Product Support Operations Director in United States

About the Team The Statsig team at OpenAI builds and operates the experimentation platform that powers product development, measurement, and decision-making across the company. We partner closely with product, engineering, and infrastructure teams to ensure experiments are trustworthy, statistically rigorous, and scalable to the needs of frontier AI products. Our mission is to help teams make better decisions through reliable experimentation. We care deeply about statistical correctness, pragmatic solutions, and building systems that researchers and engineers can trust at massive scale. The team operates at the intersection of experimentation methodology, data infrastructure, causal inference, and product analytics. We are looking for experienced experimentation experts who want to shape the future of experimentation in the AI era. About the Role We are hiring a Staff-level Data Scientist to help lead the evolution of OpenAI’s core experimentation platform. This role is focused on improving the statistical rigor, reliability, and practical usability of experimentation across the company. You’ll work on some of the hardest problems in online experimentation: sample ratio mismatch detection, variance reduction, bias mitigation, metric design, triggered analysis, heterogeneous treatment effects, sequential testing, and experimentation in complex ML systems. You’ll also help translate advanced statistical concepts into pragmatic systems and product experiences that teams can actually use. This is a highly technical individual contributor role with significant influence across methodology, platform architecture, and experimentation best practices. The ideal candidate combines deep statistical expertise with strong systems intuition and hands-on experience building or operating experimentation platforms at scale. In this role, you will: Drive the statistical direction and technical strategy for OpenAI’s experimentation platform Design and improve experimentation methodolo

About the team Online Data builds and operates Habitat, the single product surface of Online Data and the system of record for OpenAI’s online user data. As OpenAI’s scale and product requirements evolve, Habitat is becoming a full-stack, one-size-fits-most database platform with end-to-end ownership of: Provisioning and developer experience APIs and guardrails Scaling, performance, and reliability Data movement, caching, routing, and placement Privacy enforcement and access control Change Data Capture (CDC) as a first-class primitive The foundation for future storage backends You’ll work on the core online database platform behind OpenAI’s products, building and operating Habitat services that handle high-QPS, latency-sensitive workloads across regions. You’ll partner closely with internal platform and product teams to ship safe, reliable systems, then push them to be faster and more cost-efficient through better caching, routing, observability, and operational tooling. This is a critical role for engineers who like owning hard distributed-systems problems end to end and sweating the details from p99 latency to production operations at massive scale. In this role, you will Design and build core abstractions spanning storage, caching, routing, CDC, and privacy enforcement Own a major surface area end to end, from product and API design to operational excellence Improve latency, correctness, and cost efficiency for real production workloads at massive scale Build strong instrumentation, debugging workflows, and developer-first tooling Collaborate closely with internal product and infrastructure teams to understand requirements and ship pragmatic solutions Participate in an on-call rotation and raise the bar on reliability while aggressively improving performance and usability You might thrive in this role if you have A strong track record building and operating high-scale backend or data-intensive distributed systems in production Excellent systems judgment and the a

About the Team GTM Growth Engineering builds AI-native products and systems that help OpenAI's go-to-market and B2B marketing organizations operate with greater speed, focus, and leverage. Our mandate is revenue leverage: products tied directly to pipeline quality, customer engagement, seller and marketer productivity, and the speed at which OpenAI can bring its technology to customers. We build the infrastructure and user experiences behind high-impact GTM workflows, including customer context, prioritization, routing, campaign execution, review surfaces, feedback loops, and measurement. Our work combines product craft, applied AI, reliable systems, and thoughtful operational design. About the Role We’re looking for a product-minded Software Engineer to build AI-powered products and full-stack experiences for GTM Growth Engineering. You will own meaningful product slices end to end, from user experience and frontend implementation to backend APIs, integrations, data models, instrumentation, and launch readiness. This is a role for engineers who want to build products that do real work in production. You will partner with Product, Design, Data Science, Sales, B2B Marketing, and operations teams to understand high-value workflows and ship systems that improve customer engagement, pipeline, conversion, and team productivity. The role is ideal for a strong product engineer who can move between product craft, systems engineering, applied AI, and measurable business outcomes. You should be excited to build from ambiguous problem statements, ship quickly, and improve products based on real user feedback. What You'll Do Build AI-powered products and workflows that help sales and B2B marketing teams identify opportunities, coordinate work, and engage customers more effectively. Own full-stack product experiences from prototype through launch, instrumentation, iteration, and production hardening. Design intuitive user journeys that combine polished interfaces, reliable servi

About the Team The Agent Enablement team works across engineering, product, design, and research to bring our technology to the world. We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, and platform barriers. Our commitment is to facilitate the use of AI to enhance lives, supported by rigorous insights into how people use our products. About the Role We are looking for experienced full-stack engineers to join our new Agent Enablement team. Our goal is to design and grow an open ecosystem of agent-enabled sites and services. This is a wide-ranging role: you’ll build new user and agent identity protocols, user experiences to control and observe agents across web, desktop, and mobile, and much more. We will rely on you to drive our technical decisions while also steering our product and partnership direction, optimizing for both short-term impact and long-term success of the ecosystem. We value engineers who are impact-driven, autonomous, and adept at removing barriers to forward progress. In this role, you will: Design the primitives and protocols for an open agent ecosystem, enabling our users’ agents to make the best use of sites and services across the internet. Build a next-generation user experience to observe and control agents, across web, desktop, and mobile. Evolve our approach to token consumption across subscriptions and API customers. Execute on fast-paced projects in collaboration with research, design, data science and other product engineering teams. Work closely with our strategic customers and partners to grow the ecosystem. You might thrive in this role if you: Have strong full-stack engineering skills and experience shipping customer-facing products from concept to production. You’re comfortable working across frontend, backend, APIs, data models, and product desig

About the Team Our Advertising & Promotions Marketing team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role Our advertising business is one of the fastest-growing parts of DoorDash. This role exists to ensure our sellers are equipped with the right materials for key conversations with enterprise advertisers. You will own the sales content portfolio for our ads business and design the system that produces it. You will co-create our annual sales narrative with our platform and product marketing partners, and own translating it into the practical materials the field actually uses to win. That covers the content sellers use in front of advertisers: pitch decks, one-pagers, customer proof, and playbooks, along with the research that informs it and the governance that keeps it up to date. You will also develop content for our external advertiser training materials. You will manage a team of four marketers covering Restaurant, CPG, and agency audiences across the US, Canada, Australia, and New Zealand, supporting a field of hundreds of sellers. You will partner with Sales, Product Marketing, Revenue Enablement, Product, and business leaders to develop content. Recurring content maintenance and library administration sit with your team. This role reports to the Sr. Director, Ads Marketing. You're excited about this opportunity because you will… Build deep fluency in our ads product suite across our Restaurant and CPG offerings, including occasions and co-marketing programs, and translate that expertise into seller storytelling and content. Own the sales content portfolio and design the operating model behind it, applying bran

Job Details: Job Description: The Intel Logic Technology development (LTD) organizations delivers process technology innovation to drive Intel's product roadmap. We give you opportunities to transform technology and create a better future by delivering products that touch the lives of every person on earth. As a global leader in innovation and new technology, we foster a collaborative, supportive, and exciting environment where the brightest minds in the world come together to achieve exceptional results. We provide benefits that promote a healthy, enjoyable life: excellent medical plans, wellness programs, and amenities, time off, recreational activities, discounts on various products and services, and many more creative perks that make Intel a Great Place to Work. As a Process Integration Development Engineer, you will play a pivotal role in advancing Intel's semiconductor process technologies within the Logic Technology Development (LTD) group. Your day-to-day involves designing, optimizing, and implementing integrated process solutions that drive Intel's next-generation technology. By leveraging your expertise in process integration, yield analysis, and data-driven problem solving, you will contribute directly to the seamless transition of emerging technologies from development to high-volume manufacturing, ensuring Intel remains at the forefront of semiconductor innovation. Job Responsibilities include but are not limited to: ​ LTD Semiconductor Senior Process Integration Development Engineers are responsible for leading scientific research enabling the manufacture of innovative device architectures but not limited to: Lead scientific research enabling the manufacture of innovative device architectures coupled with the realization of these architectures. <li

Work Flexibility: Field-based Who We Want Challengers. People who seek out the hard projects and work to find just the right solutions. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Strategic closers. Salespeople who close profitable business and consistently exceed their performance objectives. Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships. Game changers. Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better. What You Will Do As a Spine Enabling Tech Associate Sales Representative, you assist in strategically promoting and selling Stryker Enabling Tech products to meet our customers’ needs. You confidently conduct product evaluations in Operating Room and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your findings with your Regional Manager and Sales Representative(s) you are supporting to push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in meticulously managing and maintaining your sample inventory of products and are prepared to assist a customer whenever the need arises. As an ET Associate Sales Representative you love living in the fast lane and f

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The People Team at Notion exists to help build a generational company that enables people to do their best and most meaningful work. This role operates at all altitudes - one minute, you’ll be building a people strategy with a member of our leadership team, and the next, you’ll be coaching an employee. With Notion's scale this year, you'll play a major role in how we shape, mold, and build the future of Notion for years to come. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Build deep partnerships with Notion’s leadership team (especially across Engineering, Product, and Design), and serve as a conduit between stakeholders up to C-suite and the People Team. Advise on, create, and execute people strategies that drive the business forward. Consult with the leadership team on Talent Planning, Org Design, Retention Strategies, and Change Management. Apply systems thinking to evolve

Job Details: Job Description: Responsible for managing the relationship between Intel Data Center and AI (DCAI) and Dell ISG with focus on driving sales strategy of existing Xeon and AI product offerings while expanding Intel design portfolio within Dell's future roadmap to ensure the acceleration of Xeon and AI adoption. Through the design-in process, demonstrate the skills to showcase a quantifiable preference to Intel technology and integrate key learnings into Intel and Dell marketing organizations. The role is critical to establish great relationships and trust with key individuals at Dell and Intel business units and help both companies understand each other's challenges, opportunities to work towards a solution(s) that allows both companies to succeed. The candidate will have enough technical depth to understand the Intel product roadmap, the customer roadmap needs and what the competition is offering and intelligently recommend how to sell the Intel value proposition. Key Responsibilities include: Serve as sales and technical lead for multiple Dell PowerEdge and AI server programs based on Intel Xeon processors and AI accelerators, and collaborate with marketing team to drive complete end-to-end execution. Partner closely with Intel and Dell engineering, product, marketing, and program teams worldwide to align on features, schedules, quality, and issue resolution, ensuring successful product execution. Drive strategic design-win engagements for future Intel Xeon and AI accelerator products, influencing both Intel and Dell roadmaps through deep customer insight, competitive analysis, and early requirements gathering. Act as the primary interface between Intel and Dell, rapidly resolving business and technical issues, managing escalations, and ensuring the highest levels of cus

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Staff Design Engineer is responsible for designing, simulating, and optimizing DRAM circuits while supporting the development of digital and analog circuitry used in advanced memory products. This role collaborates globally across design, verification, product engineering, test, probe, process integration, assembly, and marketing to ensure manufacturable, high‑quality, cost‑optimized solutions. The position drives innovation in future memory generations and contributes to silicon‑to‑system development in a dynamic engineering environment. Responsibilities Design digital, analog, and memory core circuits using CMOS logic and transistors, implementing device specifications from concept to solution. Utilize AI-Enabled tools to assist with schematic editing, data collection and layout floorplan. Create optimized floorplans for circuit placement, routing, power delivery, sense margins, array timing, and die size, including layout leadership. Conduct circuit simulations using FINESIM, HSPICE, and VERILOG; analyze power, performance, reliability, and parasitic impacts. Validate builds through reticle experiments, tape‑out revisions, and simulation‑to‑silicon correlation, identifying required schematic edits. Prepare and maintain design documentation while contributing to best‑known practices and departmental training. Collaborate with global build, verification, product engineering, test, probe, process integration, assembly, and marketing teams to ensure manufacturability and quality. <l

NPI Mechanical Quality Engineer Description - As part of the Personal Systems Quality organization, the NPI Mechanical Quality Engineer drives product quality and reliability throughout the NPI product development lifecycle. This role partners with cross-functional teams to evaluate designs, identify and mitigate reliability risks, drive failure analysis and root cause investigations, and implement corrective actions that improve product quality and customer experience. This role provides technical leadership in reliability test development, mechanical design assessment, and Design for Quality and Reliability (DFX) initiatives to ensure high-quality products from concept through production. Strong mechanical engineering expertise, problem-solving skills, and team collaboration are essential for success in this role. *Onsite in Spring office is required 4-days a week Responsibilities: • Provides technical analysis of compute products during NPI Phase through RFQ design proposal reviews, CAD reviews, and DFX product tear downs. • Provides advanced failure analysis, root cause identification, and corrective/preventive actions for reliability concerns and/or issues during development, manufacturing, and field operations. • Proactively addresses customer requests or issues related to mechanical reliability, ensuring timely resolution while liaising with the relevant stakeholders. • Provides consultation to product development architecture teams regarding material component selection, design risk assessment, and associated reliability test plans. • Provides NUD (new, unique, difficult) risk mitigation and test plan development and develops issue prevention. • Actively mentors less-experienced engineers in the field of mechanical reliability and contributes to their growth in the organization. Education & Expe

NVIDIA’s Silicon Co-Design Group sits at the crossroads of architecture, silicon, systems, and manufacturing, where first-principles thinking and engineering judgment at the highest level translate directly into product outcomes at scale. We are looking for a Principal Performance and Manufacturing Architect who has built the models, defined the specs, and seen them validated through silicon. You have owned the connection between design intent and manufacturing reality, not as a reviewer or a contributor, but as the person who set the methodology and proved it worked. You turn ambiguous physical phenomena into quantified, defensible margin terms. You do not wait for data to confirm your hypothesis; you design the experiment that gets it. You improve how the organization ships products after every program. The exceptional hire also uses AI deliberately — with proven workflow impact and the judgment to know where it compresses real work and where it introduces risk. What you'll be doing: Own the physics, from mechanism to margin. Build first-principles models connecting AVF, defect mechanisms, and DVFS transients to field FIT, system-level yield, and DPPM vs. coverage — calibrated per node and population shift — so every margin term in the V/F curve and P-state table is named, sourced, and defensible. Set the screen that resolves escapes. Specify ATE and SLT voltage, frequency, and timing conditions that capture worst-case transient VF windows — making it unambiguous whether a marginal defect or timing violation is detected or escapes at every manufacturing stage. Make the POR the authoritative source. Author the methodology document for each program and drive alignment across build, product definition, reliability, and test engineering — so every team is making decisions from the same model. Prove the model before produc

The Silicon Co-Design Group (SCG) sits at the crossroads of architecture, design, marketing, operations, and productization. Our work spans early architecture through final product delivery across Datacenter, Gaming, Robotics, Automotive, and Embedded markets. We work closely across functions to deliver chips that change what is possible. NVIDIA’s Silicon Co-Design Group is hiring a Chip Lead to serve as the technical lead for one of our most consequential silicon programs! This is not project management, and it is not a senior IC role. You are the person the program partners with on its hardest technical questions — when the right answer is not obvious, and when leadership needs a single technical perspective to align on direction. You are accountable for the technical integrity of the chip end-to-end. You guide co-design feature integration, help resolve the toughest multi-functional bugs, and serve as the project-specific custodian of the qualification playbook. The program runs cleaner because you are on it! What you’ll be doing: You will partner across design, validation, software, and manufacturing to keep the program’s technical narrative clear and on track. Day to day, you will: Serve as the single technical point of contact for multi-functional decisions, issues, and trade-offs. Co-lead program-level feature integration from chip to system, surfacing inter-function dependencies and guiding them to resolution. Help resolve the program’s hardest multi-functional bugs by translating ambiguous, multi-team symptoms into root-cause closure on areas such as HBM, power and thermal, high-speed I/O, and packaging. Steward the qualification playbook. When the playbook does not fit a situation, guide the mitigations and capture the lessons as reusable methodology for other SSG programs. Shape the program’s technical narrative by surfacing key risks, trade

The Silicon Co-Design Group (SCG) sits at the crossroads of architecture, design, marketing, operations, and productization. Our work spans early architecture through final product delivery across Datacenter, Gaming, Robotics, Automotive, and Embedded markets. We work closely across functions to deliver chips that change what is possible. System Integration sits at the intersection of all of them. It is the layer where every architecture, design, software, and manufacturing decision meets reality. When something breaks late in a program, it usually breaks here first. We are hiring a Senior Manager to lead this team in the US and partner closely with teams globally. Your work will sit on the critical path of every NVIDIA silicon program, and the bar you set for system integration is the bar we ship to! The two hardest, highest-leverage problems in this seat: Find critical silicon issues earlier — often before software is production-ready. Left-shifting post-silicon coverage is the highest-value thing System Integration can do. Standing up wide-area testing as a repeatable capability is a core part of the role. Keep programs on milestone when upstream dependencies slip. Validation plans collide with reality every program! The team needs new strategies, not just contingency plans, to keep moving when software, firmware, or methodology slip. You will design and run those strategies. What you’ll be doing: Plan and execute post-silicon feature integration, PVT validation, and wide-area testing across NVIDIA’s GPU, SoC, and CPU programs. Build wide-area and in-system test as a repeatable capability that shifts post-silicon coverage left, so issues surface before we are production-ready. Lead resolution of the most complex system-level issues, RMAs, and HW/SW interaction problems with creative workarounds and focused lab experimentation. Deve

NVIDIA's Silicon Co-design Group (SCG) sits at a rare intersection: we own the full product development lifecycle, from early architecture definition through silicon bringup to product release. Our ArchDev team is the hub for silicon and system-level feature development, driving tradeoff analysis, system integration, and POR alignment across the entire organization. If you want to see your work go from whiteboard to world-class silicon, this is where that happens. What You'll Be Doing: Architect and integrate system-level performance and power management features, controllers, and policies to optimize product efficiency across datacenter and client products . Build feature roadmaps to address low-power, low-noise, and performance-per-watt product needs through prototyping, use-case analysis, and cost/benefit trade-offs. Partner with architecture, ASIC, board/platform, software/firmware, and marketing teams to drive design decisions and debug complex issues. Track industry trends and market needs and translate them into forward-looking roadmaps that keep NVIDIA's products ahead of the curve. Lead debug efforts, develop workarounds, and support bringup , validation, manufacturing, and customer escalations. What We Need to See: <