Product Support Engineer in United States

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're hiring a Sales Development Manager to lead the team of SDRs generating pipeline for our North American sales org. You'll own the day-to-day leadership of the team — coaching reps, aligning with AEs and sales leadership, holding a high bar on execution, hiring, and building the systems that make the team consistently productive. Our market is new and evolves by the day, and our buyers are hyper-technical. Prospecting at Baseten means earning credibility with that audience, and coaching a team to do it at scale. The right person for this role is a coach and a builder — someone who gets energy from developing people, is obsessive about execution, and wants to define what world-class pipeline generation looks like when the product, the buyers, and the sales motion are all AI-native. RESPONSIBILITIES Lead, coach, and develop a team of SDRs responsible for opening doors with the next wave of Baseten customers. Own the team's pipeline generation targets and drive consistent execution against weekly, monthly, and quarterly goals. Build and refine outbound strategies, messaging, and frameworks across a wide range of accounts, tuned to a technical audience. Run 1:1s, team meetings, training, and pipeline reviews that make reps measurably better week over week. Partner with AEs and sales managers on account strategy, lead quality, and handoff processes. Analyze pipeline data to identify what's working, diagnose wha

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Join our FDE team and work directly with some of the world's largest organizations to turn their most ambitious ideas into production applications on Replit. As a Forward Deployed Engineer, you'll partner closely with customers to understand their technical and business needs, architect solutions, and build the integrations and applications required to deploy Replit successfully within complex enterprise environments. This is a deeply technical and hands-on role. You won’t just advise customers on what to build—you’ll build alongside them. You’ll take applications from initial idea and prototype through deployment and production, navigate complex enterprise environments, and solve the technical challenges that emerge when AI-powered software development meets real-world infrastructure, data, security, and organizational constraints. You will: Build with Customers: Embed with strategic enterprise customers to design and build high-impact applications and AI-powered workflows on Replit, taking projects from initial concept through production deployment. Architect Enterprise Solutions: Design secure, scalable architectures that connect Replit with customers’ existing systems, data, APIs, identity providers, and infrastructure. Integrate with the customer's stack: SSO, data warehouses, internal APIs, and SaaS systems. Own Technical Deployments: Serve as the technical owner for complex enterprise implementations, identifying blockers, debugging issues, and driving projects through to successful production adoption. Bridge Customers and Product: Develop a deep understanding of how enterprises use Replit and translate field insights, technical constraints, and recurring customer needs into actionable feedback

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Backend Engineer on the User Communities team, you’ll own the backend systems that power social engagement features (Announcements, Forums, Polls, Roles & Permissions systems) for millions of players and creators on Roblox. Your day-to-day will focus on building and scaling the infrastructure that makes both in-experience and on-platform communication and player engagement fast, safe, and reliable. That means driving architectural decisions, reasoning through trade-offs, influencing stakeholders, championing user-first safety standards, and defining developer-facing APIs so creators can build richer experiences. You'll work closely with frontend and backend engineers, product, design, and data scientists across teams, and you'll have real influence over our technical and product direction. If you're an experienced engineer who gets excited about large-scale distributed systems and wants to shape the way millions of people connect inside virtual worlds, we'd love to talk. You Will: Shape the backend engineering culture across the Communities team. Your influence extends beyond your immediate pod to improve how we build, review, and ship software across the entire org. Act as

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join us as our next Principal Presales Engineer on Twilio’s ISV team! About the job This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our ISV segment. Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presales Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will pr

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Manager, Public Policy and US State Strategy, you will report to the Senior Director of U.S. Public Policy and State Strategy developing an engagement strategy for the U.S. States. You will help build relationships and promote an environment that best positions Roblox for the future across the U.S. and with our partners globally. You will work internally and externally with a mastery of Roblox's policies and philosophies to advocate firstly on behalf of the Roblox community, and also on behalf of our product and engineering teams and its business. Role is based in our San Mateo, CA headquarters or Washington, DC office You Will Develop relationships with state policymakers and political figures Identify, monitor, and analyze policy issues affecting Roblox in the U.S. States Develop strategies for engaging with state policymakers around issues important to Roblox Assist the wider public policy team on ongoing projects Advise Roblox team members on public policy matters as inputs to the development of our products and business operations Articulate our public policy positions in briefing papers and consultation responses Communicate with external stakeholders on behalf of Roblox on

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Developer Platform engineer, you will directly contribute to the foundational pieces that make Notion extensible and connected. You will build tools, APIs, and platform experiences that help customers connect Notion to the world — bringing their apps, data, and workflows into one workspace. Your work will make it easier for developers, admins, and builders to create reliable integrations and automations on top of Notion. You will be a key player in building the robust technical foundation that allows Notion to achieve the connected workspace vision. Your work will include both internal platform contributions that accelerate other Notion engineering teams and end-user-facing functionality that enables toolmaking ubiquity. You will be presented with challenging technical problems, as Notion’s product needs are complex. You’ll play a key role in identifying and executing against technical investments that ensure the long-term quality, reliability, and performance of Notion’s platform as we scale. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursd

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role At Stitch Fix, we are at the forefront of innovation, creating cutting-edge solutions that blend fashion, technology, and data science. Our data science team combines machine learning with expert human judgment to generate innovative recommendations and insights that transform the way our clients discover what they love. We believe in a curiosity-driven data science culture where members are empowered to deliver impact through end-to-end model development. The diversity of the problems that we work on and the data-rich environment of our business make it possible, even essential, to bring the tools of multiple disciplines to bear on our hardest problems. We are looking for an experienced Styling Algorithms Team Manager to lead a group of talented machine learning engineers and data scientists. In this role, you will shape the future of fashion technology by driving the development and deployment of our styling algorithms, which empower our human stylists to delight clients by nailing their fit and style. This includes ML-, AI-, and product-driven feature curation and testing for our proprietary styling platform, as well as client-facing AI personalization experiences, such as Stitch Fix Vision, our virtual try-on. Responsibilities: Champion bold AI and ML interventions to improve our styling experiences, enabling our stylists to have a multiplicative impact on their client connection points. Likewise, actively shape the product roadmap for direct client-facing styling experiences, expand

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We're hiring a Technical Program Manager to lead the systems, data, and process work behind how we bill, recognize revenue, close the books, and prove our controls work. You won't be writing the code or drawing the architecture; you'll be deciding what gets built, in what order, and why it matters. This is a role for someone who wants to understand a business well enough to change how it runs: learning the objectives, processes, and system flows end to end, then shaping them into strategic technical programs with real owners, deliberate sequencing, and decisions that hold up under audit. You'll sit between Finance and Accounting on one side and Engineering, Data, and Product on the other, and you'll be accountable for making new revenue streams operable and auditable, from a pricing model on a slide to a billed invoice, a booked journal entry, and a control that passes testing. You'll report to the Lead Technical Program Manager for Data, Biztech & AI Transformation, within EPD. You'll get high-level direction and clear priorities from your manager, and independent ownership of how the work actually gets delivered

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Location: Bellevue, WA Engineering Manager, Cost Intelligence We are looking for an experienced Engineering Manager to lead the Cost Intelligence engineering team. In this role, you will own the technical vision and execution for the features and systems that help Snowflake customers understand, monitor, and optimize their Snowflake consumption and spend. You will lead a talented team of engineers building the data products, APIs, and platform services that power cost visibility, usage analytics, budgeting, and cost optimization insights across Snowflake's platform. You'll work closely with Product Management, Design, Data Science, and cross-functional engineering teams to ship world-class cost intelligence capabilities to Snowflake's customer base. As manager for the Cost Intelligence team, you will: Lead and grow our talented team of software engineers, fostering a culture of technical excellence, ownership, and continuous learning. Drive the roadmap for Cost Intelligence features — including cost allocation, resource budgeting, anomaly detection, and optimization recommendations — in partnership with product management. Set technical strategy for backend systems, data pipelines, and APIs that surface cost and usage insights to customers at massive scale. Own delivery end

Role Summary Pfizer Commercial Oncology is introducing the world to the next era of cancer care. With a growing portfolio of novel therapies, industry-leading R&D, and a goal of delivering eight breakthroughs by 2030 across major cancer types, we're translating cutting-edge science into market-shaping impact. Here, you'll partner with exceptional colleagues across scientific, medical, and manufacturing teams, backed by advanced digital and AI-enabled infrastructure and the authority to accelerate medicines from discovery to delivery. Guided by our values of courage, excellence, equity, and joy, you'll have the opportunity to stretch your skills and build a career that evolves with you—across teams, roles, and the Pfizer enterprise. Join us to make history — for patients, for their families, for the future. The Senior Oncology Account Specialist (SOAS) will have a variety of responsibilities, ranging from promoting Pfizer’s product portfolio to health care providers and specialists, to educating members of the healthcare community regarding the appropriate use of Pfizer products, to calling on accounts and organized customers to help improve patients’ experience with Pfizer products, as well as the overall quality of patient care delivered. The SOAS plays a critical role in increasing Pfizer’s brand with high-value target customers by linking an insightful assessment of the account and/or business landscape with a strong understanding of Pfizer’s products and resources. BASIC QUALIFICATIONS BA/BS Degree from an accredited institution BA/BS Degree from an accredited institution OR an associate’s degree with 8+ years of experience; OR a high school diploma (or equivalent) with 10+ years of relevant experience. Ability to travel domestically and stay overnight as necessary Valid US driver’s license and drivin

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships. Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service. Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. NVIDIA has a rapidly expanding ecosystem of data center platform & node designs. From single node HGX/DGX systems all the way up to large multi-node NVLink domain rack architectures. These designs have become core to NVIDIA's rapidly growing enterprise and cloud provider businesses. Each bringing together the full power of NVIDIA GPUs, NVIDIA NVLink, NVIDIA InfiniBand networking, NVIDIA Grace CPUs, and a fully optimized NVIDIA AI and HPC software stack. We're searching for a highly technical, motivated manager to lead & manage the team responsible for rack-scale system software architecture. From firmware, kernel drivers, operating systems, networking, fabrics and associated user mode drivers + manageability software. You will work with component leads internally and engage with industry leading hyperscalar / cloud service providers on taking these products to market. What you’ll be doing: Drive the software end-to-end architecture for NVIDIA's rack-scale products Maintain deep understanding of the product portfolio and roadmap; translate forward-looking plans into clear, formal software requirements that anchor execution across the organization. Ensure high quality & reliable

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. NVIDIA has a rapidly expanding ecosystem of data center platform & node designs. From single node HGX/DGX systems all the way up to large multi-node NVLink domain rack architectures. These designs have become core to NVIDIA's rapidly growing enterprise and cloud provider businesses. Each bringing together the full power of NVIDIA GPUs, NVIDIA NVLink, NVIDIA InfiniBand networking, NVIDIA Grace CPUs, and a fully optimized NVIDIA AI and HPC software stack. We're searching for a highly motivated, technical leader to drive the engineering roadmap and innovation for our rack system software architecture. From firmware, kernel drivers, operating systems, networking, fabrics and associated user mode drivers + manageability software. You will work with component leads internally and engage with industry leading hyperscalar / cloud service providers on taking these products to market. What you’ll be doing: Drive the software end-to-end architecture for NVIDIA's rack-scale products Maintain deep understanding of the product portfolio and roadmap; translate forward-looking plans into clear, formal software requirements that anchor execution across the organization. Ensure high quality & reliable software; serving as a trusted architectural partner to teams requiring

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role At SoFi, we're building AI capabilities that fundamentally change how our teams operate, innovate, and serve our members. We're looking for a Senior Director, AI Enterprise Transformation to lead enterprise-wide AI adoption by partnering with technology and business leaders to identify, prioritize, and deliver high-impact AI initiatives. This is a highly cross-functional leadership role for someone who combines deep technical understanding of modern AI technologies with exceptional executive influence and change leadership. You will work across Engineering, Product, Enterprise Architecture, Data, Corporate IT, Operations, and business functions to accelerate AI adoption, establish best practices, and drive measurable business outcomes. Success in this role requires someone who can translate emerging AI capabilities into scalable enterprise solutions while inspiring teams across SoFi to embrace new ways of working. You will serve as both a strategic advisor and transformation leader, helping shape SoFi's AI roadmap and ensuring AI investments deliver meaningful impact across the company. What You'll Do Lead enterprise-wide AI transformation initiatives that improve operational efficiency, employee productivity and growth for SoFi. Partner with executive leadership to develop and execute SoFi's AI tr

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is responsible for understanding exactly what is on store shelves at all times. Inventory estimates power some of the most important product experiences at Instacart, from search and advertising to logistics and fulfillment. We own the end-to-end data supply chain — from ingestion and integration of partner data sources to collecting inventory observations, to model development, serving, and integrations across our products. We are looking for a highly motivated Senior Software Engineer to join our team. You will be instrumental in building our next generation platforms for understanding where products are in a store — think: platforms that provide the precision and depth of a smart warehouse but scaled to every local store. In close collaboration with machine learning engineers, computer vision engineers, produc