The Senior RMA Customer Experience Manager will work with the key customer account team leads to ensure customers have timely case updates. The position has to decide on fulfilment priority based on Service Level Agreements and track regional buffer stock. The manager needs to work with account leads to track the impact of open RMAs on customer datacenter capacity, so as to make allocation decisions. What you’ll be doing: Customer Satisfaction: Manage RMA cases and lead all aspects of replacement part fulfillment to clear the open RMA backlog per Service Level Agreements. Work with account teams to prioritize backlog in case of supply constraints. Case Management: Attend customers meeting, provide accurate and up-to-date information on case status, track of customer feedback and develop strategies to improve the overall customer experience. Metrics and Improvement: Generate case management metrics and analyze data to identify process improvement opportunities. Publish weekly status updates on open RMAs – supply commits, ready for pickup, shortage alerts. Collaboration: Work closely with quality and manufacturing teams to effectively communicate RMA updates and statuses to customer account teams. Facilitate seamless information flow between teams to provide exceptional customer support. Uptime and Buffer Stock: Track key customer installations uptime and work with planning team to maintain buffer stock near customer sites to proactively address potential supply shortages. Supply Allocation: Collaborate with production and repair factory planners to map out supply allocations for the open RMA backlog. Optimize resource allocation for timely resolution. Serve as Lead: Trainer and support for other case managers on program, process, customer interface and working internally as new programs develop for NPI and implemented into our global customer service team. What we need to see:
Jobs in United States
Quality Engineer in United States
7,211 active opportunities · Updated October 2026
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Explore current quality engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
About The Team The Data Understanding team is responsible for creating the high quality datasets and their quantized representation for OpenAI. This includes synthesizing data, building VQ representations, and processing, filtering, deduplication, quality control, and tokenization so it can be used effectively in big model training runs. About The Role We're looking to advance how OpenAI builds and understands pretraining data at scale. You'll treat data quality and curation as core research problems: developing new methods to select, combine, and transform data; creating datasets that improve model capabilities; and designing rigorous experiments to understand how data choices and interventions affect model learning and downstream behavior. You'll work closely with frontier models and web-scale data to build evidence for which approaches work and why, then translate successful research into scalable data processing pipelines We Expect You To Have a strong track record of new or improved ML ideas, through publications, projects, or applied research. Own and drive a research agenda, from choosing the right problems to carrying long-running work through to impact. Be excited by OpenAI’s empirical, collaborative approach to research. Nice To Have Thoughtfulness about AI’s impact, including privacy, provenance, and data quality. Experience building high-performance deep learning or large-scale data processing systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer
About The Team The Data Understanding team is responsible for creating the high quality datasets and their quantized representation for OpenAI. This includes synthesizing multimodal data, building VQ representations, and processing, filtering, deduplication, quality control, and tokenization so it can be used effectively in big model training runs. About The Role We’re looking to advance how OpenAI prepares, curates, synthesizes and understands multimodal data at scale. You’ll work on research and production problems like synthesizing multimodal content (images, audio, and video) and their supervisions, improving noisy data pipelines, building better quality filters, using models to automate data prep, and measuring whether changes in the dataset improve model performance. We Expect You To Have a strong track record of new or improved ML ideas, through publications, projects, or applied research. Own and drive a research agenda, from choosing the right multimodal data problems to carrying long-running work through to impact. Be excited by OpenAI’s empirical, collaborative approach to research. Nice To Have Experience with multimodal learning, audio, vision, video, synthetic data, or data-centric ML. Thoughtfulness about AI’s impact, including privacy, provenance, and data quality. Experience building high-performance deep learning or large-scale data processing systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter: This is where my hands make life-sustaining products The Kitting Associate at Baxter is responsible for assembling and preparing kits of materials, components, or products for custom customer requested components for distribution. This role involves accurately following instructions, maintaining inventory, and ensuring that kits are complete, accurate, and ready for use. The Kitting Associate plays a crucial role in streamlining operations, reducing errors, and improving overall efficiency. Your Team Baxter is focused on saving and sustaining lives by manufacturing high-quality products. We strive to create quality products for our customers each day. Delivering life-saving products is about getting them right, and attention to detail is how we make sure we meet that challenge. We are a team that supports each other throughout each shift. Working together in a supportive and open culture makes our processes evolve for the better and engages our workforce. What you'll be doin
$21 – $35/hr
Use Your Power for Purpose Every day, Pfizer’s unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the patient first. Whether you are involved in development, maintenance, compliance, or research analysis, your contribution directly impacts patients. What You Will Achieve The incumbent plays a vital role as a member of the Quality Environmental Control (EC) Laboratory team, actively engaging in efforts to elevate laboratory processes and outcomes. Under the guidance of the Environmental Monitoring (EM) Section Manager and supported by designated EM Shift Team Leaders, the incumbent is entrusted with systematic collection, thorough analysis, and careful inspection of environmental conditions across both laboratory and manufacturing settings. All work is conducted in strict accordance with Standard Operating Procedures (SOPs), ensuring consistency, reliability, and regulatory compliance. Duties extend to handling a wide range of sample types, including both physical and microbiological samples derived from air, surfaces, and water systems. The incumbent conducts qualitative, quantitative, and investigational assays on pharmaceutical waters, raw materials, and commodity items, exercising expert knowledge of environmental monitoring, aseptic technique, and microorganism handling. All analyses are performed in line with the requirements set forth by the United States Pharmacopeia (USP), Food and Drug Administration (FDA), and other regulatory authorities, in addition to A core aspect of the role is the meticulous comparison of results against established specifications, with comprehensive documentation maintained to uphold data integrity regulations. The incumbent is responsible not only for identifying and reporting any deviations from process or specification but also for
$23 – $39/hr
Use Your Power for Purpose Every day, Pfizer’s unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the patient first. Whether you are involved in development, maintenance, compliance, or research analysis, your contribution directly impacts patients. What You Will Achieve In this role: The incumbent is a member of the Quality Environmental Control (EC) Laboratory team. Under the supervision of the Environmental Monitoring (EM) Section Manager, and designated EM Shift Team Leader(s), the incumbent will be responsible for the collection, analysis, and inspection of manufacturing environmental conditions and materials according to Standard Operating Procedures (SOPs). Samples can include both physical and microbiological, air, surface, and water system products, as well as commodity items. In addition, the incumbent shall be responsible for both physical and microbiological, collection and analysis of pharmaceutical waters, raw materials, active pharmaceutical ingredients (APIs), and finished products according to Standard Operating Procedures (SOPs). Assays to be performed will be qualitative, quantitative, and investigational in nature and are performed in compliance with USP, FDA, other regulatory body requirements, Pfizer SOPs, and approved license requirements. Aseptic gowning practices will also be adhered to for the performance of activities as required. Results are compared with specifications, documented as per data integrity regulations, and incumbent is responsible for providing communication of all process and specification deviations. Incumbent has working knowledge of EM, microorganism handling, aseptic technique, and quality concepts as to perform routine assignments with minimal supervision. Additional responsibility may include performing data trending
Responsible for the sale of TaylorMade Golf products and services in the territory by interacting with established customers and developing new prospects. Maintains personal one-on-one contact and assures customer awareness by providing expertise, knowledge, new product information and such consistent with company objectives and quality standards. Essential Functions and Key Responsibilities: Successfully sell and promote the company's products and services while maximizing the territory’s potential. Achieves both short and long-term objectives for increased sales volume and territory growth. Educate and inform customers and golf public about company products to assure growth, product/service development, quality control and profitability. Responsible for securing and renewing orders & merchandising our products @ account base within assigned territory to ensure best possible sell through. Maintain open communications between company and customers. Establish professional customer/vendor relationship with appropriate customer personnel. Acts within scope of corporate objectives and policies to accomplish assigned goals. Call on and provide service to Strategic Account doors within defined territory (i.e. merchandising, product/fitting training, relationship building, visit reports, etc.) Engage and support Experiential Fitting events and appointments with local on and off course retailers (green grass, strategic, and key accounts). Activate myFittingExp and other applications to communicate account information, strategic surveys, and sales data reports to TM. Performs other related duties and assignments as required Knowledge and Skills Requirements: Strong level of written and verbal communication skills. Use of professional language and good judgment when interacting wi
From $20/hr
Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications. Follow proper food safety and sanitation procedures to ensure food quality and safety. Adhere to portion control guidelines and presentation standards. Collaborate with kitchen team members to coordinate food preparation and order execution. Maintain a clean and organized kitchen area, including washing dishes and equipment. Assist in food inventory management as needed. Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Critical Skills & Experience Requirements Prior experience in a high-volume kitchen or culinary environment preferred. Knowledge of food safety and sanitation standards. Ability to work in a fast-paced and teamwork-oriented environment. Excellent communication and time management skills. Flexibility to work varied shifts, including evenings, weekends, and holidays. High school diploma or equivalent preferred. Min $20.00/hr- Max$24.44/hr Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainmen
From $18/hr
Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications. Follow proper food safety and sanitation procedures to ensure food quality and safety. Adhere to portion control guidelines and presentation standards. Collaborate with kitchen team members to coordinate food preparation and order execution. Maintain a clean and organized kitchen area, including washing dishes and equipment. Assist in food inventory management as needed. Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Critical Skills & Experience Requirements Prior experience in a high-volume kitchen or culinary environment preferred. Knowledge of food safety and sanitation standards. Ability to work in a fast-paced and teamwork-oriented environment. Excellent communication and time management skills. Flexibility to work varied shifts, including evenings, weekends, and holidays. High school diploma or equivalent preferred. Compensation: Hourly- $18.00 min $19.75 max Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports
$27 – $32/hr
Job Responsibilities Supervise and lead kitchen staff, including cooks, prep chefs, and dishwashers. Ensure the kitchen operates smoothly, meeting food safety and quality standards. Oversee food preparation, including recipe adherence and portion control. Monitor inventory levels and order kitchen supplies and ingredients as needed. Train kitchen staff in proper food handling, cooking techniques, and safety procedures. Coordinate with the front-of-house staff to ensure timely and accurate food service. Address and resolve kitchen-related issues and emergencies. Critical Skills & Experience Requirements Prior experience in a kitchen management or supervisory role. Strong leadership and team management skills. Excellent knowledge of food safety and sanitation practices. Ability to work in a fast-paced kitchen environment and adapt to changing demands. Proficiency in kitchen equipment operation and maintenance. Effective communication skills to coordinate with kitchen and front-of-house staff. Understanding of inventory management and ordering processes. Hourly pay for the Renton Venue: $26.50 - $31.50 per hour Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different c
Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. High volume restaurant experience preferred Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above stat
Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications. Follow proper food safety and sanitation procedures to ensure food quality and safety. Adhere to portion control guidelines and presentation standards. Collaborate with kitchen team members to coordinate food preparation and order execution. Maintain a clean and organized kitchen area, including washing dishes and equipment. Assist in food inventory management as needed. Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Critical Skills & Experience Requirements Prior experience in a high-volume kitchen or culinary environment preferred. Knowledge of food safety and sanitation standards. Ability to work in a fast-paced and teamwork-oriented environment. Excellent communication and time management skills. Flexibility to work varied shifts, including evenings, weekends, and holidays. High school diploma or equivalent preferred. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly co
Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs MIN 20.00 - MAX 22.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover wha
WHAT YOU WILL DO Lead the Kitchen Team Supervise the culinary team during service to ensure food quality, speed, and presentation meet Topgolf standards Coach and develop team members in real time, from technique and plating to attitude and accountability Delegate tasks clearly and ensure the team is set up to execute efficiently every shift Drive team member engagement and build a kitchen culture people actually want to show up to Own Quality and Execution Execute prep and pull lists consistently to ensure the kitchen is ready before service begins Monitor and coach presentation technique and hold the line on food quality standards at every station Ensure consistent food quality across every dish that leaves the kitchen Participate in food ordering and assist with weekly inventories to keep costs and supply levels in check Keep the Kitchen Safe and Compliant Always oversee safety and sanitation practices across the ki
Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, includi
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