Jobs in United States

Senior Software Engineer Customer Experience in United States

1,941 active opportunities · Updated October 2026

Explore current senior software engineer customer experience jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

Hiring demand

47/100

steady · 176 related jobs

Hiring trend

-67.7%

Job postings compared with the previous 30 days

Remote options

7.4%

Share of matching jobs listed as remote

Typical salary

$216K – $216K/yr

Based on 14 salary observations

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📍 Kentucky, United States· Remote
✓ High-confidence listingCompany trend +310%
Quick readStrong listing-quality and freshness signals

Become a part of our caring community The Principal Storage Engineer is a senior technical leader responsible for defining and advancing the enterprise storage architecture and long-term data infrastructure strategy. This role establishes standards, develops five-year technology roadmaps, and designs secure, resilient, scalable, and cost-effective storage platforms for business-critical, analytics, and artificial intelligence workloads. The engineer serves as the organization’s storage subject-matter expert and partners with infrastructure, cloud, security, data, application, architecture, finance, and vendor teams to translate business requirements into sustainable technology capabilities. The Principal Storage Engineer is a senior technical leader responsible for defining and advancing the enterprise storage architecture and long-term data infrastructure strategy. This role establishes standards, develops five-year technology roadmaps, and designs secure, resilient, scalable, and cost-effective storage platforms for business-critical, analytics, and artificial intelligence workloads. The engineer serves as the organization’s storage subject-matter expert and partners with infrastructure, cloud, security, data, application, architecture, finance, and vendor teams to translate business requirements into sustainable technology capabilities. Key Responsibilities Define the enterprise storage vision, reference architecture, engineering standards, and five-year roadmap across block, file, object, software-defined, and hybrid storage services. Lead architecture decisions for on-premises AI infrastructure, including high-throughput and low-latency storage fo

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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking a Senior Actuator Design and Integration Engineer to lead the development of custom electromechanical actuators for advanced robotic systems. You will own actuator development from early architecture and concept generation through prototype validation and system integration, partnering closely with mechanical, electrical, controls, firmware, reliability, and manufacturing teams. This role focuses on the design, integration, and validation of precision electromechanical systems, including motors, transmissions, sensing, structural components, and thermal architectures. You will help drive actuator development across the full engineering lifecycle while establishing scalable design, test, and integration practices for future robotic platforms. This role is based in San Francisco, CA, and requires in-person presence 4 days a week. In this role, you will Lead the architecture, design, and integration of custom robotic actuators, including motors, transmissions, sensing, thermal systems, structural components, and packaging. Define actuator requirements and system-level trade studies around torque density, bandwidth, efficiency, thermal performance, backdrivability, inertia, reliability, manufacturability, and cost. Design precision electromechanical assemblies with strong attention to tolerances, alignment, load paths, thermal expansion, sealing, wear, and serviceability. Drive actuator integration into robotic systems, partnering closely with controls, firmware, electrical, and robotics software teams to optimize closed-loop pe

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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking a Senior Mechanical Engineer to lead the design, integration, and sustaining engineering of mechanical subsystems in robotic platforms. You will work closely with experienced engineers and cross-functional partners to set functional requirements, develop and iterate on hardware to meet program expectations. This role is aimed at candidates with strong fundamentals in mechanical system design — including tolerance, alignment, load paths, wear, and failure modes — and robotics. You will contribute to real hardware programs moving from prototype through early production. You will lead both new subsystem development and ongoing improvements to existing systems based on testing, field performance, and manufacturing feedback. This role is based in San Francisco, CA, and requires in-person presence 4 days a week. In this role, you will Lead the design and iteration of mechanical subsystems, including structures, mechanisms, and actuators. Create and maintain CAD models, assemblies, and drawings with appropriate tolerancing and documentation. Build and test prototypes, supporting debugging of mechanical issues such as fit, alignment, friction, and wear. Assist in developing test methods and executing validation to evaluate performance, durability, and failure modes. Work with cross-functional teams to integrate mechanical components with sensors, actuators, and control systems. Support transition of designs from prototype to manufacturable assemblies, incorporating DFM and DFA considerations. Collaborate with manufacturing partners

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T
📍 Austin, Texas, United States
✓ High-confidence listing

$100K – $500K/yr

Quick readStrong listing-quality and freshness signals

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is looking for a mid- to senior-level Physical Design Engineer who will contribute to the physical design of high-performance chips for industry-leading AI/ML architectures, spanning implementation from synthesis through tapeout. You will partner with front-end and physical design engineers to optimize floorplanning, timing, power, performance, and area across multiple IPs. Along the way, you will build end-to-end ASIC expertise while learning from experienced engineers across the chip development process. This role is hybrid , based out of Austin, TX, Fort Collins, CO, or Santa Clara, CA . We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are An engineer excited to work on high-performance designs for industry-leading AI/ML architectures. A collaborative problem solver who enjoys working with experienced engineers across ASIC disciplines. Grounded in logic design fundamentals and gate- and transistor-level implementation. Curious about how early architectural and RTL decisions shape physical implementation and final chip quality. What We Need A BS, MS, or PhD in Electrical Engineering, Computer Engineering, Computer Science, or a relat

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📍 Austin, Texas, United States
✓ High-confidence listing

$100K – $500K/yr

Quick readStrong listing-quality and freshness signals

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is looking for a mid- to senior-level Physical Design Engineer with a strong background in static timing analysis (STA). In this role, you will help converge multi-million-gate designs on advanced process nodes and partner with cross-functional teams through final signoff and tapeout. This role is hybrid , based out of Austin, TX, Fort Collins, CO, or Santa Clara, CA . We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A physical design engineer with 8+ years of experience in STA, timing closure, and advanced-node design implementation. Experienced with timing flows, constraints, clocking, CDC, RDC, derates, uncertainties, guardbanding, and final signoff. Skilled in writing and debugging SDC constraints, creating ECOs, developing closure strategies, and analyzing worst-case corners. A strong collaborator and communicator who can drive results across distributed, cross-functional engineering teams. What We Need Drive timing convergence across blocks, partitions, sections, and top-level designs; generate and validate timing models and publish results. Analyze timing violations, develop and propagate fixes, debug timing-flow issues, and

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📍 Santa Clara, United States
✓ High-confidence listingCompany trend -8%
Quick readStrong listing-quality and freshness signals

NVIDIA is seeking a Senior System Architect: Heterogeneous EDA Systems to solve a complex challenge in accelerated computing: Failure Attribution at Scale. As EDA or equivalent experience workloads scale across thousands of heterogeneous nodes, a single failure can cause massive resource waste. We need an engineer to develop and build an automated framework. This framework will ingest telemetry from CPU and GPU clusters to identify the root cause of job failures in real-time. It will distinguish between hardware faults, infrastructure instability, and software defects. What you'll be doing: Architect Failure Attribution Frameworks: Build a scalable "flight recorder" for EDA jobs that captures high-fidelity state across the CPU, GPU, and Fabric at the moment of failure. Build automated diagnostics that correlate GPU XID errors, PCIe bus failures, and CUDA memory exceptions. Connect these errors with system-level events such as OOM kills or NUMA-related hangs. Distributed Logging & Tracing: Implement low-overhead tracing mechanisms (using tracing tools or custom agents) that provide access to job execution across multi-node Slurm or Kubernetes clusters. Root Cause Automation: Develop heuristics and models based on machine learning to classify failures as "Hardware Fault," "Software Bug," or "Environment Issue." This reduces the Mean Time to Identify (MTTI) for R&D teams. Resiliency Engineering: Work closely with hardware and infrastructure teams to define "signals of impending failure," enabling proactive job migration or check-pointing before a crash occurs. What we need to see: Distributed Systems Mastery: BS, MS, or PhD in Computer Science or Electrical Engineering (or equivalent experience) with 6+ years in systems programming. Experience building automated

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S
📍 Michigan, Kalamazoo 6201 South Sprinkle Rd, United States
✓ High-confidence listingCompany trend +364.7%
Quick readStrong listing-quality and freshness signals

Work Flexibility: Hybrid or Onsite Schedule 1st Shift: Mon – Fri What you will do As the Global Support Coordinator, you will be responsible for prioritizing and fulfilling repair fixture orders received from our global service centers. You will act as the point of contact for fixture and tooling inquiries for Stryker Instruments' international service locations. This role is also responsible for: Organizing blueprints to provide outside vendor for Request For Quote Collaborating with global partners to confirm order requirements Managing and communicating order status updates to relevant parties Leading continuous improvement in service fixture process Coordinating with process tech/sustaining engineer for verification of fixtures Packaging and shipping global fixture orders, working with Stryker Import/Export team, and Shipping. Remotely supporting global service centers through install and setup of fixtures, downloading software from intranet locations. Coordinating global training with local training team to coincide with delivery of fixtures. Working with Advanced Service Engineers to create Service Launch Kits and HTS code documents for new products. Maintaining service launch kit order forms for existing products as fixtures are revised, or update fixture cost estimates periodically. What you need Required High School Diploma or GED Three (3) years’ relevant work experience Proficiency in Microsoft Office Suite Must have ability to lift, push, pull, and carry up to 50 lbs. Preferred Proficiency in SmartSheet Demonstrated mechanical aptitude $24.54 - $33.68 USD Hourly

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📍 Austin, Texas, United States· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of a best-in-class family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from a diverse group of backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a senior validation lead engineer to lead at-scale rack validation efforts for next-generation AI hyperscale systems. This role focuses on post-silicon system validation across the full lifecycle, ensuring functional, electrical, and thermal performance meets product objectives. You will own end-to-end blade and rack validation including planning, development, execution, and debug while collaborating across firmware, systems, and hardware teams. The Team The Rack Validation team is responsible for ensuring system readiness and quality at scale. The team works cross-functionally with firmware, silicon, and system engineering teams to validate complex AI compute platforms. Responsibilities and Duties Lead post-silicon validation of AI compute blades and racks including test planning, development, and automation. Drive provisioning and integration of system components (SoC FW, BMC, RMC, OS) for rack-level readiness. Own execution against program achievements and report validation progress and risks. Triage test failures, collect debug data, and collaborate on root cause analysis. Track

PythonCI/CDLinuxAI
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking a senior Actuator Electromagnetic Design Engineer to lead the development of custom electromechanical actuators for advanced robotic systems. You will own actuator development from early architecture and concept generation through prototype validation and system integration, partnering closely with mechanical, electrical, controls, firmware, reliability, and manufacturing teams. This role focuses on the design, integration, and validation of precision electromechanical systems, including motors, transmissions, sensing, structural components, and thermal architectures. You will help drive actuator development across the full engineering lifecycle while establishing scalable design, test, and integration practices for future robotic platforms. This role is based in San Francisco, CA, and requires in-person presence 4 days a week. In this role, you will: Lead the architecture, design, and integration of custom robotic actuators, including the design, simulation, integration and sourcing of custom electromagnetic components. Define actuator requirements and system-level trade studies around torque density, bandwidth, efficiency, thermal performance, inertia, reliability, manufacturability, and cost. Design precision electromechanical assemblies with strong attention to tolerances, alignment, load paths, thermal expansion, sealing, wear, and serviceability. Drive actuator integration into robotic systems, partnering closely with controls, firmware, electrical, and robotics software teams to optimize closed-loop performance. Devel

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D
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -93.7%

$165K – $270K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: Drata is looking for a Staff Data Engineer! This person will be a key member of the growing data team, supporting one of the fastest growing B2B SaaS startups to achieve unicorn status. At Drata, we’re on a mission to help build trust across the internet! Data accuracy is an essential cornerstone of our mission. We are looking for a senior data engineer that can help us strategize

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📍 Austin, Texas, United States· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Power and Performance Validation Engineer About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Power and Performance Validation Lead will drive validation strategy and execution for advanced AI compute silicon and systems. The role is responsible for leading power, thermal and performance validation activities across pre-silicon and post-silicon environments to ensure products meet efficiency, reliability and scalability expectations. This role requires strong technical expertise and collaboration across multiple engineering disciplines to deliver robust validation methodologies, scalable automation frameworks and actionable performance insights. The Team The Power and Performance Validation team sits within the Architecture and Validation organisation and is responsible for validating the performance, efficiency and thermal behaviour of Graphcore silicon and systems. The team supports the full product lifecycle, from early architectural modelling through to first silicon bring-up, characterization and production readiness. Engineers work closely with cross-functional teams globally to debug compl

PythonLinuxAIC++
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📍 Austin, Texas, United States· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Staff -Power and Performance Validation Engineer About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Power and Performance Validation Lead will drive validation strategy and execution for advanced AI compute silicon and systems. The role is responsible for leading power, thermal and performance validation activities across pre-silicon and post-silicon environments to ensure products meet efficiency, reliability and scalability expectations. This role requires strong technical expertise and collaboration across multiple engineering disciplines to deliver robust validation methodologies, scalable automation frameworks and actionable performance insights. The Team The Power and Performance Validation team sits within the Architecture and Validation organisation and is responsible for validating the performance, efficiency and thermal behaviour of Graphcore silicon and systems. The team supports the full product lifecycle, from early architectural modelling through to first silicon bring-up, characterization and production readiness. Engineers work closely with cross-functional teams globally to debu

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📍 United States· Full-time· Remote
✓ High-confidence listingCompany trend -100%

From $126K/yr

Quick readStrong listing-quality and freshness signals

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An Overview of This Role Staff Systems Engineer, IT is a senior, hands-on engineering role for a generalist who is comfortable owning a broad set of platforms. You'll own the systems and integrations behind the employee lifecycle, onboarding, role changes, and offboarding, and you'll build them the way we build software: as infrastructure-as-code, with SRE practices behind them so they are versioned, observable, and reliable. You'll be the technical owner of GitLab's ITSM platform and the AI capabilities layered on top of it, designing virtual agents, agentic workflows, and knowledge experiences that resolve requests before they

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📍 Austin, Texas, United States· Full-time
✓ High-confidence listing

$100K – $500K/yr

Quick readStrong listing-quality and freshness signals

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking a senior High Speed Interconnect / Signal Integrity Engineer to design and validate high-bandwidth links for large-scale AI systems. You will define, model, and qualify interconnect solutions across copper and optical technologies for next-generation AI inference and training clusters. This role is on-site in Santa Clara, CA, Austin, TX, or Toronto, Canada. We welcome candidates at various experience levels. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting Who You Are An experienced electrical engineer with a Bachelor’s or Master’s in Electrical Engineering. 5+ years working on high-speed communications (100G–1.6T), including signal integrity, channels, and links. Comfortable building and owning link and channel budgets and making clear tradeoffs between reach, loss, BER, and margin. Hands-on with SI tools and lab equipment such as Keysight ADS, VNAs, TDRs, BERTs, and protocol analyzers. Familiar with cable specification and testing, as well as accelerated life testing, mating life, and failure analysis. Able to collaborate across hardware, systems, and manufacturing teams; manufacturing/DFM/DTM experience is a plus. What We Need Define and specify high-speed interconnect architectures

AWSAISEMTraining
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📍 Austin, Texas, United States· Full-time
✓ High-confidence listing

$100K – $500K/yr

Quick readStrong listing-quality and freshness signals

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking an exceptional Senior-level Physical Design Engineer to drive top-level implementation of our complex AI and CPU System-on-Chip designs. You'll orchestrate cross-disciplinary collaboration, implementing sophisticated floorplans, power grids, and clock networks while ensuring design closure at the chip level. If you excel at managing the complexity of full-chip physical design and want to deliver next-generation AI hardware, we need your expertise. This role is hybrid , based out of Santa Clara, CA or Austin, TX or Fort Collins, CO. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A seasoned physical design engineer who thrives on complex, full-chip implementation challenges. Expert at collaborating across disciplines, working effectively with architecture, RTL, and packaging teams. Passionate about optimizing chip-level implementations for power, performance, and area. Detail-oriented professional who drives design closure while maintaining quality and meeting aggressive schedules. What We Need 8+ years of top-level SOC physical design experience on complex, multi-million gate designs. Deep expertise in hierarchic

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