Jobs in United States

Product Support Operations Director in United States

4,164 active opportunities · Updated October 2026

Explore current product support operations director jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Colorado, California, United States· Full-time
✓ High-confidence listingCompany trend -85.2%

From $68K/yr

Quick readStrong listing-quality and freshness signals

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced, high press

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📍 United States· Full-time
✓ High-confidence listingCompany trend -98.8%

From $244K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: AI and ML are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing, we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Core ML team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting Generative AI technologies to enable an intelligent, scalable, and exceptional service experience. The team develops and enhances AI models, ML services, and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning, and guardrails for a wide range of applications at Airbnb. The richness of Airbnb's data, the complexity of its marketplace, and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to long-term innovation to solve complex problems, and to do that we need experienced ML ​​The Difference You Will Make: In this Senior Staff role, you will set technical direction and lead execution for ML evaluation and the end-to-end data flywheel powering CSxAI products (e.g., assistive agents, issue resolution, and tooling). Your work will define how we measure quality, how we turn feedback into learning signals, and how we continuously improve models and products safely and efficiently. You will partner closely with product, engineering, design, operations to build evaluation systems that are trusted, scalable, and actionable - connecting offline metrics to online outcomes. A Typical Day: Define evaluation strategy and suc

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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to build and grow partnerships across the cybersecurity ecosystem. Reporting to the Cybersecurity Partnerships Lead, you will own a portfolio of cybersecurity technology partners and help them validate, launch, and scale solutions powered by OpenAI models and platforms. About the Role You are an experienced partnerships operator who combines business development, partner management, technical curiosity, and strong execution. You can manage external relationships while driving detailed cross-functional work across product, engineering, technical success, sales, marketing, legal, security, and operations. You move with urgency, follow through consistently, and are comfortable managing a portfolio in a fast-changing market. In this role, you will: Source, close and manage a portfolio of cybersecurity technology partners. Identify high-value use cases across security operations, identity, cloud security, application security, threat intelligence, governance, risk, and compliance. Develop partner plans covering integration, launch, enablement, co-marketing, co-sell, and growth. Support partnership structuring and coordinate product, technical, commercial, legal, and security workstreams. Help partners move from concept and technical validation to production launch and scaled customer adoption. Run regular partner reviews, track commitments, resolve blockers, and identify expansion opportunities. Coordinate closely with product, engineering, technical success, sales, marketing, legal, security, and operations. Measure partner pipeline, launches, model adoption, consumption, customer outcomes, and partner health. You might thrive in this role if you have: 8+ years of experience in partnerships, business development, alliances, partner success, or ecosystem roles. Experience in cybersecurity, enterprise software, cloud platforms, o

AWSRestAIGo
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are seeking a Senior Manager to build and scale Order to Cash across OpenAI’s API and ChatGPT businesses, cloud marketplaces, and strategic partnership channels. This role will own end-to-end Order Management and Billing operations across API and ChatGPT while leading OTC readiness and execution for AWS Marketplace, Google Cloud Marketplace, Oracle Cloud Marketplace, GovCloud, and future partner channels. The role will also own the end-to-end Order Management and Billing close, setting the close calendar, readiness standards, review and sign-off expectations, while leading the team responsible for execution. You will oversee the Order Management and Billing lifecycle across API, ChatGPT, marketplace, and partner transactions, spanning commercial readiness, order intake, provisioning, usage and transaction data, pricing validation, invoicing, credits, settlements, and product and partner reporting. Your work will ensure transactions are accurate, timely, complete, and supported by audit-ready controls. This is a leadership role that combines strategic ownership, cross-functional leadership, and hands-on operational execution. You will define the target operating model, lead first-of-kind launches, shape product and systems roadmaps, and oversee the resolution of complex contract modifications, non-standard pricing, usage disputes, reconciliation breaks, settlement variances, and customer- or partner-impacting escalations. You will collaborate with teams across Finance, GTM, Product, Engineering, Legal, Tax, Reven

AWSRestAIGo
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the Team OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. The SMB Ads Marketing team is building the growth engine for small and medium-sized business advertisers: helping them discover the platform, sign up, launch campaigns, understand performance, and grow spend over time. We take a data-driven approach to understanding customer needs, market dynamics, and funnel behavior. We partner closely with Product, Engineering, Data Science, Sales, Partnerships, Marketing Operations, Design, and Communications to create a cohesive end-to-end advertiser experience and help businesses unlock value from OpenAI's advertising platform. About the Role We are hiring a Growth Marketing Manager, SMB Ads to help build and execute high-velocity growth programs for small business advertisers. This person will work across acquisition, activation, lifecycle, and conversion, with an initial focus on helping advertisers move from interest and sign-up to first meaningful spend & retention over time This is a hands-on growth role for someone who loves turning ideas into shipped experiments. You will build campaigns, lifecycle journeys, landing page tests, messaging tests, audience experiments, AI-assisted workflows, reporting improvements, and practical conversion programs. As the SMB Ads business grows, this role may continue to support acquisition and activation and expand deeper into same-store growth, lifecycle, retention, and repeat spend. In This Role, You Will: Execute growth experiments across acquisition, activation, lifecycle, and early retention. Build email, in-product, landing page, audience, messaging, and offer tests that help SMB advertisers reach first spend and repeat value. Use AI tools to prototype marketing assets, automate workflows, analyze funnel data, generate creative variations, and build internal growth systems. Partner with Growth, Product, Engineering, Data Science, and Marketing Operations

SQLAWSRestAI
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the Team OpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals from diverse legal fields – technology, AI, infrastructure, privacy, IP, corporate, employment, tax, regulatory, and litigation – who collaborate closely with colleagues across the company. If you are passionate about being a technology lawyer working on cutting-edge challenges, you’ll thrive here. About the Role We are seeking an experienced commercial attorney to join our commercial legal team. Based in the US, you will help lead commercial legal support for OpenAI’s rapidly growing business, working with teams such as GTM, Partnerships, Procurement, Finance, Product, Infrastructure, and Engineering. This is a great opportunity to join OpenAI’s commercial legal team, negotiating high-impact agreements and helping to build scalable frameworks for responsible growth. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week. In this role, you will: Serve as the legal partner for OpenAI’s business transactions, partnerships, and operations. Provide practical, business-oriented legal advice to teams including Sales, Partnerships, Finance, Procurement, and Operations. Identify and address commercial, product, regulatory, privacy, and other legal issues arising from commercial transactions. Develop strategies and processes for handling legal issues in creative and scalable ways that support growth. Monitor and advise on regulatory and compliance matters affecting AI and technology. Collaborate with colleagues across OpenAI’s global legal team to ensure alignment across jurisdictions. You might thrive in this role if you: Have 7+ years of experience across in-house and technology-focused law firm roles. Bring a strong background in drafting and negotiating complex commercial contracts. Are comfortable operating in an entrepreneurial environment, and are proact

AWSRestAIGo
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the role We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Has 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role. Has experience managing advertiser or agency r

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📍 Menlo Park, California, United States· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ABOUT THE ROLE Observe, now part of Snowflake, is looking for an Enablement & Go-to-Market Program Manager to build, scale, and continuously improve the programs that enable our Go-to-Market organization to succeed. This is a highly cross-functional program management role focused on designing and operating onboarding and enablement programs—not delivering sales training or coaching. You'll own the operational backbone of our enablement strategy, ensuring every new hire has a consistent, high-quality onboarding experience while driving continuous learning programs that support long-term seller productivity. Reporting to the Head of Revenue Operations, you will partner closely with Sales Leadership, Product Marketing, Sales Operations, and subject matter experts to coordinate onboarding boot camps, manage enablement programs, maintain learning assets, and measure program effectiveness. You'll serve as the connective tissue across teams—bringing structure, organization, and operational excellence to every enablement initiative. Success in this role requires exceptional program management skills, strong executive communication, and a deep understanding of enterprise software sales. The ideal candidate enjoys building scalable processes, influencing without authority, coord

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📍 Hartford Farmington Ave Rogers, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking an experienced actuarial professional to support Medicaid managed care pricing evaluation, financial performance management, and strategic decision-making. This role requires a strong combination of actuarial expertise, business acumen, technical proficiency, and leadership capability. The successful candidate will serve as a key partner to market leadership, finance, and operational stakeholders while providing guidance and oversight to actuarial analysts supporting complex Medicaid markets. This position is ideal for an actuary with strong project management skills who can balance short-term deliverables and ad hoc requests with long-term strategic initiatives, thrive in a dynamic environment, and independently develop analyses to address emerging business questions. Medicaid Pricing and Actuarial Analysis • Lead actuarial evaluation of state capitation pricing and forecasting for Medicaid managed care programs. • Evaluate and interpret complex state rate-setting methodologies, risk adjustment programs, acuity adjustments, and regulatory requirements. • Assess revenue, medical cost, utilization, and margin drivers to identify emerging trends and business risks. • Summarize and communicate actuarial analysis for business leadership. Strategic Business Support • Partner with market, product, finance, and operations tea

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📍 Seymour Johnson Afb, United States
✓ High-confidence listingCompany trend +515.8%
Quick readStrong listing-quality and freshness signals

Quality System Specialist Company: Boeing Aerospace Operations At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us. The Boeing Company is currently seeking a Quality Production Specialist to support Boeing Global Services . Boeing will provide Maintenance and Modifications on the USAF KC-46 program. M&M to be performed by this position At Seymour Johnson, NC. It is possible that training will begin at a Boeing facility. Boeing shall provide support to Government no-notice tests, inspections, audits, certifications, and validations and shall report corrective actions proposed/taken to correct discrepancies found. Position Responsibilities: Reviews and validates product non-conformances and disposition type, quality procedures and engineering requirements. Performs analysis to identify and evaluate the quality of products, operations and processes to Quality Management System requirements, applicable company procedures, contract requirements or government regulations. Applies knowledge of aerospace design, systems and integration to perform failure and forensic analysis of aerospace components and systems. Trains and mentors fellow employees in the Quality Management System. Performs root cause analysis on the nonconformance to identify the cause and prevent reoccurrence. Independently develops, modifies and documents actions to assure problem resolution or to implement corrective/preventive action and documents resolution. Obtains corrective action on nonconforming plans and hardware/proces

Recruitment
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📍 Springfield, IL 62704-6517, United States
✓ High-confidence listingCompany trend +89.4%

From $16/hr

Quick readStrong listing-quality and freshness signals

The Starting Hourly Rate / Salario por Hora Inicial is $16.00 USD per hour. The Pay Range / Rango salarial is $16.00 USD - $24.00 USD per hour. Effective, 09/20/26 to 01/02/2027, non-exempt team members will be eligible to receive a temporary additional $1 on top of an already existing $1/hr shift differential for eligible overnight or early morning hours worked. Please talk to HR for details. ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SEASONAL JOBS Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals <p

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📍 Saugus, MA 01906-3100, United States
✓ High-confidence listingCompany trend +89.4%

From $18/hr

Quick readStrong listing-quality and freshness signals

The Starting Hourly Rate / Salario por Hora Inicial is $18.00 USD per hour. The Pay Range / Rango salarial is $18.00 USD - $27.00 USD per hour. Effective, 09/20/26 to 01/02/2027, non-exempt team members will be eligible to receive a temporary additional $1 on top of an already existing $1/hr shift differential for eligible overnight or early morning hours worked. Please talk to HR for details. ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SEASONAL JOBS Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals <p

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📍 Columbus, OH 43212-1452, United States
✓ High-confidence listingCompany trend +89.4%

From $16/hr

Quick readStrong listing-quality and freshness signals

The Starting Hourly Rate / Salario por Hora Inicial is $16.25 USD per hour. The Pay Range / Rango salarial is $16.25 USD - $24.40 USD per hour. Effective, 09/20/26 to 01/02/2027, non-exempt team members will be eligible to receive a temporary additional $1 on top of an already existing $1/hr shift differential for eligible overnight or early morning hours worked. Please talk to HR for details. ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SEASONAL JOBS Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals <p

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📍 Raleigh, North Carolina, United States
✓ High-confidence listingCompany trend +350%
Quick readStrong listing-quality and freshness signals

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter As a Principal Software Engineer, you will play a crucial role in designing, developing, and maintaining software applications using the .NET framework. You will work closely with cross-functional teams to deliver high-quality solutions that meet our clients’ needs. This position requires strong technical expertise, problem-solving skills, and a passion for continuous learning. What You'll Do: Design, develop, test, and maintain scalable applications and services using C# and the .NET framework. Collaborate with product managers, architects, developers, and stakeholders to define technical requirements and solution designs. Develop and maintain RESTful APIs and GraphQL services that support modern application and integration needs. Write clean, maintainable, and high-quality code following established software engineering principle

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📍 Raleigh, North Carolina, United States
✓ High-confidence listingCompany trend +350%
Quick readStrong listing-quality and freshness signals

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter As a Principal DevOps Engineer, you will provide technical leadership in the design, implementation, deployment, and support of cloud and platform engineering solutions that enable product development teams. You will partner across engineering functions to build scalable, reliable, and secure infrastructure while helping drive operational excellence through automation, observability, and continuous improvement. What You'll Do: Design, implement, and support cloud infrastructure solutions that enable the development and operation of Baxter products and applications. Manage infrastructure, platform, and deployment processes for product teams to ensure reliability, scalability, and performance. Deploy, manage, and troubleshoot containerized applications using Kubernetes and cloud-native technologies. Develop and maintain Infrastructure as Code (IaC) solutions using Terraform to automate infrastructure provisioning and management. Implement and support observability, monitoring, and alert

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