generative AI systems deliver best-in-class performance, reliability, and cost efficiency in production environments. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: Forward Deployed Engineering on the frontier of AI The fastest, most accurate Whisper transcription Deploy production-ready model servers from Docker images Deploy custom ComfyUI workflows as APIs RESPONSIBILITIES Leadership & Team Management Lead, mentor, and grow a team of Forward Deployed Engineers, providing guidance on technical direction, project execution, and professional deve