Jobs in United States

Senior Support Engineer in United States

1,941 active opportunities · Updated October 2026

Explore current senior support engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the Role We’re looking for a Competitive Intelligence Lead, a senior individual contributor reporting to the Head of Competitive Intelligence, to help operationalize and scale the company’s competitive intelligence capability. This person will own high-priority competitive analyses, executive-ready insights, and GTM enablement that help Product, Sales, Marketing, Customer Success, and leadership understand where we win, where we’re vulnerable, and how the market is evolving. This is not a traditional research role. It is a hands-on strategy role at the intersection of Product, GTM, Research, and Leadership. You will turn competitor movements, customer feedback, product data, and market signals into clear recommendations that influence roadmap decisions, positioning, pricing, sales execution, and executive decision-making. What You'll Do Partner with the Head of Competitive Intelligence to translate the company’s CI strategy into repeatable analyses, operating rhythms, executive materials, and GTM enablement. Own high-priority competitor deep dives, market landscape reviews, pricing analyses, product comparisons, Harvey Ball assessments, feature matrices, and strategic opportunity/risk assessments. Create executive-ready insights that inform product strategy, roadmap prioritization, GTM planning, pricing, and investment decisions. Develop best-in-class competitive messaging, objection handling, battlecards, and enablement content for Sales, Marketing, Customer Success, and Partnerships. Monitor competitor product launches, model releases, acquisitions, partnerships, pricing changes, funding activity, customer announcements, and GTM motions. Synthesize fast-moving and complex market information into clear implications, recommendations, and decision-ready narratives. Partner closely with Product Management to identify areas of differentiation, competitive gaps, customer pain points, and emerging opportunities. Collaborate with Marketing to sharpen positioning, me

AWSRestMachine LearningAI
H
📍 Texas, United States of America, United States
✓ High-confidence listingCompany trend +103.7%
Quick readStrong listing-quality and freshness signals

Distinguished Technologist - Principal Architect, Platform Security and Firmware Systems Description - HP is seeking a senior technical leader to serve as a lead architect for hardware rooted Platform Root of Trust for HP's commercial PC platform. In this role, you will be responsible for envisioning, defining, and driving the architecture of hardware, firmware, software, and cloud-integrated security capabilities that protect HP commercial PCs from current and emerging threats. You will also work across the hardware and security architecture teams, collaborate with HP's Security Research Labs, Firmware (BIOS) team, our security business that creates and deploys industry leading enterprise security and manageability solutions, product management, manufacturing, supply chain, customer enablement, and field organizations to create cohesive system solutions that deliver unique customer value. This position requires deep expertise in embedded systems, platform firmware, hardware, security, device manageability, and PC system architecture. The role also requires the ability to translate complex technical capabilities into customer-relevant value propositions and to influence internal and external stakeholders without relying solely on formal authority. Responsibilities Serve as principal architect for HP Endpoint Security Controller roadmap, associated hardware and firmware based capabilities, cryptographic identity, attestation, secure communication, event logging, and future controller generations. Define and evolve HP Sure Start architecture and related firmware resilience capabilities, including hardware-enforced firmware authenticity, recovery, update, and protection mechanisms. Drive secure BIOS and firmware configuration management strategies, including HP Sure Admin ecosystem capabilities, key management, zero-touch provision

PythonJavaC#Supply Chain
C
📍 New York New York United States, United States
✓ High-confidence listingCompany trend +800%
Quick readStrong listing-quality and freshness signals

The Trade Payables Finance business offers integrated cash management and trade services to multinational corporations, financial institutions, and public sector organizations around the world. This Senior Vice President (SVP) position is within the Supplier Engagement function of the Global Payables Finance business and is responsible for driving the growth of Citi’s world-class trade finance programs, including (but not limited to) Supply Chain Finance (SCF), Dynamic Discounting, and Payables Advance. This role offers a dynamic mix of product sales, managing key client relationships, and coordinating and executing the supplier engagement and onboarding strategy for a portfolio of key clients. You will engage with Treasury/Finance/Procurement teams at both buyer and supplier organizations to sell Citi's Payables product offerings directly to our client’s suppliers. This position may also include people management responsibilities, offering the opportunity to lead and mentor a small team of Supplier Engagement Managers (SEMs) in a 'player/coach' capacity. The ideal candidate is a result-oriented product sales leader with a proven track record, capable of driving revenue growth through supplier acquisitions. You will be responsible for developing and executing successful supplier engagement programs, managing key clients/suppliers, building a robust pipeline, and ensuring the highest standards of risk and portfolio management. Key Responsibilities Drive Revenue & Portfolio Growth: Lead the supplier engagement sales strategy for Citi's Supplier Finance programs, developing and executing campaigns to drive supplier adoption and consistently growing the portfolio in terms o

Artificial IntelligenceAIFinanceSupply Chain
I
📍 California, Santa Clara, United States
✓ High-confidence listingCompany trend +315.4%
Quick readStrong listing-quality and freshness signals

Job Details: Job Description: As a Senior Power and Performance (PnP) Engineer, you will be responsible for PnP product execution focused on measurements, analysis, and projections/estimates of Intel's unlaunched notebook and desktop products. Based on your technical knowledge of both Intel and the competition, you will help influence OEM customers, internal marketing teams, internal engineering teams, debug Intel silicon/platform on PnP issues, and be an integral part for Intel product launches. Core responsibilities to include following: Measure, analyze, and debug workloads to call out any power and/or performance gaps and close with internal engineering teams/architects Measure and analyze SoC/CPU and platform power on a rail by rail basis and debug any issues/gaps Align with other internal engineering teams and architects to ensure there is consensus on power and performance projections/estimates/measurements for both internal and external communication Guide, educate, and influence internal engineering teams, field account teams, and marketing teams on power and performance positioning of Intel products Create power and performance estimates on upcoming Intel products based on workloads to aid marketing decisions and help set internal KPI targets Own the publication of the Power Performance Guide (PPG) collateral to help guide OEM customers Bring up full test platform to enable both power and performance measurements including setup, calibration, and measurements. Qualifications: You mus

Recruitment
C
📍 United States· Remote
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Requisition Job Description Position Summary The Director, Corporate Affairs Technology leads the strategy, delivery, and operations of technology solutions supporting Legal, Compliance, and Corporate Security functions. This role partners with Corporate Affairs leadership to enable regulatory compliance, risk management, and enterprise protection through modern, scalable, and AI-driven technology solutions. This position is a leader-of-leaders role , with direct oversight of Senior Managers and their teams, and is accountable for delivering business-aligned outcomes across the Corporate Affairs application portfolio. Key Responsibilities Define and execute the technology strategy and multi-year roadmap for Corporate Affairs (Legal, Compliance, Corporate Security) Serve as a strategic partner to business leadership, aligning technology solutions to legal, compliance, and security priorities Lead and develop Senior Managers and their teams , ensuring strong performance, accountability, and organizational growth Own the end-to-end application portfolio , including design, delivery, operations, and modernization of platforms Champion AI, automation, and advanced analytics solutions to transform legal, compliance,

O
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -82%
Quick readStrong listing-quality and freshness signals

About the Team: We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to identify, structure, and scale partnerships that expand how businesses adopt and benefit from OpenAI. You will work across priority sectors, including legal, professional services, information services, and other B2B categories, while maintaining the flexibility to pursue the highest-impact opportunities as the market evolves. About the Role: You are a senior business development and partnerships leader with strong judgment, high ownership, and a track record of originating and closing complex partnerships. You can move from market strategy and executive engagement through deal development, launch, and growth. You combine strategic thinking, commercial discipline, and hands-on execution, and you can create clarity and momentum across multiple internal and external stakeholders. Key Responsibilities: Develop a portfolio strategy for high-impact B2B partnerships. Identify and prioritize partners based on customer reach, differentiated data or workflows, distribution, strategic value, and growth potential. Originate, structure, negotiate, and launch complex product and commercial partnerships. Build joint value propositions and business plans spanning integration, distribution, go-to-market, and customer adoption. Lead executive relationships and establish durable cross-functional partnership governance. Coordinate product, engineering, sales, marketing, legal, finance, security, policy, and operations to deliver partnership outcomes. Translate partner and market insight into product strategy and new partnership models. Track adoption, pipeline, revenue impact, strategic milestones, and partner performance, and communicate progress and risks clearly. Qualifications: 10+ years of experience in strategic partnerships, business development, enterprise technology, or platform ecosystems. Proven experience personally originatin

AWSRestAIGo
T
📍 United States· Full-time· Remote
✓ High-confidence listingCompany trend -100%
Quick readStrong listing-quality and freshness signals

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Manager, Global Sales Business Partners (SBP) About the job We are seeking a Sr. Manager, Global Sales Business Partners (SBP) to drive the Sales Operations rhythms and strategic projects across Field Sales, Specialists, and Partners. Serving as a hands-on operational manager with high exposure to senior sales executives, you will champion a sales-first mindset, foster cross-functional collaboration, and drive operational excellence to accelerate growth. The ideal candidate is a hands-on builder with deep go-to-market (GTM) and Project Management knowledge, and enterprise-scale software/tech experience in sales strategy, planning, and operations. Success in this cross-functional role relies on building tight alignment with peer Sales Operations leaders, including Strategic Operations, Sales Compensation, GTM Analytics, and Enablement, as well as company-wide teams like HR, Finance, Marketing, and Product. Responsibil

RestAIGoExcel
N
📍 Santa Clara, United States
✓ Quality checkedCompany trend -8%

NVIDIA is seeking a strong technology leader to manage our Server Software Technical Program Management (TPM) team. This role is at the cross-section of execution and strategy, leading a team of Senior TPMs who drive the firmware and system software for NVIDIA's next-generation server platforms like DGX, MGX, and HGX. These platforms bring together the full power of NVIDIA GPUs, NVLink, InfiniBand networking, Grace CPUs, and our optimized AI/HPC software stack. This deep technical leadership role focused on the Software Development Processes that brings new server hardware to life. What you'll be doing: Lead a team of TPMs driving the technical software and firmware execution for NVIDIA's NPI (New Product Introduction) and sustaining engineering teams. Drive the end-to-end SDLC for low-level server components, including firmware (BMC, UEFI/BIOS), drivers, and system management software, ensuring alignment with hardware schedules. Collaborate closely with NVIDIA product management and hardware engineering teams to define release plans and program objectives. Build a strong connection and feedback loop between sustaining and NPI engineering teams to improve product quality and development velocity. Lead process improvement initiatives and help propagate SDLC standards across multiple engineering and TPM organizations. You will have the opportunity to interact with diverse technical groups, spanning all organizational levels. What we need to see: Bachelor of Science (or equivalent experience) or Master of Science degree in Computer Science, Electrical Engineering, or related field. 12+ overall years of experience developing and leading complex low-level or system software projects. and 7+ years of experience in a people management role. Deep understanding of system a

Artificial IntelligenceAI
D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -85.2%

From $128K/yr

Quick readStrong listing-quality and freshness signals

We’re looking for an experienced sourcing leader to join the Datadog Procurement team and help grow the Strategic Sourcing group. Make an impact by partnering closely with senior technology and business leaders, owning our fastest-growing AI, neocloud, and inference spend end-to-end, and continuing to prove the value that Strategic Sourcing brings to the organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the AI spend category end-to-end, covering foundation-model and AI APIs, AI development and productivity tools, and AI-enabled SaaS (with neocloud and inference compute as an emerging area), while developing and executing category strategies aligned to business objectives Champion AI and automation adoption across the sourcing function by identifying tools (e.g. Claude, ChatGPT) and building repeatable workflows that make sourcing faster, smarter, and more scalable Lead high-value AI vendor negotiations spanning foundation-model and API agreements, AI development and productivity tools, and AI SaaS, structuring seat- and consumption-based pricing across net-new purchases and strategic renewals, and building neocloud and GPU-capacity capability as the category grows Partner with Engineering and Finance to turn architectural and consumption trade-offs into commercial business cases, forecasts, and savings targets Build pricing and consumption models and apply FinOps discipline to quantify buying scenarios and uncover savings across a fast-moving spend base Work alongside executive and senior technology leadership as a trusted advisor on AI and neocloud investment decisions, influencing strategy and commercial trade-offs at the leadership level Track category KPIs (savings, pipeline, cycle time), monitor AI market, vendor, and pricing trends,

M
📍 United States· Full-time
✓ High-confidence listingCompany trend -93.7%

From $151K/yr

Quick readStrong listing-quality and freshness signals

The Role MongoDB is seeking a Staff Product Manager to lead strategic initiatives across Identity and Security. In this role, you will serve as the senior product leader shaping the next generation of authentication, authorization, and access control across MongoDB Atlas, the core database engine, and emerging developer platforms. You will lead the strategy for non-human identity—spanning workload identity federation, zero-trust passwordless access, Model Context Protocol (MCP) integrations, and autonomous AI agentic identity. You will partner closely with engineering, UX, product marketing, and enterprise customers to build identity experiences that are enterprise-grade, seamless for developers, and secure by default. Responsibilities Set and champion a multi-year product strategy across interrelated identity areas, aligning dependencies and investments to MongoDB’s broader objectives Identify cross-cutting customer and market opportunities, build business cases for investment, and bring a clear point of view to senior stakeholders Lead workload identity federation and programmatic access initiatives across cloud and enterprise identity environments Define secure authorization approaches for AI agents and MCP clients, including delegation, identity lifecycle, policy, and administrative controls Drive developer-first access management, ensuring security controls enhance rather than obstruct developer velocity Partner with engineering, design, GTM, and cross-functional leadership to validate enterprise requirements, prioritize initiatives, and measure feature adoption Stay ahead of evolving cloud security paradigms, emerging standards (e.g., SPIFFE/SPIRE, O4AA), and AI access patterns to guide executive decision-making Represent MongoDB’s security and identity vision at industry events, customer advisory boards, and executive briefings Demonstrate creativity, an innovative spirit, and a bias towards action Requirements 8+ years (or equivalent experience) in Pro

MongoDBAWSAzureGCP
C
📍 United States· Remote
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. Currently, we are seeking a Staff Software Engineer – Search / AI who as a Senior technical leader, be responsible for driving architecture, design, and delivery of scalable, cloud-native platforms built on microservices architecture and AI capabilities. This role combines deep hands-on engineering with strategic leadership to build intelligent, distributed systems. The right candidate will be a strong analytical thinker and be able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically. We love to collaborate and help each other and we want someone to share that ideology. Expectations for the Role Drive enterprise architecture and technical strategy with strong focus on microservices-based design and AI platform engineering Design and develop highly scalable microservices architectures, including APIs, domain-driven services, and event-driven systems Lead the development and integration of AI/ML solutions, including LLMs, Retrieval-Augmented Generation (RAG), and agentic frameworks Develop sc

PythonJavaAWSAzure
C
📍 Hartford, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a Software Development Engineer In Test, to apply advanced software engineering skills to improve quality across the development lifecycle through scalable test frameworks, developer tooling, and reusable automation solutions. This is a senior individual contributor role for a developer who specializes in testing, testability, and quality engineering. This role combines hands-on engineering with technical leadership across teams. The individual will influence architecture, strengthen automation strategy, improve developer feedback loops, and help establish consistent quality engineering practices that scale across products and platforms. The role carries strong Software Development Engineer in Test expectations, with an emphasis on building engineering solutions that improve product quality, platform reliability, and development velocity. Primary Responsibilities Design, develop, and evolve scalable test frameworks, automation libraries, and developer-facing quality tools Understand how the broader software ecosystem works together and define quality engineering approaches that align to platform strategy Partner with Product, Architecture, and Engineering teams to define test strategy, coverage goals, and acceptance criteria Build reusable utilities, harnesses, mocks, stubs, and data solutions that improve system

TypeScriptJavaAI
C
📍 Chicago 525 West Monroe, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health is seeking a highly strategic Executive Director, Chief of Staff, reporting to the Senior Vice President, Chief Operating Officer for Pharmacy Services. This leader will be responsible for shaping, and advancing key business priorities, translating strategy into coordinated execution, and strengthening accountability and operating discipline across the organization. The Chief of Staff will serve as a strategic thought partner to the Chief Operating Officer for Pharmacy Services and his direct leadership team. This leader will play a critical role in driving clarity, alignment, and execution on initiatives of substantial scale, visibility and complexity. This individual will bring structure to complex business issues, anticipate risks and opportunities, and help ensure focus on the initiatives with the greatest operational, financial, client, and enterprise impact. Key Responsibilities Strategy Development and Execution Partner with the Chief Operating Officer to shape strategic priorities and translate them into actionable plans and measurable business outcomes. Lead complex, high-visibility, cross-functional initiatives spanning multiple teams and business areas. Ensure organizational priorities align with broader Pharmacy Services and enterprise objectives. Anticipate barriers, identify risks, and

MT
📍 Manassas, VA - Fab 6, United States
✓ High-confidence listingCompany trend +1266.7%
Quick readStrong listing-quality and freshness signals

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As the Logistics Security Program Manager for EMEA, this role is an essential part of Micron’s Global Security team. The person leads the management and continuous refinement of the company’s important logistics security efforts across the EMEA area. This position serves as the regional authority, advancing risk-focused security methods that protect high-value shipments, improve supply chain durability, and lower transportation security risks in intricate multimodal logistics networks. As a senior individual contributor, the Logistics Security Program Manager takes charge of regional program initiatives on their own. They apply solid judgment to shifting threat conditions and collaborate with colleagues across functions and external partners to produce security results. The position involves balancing security, operational efficiency, and business continuity while transforming regional risks into scalable, practical controls that advance cargo visibility, shipment protection, and incident readiness. Responsibilities: Act as the EMEA logistics security authority, guiding the creation and implementation of risk-focused security programs for valuable and sensitive shipments involving carriers, freight forwarders, and logistics providers. Develop, apply, and manage shipment security controls, including tracking, telematics, geofencing, chain of custody, tamper detection, monitoring, critical issue handling, recovery processes, and carrier compliance requirements. Conduct carrier, route, l

AISupply ChainLogisticsProcurement
H
📍 Oregon, United States of America, United States
✓ High-confidence listingCompany trend +103.7%

$116.2K – $182.4K/yr

Quick readStrong listing-quality and freshness signals

PageWide Industrial Strategic Sourcing Lead Description - We are seeking a Strategic Sourcing & Contract Manufacturing Lead to define and advance the organization’s approach to managing contract manufacturers and critical suppliers. This role establishes supplier governance and commercial standards, leads complex sourcing and negotiation strategies, and provides senior oversight for supplier performance, operational readiness, risk, and continuous improvement. Serving as a functional leader and advisor, the position guides supplier relationship owners and cross-functional partners in making consistent, well-informed decisions that balance business requirements, supply continuity, and long-term supplier capability. The ideal candidate brings extensive strategic sourcing and contract manufacturing experience, strong commercial judgment, and the ability to influence senior stakeholders and improve organizational capability without relying on direct authority. Responsibilities Contract Manufacturing and Supplier Performance Define and lead the management model for contract manufacturers and critical suppliers, including governance, performance expectations, review cadence, escalation protocols, and continuous improvement priorities. Establish expectations for cost, quality, delivery, inventory, capacity, responsiveness, compliance, operational readiness, and business continuity. Guide supplier relationship owners in resolving complex commercial, operational, quality, and supply continuity issues. Lead supplier performance reviews and long-term improvement plans that deliver measurable business results. Partner with Operations, Engineering, Quality, Finance, and Program Management to align supplier capabilities and deliverables with business requirements. Provide senior recommendations on supplier select

FinanceSupply ChainProcurement
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