Product Support Specialist in New York

Become a part of our caring community You have shipped AI products before. You understand the difference between a demo and a production system. You have strong opinions about evaluation frameworks because you have experienced the consequences of operating without them. You are at your best when you own architecture decisions while continuing to build and deliver critical code yourself. We build the platform that transforms millions of clinical documents into trusted, actionable data. Our systems use large language models (LLMs) to read medical records, extract structured facts, answer complex questions with citations back to source documents, and route complex cases to human experts. The output of these systems supports healthcare decisions that impact real members. As a Lead AI Applied Engineer, you will provide technical leadership for AI-enabled products and platforms, define architectural direction, establish engineering standards, and personally design and build the most critical components of our systems. You will lead through both technical expertise and execution, helping the team deliver reliable, scalable, and auditable AI solutions in a highly regulated healthcare environment. Why Join Us Lead the architecture of production AI systems where LLMs are foundational to the product experience. Make key technical decisions regarding model selection, system boundaries, platform architecture, and build-versus-buy strategies. Own the highest-risk and highest-impact technical challenges involving reliability, explainability, and correctness. Influence engineering culture and establish standards that shape how the team builds and ships AI products. Work on systems operating at meaningful scale, processing millions of documents and supporting healthcare decisions across a large member population. Partner

About the Team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As an AI Deployment Engineer (ADE) in the OpenAI for Global Affairs team, you’ll help government and non-profit agencies transform their organization through solutions such as automated content generation, contextual search, and novel applications that make use of our newest, most exciting models and technology. About the Role OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. The Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and - in collaboration with our colleagues and external stakeholders - help shape policy guardrails, industry standards, and safe and beneficial development of AI tools. We are looking for an AI Deployment Engineer to collaborate directly with our Global Affairs team to help public sector actors unlock the benefits of OpenAI tools and products, aiming to broadly benefit humanity. This includes supporting a workforce organization deploying Certifications programs or advising a government partner on responsible implementation practices. Your role will integrate technical expertise with our mission to ensure that artificial general intelligence benefits all of humanity. In this role, you will: Technical Enablement & Deployment Serve as the primary technical advisor for Global Affairs partnersh

Position Overview SingleStore is seeking an accomplished sales professional to join our Strategic Sales Team. In this role you will be responsible for closing new business and expanding existing business with large strategic customers. You will build and nurture C‑Suite relationships, consistently close multi‑million dollar deals, and use a value‑selling approach that ties technology to measurable business outcomes. This is an incredible opportunity to join an established, fast‑growing software company where you can over‑achieve, earning competitive compensation with uncapped commissions and accelerators. Priority will be given to pursuing and expanding opportunities that align with our Ideal Customer Profile (ICP) to maximize win rates, accelerate time‑to‑value, and increase lifetime customer value. Role and Responsibilities Develop and execute strategic territory and account plans to consistently achieve revenue targets within a defined portfolio. Lead multiple, concurrent customer sales cycles end to end, with a strong focus on new logo acquisition while managing longer, more complex deal timelines. Own and grow large, strategic customer accounts, navigating multi-stakeholder environments and managing complexity across decision-makers. Partner closely with Sales Engineering, Sales Development, and Field Marketing to drive deal strategy, pipeline generation, and execution. Build and maintain relationships with Channel partners, supporting pipeline development and co-selling efforts. Quickly develop a deep understanding of the company’s software products and clearly articulate the business value to both technical and non-technical stakeholders. Develop strong relationships with key decision-makers, influencers, and partners within your territory. Establish and maintain strong relationships with key decision-makers, influencers, and partners across assigned accounts and territory. Travel within the assigned territory as required to support customer engagement and sa

Join VTS as an Engineering Manager. As a technical leader, you'll drive high-impact, customer-facing projects across major features in web and mobile. You’ll play a pivotal role in advancing VTS's evolution into an AI-powered platform, further cementing our industry-leading position. In this role, you will be responsible for fostering a healthy and collaborative culture, guiding the team's execution and delivery, and mentoring engineers to grow their careers and capabilities. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** To thrive in this role, you have: Proven experience leading software teams using agile development methodologies. A strong technical background with a proven track record of building, deploying, and maintaining scalable web applications, services, and third-party integrations. Experience working on high-impact, business-critical domains, where reliability, performance, and operational stability are essential. Demonstrated ability to recruit and develop talent, strengthening the team's capabilities through effective coaching and mentorship. The ability to engage in strategic technical discussions, adeptly manage technical tradeoffs and risks, and ensure alignment with product and business goals, especially in environments involving multiple systems and external partners. A sense of empathy for the customer and a relentless focus on shipping high-quality products. Excellent communication skills that empower you to effectively convey ideas, coach, mentor, and educate others. A keen interest in building AI-backed features and leveraging AI as an engineering productivity tool. What you'll do: Lead and Develop a High-Performing Team : Foster a healthy, collaborative, and diverse culture that reflects our company and engineering values. Coach and mentor individual team members, creating a structured environment and feedback loop that supports career development and hi

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level - from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do As a Senior Frontend Engineer, you will be working across the entire Brex stack, creating and maintaining new products, features, and building tools to help scale Brex. You will have the opportunity to learn and push the frontier of providing the best financial software experience to help companies grow. You’ll be encouraged to be metric and data-driven and to think creatively to help Brex scale and get prepared for the new markets we are about to enter. We’re looking for folks with not only an interest in building

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do As an engineer at Brex, you will help develop new products from concept to launch, whether for a 5-person startup or a 5,000-person-strong enterprise. We’re looking for folks with an interest in building products and tools, and who are comfortable in dealing with lots of moving pieces. You’ll be building customer-facing products that will drive direct business impact and shape our long-term technical vision with a high-quality bar. You'll have the opportunity to learn and push the frontier of providing the best fin

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role We’re rolling out Go support at production scale at Notion, and we need an owner who can make it durable. You’ll lead the work to turn Go into a fully supported, well-operated platform: reliable and scalable service patterns, paved paths for our tooling stack, and the guardrails that make building in Go feel fast and safe. This role matters because our next wave of AI and agent-driven products will require backend services where Node won’t always be the right fit, and the platform decisions we make now will compound for years. While Go is the core focus, this role sits within Developer Experience and will regularly tackle other high-leverage engineering productivity challenges, developer experience ranging from AI-assisted development workflows and remote agent environments to CI performance, deployments, and reliability tooling. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. Overview of the Role: The Global Enterprise Marketing team operates across brands, channels, events, and geographies, and moves fast. We're looking for a sharp, organized Marketing Events & Operations Coordinator to be the connective tissue that keeps it all running during our highest-stakes, most visible moments. This role reports to the Head of Experiential Marketing and supports the broader cross-functional enterprise

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: The Weather Company reaches hundreds of millions of people through the world's most-used weather apps. We're hiring our first dedicated Growth PM to own how new and existing users discover value — starting with onboarding and activation, then expanding into the habit and retention loops that turn casual weather-checkers into daily users. The impact you'll make: Drive Core Business Metrics: Measurably improve Day 0 (D0) registration and subscription conversion rates across our primary growth funnels. Expand Engagement Touchpoints: Increase notification opt-in rates and drive surface-level engagement through higher widget adoption. Accelerate Experiment Velocity: Scale our experimentation framework to ship more tests per quarter and shorten decision-making cycles. Unify the Cross-Platform Experien

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is seeking a data-driven Product Marketing Manager (B2C) to help bring new products and businesses to life across our travel portfolio. This role focuses on increasing attach rates, deepening member engagement, and expanding average revenue per subscriber (ARPU) through high-impact cross-sell and upsell strategies. Sitting at the intersection of Product, Growth, Lifecycle, Creative, and Analytics, you will shape positioning, messaging, packaging, and promotional strategy for new offerings—ensuring they are clearly differentiated, compelling, and seamlessly integrated into the member experience. You will partner with Creative, Growth, and CRM to translate those strategies into cohesive, multi-channel campaigns. This is a high-ownership role for someone who understands subscription economics, is comfortable navigating ambiguity, and knows how to drive incremental revenue while balancing long-term retention. What you'll do: Develop positioning, campaign messaging, and creative briefs that clearly articulate the value of new products Own the product marketing strategy for targeted cross-sell and upsell campaigns, partnering with Integrated Marketing and channel owners to activate across in-app, email, paid, and owned channels Partner with Lifecycle Marketing to design personalized journeys that introduce add-ons at high-intent moments in the member lifecycle Identify behavioral signals and segmentation strategies to optimize audience targeting, offer timing, messaging, and relevance Design and execute experiments to increase co

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also building out Plaid’s first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities. Responsibilities As the Plaid Account PM, you will own everything related to the consumer identity on Plaid. This includes: User authentication (UX and risk models) Launching a surface for users to manage their connections and permissioning with various applications. This spans across both traditional fintech and agentic fintech. Leading company-wide workstreams around establishing a first party relationship with consumers Roadmap around creating deeper and richer network of consumer profiles on Plaid Define the roadmap for sign up for quarterly / half year goals and partner with cross-functional team to hit them Drive prioritization and execution (build, measure, iterate) Identify opportunities through consumer feedback and staying close to our data / dashboards Part

Position Overview: The Director, Product Marketing will own the end-to-end go-to-market strategy for Diligent Boards , driving positioning, messaging, product launches, market intelligence, sales enablement, pricing and packaging, and customer adoption across key segments and regions. We are looking for a strategic B2B SaaS product marketer with strong technical aptitude who can translate complex technology into compelling customer value. The ideal candidate has experience in a SAAS technology company. Exposure to product-led growth (PLG) is highly valuable. You will partner closely with Product, Engineering, AI/Data, Sales, Marketing, Customer Success, Enablement, Finance, and senior leadership to identify market opportunities, influence product strategy, and bring differentiated technology solutions to market. This is a high-impact role requiring someone who can move seamlessly between technical product detail, customer insights, commercial strategy, and compelling storytelling . Key Responsibilities: Go-to-Market & Product Strategy Own end-to-end GTM strategies for Diligent Boards across key customer segments and regions. Develop differentiated positioning, messaging, value propositions, and launch strategies based on customer, market, and competitive insights. Partner with Product and Engineering to understand product roadmaps, technical capabilities, integrations, data, AI functionality, and translate these into compelling customer benefits. Identify opportunities to improve product-market fit, adoption, expansion, and revenue growth. AI & Technical Product Marketing Develop GTM strategies for AI-powered products and capabilities , translating AI/GenAI functionality into clear business value and differentiated market positioning. Build sufficient technical depth to

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are looking for a visionary, customer-obsessed and technology-focused product lead with expertise in mobile app development. In this role, you will be instrumental in shaping the future of CLEAR’s mobile app experience, delivering impactful solutions that drive user satisfaction and business growth moving CLEAR’s mobile app from a collection of features into an intelligent, trusted travel companion that helps members prepare, navigate, and recover throughout their journey. You will build a mobile App experience that is the most helpful digital layer of the travel day and be accountable to driving adoption. You will connect CLEAR’s identity capabilities, real-time travel context, airport operations, member relationships, and partner-enabled services into experiences that are personalized, proactive, and genuinely useful before, during, and after travel. This includes helping members understand airport conditions, find the right path through the airport, discover food and lounge options, and access relevant CLEAR and partner services in the moments that matter. What you'll do: Establish CLEAR’s Mobile app strategic vision and product roadmap in alignment with enterprise goals and user needs, converting a multi-year vision into prioritized product investments, structured sequencing, and core metrics like member retention and app engagement. Transform the app into an intelligent travel companion that guides members through preparation, real-time navigation, food ordering, lounge discovery and access, and any disruptions. Collaborat

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a technical, data-driven Product Management leader to own CLEAR's Marketing Technology platform. This role is responsible for the systems, data, and measurement capabilities that power member acquisition from first touch through enrollment. You will own CLEAR's MarTech ecosystem, including attribution and tracking, audience data infrastructure, CRM and lifecycle marketing platforms, and the integrations that connect marketing signals to actionable insights. Partnering closely with Marketing, Engineering, and Data teams, you'll ensure CLEAR has the tools and intelligence needed to scale growth across paid, organic, and partner channels. What You'll Do: Own the vision, roadmap, and performance of CLEAR's MarTech ecosystem, including CRM, audience activation, tracking, attribution, and marketing data infrastructure. Build best-in-class measurement capabilities across paid, organic, and partner channels, creating a trusted source of truth for acquisition performance. Partner with Marketing to improve audience targeting, lifecycle messaging, SEO/SEM performance, and channel optimization. Drive strategy for audience segmentation, activation, suppression, and first-party data utilization using platforms such as Snowflake and Hightouch. Own the digital enrollment experience, ensuring it is optimized for conversion, personalization, and growth. Define success metrics, manage vendor relationships, and prioritize investments that maximize marketing effectiveness and ROI. What We're Looking For: 8+ years of Product Management experie