Product Support Operations Director in United States

Job Title Trade Compliance Manager, Master Data & Controls Job Description Trade Compliance Manager, Master Data & Controls Our Trade Compliance Master Data & Controls Manager will own the operational framework required to ensure Philips Respironics import/export part-number data, trade documentation, and broker-facing compliance information are complete, accurate, current, and actionable. You will create and maintain a controlled trade compliance data-management system that ensures every active/imported/exported part number has the required master data, documentation, regulatory flags, and ownership needed to support compliant and efficient customs clearance. Your role: Will serve as the single point of accountability for trade master data readiness across SAP plant names, Philips trade databases, customs broker platforms, and internal business workflows. The role will convert today’s reactive, RFI-driven process into a controlled, visible, governed system that enables proactive compliance execution, faster customs clearance, reduced broker escalations, and stronger regulatory readiness. Own Trade Master Data Governance: Lead the accuracy, completeness, and visibility of import/export trade compliance data across SAP, product master systems, trade databases, and broker platforms. Establish data standards, governance processes, and controls to ensure critical trade attributes such as classifications, country of origin, regulatory indicators, and supporting documentation are maintained and audit-ready. Drive Broker and System Alignment: Ensure trade compliance data is synchronized across SAP, invoices, broker databases, and other trade repositories to prevent shipment delays and clearance issues. Proactively identify and resolve data discrepancies, while managing broker inquiries through root-cause correction rather than one-time transactional fi

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the Chat Engine team, you'll build the engine behind GitLab Duo Chat, the conversational AI experience for GitLab. You'll work primarily in Python to build and maintain our agentic runtime: the Flow Registry, LangGraph flows, and the Duo Workflow Service. You'll also work in the GitLab Rails monolith, where Chat connects with the product. You'll own scoped parts of the system, ship small features and improvements with minimal guidance, and collaborate with the team on larger projects. You'll work alongside senior and staff engineers who will partner with you on design and support

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform. Requirements: 5+ years of experience writing high-quality production code Experience building high-performance distributed systems at a large scale (the more battle scars, the better) Strong cloud skills Strong knowledge of low-level operating system foundations (Linux kernel, file systems, containers, etc.) Experience with performance engineering (tell us a story of when you shaved off a few milliseconds!) Ability to work in-person in our NYC or SF office. Prior experience with Rust is nice to have, but not required. Ability to participate in on-call rotation and respond to production incidents.

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: At Modal, we sell cloud services atop which our customers run their critical production systems. As a rapidly growing new cloud infrastructure company, we seek to improve our reliability dramatically while scaling the size of our platform, customer base, and our team. This role is for people who are deep systems thinkers, love stacking nines, and thrive from making others move faster at scale. Responsibilities include: Identifying architectural changes to improve reliability and performance. Fostering a culture of reliability across Modal’s engineering organization. Defining and implementing operational processes such as deployments, upgrades, etc. Operating systems like Kubernetes, Postgres, Redis, etc. Participating in on-call rotations, and responding to production incidents. Requirements: 5+ years of experience writing high-quality production code. 2+ years of

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. ABOUT THE ROLE As a Event Marketing Manager, you will lead the development and execution of regional marketing strategies to support sales goals, drive demand, and enhance brand awareness. This role requires a strategic thinker with a builder mentality that has a strong understanding of the New York tech ecosystem. RESPONSIBILITIES Develop and execute regional field marketing plans and programs to align with sales priorities and pipeline goals. Plan and manage events to drive demand, accelerate pipeline, and engage customers. Own program management, including event logistics, budget oversight, and vendor coordination. Analyze and report on campaign effectiveness, providing insights to optimize future initiatives. Collaborate with product marketing to align messaging and go-to-market strategies with field initiatives. Prioritize seller requests by expected revenue. Represent Baseten at industry events and build brand presence in-market. QUALIFICATIONS Bachelor’s degree in Marketing, Business, or related field. 5-7 years of experience in field marketing in the technology or SaaS industry. Proven track record in delivering and optimizing demand generation programs to meet pipeline goals. Strong understanding of sales processes. Proficiency with marketing tools such as Salesforce & Hubspot. Excellent project management skills with the ability to prioritize and execute multiple initiatives simultaneously. Collaborativel

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for strong engineers with experience in making ML systems performant at scale. If you are interested in contributing to open-source projects and Modal’s container runtime to push language and diffusion models towards higher throughput and lower latency, we’d love to hear from you! Requirements: 5+ years of experience writing high-quality, high-performance code. Experience working with torch, high-level ML frameworks, and inference engines (vLLM or TensorRT). Familiarity with Nvidia GPU architecture and CUDA. Experience with ML performance engineering (tell us a story about boosting GPU performance — debugging SM occupancy issues, rewriting an algorithm to be compute-bound, eliminating host overhead, etc). Nice-to-have: familiarity with low-level operating system foundations (Linux kernel, file systems, containers, etc).

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're hiring a VP of Finance to build the finance function from the ground up as our first full-time finance hire. This is a high-impact role for someone who thrives at the intersection of strategic thinking and hands-on execution. We are looking for someone who can architect the systems and processes that will scale with Modal, partner closely with the founders and executive team, and grow into the company's CFO. You'll report directly to the CEO and collaborate closely with our BizOps, GTM, and Product teams. In this role, you will: Build and maintain Modal's operating model, tying financial performance to company KPIs and resource allocation Lead all budgeting, forecasting, and long-range planning processes, and develop the reporting infrastructure that gives leadership and the board clear, timely visibility into the health of the business Partner with the found

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As an early member of Baseten's Platform Team, you will be pivotal in building internal infrastructure to support our engineering organization. You will own the deployment platform, release pipelines, and rollout safety mechanisms that allow engineers across Baseten to deploy changes rapidly while minimizing operational risk. Our mission is to make production deployments fast, safe, and increasingly autonomous. If you are passionate about elegant solutions—like streamlined monorepos, lightning-fast CI pipelines, and thoughtfully designed shared libraries—you'll thrive at Baseten. RESPONSIBILITIES Design and build continuous deployment infrastructure that safely rolls out changes across dozens of Kubernetes clusters and global regions. Develop systems for progressive delivery, including canary releases, staged rollouts, and automated rollback. Improve engineering velocity by reducing friction in the release pipeline and automating manual operational workflows. Work with product and infrastructure teams to ensure their services are deployable, observable, and resilient at scale. Implement and evolve deployment methodologies such as GitOps, infrastructure-as-code, and progressive delivery patterns. Build systems that automatically evaluate deployment health using metrics, logs, traces,

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for a Detection & Response Engineer to build the systems that help us identify, investigate, and respond to threats across our platform. This is an engineering role focused on automation. You'll build detections, investigation tooling, and response capabilities that scale with our infrastructure, using AI where it meaningfully improves signal, investigation speed, and operational effectiveness. You'll work closely with infrastructure, platform, and security engineers to ensure every incident makes the platform more resilient. What You'll Work On: Detection Engineering Design and build high-fidelity detections for attacks, abuse, and anomalous behavior across our infrastructure and production systems Continuously improve detections based on telemetry, threat intelligence, and lessons learned from incidents Improve visibility across cloud infrastruc

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta’s new Enterprise Resilience team is being formed to support the next era of growth by powering services that are reliable, scalable, and resilient by design. As our customer base expands and our systems scale, we need a dedicated group focused on partnering closely with product engineering teams to build and operate robust distributed systems across all of Vanta’s environments, including our new FedRAMP deployment. In this role, you’ll help define the foundations of reliability at Vanta including shaping best practices, building core infrastructure, and guiding teams as they design services that perform consistently for customers. This team will have a broad and deep impact across product engineering. Your work will influence how every Vanta engineer builds, deploys, monitors, and maintains their services, whether for our commercial environment or regulated customers with more stringent requirements. You’ll develop tools and frameworks that make it easier to detect and remediate issues, improve operational readiness, and support feature development that meets the needs of increasingly large and complex enterprise customers. Vanta engineers design and develop new product functionality and infrastructure using modern frameworks and tooling, including TypeScript, React, Node.js, MongoDB, GitHub Actions, and AWS services such as Fargate and ECS. If you're excited to help define a new function, raise the reliability bar across an entire engineering organization, and build systems that scale with Vanta’s growth, we’d love to meet you. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's Infrastructure Engineering team is what makes operating Sentry simple, safe, and seamless for every other engineering team in the company. They build the internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale without needing deep infrastructure expertise themselves. As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the tools that power Sentry's growth: internal admin and change management tools, configuration automation, and the routing layer that underlies Sentry's architecture. You'll be responsible for technical vision, team health, system reliability, and partnership with engineering teams across the company who depend on your team's tools every day. You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its operational model as the company grows. In this role you will Lead a team of engineers building the internal control platforms that every engineering team at Sentry relies on to operate services safely. Drive the evolution of Infrastructure Engineering's platform, including configuration management, traffic routing and environment controls Own the team's technical direction, contributing to key decisions on API architecture, internal tooling design, and automation frameworks. Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development. Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery. Partne

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help Win New Business The Opportunity: Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10+ years. Flexport today connects more than 10,000 clients across 100+ countries, and our role is to help businesses of all sizes find the global trade solutions that will empower their success. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. With revenue growing at breakneck speed, we’re looking for a consultative and tenacious Sales Development Representative to join our growing Sales Team based out of our Chicago Office! You will: Identify and qualify new inbound sales opportunities for Flexport Partner closely with marketing in developing, testing, and implementing new inbound funnels Work with Account Executives to identify and prioritize strategic opportunities in your market segment Demonstrate the value of our offering through phone calls, email, and other social mediums Shadow Account Executives in meetings a

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help Win New Business The Opportunity: Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10+ years. Flexport today connects more than 10,000 clients across 100+ countries, and our role is to help businesses of all sizes find the global trade solutions that will empower their success. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. With revenue growing at breakneck speed, we’re looking for a consultative and tenacious Sales Development Representative - New Grad to join our growing Sales Team based out of our Chicago Office! You will: Identify and qualify new inbound sales opportunities for Flexport Partner closely with marketing in developing, testing, and implementing new inbound funnels Work with Account Executives to identify and prioritize strategic opportunities in your market segment Demonstrate the value of our offering through phone calls, email, and other social mediums Shadow Account Executives in meeti

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help Win New Business The Opportunity: Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10+ years. Flexport today connects more than 10,000 clients across 100+ countries, and our role is to help businesses of all sizes find the global trade solutions that will empower their success. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. With revenue growing at breakneck speed, we’re looking for a consultative and tenacious Inbound Sales Development Representative to join our growing Sales Team based out of our Chicago Office! You will: Identify and qualify new inbound sales opportunities for Flexport Partner closely with marketing in developing, testing, and implementing new inbound funnels Work with Account Executives to identify and prioritize strategic opportunities in your market segment Demonstrate the value of our offering through phone calls, email, and other social mediums Shadow Account Executives in meetings

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help Win New Business The Opportunity: Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10+ years. Flexport today connects more than 10,000 clients across 100+ countries, and our role is to help businesses of all sizes find the global trade solutions that will empower their success. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. With revenue growing at breakneck speed, we’re looking for a consultative and tenacious Inbound Sales Development Representative to join our growing Sales Team based out of our Chicago Office! You will: Identify and qualify new inbound sales opportunities for Flexport Partner closely with marketing in developing, testing, and implementing new inbound funnels Work with Account Executives to identify and prioritize strategic opportunities in your market segment Demonstrate the value of our offering through phone calls, email, and other social mediums Shadow Account Executives in me