Responsable Production in United States

The Team Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, deployment machinery, and observability and alerting systems. The Fabric team manages the infrastructure that enables secure communication between systems and from the public internet. Their responsibilities encompass network architecture, service mesh, and edge load balancing, ensuring customer data remains safe in transit. The team plays a crucial role in developing and maintaining the reliable and globally connected multi-cloud network that supports MongoDB products. This role can sit in our NYC HQ, our smaller Austin, Palo Alto, or San Francisco offices, or fully remote from anywhere in North America. When based in an office, we provide hybrid work accommodation. Role Overview We are seeking a talented Site Reliability Engineer (SRE) with a strong networking background to join the Fabric team. This role is pivotal in building and maintaining the robust infrastructure necessary for secure and efficient communication between our services. As an SRE on the Fabric team, you will leverage your expertise in networking, distributed systems, and automation to ensure our systems are resilient, scalable, and reliable. The ideal candidate should Have 10+ years of experience working on software and operating distributed systems, with deep expertise in networking fundamentals and a good understanding of how the internet works, e.g. TCP/IP (including IPv6), DNS, TLS/mTLS, BGP, tunnels, overlays, and SDN principles Possess a customer-focused mindset, driving improvements that benefit end-users Value efficiency in processes and operations, and display a strong preference for automation over manual processes (“allergic to ops work”) Be intimately familiar with modern cloud-based infrastructure and the network design prim

The Director of Global Strategic Events is a senior leadership role responsible for the strategy, governance, and execution of MongoDB’s global strategic events portfolio. This is a builder’s role at a pivotal moment, requiring a leader who can define a bold vision for how MongoDB shows up in an AI-native and agentic future, lead a global team to bring that vision to life, and drive measurable pipeline, revenue, and brand impact. Reporting to the Vice President of Corporate Marketing, this leader will operate with significant autonomy, influence across functions, and engage regularly with executive stakeholders. This role can be based out of any MongoDB U.S. office or remotely within the United States. What You'll Do Define the sponsorship and partner event strategy. Build MongoDB’s approach to sponsorship packages, exhibitor programs, and partner activations across flagship and third-party events in close partnership with Partner Marketing Lead and develop a global team. Manage, coach, and grow a high-performing, globally distributed events team. Establish clear priorities, operating rhythms, accountability, and consistent standards of excellence across regions and time zones Build with AI. Bring an AI-native approach to how the function operates. Use AI tools and agents to improve workflows, automate reporting, increase team capacity, and personalize attendee journeys. Set the expectation that the team will do the same. This is a core requirement of the role Represent Strategic Events across the business. Partner with leaders across Marketing, Sales, Product, Partner, and Communications. Represent the function in senior planning forums and ensure every program directly supports MongoDB’s company and go-to-market priorities. Expect to travel ~40% of the time to support events Shape the global strategic events vision and portfolio. Set the strategy, priorities, and tiering framework for MongoDB’s flagship user conferences, executive summits, global roadshows, sales

About the Team The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT Store, Codex, and the OpenAI API. About the Role We are looking for a Research and Advisory Partnerships Lead to build and manage the relationships, partnerships, and advisory structures that bring independent external expertise into our product and policy decisions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will identify and engage researchers, civil society organizations, subject-matter experts, and other external stakeholders whose perspectives can strengthen how we develop and deploy AI. You will establish and manage advisory councils, develop research partnerships with the academic community, and work closely with internal teams to translate external insights into actionable guidance. This role sits at the intersection of product, policy, research, and governance. It is well suited to someone who is comfortable building relationships across disciplines and designing processes that ensure outside expertise meaningfully informs internal decision-making. This role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop, launch, and manage external advisory councils and other governance mechanisms that provide structured input on product and product policy. Build and maintain relationships with external experts, researchers, civil society organizations, and other stakeholders who can inform high-priority product and product policy decisions. Identify when external consultation can improve internal decision-making, and develop engagement strategies tailored to specific products, policy questions, and emer

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role As an Agency Partner, you will be responsible for driving new and expanded advertising revenue through strategic relationships with leading agency holding companies.. You will help agencies and their clients leverage OpenAI’s platform to connect with highly engaged audiences in innovative and responsible ways. This role is focused on building and growing agency partnerships that unlock opportunities across a broad portfolio of advertisers. You will own the agency partnership strategy—from executive relationship development and joint business planning to agency education and portfolio activation—establishing OpenAI as a trusted partner and driving sustained adoption and revenue growth across agencies and their clients. You’ll partner closely with Client Partners, Account Managers, and cross-functional teams to coordinate agency engagement, identify priority advertiser opportunities, and ensure consistent execution across your agency portfolio. This role is based in our New York City office, and candidates are expected to work from the office three days per week. In this role, you will: Develop and execute strategic agency partnership plans that increase adoption, unlock advertiser investment, and drive revenue growth across agency holding companies and independent agencies. Develop and execute strategic agency plans that drive advertiser adoption, client ROI, and long-term revenue growth. Build and maintain relationships with senior agency decision-makers across investment, strategy, planning, innovation, data, commer

About the Team Equity Administration at OpenAI is responsible for the operational foundation of our equity programs. Our team ensures equity data and reporting are reliable, our systems and integrations are resilient, and our processes and controls are built to scale globally. We work cross-functionally with Legal, Finance/Accounting, Payroll, Tax, People, and key vendors to uphold compliance requirements and enable equity strategy as the company evolves. About the Role We’re looking for an experienced Senior Manager, Global Equity Administration to lead the end-to-end equity program for a subsidiary, with a focus on high-quality execution, scalable processes, auditable controls, and reliable equity systems. You will be hands-on in day-to-day equity administration and help improve how we operate as we scale. You will report to the Head of Equity Administration and partner closely with Legal, Equity Programs, Compensation, Tax, Payroll, and Finance to ensure equity operations are accurate, timely, and employee-friendly. Location: This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Execute end-to-end employee equity administration across key lifecycle events (new grants, vesting/RSU releases, option exercises, and related transactions). Run recurring operational cycles by managing timelines, checklists, stakeholder inputs, and issue resolution. Produce audit-ready equity reporting and support accounting, compliance, and reporting needs with accurate, well-documented data. Build and maintain automated reporting (scheduled reports, dashboards, reconciliations) to reduce manual effort and improve speed and accuracy. Support equity system operations (Shareworks or comparable) including troubleshooting, configuration updates, permissions, report builds, and workflow maintenance. Partner with Internal Controls to keep process documentation, narratives,

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role As a Client Partner, Media & Entertainment , you will be responsible for driving new and expanded advertising revenue across some of the world's leading media, streaming, entertainment, gaming, and content companies. You will help advertisers leverage OpenAI's platform to connect with highly engaged audiences in innovative and responsible ways. This role is focused on driving new business and growing strategic partnerships with Media & Entertainment advertisers. You will own the full sales cycle—from prospecting through deal closure—developing long-term commercial relationships that help advertisers achieve their business objectives while ensuring a high-quality and trustworthy experience on our platform. You'll work closely with Account Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and executive relationships within your portfolio. In this role, you will: Prospect, qualify, and close new advertising opportunities across the Media & Entertainment landscape. Own and achieve a defined revenue target within the Media & Entertainment vertical. Develop and execute strategic account plans that drive advertiser ROI, audience engagement, and long-term revenue growth. Build and maintain relationships with senior decision-makers, including executives across advertising sales, media strategy, brand marketing, audience development, and partnerships functions. Serve as a truste

About the Team The B2B Marketing team is responsible for helping businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority for OpenAI as we scale our work with companies, developers, and institutions around the world. About the Role Within B2B Marketing, Demand Generation builds the integrated, full-funnel engine that connects audience insights, content, field and digital experiences, paid media, lifecycle, and sales follow-through to qualified pipeline. We partner closely with Sales, Partnerships, Product Marketing, Communications, Creative, Web, RevOps, Analytics, and regional teams to create a cohesive customer experience and scale what works. We’re looking for a Senior Marketing Strategist to lead paid and emerging demand-channel strategy for OpenAI’s B2B business. You’ll own the B2B audience, channel, offer, partner, and measurement strategy, translating pipeline goals into clear briefs and investment recommendations. You’ll partner closely with Performance Marketing, which owns hands-on media execution, while informing audience strategy, campaign priorities, experimentation, and downstream performance decisions. You’ll also build our approach to content syndication and third-party demand media partnerships. In this role, you will: Owning the B2B paid and emerging-channel demand strategy across paid search, paid social, display and retargeting, content syndication, third-party demand media partnerships, sponsorships, review platforms, and selected emerging channels. Translating pipeline goals into audience and channel strategies, including ICP and segment priorities, buying groups, intent signals, channel roles, forecast assumptions, budget recommendations, campaign architecture, and a rolling experimentation roadmap. Partnering closely with Performance Marketing to define B2B audience, campaign, offer, creative, landing-page, conversion, and measurement requirements, while Performance Marketing owns media

About the Team The B2B Marketing team is responsible for helping businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority for OpenAI as we scale our work with companies, developers, and institutions around the world. About the Role Within B2B Marketing, Demand Generation builds the integrated, full-funnel engine that connects audience insights, content, field and digital experiences, paid media, lifecycle, and sales follow-through to qualified pipeline. We partner closely with Sales, Partnerships, Product Marketing, Communications, Creative, Web, RevOps, Analytics, and regional teams to create a cohesive customer experience and scale what works. We’re looking for a Senior Lifecycle Strategist to define how prospects and customers move through personalized, signal-driven journeys across the B2B lifecycle. You’ll own lifecycle strategy, audience and journey architecture, testing priorities, and performance recommendations while partnering closely with a Lifecycle Marketing Manager on build and delivery. Initially, the role will focus on prospect nurture, database activation, and sales handoff; over time, it will help expand our lifecycle capabilities across adoption, cross-sell, upsell, retention, and re-engagement. In this role, you will: Define the B2B lifecycle strategy, journey architecture, audience framework, communication principles, and roadmap across prospect and customer stages. Design nurture and activation programs that respond to fit, persona, segment, product interest, engagement, intent, and sales status rather than relying on one generic journey. Partner with RevOps, Data, Web, SDR, Sales, and Product teams to establish reliable triggers, scoring inputs, routing logic, suppression rules, exits, and service levels. Work closely with the Lifecycle Marketing Manager to translate strategy into clear program requirements, content needs, build plans, QA standards, and launch sequencing. Own the lifecyc

About the Team The B2B Marketing team is responsible for helping businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority for OpenAI as we scale our work with companies, developers, and institutions around the world. Within B2B Marketing, Demand Generation builds the integrated, full-funnel engine that connects audience insights, content, field and digital experiences, paid media, lifecycle, and sales follow-through to qualified pipeline. We partner closely with Sales, Partnerships, Product Marketing, Communications, Creative, Web, RevOps, Analytics, and regional teams to create a cohesive customer experience and scale what works. About the Role We’re looking for a Senior ABM Strategist to build and lead the operating model for OpenAI’s highest-priority enterprise accounts. You’ll translate commercial priorities into focused 1:1 and 1 account programs, align Marketing and Sales around shared account plans, and orchestrate buying-group engagement across channels. This is a hands-on builder role for someone who can define the strategy, establish the system, and work directly with cross-functional partners to move strategic accounts toward qualified pipeline and revenue. In this role, you will: Own the enterprise ABM strategy, including account selection, tiering, objectives, program architecture, investment decisions, and performance recommendations. Partner with Sales, SDR, and RevOps to build shared account plans, map buying groups, identify whitespace, define engagement plays, and establish clear follow-up ownership. Design and execute 1:1 and 1 programs across content, paid media, executive engagement, events and webinars, web experiences, outbound coordination, and other relevant channels. Use intent, product, firmographic, engagement, and seller signals to determine when and how to activate priority accounts. Translate account and buyer insights into personalization strategies, offers, messaging, and conte

About the Team OpenAI’s Compute Strategy team is responsible for securing and scaling the core resources that power our research and products. We partner across engineering, finance, legal, and operations to identify, negotiate, and execute strategic partnerships that expand OpenAI’s capacity for compute, power, and data center infrastructure. Our mandate spans energy procurement, real estate development, colocation, cloud service providers, silicon and strategic supply chain, and infrastructure financing—ensuring OpenAI can grow with speed, resilience, and cost-efficiency. About the Role We are hiring several Business Development Lead, Compute Strategy positions focused on compute infrastructure. Each hire will bring deep expertise in one or more focus areas while collaborating across the broader infrastructure stack. In this role, you will source opportunities, structure partnerships, and negotiate high-value agreements across OpenAI’s infrastructure ecosystem. You will work directly with external partners and suppliers while collaborating internally with engineering, legal, finance, and operations to ensure we have the resources needed to support state-of-the-art AI systems. This role requires technical fluency, commercial judgment, and disciplined execution. Your work will directly shape how quickly, reliably, and efficiently OpenAI can bring new compute capacity online. Each hire will focus on building partnerships and executing deals in one or more of the following areas: Energy and Power: securing scalable and sustainable energy supply. Land and Real Estate: identifying and securing strategic sites. Colocation : evaluating and contracting for third-party data center capacity. Cloud Service Providers (CSPs): structuring partnerships with hyperscalers and specialized AI cloud providers. Silicon: building semiconductor partnerships to secure advanced silicon and resilient long-term supply. Fiber & Equipment: securing fiber & critical data center equipmen

About the Team The Corporate Security team is responsible for safeguarding all OpenAI employees and executives. Our mission is to create a secure, resilient environment that allows our teams to focus on their work without risk or disruption. We manage physical security operations across offices, events, and global initiatives, partnering closely with internal teams and external agencies to stay ahead of emerging threats. About the Role As the Corporate Security Operations Manager based in Mountain View, you will own day-to-day site security operations and help develop practical physical-security strategies, policies, and procedures. You will lead vendor-managed armed and unarmed security teams, partner cross-functionally, and serve as a key liaison with local law enforcement and security partners. This is a hands-on site-operations and guard-force leadership role, not primarily an executive, investigative, or policy-leadership position. The role typically requires 4-5 days in the office each week. In this role, you will: Office Security: Develop, implement, and manage practical physical-security measures, including policies, training, and vendor relationships, to protect employees and visitors across the Mountain View site and nearby facilities. Operational Management: Own the day-to-day performance of vendor-managed armed and unarmed security teams across shifts and locations. Set clear operational expectations and ensure security personnel understand and consistently follow company policies, post orders, and procedures. Monitor security practices, identify operational risks, and drive timely, practical mitigation and remediation. Coordinate with Workplace, Facilities, building management, law enforcement, and other internal and external partners to maintain a cohesive security posture. Support broader Corporate Security operations as needed. Support or lead security operations for on-campus events. Serve as the primary point of contact for VIP and government-guest

About the Team The B2B Marketing team is responsible for helping businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority for OpenAI as we scale our work with companies, developers, and institutions around the world. About the Role Within B2B Marketing, Demand Generation builds the integrated, full-funnel engine that connects audience insights, content, field and digital experiences, paid media, lifecycle, and sales follow-through to qualified pipeline. We partner closely with Sales, Partnerships, Product Marketing, Communications, Creative, Web, RevOps, Analytics, and regional teams to create a cohesive customer experience and scale what works. We’re looking for a Senior Mid-Market & SMB Strategist to own demand strategy for two high-velocity segments with distinct customer needs, buying journeys, and sales motions. You’ll translate segment goals into an integrated portfolio of programs, identify the highest-leverage opportunities to improve conversion and pipeline, and align channel teams and GTM partners around a shared audience, message, handoff, and measurement plan. This is a hands-on role for someone who combines strong strategic segmentation with a practical, test-and-learn operating mindset. In this role, you will: Own the Mid-Market and SMB demand strategy, including segment priorities, audience definitions, pipeline goals, program portfolio, investment recommendations, and quarterly roadmap. Translate segment insights into integrated campaigns and always-on journeys across web, email, paid media, webinars, content, partners, and sales-assisted follow-up. Partner with Product Marketing and Sales to define ideal customer profiles, buyer needs, priority use cases, value propositions, and offers for each segment. Work with Web, Lifecycle, RevOps, SDR, and Sales to improve high-intent conversion paths, qualification, routing, speed-to-lead, and follow-up quality. Build a disciplined testing agenda ac

About the Team The Personal AGI team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. In the Model Experience team, we shape the default character and behavior of ChatGPT: how the model communicates, responds to users, uses its capabilities, and behaves across different contexts and languages. Our goal is to make every interaction with ChatGPT thoughtful, helpful, and trustworthy. We take an opinionated view of what good human–AI interaction should look like, then turn that vision into real model behavior through human data, evaluations, reward models, and post-training. Our work sits at the intersection of research, product, and model design. We partner closely with teams across OpenAI to conduct research and ensure our models are thoughtful, safe, reliable to serve millions of users. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research and the quality of human-AI interaction. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve model capability and performance. Collaborate closely with the other research and product teams, allowing customers to optimize their own models. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have good judgment about model behavior and can communicate this judgment effec

About the Team The Ads Support Delivery team is responsible for helping successfully operate and grow on our Ads product. This includes technical guidance, troubleshooting complex delivery and monetization issues, and partnering closely with Product, Engineering, Trust & Safety and Go-To-Market teams to resolve customer-impacting problems and improve the platform over time. The team’s mission is to deliver a high-quality customer experience at scale by combining strong human support with automation, self-service, and AI-enabled workflows, while maintaining high operational rigor. About the Role: As a Support Delivery Lead for Ads, you will lead a team responsible for end-to-end support delivery across the ads ecosystem, including campaign setup, delivery, billing, measurement, and policy navigation. You will set the operational bar for quality, responsiveness, and consistency; coach and grow the team; and translate support signals into actionable improvements with Engineering, Product, and Go-To-Market partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and support a team of Ads support engineers, ensuring they have the tools, clarity, and coaching needed to operate at a high bar in a technically complex domain. Set clear expectations and operating standards, run recurring performance reviews, and build development plans that grow both technical depth (ad tech fluency) and customer-facing excellence. Design and continuously improve support coverage for ad buyers, ensuring the team can diagnose delivery issues and monetization and integration issues with equal rigor. Act as the bridge between Support Delivery, Engineering, Product, and Go-To-Market teams. Drive alignment on priorities, escalation paths, launch readiness, tooling improvements and mechanisms to reduce repeated customer pain points. Partner with engineering teams

About the Team The Industrial Compute team is responsible for building the physical infrastructure that powers OpenAI’s largest-scale AI systems. We design, deploy, and operate next-generation compute infrastructure across a rapidly expanding global footprint, combining OpenAI-owned infrastructure with strategic cloud and infrastructure partners to support frontier AI workloads. As our infrastructure footprint grows, operational excellence across third-party providers becomes increasingly critical. Our team ensures external infrastructure partners consistently deliver the reliability, performance, and operational maturity required to support OpenAI’s rapidly expanding compute environment. About the Role We are seeking a Hardware Technical Program Manager, Infrastructure Partner Operations to lead operational delivery across OpenAI’s third-party infrastructure partners, including major cloud service providers and strategic compute vendors. In this role, you will serve as the primary operational program manager for external infrastructure partners, driving accountability for service delivery, operational readiness, incident management, performance reporting, and continuous operational improvement. You will work closely with partner engineering and operations teams while coordinating internally across Hardware Engineering, Infrastructure Operations, Capacity Planning, Networking, Supply Chain, Deployment, Reliability Engineering, and executive leadership. Success in this role requires someone who understands how hyperscale infrastructure organizations operate, can establish strong operational governance with external partners, and is comfortable driving complex technical programs without direct ownership of the underlying infrastructure. Key Responsibilities Own operational engagement with third-party infrastructure providers, ensuring consistent execution against operational commitments, service-level agreements (SLAs), and performance expectations. Develop operationa