Platform Operations Specialist in Foster City

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a GTM & G+A Sourcer , you won't just be filling seats; you will be the primary architect of the talent pipeline that builds the future of our business, operations, and growth teams. We are seeking a Fixed Term Full Time employee for a 6 - 12 month term . The Mission At Replit, we don’t look for average talent; we look for "10x" builders and creators. Your mission is to find the needles in the haystack—high-impact professionals across Go-to-Market (Sales, Marketing, Growth) and G+A (Finance, People, Ops) who are product-minded and excited by the challenge of democratizing coding. Key Responsibilities Strategic Pipeline Building: Identify and engage top-tier talent for GTM functions and G+A roles. Creative Outreach: Utilize AI tools to streamline workflows while crafting highly personalized, compelling outreach that resonates with the Replit ethos. Deep Research: Map out talent across LinkedIn, X (Twitter), competitive startups, and niche professional communities to uncover "undiscovered" talent. Full Lifecycle Partnership: Collaborate closely with Recruiters and Business Leads to calibrate profiles and refine search strategies in real-time. Data-Driven Iteration: Track conversion rates and leverage data to pivot sourcing strategies as needed. Who You Are Experience: 3+ years of sourcing experience with a focus on GTM or G+A roles, ideally within a high-growth startup environment. Business Acumen: You understand the AI/SaaS landscape and know what excellence looks like in non-technical candidates within our specific culture. Persistence: You possess a "hunter" mentality and enjoy the challenge of identifying talent for highly specific, specialized roles. High Agency: You are self-directed, comfortable operating wi

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. The Mandate: Industry Disruption and 10x Scale: Vision: Product Foundry is Replit's internal engine for innovation . We move Replit beyond being a collaborative development environment to becoming the foundational operating system for the entire next generation of software, where AI Agents are the primary actors. The 10x Goal: Our purpose is to launch high-risk, full-stack 0→1 initiatives that define and establish entirely new, multi-billion-dollar product categories. We are seeking non-linear growth opportunities, fundamentally aiming to 10x Replit's value and addressable market by proving out unprecedented technical primitives and disruptive Go-To-Market strategies. The Audience: We build for the next generation of creators and high-leverage users and enterprises, equipping them with tools that enable them to build anything, anywhere . Candidates that do well here will certainly go on to build their own companies in the future! This is a high visibility role reporting to Execution Model: High-Agency Founding Teams Structure: We operate as a collective of in-house technical founders —not just specialized engineers. Initiatives are run by lean, autonomous squads built for velocity and maximum technical leverage. This model is centered around an Engineer DRI (Directly Responsible Individual) who maintains total ownership over the initiative's technical, product, and launch success, supported by fractional PM and Design resources. Cadence: We enforce rapid iteration and rapid market validation via 3-week sprints per initiative. This cadence forces fast deployment, immediate user feedback, and tight alignment with the internal betting table process, mirroring the intensity and speed of a lean startup. Required skills and

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We are looking for an AI Agent Security Architect to function as the primary technical authority for Replit’s autonomous and AI agent security blueprint. In this critical role, you will design, implement, and maintain the runtime defense systems, guardrail frameworks, and sandboxing architectures that govern AI agents executing code, invoking tools, and reasoning across our platform. You will be a key technical contributor—leading high-impact AI security initiatives and bridging the gap between non-deterministic AI behavior and rigorous cybersecurity controls for both engineering and executive leadership. What You'll Do AI Agent Security Strategy & Technical Execution AI Agent Security Blueprint: Define the long-term vision and architectural patterns for securing autonomous agent workflows, Model Context Protocol (MCP) integrations, multi-turn reasoning loops, and multi-agent coordination. Runtime Guardrails & Policy Enforcement: Architect and deploy dynamic input/output guardrail systems, semantic firewalls, and real-time intent verification filters to prevent goal hijacking, system prompt leaks, and indirect prompt injections. Agent Execution & Tool Sandboxing: Partner with Infrastructure and AppSec teams to design secure, short-lived, micro-isolated environments (e.g., microVMs, WebAssembly, container sandboxes) where agents can dynamically execute code, run shell commands, and interact with host operating systems safely. Agentic Threat Modeling & Red Teaming: Conduct specialized threat modeling against non-deterministic systems. Lead automated and manual AI red-teaming initiatives to uncover vulnerabilities in RAG context pipelines, vector stores, and tool-calling interfaces. Identity

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: As a Legal Operations Manager at Replit, you will be the central point of contact for legal requests across the company and the operational backbone of our contract lifecycle. You will triage and manage incoming legal requests, own contract management end to end, and support broader corporate compliance and data privacy work. Your meticulous attention to detail and proactive approach will keep legal operations running smoothly and reduce risk across the business. Think of yourself as the air traffic controller of our legal universe — making sure every contract, request, and approval lands safely, on time, and in the right hands. Your meticulous attention to detail and proactive approach will not just keep Legal running smoothly — it will make the whole company move faster. If you love building systems, closing loops, and being the person everyone turns to when they need to get something done right, this role was made for you. What You'll Do: Legal Operations Drive the Legal team's operational strategy, understand operational challenges, identify opportunities to improve systems and workflows Implement, maintain, and optimize a best in class AI driven tech stack. Partner cross functionally with AI and GTM/marketing/partnerships teams to identify technologies, negotiate with vendors, and drive implementation. Partner closely with Finance and Legal leadership to manage budget, forecasting, accruals, and track spend Working closely with leadership, own planning cycles, OKRs, and data reporting and metrics Manage outside counsel relationships, including new engagements, billing guidelines invoicing, and e-billing. Drive outside counsel management strategy with a focus on cost discipline and operational accou

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We are looking for a Security Operations Lead (SOC Lead) to build, mature, and operate our 24/7 detection and response capabilities across a modern cloud-native and AI-driven environment. This role leads the global SOC function—monitoring, SIEM ownership, detection engineering, alert triage, and operational readiness—while also evaluating and integrating emerging AI-based SOC products and autonomous response platforms . You will oversee monitoring across multi-cloud environments (GCP primary, AWS/Azure secondary), Kubernetes, SaaS services, endpoints, developer tools, and AI workloads . You’ll collaborate closely with Cloud Security, Compliance/GRC, SRE, Platform Engineering, IT/Endpoint teams, and AI Infrastructure to ensure our detection strategy scales and stays ahead of evolving threats. This is a hands-on leadership role perfect for someone who wants to shape the SOC of the future while solving complex challenges in a high-scale AI setting. What You’ll Do SOC Leadership & 24/7 Monitoring Lead, mentor, and scale a global SOC team responsible for 24/7 monitoring, alert intake, triage, correlation, and escalation. Build operational rigor: processes, runbooks, SLAs, metrics, and quality standards for high-scale environments. Cover monitoring across: Cloud infrastructure (GCP, AWS, Azure) Kubernetes/GKE/EKS/AKS clusters SaaS platforms (Google Workspace, GitHub, Slack, Okta, etc.) Endpoints (macOS, Linux, Windows) including EDR/XDR telemetry Developer platforms + CI/CD pipelines AI/ML systems and model-serving workflows AI-Based SOC Integration & Innovation Evaluate, adopt, and integrate AI-native SOC technologies for triaging, detection, and correlation Identify opportunities to automate triage, investigations,

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're looking for a Head of Marketing Operations to serve as the operational backbone of the marketing organization. This person will own budget, hiring operations, cross-team coordination, and the marketing tech stack, while working closely with the CMO on executive presentations, readouts, and the day-to-day priorities that keep the marketing organization running smoothly. This is a highly cross-functional role suited to someone who thrives on structure, enjoys translating ambiguity into clear process, and can build trust across a diverse set of stakeholders (creative, demand gen, product marketing, comms, etc.) as well as with senior leadership. What You'll Do Budget & Financial Operations Own and manage the marketing department's budget end to end, tracking spend against plan, flagging variances, and partnering with Finance on forecasting and reporting Build visibility into spend by team/channel/program so leadership can make informed tradeoffs Support quarterly and annual budget planning cycles Hiring Operations Partner with Talent Acquisition and marketing leads to manage headcount planning, requisition tracking, and interview logistics Help standardize hiring processes across marketing sub-teams (job descriptions, interview loops, scorecards) Keep hiring plans aligned with budget and org design Cross-Functional Coordination & Executive Partnership Bring together the different functions within marketing (brand, demand gen, product marketing, comms, etc.) for regular tactical updates and team-wide readouts Own the cadence, agenda, and follow-through for marketing leadership meetings and all-hands Partner directly with the CMO on presentation development, including board decks, executive readouts, and strat

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is building a modern, AI-native learning function, and we're looking for a Sr. Learning Experience Lead to own it. You'll own our learning platform and the onboarding and enablement experiences that run on it: designing them, delivering them, turning them into durable on-demand learning, and proving they work. This is a builder-leader role. You'll design learning, facilitate it live, build it into the platform, and measure its impact, and you'll do much of that hands-on, in the tools, the way a modern builder works. You'll start close to home and grow the mandate. Your initial focus is owning the onboarding experience for our Support organization, taking it end-to-end and turning it into a real, tracked, repeatable system. Over time, you'll elevate onboarding and enablement beyond Support to the broader company, partnering with our People team, with the learning platform as the vehicle. What You'll Do Own the learning platform. As its DRI, you own the roadmap, the learning journeys, and the instructional design behind them. You make the calls and own the outcomes. Support onboarding, end-to-end. Facilitation, the live-to-on-demand pipeline, and the role-based journeys that get new team members confident and productive fast. Create content and learning plans. Prescriptive learning paths and the content that fills them. Own measurement criteria and data-driven results: The layer that proves onboarding and enablement change behavior and speed ramp, not just completion rates, with the tracking and feedback loops that keep it healthy over time. As the mandate grows. Grow the platform and the learning function as adoption expands, raising the bar for how people learn at Replit. Required Skills & Experience Deep L&

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About The Role Replit is where millions of people learn to build software - and our documentation and learning content are where they get going or give up. We're taking ownership of that experience, and we're looking for a Learning Experience Creator who can make it worthy of the product: someone who turns product knowledge into experiences people actually use - clear written docs, guided learning, short video, interactive experiences - findable at the moment of need, accurate every time, and genuinely enjoyable. You're a learning-experience creator first. You understand how people actually learn a product - what they're trying to accomplish, where they get stuck, what format serves each moment - and you move fluidly between writing a crisp help article, designing a hands-on walkthrough, and producing a short video. Underneath it all, you're a storyteller: you know how to earn attention in the first few seconds, hold it against real-world attention spans, and make ideas stick - and sometimes make something people can't help but share. You're also a builder: unafraid to try new formats and experiment, you read the data and listen to customers, and you continually improve and evolve with speed as our product evolves. You'll turn complex things into simple, useful experiences, and you'll own how well they land. The Mission : help every user - external customers and internal teams - self-serve to reach their creative and business goals, with content so good, so current, and so findable that they don't need to open a ticket. Success looks like real ticket deflection, faster activation, and high CSAT. What You'll Own New documentation and learning content. You'll populate our documentation and learning surfaces with new, acc

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Disputes and Chargeback Program Manager at Replit, you’ll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions across the Support organization. This includes areas such as privacy requests, DMCA and intellectual property claims, law enforcement requests, and abuse appeals. You'll own Replit's disputes and chargeback function end-to-end: from the individual case in front of you to the policies, playbooks, and automation that let it hold up as we scale to millions of users. This role combines strategic ownership with hands-on execution: you'll determine dispute and chargeback strategy, and build the systems that make those decisions repeatable at scale, working closely with Engineering, Legal and Finance. In this role you will… Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and how to represent, gather evidence, and respond within network deadlines. Design and maintain the policies, decision trees, and SOPs that govern how disputes and chargebacks are handled. Define the key metrics, health targets, and goals for the disputes program and track performance against them, reporting to leadership. Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes. Partner with Engineering and Support Operations to automate manual parts of the wor

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is the fastest way to turn ideas into software. With Replit Agent, anyone can build and ship a real application in natural language, without setting up a single tool. We've grown explosively, from $2M to $400M+ revenue in under a year, with a global community of 60+ million users, and Replit Agent is now one of the fastest-growing products in history. That same wave is now hitting the enterprise. Companies like Visa, Ernst & Young and Comcast are rolling Replit out to thousands of employees so finance teams, operations leads, and product managers can build without waiting on an engineering backlog. When a company puts Replit in the hands of thousands of employees, they're trusting us with their data and their workflows. That trust has to be earned: SSO and SCIM that just work, governance their security team will sign off on, and real control over where their apps run and how their data is handled. Getting this right is what turns a pilot into a company-wide standard, and it's one of the biggest levers on Replit's next phase of growth. About the Role We're hiring a Staff Product Manager to own Replit's enterprise product end to end. We've built one of the best coding agents in the world. The work now is making it just as powerful inside a big company, where putting it in front of every non-technical employee unlocks enormous leverage. That means extending what Agent can do in an enterprise context and building the platform that lets large organizations adopt it safely and at scale. This is a role with unusual leverage. We're still early in our enterprise journey but the traction is remarkable, which means most of the platform is still to be built and you'll have an outsized hand in shaping it. You'll decide w

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role: Join our Infrastructure Engineering team and help ensure the reliability, scalability, and performance of Replit's infrastructure that serves millions of developers worldwide. As a Staff Infrastructure Engineer, you will bridge the gap between development and operations, implementing automation and establishing best practices that enable our platform to scale efficiently while maintaining high availability. We are seeking Staff Infrastructure Engineers who are passionate about building and maintaining resilient systems at scale. Your mission will be to proactively find and analyze reliability problems across our stack, then design and implement software and systems to create step-function improvements. You will design robust monitoring solutions, automate operational tasks, and continuously improve our infrastructure's reliability, all while mentoring and educating the broader engineering team to make reliability a core value at Replit. You Will: Drive Automation and Infrastructure as Code: Architect, build, and improve automation to eliminate toil and operational work. Design and maintain CI/CD pipelines and infrastructure automation using tools like Terraform or Pulumi. Create self-healing systems that can automatically respond to common failure scenarios. Optimize Performance and Infrastructure: Collaborate with core infrastructure and product teams to performance tune and optimize our cloud deployments (Kubernetes, Docker, GCP). Identify and resolve performance bottlenecks, implement capacity planning strategies, and reduce latency across global regions. Elevate Developer Experience: Design and implement improvements to our build, test, and deployment systems to make software delivery faster, safer,

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. The AI Studio is the team responsible for designing, building, and operationalizing internal software platforms across every functional department of the company, including People Operations, Customer Support, Sales, Marketing, Finance, Recruiting, and Executive Operations. We treat each internal department as its own product surface, and in truth as its own startup, with its own customers, its own metrics, and its own reasons for existing. We ship custom software, built on Replit’s own platform, to solve operational problems that off-the-shelf SaaS tools cannot serve well at our scale and pace of growth. Position Summary The Member of Technical Staff (AI Builder) is a full-time builder role with substantial autonomy. You will design, architect, and ship AI-powered internal platforms that run the operations of the company across many departments at once. This is not a role for someone who wants a narrow, well-defined lane. It is a role for someone who wants to walk into an ambiguous business problem, understand it well enough to argue about it with the department lead, and then ship the software that fixes it. We are looking for people who genuinely understand the mechanics of a business: how revenue is actually made, why recruiting velocity matters, what makes support scale or break, how finance closes a month, and why each department is critical to whether the company wins or loses. You do not need to have run every function, but you need to respect why each one exists and be able to reason about it like an operator, not just an engineer. Because we treat each department as its own startup, we strongly favor people who have either run their own business or worked on a fast-scaling startup. You know what it feels like

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About Replit Replit is building the world's most ubiquitous AI coding agent. Replit Agent can be used by anybody to bring their ideas to life. Whether it's an app for yourself, the next great startup idea, or a tool to make you more productive at work, Replit Agent can help build it. Replit is also the leader in secure vibe coding. We protect apps, give users features to manage security risks, and help them vibe code more safely. About the role: Replit is changing how people and companies turn ideas into software. Reaching those customers requires engineering that connects acquisition to the product experience and gives teams trustworthy evidence about what works. This role goes beyond operating conventional marketing technology. You will rethink growth systems for a world where agents can observe performance, diagnose problems, take action, and learn from the result. As the founding engineer for Growth Enablement, you will set the technical direction for this area. You will build agentic systems alongside shared foundations for attribution, audiences, lifecycle engagement, referrals, and promotions. The work spans web, mobile, billing, and data. You will work directly with marketing, sales, and partnerships to find the highest-leverage problems and ship the first solutions. Successful projects will become platforms that help these teams move faster and give Replit a clearer view of what drives durable growth. You will: Design agentic growth systems that monitor performance, diagnose failures, run approved experiments, and improve from the results. Explore AI-native approaches to answer engine optimization, campaign operations, audience discovery, and measurement. Build acquisition measurement across web and mobile, in

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary Replit is the world's most widely used AI coding platform, and as we scale, we're rebuilding how compensation works internally from the ground up. This role owns that. You'll go beyond traditional comp management to architect the systems, data infrastructure, and AI-enabled workflows that make fast, consistent, and high-quality compensation decisions possible at scale. You will serve as the architect of our compensation engine: translating compensation philosophy into scalable systems, and leveraging data, automation, and AI to improve speed, accuracy, and transparency. This role sits at the intersection of compensation, product, and systems design. You will partner closely with People Business Partners, Recruiting, Finance, People Operations, and the Data team to embed compensation directly into company workflows—eliminating manual processes and reducing reliance on comp as a service layer. You will shape how we attract, reward, and retain top talent, while building infrastructure that scales with the business. What you'll own Compensation Strategy Evolve our compensation philosophy across cash and equity; design and maintain salary bands, leveling frameworks, and equity structures Ensure market competitiveness while partnering with Finance on cost and workforce planning AI-Native Workflows Design and implement AI-enabled workflows for offers, merit, promotions, and market adjustments Build human-in-the-loop validation frameworks to audit AI-generated recommendations for bias, accuracy, and logic Decision Support & Analytics Operate compensation planning cycles and generate first-pass recommendations for comp decisions Build dashboards and analytical frameworks covering market competitiveness, interna