Platform Operations Specialist in United States

About the Team The Applied team brings OpenAI’s technology to the world through products used by hundreds of millions of people and by developers and businesses building on our APIs. We work across research, engineering, product, policy, safety, and operations to deploy frontier AI systems responsibly and safely. The Trust & Safety Data Engineering team builds the data foundations that help OpenAI understand, detect, investigate, and mitigate abuse and safety risks across our products. We partner with Integrity, Investigations, Safety Systems, Product Policy, Privacy, Data Science, Engineering, and Data Platform to create reliable, privacy-safe datasets and pipelines for fraud and abuse detection, enforcement workflows, safety measurement, ML feature generation, launch readiness, and transparency reporting. About the Role We are hiring a Technical Lead Manager to lead and grow the Trust & Safety Data Engineering team. This is a hands-on leadership role for someone who can set strategy, shape data architecture, align senior stakeholders, coach engineers, and drive execution on high-impact data systems. You will help turn fragmented launch and incident support into durable, reusable, privacy-safe data foundations that Trust & Safety teams can rely on. The systems your team builds will help OpenAI detect risk, investigate abuse, power operational workflows, develop and evaluate safety models, measure interventions, support product launches, and report accurately on platform integrity. In This Role, You Will Lead and grow a high-performing Trust & Safety Data Engineering team. Define the roadmap and technical strategy for Trust & Safety data systems. Build canonical, privacy-safe datasets and pipelines for abuse detection, fraud detection, risk signals, enforcement, scaled review, transparency reporting, and safety monitoring. Create reusable foundations for Trust & Safety model development, including features, labels, training data, backtesting,

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Enterprise Platform team builds the systems that help our GTM teams bring OpenAI products to customers at scale. This role sits close to our emerging ads business, partnering with Ads Sales, Operations, Product, Finance, Legal, and Engineering to create reliable workflows for advertiser lifecycle, campaign readiness, approvals, and revenue operations. About the role Our GTM team helps customers understand the transformational potential of OpenAI’s models, and our internal systems should make that work faster, cleaner, and more intelligent. We’re looking for a Salesforce Ads Systems Engineer to design and build the Salesforce foundation for our ads business. You’ll partner with Ads Sales, Ads Operations, Product, Finance, Legal, and data teams to turn complex advertiser and campaign workflows into scalable, auditable systems. This is an execution-heavy, builder role. The primary charter of this role is ads GTM systems: advertiser account and opportunity workflows, campaign/order readiness, approvals, integrations, and automation that keep ads motions moving cleanly from pipeline through launch, billing, measurement, and reporting. In this role, you'll: Build Salesforce solutions for ads GTM : Develop user experiences, objects, automations, and guardrails that help Ads Sales and Operations manage advertisers, opportunities, insertion orders, campaign readiness, approvals, and launch handoffs with high data quality. Engineer integrations across the ads stack : Connect Salesforce with ads platforms, product catalogs, pricing/rate-card systems, data warehouses, billing tools, measurement workflows, CLM, and e-signature systems so advertiser and campaign data stays accurate and audit

About the Team Our team turns OpenAI’s latest model capabilities into polished, trusted products for consumers and developers. We build the end-to-end experiences including product surfaces, platform layers, and developer workflows that make cutting-edge AI accessible, useful, and dependable at scale. OpenAI’s Financial Engineering (FinEng) team powers how revenue flows through our products - pricing and packaging, checkout, payments, subscriptions, and the financial infrastructure behind them. We partner closely with Engineering, Data Science, Risk, Finance, and Go-to-Market to make paying for OpenAI products seamless, reliable, and efficient worldwide. We pair rapid innovation with a rigorous approach to responsible deployment. Safety and trust are built into how we design, ship, and learn from real-world usage, so these tools deliver meaningful value while aligning with OpenAI’s mission. About the Role We are seeking an experienced Product Manager to scale the product efforts and technical strategy within our Financial Engineering team. The ideal candidate has prior experience in billing, finance, and accounting, ideally also building solutions for commercial users of varying sizes from small scale to enterprise. This role requires close collaboration with our product, finance, operations, and engineering teams. This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop a strategy and roadmap to efficiently scale the billing operations and customer experience behind OpenAI’s growing product portfolio Identify and execute opportunities to improve the order-to-cash processing for OpenAI’s largest and most strategic customers Build AI powered tooling for key partner teams such as Finance and User Operations to drive better decisions and business outcomes Collaborate with other product teams to defining OpenAI’s evolving monetization s

We're looking for a Product Analyst to support our Point of Sale (POS) product team. You'll work closely with the POS Product Owner to translate business and venue needs into clear requirements, support day-to-day POS issues, and help drive continuous improvement of the POS platform across all venues. This role is a strong fit for someone who has spent real time in the trenches with POS systems, whether building them, configuring them, or supporting the people who use them every day, and who wants to move deeper into product-facing work. What You'll Do Partner with the POS Product Owner to gather, document, and prioritize requirements for POS enhancements, integrations, and fixes Analyze POS support tickets and incident trends to identify recurring issues, root causes, and opportunities for product improvement Translate business and venue operations needs into clear user stories, acceptance criteria, and functional specifications Support testing and validation of new POS features and releases, including UAT coordination with venue stakeholders Serve as an escalation point for complex POS issues, working with engineering, support, and vendor teams to drive resolution Monitor POS system performance and data quality, flagging anomalies that could affect transactions, inventory, or reporting Maintain and update product documentation, release notes, and training materials for interna

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). Pay Range: Min $8.00-Max$8.00 Tip Eligible BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). Min 6.00 - Max 6.00 Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job t

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job t

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job t

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). Min 12.00 - Max 12.00 Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). Min 9.00 - Max 9.00 (tip eligible) Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). Pay Range $9.00-Max $9.00 Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Spec

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). Bartender: Min $10.00 - Max $10.00 Tip Eligible Age Requirement: 21 and older Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here. ADA The above statements cover what are generally believed to be principa

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job t

Job Responsibilities Prepare and serve a diverse range of alcoholic and non-alcoholic beverages. Interact with guests in a friendly and welcoming manner, taking and delivering drink orders. Maintain a clean and organized bar area, including stocking supplies and cleaning glassware. Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. Monitor guest needs and respond promptly to their requests or concerns. Prepare garnishes, garnish drinks, and set up service areas for daily operations. Adhere to safety and sanitation standards at all times. Handle cash and process payments accurately. Collaborate with the bar team and other staff members to provide exceptional service. Critical Skills & Experience Requirements Proven experience as a bartender in a similar environment. Extensive knowledge of various drink recipes and mixology techniques. Excellent communication and customer service skills. Ability to handle cash and operate a point-of-sale system. Must be at least the legal drinking age in the jurisdiction of employment. Certification in responsible beverage service (where required by law). Min $8.00 - Max $8.00 Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific