Response Engineer in United States

The Starting Hourly Rate / Salario por Hora Inicial is $18.50 USD per hour. The Pay Range / Rango salarial is $18.50 USD - $27.75 USD per hour. ALL ABOUT TARGET As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT ASSETS PROTECTION Assets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Target Security Specialist can provide you with the: Skills using intelligence-led tactics to keep team members and guests safe and secure Experience in crisis response, safety and crowd management; providing support to both guests and team members Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage Ability to utilize Target's video surveillance system Ability to properly document cases using industry case management systems As a Target Security Specialist, no two days are ever the same, but a typical day will most l

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. As a Customer Support Representative (CSR) you will act as the frontline key person, responsible for providing support and assistance to customers who have inquiries or issues with our product or services. The role: Respond to customer inquiries via email, chat, or social media in a timely and professional manner Provide accurate information and support to customers to resolve their issues Identify and escalate complex issues to Tier 2 support when necessary Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce) Meet individual and team performance metrics (KPI’s) such as first response times, first contact resolution rates, and customer satisfaction Continuously improve your own product knowledge and remain up to date with our product, services and processes Provide constructive feedback to the business and leadership team to improve customer support processes and procedures About you : High school diploma or equivalent; college or a degree in a related field is desirable but not essential At least 1 year experience within a tech

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 As Director, CX Operations (Support) at ClickUp, you will own strategy, vision, and execution for the Support Operations function , partnering closely with Support and CX leadership while serving as the operational leader for the systems, automation, planning, quality, and insights that power our Support organization. You will set the operating model and performance standards for Support Operations while owning the AI agent harness and automation layer of our CX operating model. You will shape the rhythm of business for our Support organization and unlock data insights, coach organizational performance, transform internal capabilities, and influence strategic decisions across Support, CX, and cross-functional leadership. You will architect, ship, operate, and iterate on AI-driven workflows that enhance and automate customer intake and response, escalation, full support lifecycle management, quality and customer experience, workflow orchestration, and decision support across Support and CX. You'll use AI tools in your own workflow daily while applying strong judgment to validate outputs, manage risk, and improve the repeatable systems the team uses. About the role AI & Automation Architecture Own and operate the AI agent harness and automation layer of our Support operating model Design, ship, manage, and iterate on AI-driven workflows that enhance and automate customer intake and response, escalation, full support lifecycle management, workflow orchestration, quality, and customer experience across Support and CX Build scalable, multi-step agentic systems that Support and CX leaders rely on for pla

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our Fraud Intelligence team's mission is to turn fraud signals into insight that our EPD teams transform into improvements across Protect, IDV, Signal, and Guaranteed Payments. We believe transaction patterns, device signals, identity linkages, and behavioral data are dramatically underleveraged tools in fraud prevention, and we ground our products in what adversaries are actually doing right now. As the Fraud Intelligence Lead, you will build and run a small, high-leverage team of Fraud Intelligence Analysts (and eventually a Staff Researcher) responsible for live casework across Protect, IDV, and Payments/ACH. You'll operate as a player-coach, hiring and coaching your team while staying close enough to the work to personally pick up casework and SEV response when needed. Responsibilities Team Building & People Leadership Set the casework quality bar: define what rigorous investigation, triage, and reporting look like for the team Coach analysts on investigation technique, pattern synthesis, and translating findings into product/model input Operating Model & Cross-PA Partnership Own coverage allocation across the Protect/IDV and Payments/ACH pods, including flexing assignments as volume shi

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. NOT SEEING AN OPEN JOB THAT MATCHES YOUR SKILLS AND EXPERIENCE? JOIN THE TALENT COMMUNITY TO STAY UP TO DATE ON FUTURE OPPORTUNITIES! At Stitch Fix, we’re passionate about people and know that finding a career that’s right for you can take time and patience. That’s why we built this styling talent community – to support you in “finding a career that looks good on you." This community is designed to keep you in the loop via regular newsletters regarding all things Stitch Fix, including business updates, employee testimonials, and so much more! As part of the talent community, you'll be the first to be notified when we have styling openings in your area. To join the community, tell us a little about yourself by answering a few questions below. We hope you're just as excited to learn more about our amazing culture as we are to share it with you! We're currently not hiring stylists in Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, and all Non-State US Territories. This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Pri

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a new team within USRO focused on building operational capacity for new, ambiguous, or fast-moving areas of work. The team helps define what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. As a Strategic Operations Lead, you will focus on large, cross-functional initiatives that require clear thinking, technical fluency, strong execution, and the ability to bring structure to undefined problems. About the Role We are seeking a Strategic Operations Lead to drive new and existing strategic operating builds across User Safety & Risk Operations. This is a senior IC role for someone who can turn broad, undefined priorities into clear operating models, launch plans, requirements, stakeholder alignment, documentation, reporting, and execution rhythms. This role will often support initiatives where OpenAI is developing new products or partnerships and the operating model is still being defined. These programs have a direct user safety and risk nexus because new deployment models can change what signals OpenAI can see, who owns response decisions, and how user-impacting risks are detected, escalated, and resolved. You will clarify what OpenAI owns, what partner teams own, what signals we can reliably monitor, how issues should be escalated, and how the workflow should evolve from launch support into a durable operating model. The right person is highly strategic and deeply practical. They can move from executive-level framing to detailed workflow design, stakeholder management, SOPs, launch readiness, ri

Become a part of our caring community The Senior HR Business Partner will lead the people management agenda aligned to Medicaid RFP/RFI/RFA responses. Their work will align to standing up markets and supporting current markets in collaboration with the aligned HR Business Partner Lead (HRBPL) and act as a facilitator for the company's management team. They will need to apply broad experience in various Humana Resources (HR) areas of expertise. Work assignments will involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior HR Business Partner acts as a single point of contact for a broad range of business and HR partners across the Retail segment. Work will focus cyclically on the support of Medicaid RFA/RFI/RFP responses and the subsequent stand up or change of markets and work across partners in Medicaid, HR and other shared services to ensure the successful bid and stand up/operation of new and existing plans. In addition this work is closely aligned with the work of HRPBLs on this team and others to lead a strategy that ensures the successful growth and operation of our Medicaid line of business and facilitate superior member care delivery in all states. Responsibilities will include the identification, documentation, and implementation of best practices and support of the delivery of HR processes across Medicaid. This role will be accountable for identifying gaps, proposing and implementing changes necessary to cover risks and will act as a performance improvement driver and provoke positive changes in people management, lead change management projects and facilitate HR related internal and external communication. The successful candidate will influence our department’s strategy, make decisions on moderately complex to complex issues regarding technical approach for project com

ACS/Workstation Technical Support Representative Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing ch

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary At Aetna®, part of CVS Health, we proudly serve more than 26 million medical members through our broad range of health plan offerings. We're committed to delivering a simpler, more meaningful, and personal health care experience to each of them. As a Medicaid Proposal Writer, you will play a critical role in the quality of our RFP responses and the efficiency of the whole team. As the Proposal Writer, you will continuously strive to increase your knowledge of Aetna Medicaid, products offered, and industry best practices to develop thoughtful, strategic, compliant responses to RFPs/RFIs. This role is a work from home opportunity, which can be based anywhere in the United States. Job Responsibilities: Work on writing assignments varying in length and detail supporting strategic, functional, and operational topics across the entire proposal Collaborate with Capture and Proposal Managers, Proposal Directors, and Subject Matter Experts to outline and prepare final proposal responses Analyze proposal sections and content development to identify connections, ensure alignment, and support a cohesive overall narrative Interviews with subject matter experts (SMEs) to identify and collect pertinent information for compliant and compelling responses, upd

Why Patients Need You Pfizer’s purpose is to deliver breakthroughs that change patients’ lives. Research and Development is at the heart of fulfilling Pfizer’s purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best-in-class medicines to patients around the world. What You Will Achieve As a Senior Associate Scientist, you will be at the center of our operations and you’ll find that everything we do, every day, is in line with an unwavering commitment to quality. You will be part of a team to support the preclinical evaluation and early clinical development of mRNA and protein based viral vaccines. You will be responsible for performing and developing immunoassays supporting various viral programs to monitor the immune responses elicited by vaccine candidates. You will be using your scientific knowledge to adapt and develop standard methods and techniques by applying prior work experience and consulting others. You should possess a strong work ethic and collaborative spirit and be adaptable to fast-paced environments. It is your innovative scientific temperament that will help in making Pfizer ready to achieve new milestones and help patients across the globe. How You Will Achieve It Perform assays to analyze immune responses to vaccine candidates that include (but are not limited to) cell culture, neutralization assays, other functional antibody assays, Luminex, and ELISAs in BSL-2 environments. Generate, characterize and tract critical reagents for preclinical bio-functional studies to support vaccine development. Assist with preclinical bio-functional assay development and t

Define the physical limits of what a chip can do, then break them! NVIDIA's Silicon Co-Design Group sits at the crossroads of architecture, silicon, systems, and manufacturing, where first principles thinking translates directly into product outcomes at scale. As GPU power density and thermal limits approach physical boundaries, the gap between system architecture needs and manufacturable, testable capabilities widens with every generation, and this role exists to close it. You wouldn't be maintaining existing solutions, you'd be identifying where physical constraints will erode NVIDIA's competitive edge before anyone else sees it coming, then building the cross-domain responses that ensure the next generation leapfrogs those limits entirely. The problems here don't have known answers yet: Every generation of NVIDIA silicon pushes closer to the limits of physics. The Co-Design Architect role isn't about optimizing within known bounds; it's about redrawing those bounds entirely. If you want your work to shape what's physically possible in the world's most demanding computing products, this is where that work happens. What you'll be doing: Power, Thermal & Packaging Limits Analysis: Gather and analyze the hard constraints of packaging, power delivery, and thermal dissipation against roadmap demands, predicting when those constraints will reduce competitiveness and acting before they do. Cross-Domain Solution Development: Develop solutions that span silicon features, packaging innovation, firmware and hardware co-design, and DFX updates, ensuring future products are not only performant but testable to the highest quality and reliability standards. Packaging Technology Evaluation: Assess emerging packaging technologies for their voltage/frequency, noise, reliability, and testability implications, determining which are worth adopting an

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS is looking to add a Sr Analyst, Pharmacy Underwriter. In this role, you would be responsible for supporting both new business and renewal case specific ASC (self-insured) Pharmacy Pricing, as well as developing financial offers that are both competitive and profitable. In this role, you would provide support with financial responses for Request For Proposal questionnaires. The ideal candidate is able to anticipate customer needs and requirements as well as to facilitate and negotiate using tact and diplomacy. They will be involved in training, projects, and mentoring others. Works primarily on complex or high visibility cases, markets or underwriting methods. **Candidates must have both underwriting and pharmacy experience** Additional Responsibilities are: Identifies training issues and recommends a course of action. Leads process improvement initiatives to improve productivity, accuracy and/or customer service and influences tool development Provides superior customer service Mentors and trains underwriting staff Ensures team members have the information to do their jobs Understands, applies and explains company services, product standards, underwriting policies, strategic direction and new initiatives relative to unit's responsibilities <

Job Title INR Enrollment Representative Job Description As the INR Enrollment Representative , you will be the first point of contact for new patients in the International Normalized Ratio (INR) testing program, helping them start their health journey with confidence and support. Your role: Receiving, processing, and entering new patient order forms and faxed enrollments into the system, following up with practices and patients via phone or email to obtain missing information. Contacting new patients to confirm insurance coverage and provide out-of-pocket cost estimates based on insurance responses. Managing both outbound and inbound calls through the patient and clinic call center, consistently meeting quality, accuracy, and performance standards. Scheduling remote INR testing training with contracted nurse trainers. This role requires working Monday-Friday between 9:30am-6:00pm EST. You're the right fit if: You’ve acquired 1&#43; years of experience in data entry, customer service or a call center. Experience within the medical field and knowledge of Protected Health Information (PHI) or HIPAA is preferred. Your skills include: Proficiency in Microsoft Office applications including Word, Excel and Teams. Excellent technical acumen, and the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. You have a high school diploma, vocational education or a General Education Diploma (GED). You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this <a target="_blank" href="https://eur01.safelinks.protection.outlook.com/?url&#61;https%3A