Senior Technical Program Manager Infrastructure in United States

We’re hiring a Sr. Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We're scaling our Sales team with customer-focused Account Executives who will take ownership of their entire sales cycle, help to build our sales motion as we move up market, and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape. Vanta is growing quickly, we're profitable, and we're continually outpacing our growth targets while maintaining very strong NPS scores. Our Sales team is leading the charge in exceeding our revenue goals and growing our market share as the industry leader in compliance and security. If this sounds like you, and you're excited to join a growing sales team, we'd love to hear from you. What you’ll do as an AE at Vanta: Identify high-potential business verticals to develop and execute outbound strategies to engage them with Vanta Turn our inbound demand into closed-new business and happy Vanta customers Manage our sales pipeline, improving and maturing our sales process and playbook Define and communicate the specific benefits of Vanta appropriate for each customer, including making sales materials and demos Collect insights from prospects for our product development process How to be successful in this role: Have had a full-cycle closing and quota-carrying role 4+ years, while consistently exceeding monthly and quarterly sales targets Have experience self sourcing pipeline by hunting/cold calling into SMB/Mid-Market prospects Be experienced in B2B SaaS, preferably in SMB and Mid-Market Be highly empathetic to customers, with a proven track record of long-term customer retention Possess the technical competency to understand Vanta’s software and build great relationshi

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Senior Product Manager, Integrations Delivery at Vanta, you will be responsible for driving the ongoing development of integrations across categories, driving direct customer impact through new integrations and expanded capabilities. Vanta currently manages a catalog of over 430 integrations that help customers continuously monitor their compliance and generate the evidence needed to satisfy audit. You’ll drive planning and delivery for a wide range of integration categories and capabilities, such as HRIS/IDP systems, cloud and security platforms, and ticketing systems, building on top of the integrations platform. This role requires cross-team collaboration, some technical fluency, and strong frameworks and prioritization. You’ll be part of Vanta’s Automation group, which owns how customers discover and connect to other platforms through integrations, use that data to power product experiences and tests, drive customers toward compliance-related security outcomes, and ultimately generate the evidence required for audit. You will operate in a few different modes to build your roadmap, balancing direction from other product teams, customer input, and your own prioritization framework to make the right investments. Plus, you will get wide exposure to most parts of Vanta’s products. What you’ll do as a Senior Product Manager, Integrations Delivery at Vanta: Manage the integrations development roadmap, determining which new integrations and capabilities are built based on inputs from other product teams, customers, business goals, and your own prioritization. Pair closely with engineering and design counterparts to prioritiz

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's Corporate Engineering team is the infrastructure layer that keeps 1,500+ people connected, secure, and moving fast. This role leads the shift from a reactive support function to a platform function the whole company relies on. Corporate Engineering owns the systems, tooling, and access infrastructure Vanta runs on. From identity and device management to AI tooling infrastructure and ITSM, CE makes sure Vanta's people have the right access, the right tools, and the right guardrails on day one and every day after. CE is at an inflection point. The company has scaled quickly, AI tooling is live company-wide, and the team is ready for a leader who sets technical direction, establishes clear ownership, and builds the leadership layer beneath them. As Sr. Manager, Systems Engineering, you will lead a team of experienced engineers, own several of the company's highest-priority platform initiatives, and make CE a function the rest of Vanta builds on rather than routes around. What you’ll do as a Senior Manager, Systems Engineering at Vanta: Lead, coach, and grow a team of systems engineers and a tech lead. Set clear expectations, hold a high bar, and develop the people who build Vanta's most critical internal systems. Own joiner, mover, and leaver automation end to end in Okta Workflows, so access is correct on day one, follows people through role changes, and closes completely on departure, including API keys and service credentials. Build and own device assurance across macOS and Windows, defining OS, browser, and device-state policy ahead of enforcement rather than in response to it. Rationalize the ITSM estate so self-servi

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Senior Software Engineers lead and mentor engineers, delivering high-value products for our customers and infrastructure that enables our business to scale. Vanta’s product monitors the security posture for thousands of companies, pulling tens of millions of API calls of data per day, pushing information from hundreds of thousands of laptop agents, and running tests against that data continuously to identify potential security threats. Our infrastructure and tooling need to stay ahead of exponential growth in our customer base. As a Senior Software Engineer at Vanta, you’ll be responsible for setting technical direction to provide a strong foundation for our infrastructure to scale with our business. You will also drive complex projects across our technical stack and mentor our talented engineering team. Your past experience will be leveraged to enable and accelerate Vanta’s growth. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer on the Identity team at Vanta: As Vanta expands its agentic capabilities across surfaces like MCP, CLI, and the Vanta Agent, the Identity team is at the center of a new set of problems: defining what it means for an agent to act as a user's proxy, enforcing consistent permission checks across every invocation surface, and building an attribution model that makes agent-assisted actions auditable and trustworthy. You'll help design the identity primitives that make autonomous agent behavior safe and governable at scale. You will also: Lead complex projects with multiple stakeholders and engineers to enable our business and

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Senior Software Engineer, Trust (TPRM) - Job Description As a Senior Software Engineer on Vanta's Trust TPRM team, you'll build the full-stack product experiences and underlying data infrastructure that help enterprises manage vendor risk at scale — working across teams focused on vendor lifecycle management and vendor monitoring. Vanta's Trust TPRM (Third-Party Risk Management) team is building the products that make vendor risk management seamless for security and procurement teams. From vendor onboarding and lifecycle management to continuous monitoring and procurement integrations, we're creating the platform that helps Vanta customers understand, track, and mitigate third-party risk — a fast-growing, business-critical capability for modern enterprises. As a Senior Software Engineer, you'll contribute as a core member of either the Vendor Lifecycle or Vendor Monitoring Experience team. You'll design and ship full-stack features that directly shape how customers manage vendor relationships, collaborate with product and design partners, and bring real engineering ownership to a product area that's growing quickly within Vanta. What you’ll do as a Senior Software Engineer at Vanta: Design, build, and maintain full-stack features across the TPRM product surface, including vendor onboarding, lifecycle management, and monitoring workflows Contribute to the vendor data model and core platform abstractions that power TPRM products Write clean, well-tested code and actively participate in code reviews; uphold engineering quality standards Engage in architecture discussions and contribute to technical decision-making within your team

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. In this cross functional role, you will stand up our Executive Communications function, working alongside our deep bench of technical and business experts including our three, cofounders Chief Financial Officer, Chief AI Officer, SVP Government Affairs and many more. You'll create the executive communications strategy that fuels our growth among governments and enterprises in the most highly-regulated industries. In addition to partnering directly with C-Suite executives, you’ll nurture how we talk to customers, partners, and employees, including how we show up on the biggest stages around the world. This is a rare opportunity to build an executive communications function at a fast-growing company in the most dynamic space in technology. This is a role for someo

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Come lead the Identity & Access Management Platform team (IAM Platform) — the foundational layer that decides who can see and do what across all of ClickUp. This team owns the authorization engine, the permission and role model, authentication (SSO, MFA, SCIM, OIDC), sharing primitives, audit logs, and the core data model and APIs that define how customers' work is organized and nested across the product — the foundation every other part of ClickUp is built on. It is backend-heavy, high-blast-radius work. As we move upmarket, this is some of the most important and security-sensitive work we do — enterprises decide whether they can trust us based on how precise, predictable, auditable, and manageable our access controls are. We're looking for a Senior Engineering Manager to lead and grow this team. Your mandate is twofold: deliver an enterprise-grade access management platform — extensible, configuration-driven, correct and auditable by design — and build the team that will carry it , hiring and developing engineers as we invest heavily in enterprise. You'll raise the access, identity, and admin capabilities enterprises depend on to an enterprise-grade standard and keep them there, partnering with a Staff engineer on technical direction while you own delivery, people, and priorities. Just as important: you'll run this team the way ClickUp runs — AI-native . We structure work so AI agents can read it, route it, roll it up, and report on it, so a small team amplified by agents operates at a different scale. There are no status-reporting meetings; agents keep status, progress, and health current from r

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and innovative Senior AI Engineer – AI Product to join our ClickUp Engineering team. In this role, you will drive the development of intelligent, user-facing features that leverage the latest advancements in AI and large language models (LLMs). You will work closely with product, design, and engineering teams to deliver seamless, impactful AI-powered experiences that delight our users and differentiate ClickUp in the productivity space. This is a product-focused engineering role requiring deep expertise in AI, LLMs, and building scalable, production-ready applications. Key Responsibilities: Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users. Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions. Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences. Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement. Ensure the reliability, scalability, and performance of AI-powered features in production environments. Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap. Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications. Mentor and guide other engineers in best practices for building AI-powered products. Qualifications: Proven exper

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate. As a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality. If you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you. In this role you will: Expand EAP's ability to deliver data at world-class speed and reliability. Architect and automate services and systems to scale reliably under growing demand. Make architectural trade-offs that balance product requirements with engineering constraints. Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions. Lead design and discussions around deliverables the team is working towards. Improve the maintainability and developer experience of the codebases EAP owns. Exa

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Developer Experience team is growing in San Francisco! This is a hybrid role out of our main headquarters and must be based there. We’re looking for a hands-on builder with strong opinions on great developer docs. Are you someone who loves tinkering with the newest features in your favorite products? Do you enjoy taking the next random JavaScript framework for a spin and figuring out how to make them tick? Does it especially irk you when the code snippets are wrong, or the only docs for a feature are on X? Developer Experience at Sentry lives in the intersection of shipping really cool products and getting developers set up to use them. If you’re someone who is confident in partnering with Product and Engineering to test and ship the latest features, not afraid to jump in and go hands-on to solve problems for our biggest customers, and a good eye for what good docs looks like - this is a dream role. Developer Experience at Sentry is a team of builders who are constantly looking for ways to make it easier for every developer to use Sentry. We engage with the challenges facing technical communities, to support developers, gather feedback, and help our product and engineering teams ship new capabilities. An engineer in this role should be confident to “come with an answer," propose the product solutions, identify the content and/or execution plans and people to partner with, and go execute. In this role you will Attend and even host events and meetups in the developer community Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We’re looking for a Senior Applied Scientist to help drive the future of credit applied science at Ramp. In this role, you will design, build, and optimize the models that power our credit risk systems, helping us make faster, smarter, and more scalable risk decisions for our customers. You’ll work at the intersection of machine learning, statistics, economics, and product strategy. This role requires strong technical depth as well as close collaboration with business, product, data, and engineering partners. You will help identify high-impact opportunities, translate ambiguous business problems into rigorous modeling work, and ship models that operate reliably in production. Applied scientists at Ramp focus on solving quantitative problems across credit, fraud, growth, and our core product by applying the right mix of machine learning, causal inference, structural modeling, and optimization. What You'll Do Design, build, and optimize machine learning models that support credit risk decisioning and portfolio management at Ramp Own the

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the team The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models. About the role As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale. You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy. You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products. You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure. You'll love this job if you Want to solve the "easy to explain, hard to build" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed

About Pinecone: Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the role/team: We are hiring an experienced Enterprise Account Executive to support our growth into F500 and G2000 customers! Reporting directly into the Head of Global Sales, this person will play a critical role in the growth of Pinecone as we expand the power of knowledge retrieval and AI infrastructure for Agentic use cases across the world’s largest organizations. Responsibilities: Owning a territory and quota of large Enterprises that you will prospect and break into to secure POCs and committed contractual relationships with. Managing inbound leads through the BDR, PLG, and MQL channels Lead all sales related activities through the various stages of the buying journey; in accordance to Pinecone’s defined sales process Selling and winning against our competitors Ensuring the customer is deployed successful and positioned for expansion Partnering cross-functionally with Sales Engineering, Forward Deployed Engineering, Product, Engineering, Finance, and Marketing Successful Pinecone Account Executives have a high degree of technical knowledge, and are comfortable selling into developers and engineering leaders. They are excited about working in a startup environment, comfortable with ambiguity, and ready to build an amazing business that will change the infrastructure landscape. Requirements: Experience in the infrastructure, data software, and genAI space is preferred Experience selling to developers and engineering leaders is a must Candidates should have a minimum 5-7 years experience as an E

About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability. Responsibilities: Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation Design and build optimized indexing pipelines for structured and unstructured data Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration Improve retrieval quality through evaluation and observability frameworks Design APIs for internal and external user and agentic consumers Optimize latency, throughput and cost across large-scale inference and retrieval workloads Drive technical direction for reliability and security What You’ll Bring to the Table: To thrive in this role, you don't need to check every single box, but you should be deep