Product Support Operations Director in United States

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Senior Software Engineer, Data, you will design, build, and operate the next generation of our data platform and products – going beyond ID to power a networked digital identity – while keeping member privacy, security, and reliability at the core. What you’ll do: Build and operate scalable, reliable data systems and pipelines – from ingestion to modeling to visualization – so Analysts and Engineers can self-service changes in an automated, tested, secure, and high-quality manner. Develop and maintain end-to-end data products and pipelines (batch and/or streaming) that collect, clean, transform, and model data, and own the infrastructure that powers them to unlock new business use cases and reporting. Implement and maintain infrastructure-as-code, CI/CD, and shared developer tooling for data products (e.g., Pulumi/Terraform, GitHub, orchestration tools like Dagster/Airflow) to make it easy and safe for teams to build, test, and ship changes across environments. Improve the security, compliance, and cost posture of the data stack through robust dependency management, IAM and secrets hardening, observability, and performance/cost optimizations. Partner with product and other stakeholders to uncover requirements, make architectural decisions, and continuously improve our data platform and processes. How you’ll measure success: Data reliability & SLAs: % successful pipeline runs, adherence to freshness SLAs for core datasets, and reduction in data-related incidents impacting stakeholders. Platform quality & efficiency: Reductio

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for an experienced Software Engineer to help us build the next generation of products which will go beyond just ID and enable our members to leverage the power of a networked digital identity. As a Software Engineer at CLEAR, you will participate in the design, implementation, testing, and deployment of applications to build and enhance our platform- one that interconnects dozens of attributes and qualifications while keeping member privacy and security at the core. A brief highlight of our tech stack: Java / Kafka / Postgres AWS cloud What you'll do: Advance our capabilities across a wide array of industries and domains and gain hands-on experience with privacy, security, data modeling and architecture Develop and deliver code across the full stack, driving engineering excellence by defining to best practices in testing, documentation and observability Partner with product and other stakeholders to uncover requirements, to innovate, and to solve complex problems Have a strong sense of ownership, responsible for architectural decision-making and striving for continuous improvement in technology and processes at CLEAR What you’re great at: 3+ years of backend software development experience in Java Working with cloud-based application development, and being fluent in at least a few of: Cloud service providers like AWS Containerization technologies like Docker and Kubernetes Collaboration, integration, and deployment tools like Github, Argo, and Jenkins Arti

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for an experienced Machine Learning Engineer to help us build the next generation of products which will go beyond just ID and enable our members to leverage the power of a networked digital identity. As a Machine Learning Engineer at CLEAR, you will participate in the design, implementation, testing, and deployment of applications to build and enhance our platform - one that interconnects dozens of attributes and qualifications while keeping member privacy and security at the core. A brief highlight of our tech stack: Python / Postgres / Snowflake / dbt AWS SageMaker and MLflow What you'll do: Own and drive the foundational work of a ML system at CLEAR Design, build and deploy ML models for various applications, such as document and image processing, fraud detection. Develop and implement robust data pipelines at a variety of scales, including collection, pre-processing, transformation, and feature engineering Partner with product and other stakeholders to uncover requirements, to innovate, and to solve complex problems Have a strong sense of ownership, responsible for architectural decision-making and striving for continuous improvement in technology and processes at CLEAR What you're great at: 3+ years of experience building, operating and scaling ML models for consumer applications, particularly those with experience building end-to-end systems Experience designing, implementing, and scaling complex data pipelines for ML models and evaluating their performance Expertise in best practices for feature enginee

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a Data Engineer II to help us build the next generation of products which will go beyond just ID and enable our members to leverage the power of a networked digital identity. As a Data Engineer at CLEAR, you will participate in the design, implementation, testing, and deployment of applications to build and enhance our platform- one that interconnects dozens of attributes and qualifications while keeping member privacy and security at the core. A brief highlight of our tech stack: SQL / Python / Looker / Snowflake / dbt What you'll do: Build a scalable data system in which Analysts and Engineers can self-service changes in an automated, tested, secure, and high-quality manner Build processes supporting data transformation, data structures, metadata, dependency and workload management Develop and maintain data pipelines to collect, clean, and transform data (owning end to end data product from ingestion to visualization) Develop and implement data analytics models Partner with product and other stakeholders to uncover requirements, to innovate, and to solve complex problems Have a strong sense of ownership, responsible for architectural decision-making and striving for continuous improvement in technology and processes at CLEAR What you're great at: 4+ years of data engineering experience Working with cloud-based application development, and be fluent in at least a few of: Cloud services providers like AWS Data pipeline orchestration tools like Airflow, Dagster, Luigi, etc Big data tools like Spark, Ka

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals. What you'll do: Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries Own the full deal lifecycle from prospecting through negotiation, contracting, and launch Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence How you'll measure success: Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships Pipeline growth, conversion rates, and deal velocity across enterprise opportunities Number of new enterprise logos and expansion within existing partners Successful launch and activation of enterprise partnerships What you're great at: 8+ years of experience in enterprise business development, partnerships, or B2B sales within SaaS, identity, fintech, or enterprise technology Proven track record of sourcing, negotiating, and closing complex, high-value enterprise deals Strong executive presence

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization &nbs

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for a Business Development Representative to help grow CLEAR’s Healthcare business by building pipeline and creating qualified opportunities with healthcare organizations and prospective partners. You’ll combine thoughtful prospecting, compelling storytelling, and curiosity about our customers to introduce healthcare leaders to CLEAR’s identity solutions and help make healthcare experiences safer and easier. What you'll do: Own pipeline generation across inbound and outbound channels, consistently creating high-quality opportunities for CLEAR’s Healthcare business Prospect and engage healthcare decision-makers through strategic, personalized outreach across email, phone, social selling, and other channels Understand prospective customers, their needs, their challenges, and the healthcare landscape to clearly articulate how CLEAR’s identity solutions can create value Partner closely with Sales and Account Executives to qualify prospects, uncover opportunities, and build pipeline that converts into revenue Collaborate with Marketing, Sales, and Product to sharpen messaging and go-to-market strategies, using data and insights to continuously improve outreach, conversion, and efficiency How you'll measure success: Qualified healthcare pipeline generated and influenced against quarterly targets Achievement of outbound activity, response, meeting conversion, and opportunity generation targets Revenue contribution from sourced opportunities, including pipeline quality, velocity, and conversion to closed-won business

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Senior Fullstack Software Engineer on CLEAR’s Healthcare team, you will build and scale secure, interoperable identity and data solutions that connect patients, providers, and partners. You’ll operate at the intersection of modern web platforms, healthcare interoperability standards, and high-assurance identity systems powering frictionless, trusted healthcare experiences nationwide. A brief highlight of our tech stack: Python / React / Typescript AWS cloud What you’ll do: Design and deliver secure, scalable fullstack solutions that integrate with enterprise EHR systems and national health information exchange frameworks Build and maintain healthcare data integrations leveraging FHIR (RESTful APIs/JSON) and HL7 v2 messaging to enable compliant, real-time data exchange Develop identity resolution and patient matching capabilities using identifiers such as MRNs and NPIs to ensure integrity across disparate clinical systems Partner with Engineering, Security, Product, and Health Information Management teams to implement compliant, audit-ready workflows for regulated healthcare processes Collaborate with external vendors (e.g., Epic Technical Services) to troubleshoot integration issues, manage deployments across TST/PRD environments, and ensure production reliability How you’ll measure success: Successful delivery and stability of FHIR/HL7 integrations across healthcare partners Reduction in data integrity issues related to patient matching and identity resolution High system uptime and successful production deployments across tiered

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Engineering Manager, CLEAR1 Strategic Partnerships Platform (StratP) is responsible for leading the engineering team that builds partner integrations, healthcare-related workflows, identity and authentication capabilities, and reusable platform improvements that strengthen CLEAR1’s customer offerings. In this role, you’ll drive execution, technical direction, and team development across a high-leverage platform area, turning strategic partner and market needs into scalable, reliable capabilities that improve delivery quality and create long-term business value. What you’ll do: Lead, coach, and develop engineers through hiring, feedback, performance management, and career growth Drive roadmap execution by setting priorities, running strong planning cadences, and delivering against CLEAR1 business commitments Partner across Product, Design, Operations, and Engineering to translate partner and customer needs into scalable platform capabilities Lead delivery across work spanning partner integrations, healthcare-related workflows, identity and authentication capabilities, and reusable platform improvements for CLEAR1 Guide architecture, technical tradeoffs, and dependency management to improve reliability, speed, and long-term platform leverage How you’ll measure success: Improved roadmap predictability and delivery against planned commitments Clearer prioritization and stronger execution across competing demands and shared dependencies Better ownership clarity across partner-facing integrations, identity flows, and customer-facing platf

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for Staff Software Engineers to help build the next generation of CLEAR's identity platform. Beyond verifying identity, we're creating a secure, networked digital identity that enables seamless experiences across travel, enterprise, healthcare, financial services, and beyond. As a Staff Software Engineer, you'll own complex technical problems from design through deployment, partnering closely with Product, Design, Security, and Operations to deliver reliable, scalable solutions. We're looking for engineers with a strong builder mindset who thrive in ambiguity, take ownership, and enjoy turning ideas into production systems. Level and team matching (open roles across the three pillars that make up Technology at CLEAR: Core Identity, CLEAR1 , and CLEAR Travel ) will occur towards the end of our interview process. Tech stack overview: Java / Python / React / Typescript What Sets Staff Engineers Apart Staff Engineers at CLEAR operate beyond a single team. They influence technical strategy across multiple products, shape architectural direction, identify opportunities before they become problems, and drive alignment across organizations. They are trusted partners to Engineering and Product leadership, consistently delivering high-impact technical solutions while developing the engineers around them and raising the quality of execution across the organization. What you’ll do: Design, build, test, and deploy scalable full-stack applications that power CLEAR's identity platform. Own projects end-to-end from technical discovery and

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a collaborative, strategic, and execution-focused engineering leader to shape the digital experiences that millions of people have with CLEAR. As a Director of Engineering, you will lead multiple engineering teams responsible for building and scaling our consumer products across the CLEAR mobile app, website, digital enrollment experiences, marketing technology, and Concierge platform. You'll partner closely with Product, Design, Marketing, and business leaders to create intuitive, high-performing experiences that drive acquisition, engagement, conversion, and member satisfaction. The ideal candidate combines strong technical leadership with a deep understanding of consumer product development, building high-performing teams that move quickly while maintaining quality, reliability, and operational excellence. What You'll Do: Lead and grow multiple engineering teams responsible for CLEAR's consumer experiences across mobile, web, marketing technology, and Concierge products. Define and execute the technical strategy for customer-facing applications, ensuring scalable, reliable, and performant experiences that delight millions of members. Partner closely with Product, Design, Marketing, and Business stakeholders to prioritize roadmaps that improve acquisition, conversion, engagement, retention, and member satisfaction. Drive engineering excellence by establishing best practices around architecture, delivery, quality, observability, and operational performance. Build highly collaborative relationships across Engineering, Pro

Overview: We’re expanding our sales organization and looking for a true hunter to drive growth across our Qsight suite of data solutions. This is a high-impact, high-visibility role — you’ll be a key driver of the business’s growth trajectory and an integral voice in shaping its forward direction. If you thrive on building territory, opening doors, and turning data into a compelling story that resonates with senior decision-makers, we want to talk to you. This isn’t just another sales seat — it’s a chance to help define how the business grows. You’ll have direct influence not only on revenue, but on the products and strategy that follow. This position can be remote with ET working hours. What You’ll Do: Own and grow your territory like it’s your own business — working with an existing pipeline and expanding it Sell across the full range of Qsight data services, including both syndicated and custom data solutions Translate complex data sets into clear, compelling narratives that resonate with brand and business leaders Prospect proactively and consistently to build a healthy, sustainable pipeline Engage and sell directly to senior leadership and C-Suite stakeholders Write and structure proposals that clearly articulate value and drive deals forward Serve as a front-line source of strategic insight — feeding learnings from the market back into both sales strategy and product development What You Have: 4+ years of experience selling syndicated and/or custom data to brands A demonstrated ability to tell a story with data, not just present it Strong, self-driven prospecting skills and a hunter mentality Proven experience selling to senior leadership and C-Suite audiences Excellent proposal writing and structuring skills An entrepreneurial mindset — comfortable owning and growing a territory independently Experience selling to CPG or Professional Beauty brands is a plus, though not required What We Offer: The total compensation range for this role is $200,000

ROLE SUMMARY As a Business Consultant at Lynx, your primary role is to oversee our commercial projects, ensuring their successful journey from conception to full implementation. Your key responsibilities will encompass the entire project cycle, including defining critical milestones, resource planning, task allocation, mapping dependencies, and, most importantly, ensuring the timely delivery of results. You'll be the driving force behind our project execution, ensuring that our clients' objectives are met, and their expectations exceeded. If you thrive on taking ownership of projects and leading them to successful outcomes, we invite you to consider a career with Lynx. This role is a unique opportunity to contribute your project management expertise and make a tangible impact on our clients' businesses. Join us in delivering excellence one project at a time. WHAT THIS INVOLVES Accountability for end to end project delivery including commercial KPIs such as timely delivery, keeping within budget and at margin Leading all project stages including - contracting, scoping & kick-off, execution and post implementation reviews Collaborating with legal, business development, product and technical teams to ensure seamless execution Work with clients, technical staff and management to determine and resolve issues associated with project implementation Function as the liaison between our clients and our technical teams throughout the solution implementation cycle Building a strong relationship of trust and credibility with relevant client stakeholders both for the project and for Lynx as a company Build a motivating and collegiate working environment with the team aligned to our company’s core values To succeed in this role, you will need: A Bachelor’s Degree is required, preferably in a business discipline Experience in a Consultant role with Client Management and Project Management responsibilities Industry experience in the Healthcare or Pharmaceutical sectors either in

ROLE SUMMARY As a Senior / Business Consultant at Lynx, your primary role is to oversee our commercial projects, ensuring their successful journey from conception to full implementation, while driving account growth and business development. Your key responsibilities will encompass the entire project cycle, including defining critical milestones, resource planning, task allocation, mapping dependencies, and, most importantly, ensuring the timely delivery of results. You'll be the driving force behind our project execution, ensuring that our clients' objectives are met, and their expectations exceeded. You will also be responsible for building and maintaining client relationships, and driving cross-selling and up-selling opportunities. If you thrive on taking ownership of projects and leading them to successful outcomes, we invite you to consider a career with Lynx. This role is a unique opportunity to contribute your project management expertise and make a tangible impact on our clients' businesses. Join us in delivering excellence one project at a time. WHAT THIS INVOLVES Accountability for end to end project delivery including commercial KPIs such as timely delivery, keeping within budget and at margin Leading all project stages including - contracting, scoping & kick-off, execution and post implementation reviews Collaborating with legal, business development, product and technical teams to ensure seamless execution Work with clients, technical staff and management to determine and resolve issues associated with project implementation Function as the liaison between our clients and our technical teams throughout the solution implementation cycle Building a strong relationship of trust and credibility with relevant client stakeholders both for the project and for Lynx as a company Build a motivating and collegiate working environment with the team aligned to our company’s core values Actively identify and pursue new business opportunities for existing a

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is building for the next wave of AI-native companies and wants to make Box the platform they know, trust, and build on. This role will help expand Box’s presence in the AI ecosystem by identifying high-growth partners, shaping technical partnerships, and helping external builders understand how to build with Box in the right way. You’ll help ensure the most prominent AI companies know Box, integrate with Box, and grow with Box as part of their product strategy. WHAT YOU’LL DO Identify, recruit, and grow AI partners for Box. Build relationships with high-growth AI startups, founders, and developer communities. Serve as an internal partner across business development, product, engineering, marketing, and developer relations. Help