Senior Technical Support Representative in Austin

1671 About the Role We are seeking a Senior Signal Integrity Engineer to develop, validate, and optimize high-speed signaling solutions across blade- and rack-level architectures for advanced compute platforms. This role sits at the intersection of silicon, package, interconnect, board, and system design , with a strong emphasis on hands-on measurement, simulation correlation, and cross-functional technical communication. Key Responsibilities End-to-end signal integrity analysis for blade- and rack-level system architectures. Analyze and optimize high-speed and low-speed I/O interfaces, including PCIe Gen4/5/6, Ethernet, DDR, SerDes, SPI , I2C, etc . and related interconnects. Perform time-domain and frequency-domain simulations using tools such as Ansys HFSS, Keysight ADS, Cadence Sigrity, CST, SPICE , or similar. Support hands-on lab validation using VNA, TDR, BERT, and high-speed oscilloscopes . Correlate simulation results with lab measurements to identify margin gaps, debug issues, and improve design methodology. Collaborate with silicon, package, board, connector, cable, and system design teams to optimize I/O channel performance. Work with interconnect vendors and ODMs to guide board layout, stack-ups, routing rules, and system design decisions. Review schematics, layouts, simulation results, and validation data for blade, backplane, and rack-level hardware. Prepare and communicate clear validation reports, measurement summaries, debug findings, and technical recommendations to internal teams, vendors, and senior technical stakeholders. Required Qualifications Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field . Strong experience in signal integrity for high-speed digital systems. Hands-on measurement expertise using VNAs, TDRs, BERTs, and high-speed oscilloscopes . Experience measuring and analyzing S-parameters, impedance profiles, eye diagrams, jitter, timing margins, insertion loss, return loss, and cro

MDM TechnologyMDM Technology, a company affiliated with Dun & Bradstreet, provides enterprise-grade master data management (MDM) solutions that help organizations create a single, trusted view of business entities. By cleansing, matching, linking, and enriching data, anchored by the global standard D‑U‑N‑S® Number business identifier, MDM Technology enables accurate identity resolution across systems to support analytics, compliance, and AI workflows across industries. The Senior Quality Assurance Engineer ensures our software meets user and product needs. The role creates and maintains project test plans, defines and tracks quality assurance metrics, collects and analyzes data for software process evaluation and improvements, and integrates them into business processes combining deep technical expertise in API and Integrations testing and Automation. This role must show a passion for AI enabled Software Quality practices Leveraging modern AI tools to improve testing efficiency, accelerate release cycles, and enhance software reliability across complex enterprise integration.

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for Senior Fullstack Software Engineers to help build the next generation of CLEAR's identity platform. Beyond verifying identity, we're creating a secure, networked digital identity that enables seamless experiences across travel, enterprise, healthcare, financial services, and beyond. As a Senior Software Engineer, you'll own complex technical problems from design through deployment, partnering closely with Product, Design, Security, and Operations to deliver reliable, scalable solutions. We're looking for engineers with a strong builder mindset who thrive in ambiguity, take ownership, and enjoy turning ideas into production systems. Level and team matching (open roles across the three pillars that make up Technology at CLEAR: Core Identity, CLEAR1 , and CLEAR Travel ) will occur towards the end of our interview process. Tech stack overview: Java / React / Typescript What you’ll do: Design, build, test, and deploy scalable full-stack applications that power CLEAR's identity platform. Own projects end-to-end from technical discovery and architecture through implementation, rollout, and operational support. Partner closely with Product, Design, Data, Security, and Operations to translate business problems into simple, scalable technical solutions. Drive engineering excellence by improving system reliability, performance, testing, observability, and developer experience. Contribute to architectural decisions and continuously improve the scalability, security, and maintainability of our platform. Mentor teammates through tho

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are looking for an experienced System Level Test Engineer to join our Product Test and Diagnosis Department (PTD). In this role, you will contribute to the development and deployment of System Level Test (SLT) solutions for next-generation AI processors. Working closely with hardware, software, validation, and manufacturing teams, you will develop test content, automation, diagnostics, and characterization capabilities that support silicon bring-up, yield learning, and manufacturing deployment. The ideal candidate will have strong technical foundations in semiconductor test and validation, excellent debug skills, and a passion for improving product quality and manufacturability. The Team The Product Test and Diagnostics team’s role is to detect and manage hardware defects that arise from the manufacture and use of our products. This covers chips, boards and finished systems and takes place both in the manufacturing sites and in the field. Responsibilities and Duties Develop and maintain SLT test content, automation, d

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We're looking for an Engineering Program Manager — or a technical engineer ready to move into program management — to help drive execution on our RISC-V CPU team. You'll work across architecture, design, verification, physical design, and DFT to keep a high-performance CPU program moving from spec through tapeout and post-silicon debug. Partnering with a senior program lead and engineering managers, you'll own schedules, track milestones, surface risks early, and keep cross-functional teams aligned. This role is hybrid, based out of Austin, TX or Santa Clara, CA. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experience in CPU, SoC, or silicon development — as an engineer, technical lead, or program manager. Comfortable working with cross-functional engineering teams and translating technical detail into clear status, dependencies, and trade-offs. Organized and proactive; you chase down open items rather than waiting for them to resolve. A clear communicator who can hold your own in engineering discussions and write updates leadership can act on. What We Need Support the full CPU development cycle — spec, design, verification, DFT, ta

MongoDB has a great opportunity for a Senior HR Business Partner for our Technical Services organization. HRBPs at MongoDB are responsible for helping business unit leaders and their leadership teams develop and implement a people and culture strategy that best supports their business needs. They act as coaches, trusted advisors, change agents, consultants and thought partners on all things talent within the business. They work closely with other teams within the People Team to perform their role and responsibilities – this includes Employee Experience, Compensation, Culture & Talent Development, Talent Acquisition, HR Operations and People Analytics. This Senior HRBP role is an opportunity for a strategic, commercially minded people leader to shape the talent and organizational agenda for a complex business. The role will partner closely with senior leaders to anticipate people needs, lead through change, translate data into clear recommendations, and build scalable solutions that enable the business to grow. Alongside this strategic partnership, the Senior HRBP will lead critical talent moments, including performance, engagement, succession, and compensation cycles, ensuring they drive meaningful business and people outcomes. We’re open to candidates across North America’s Eastern and Central Time Zones and are flexible on location for the right candidate. Key Responsibilities Builds relationships with leaders to offer thought leadership on organizational and people-related strategy and execution Adopts the culture of the organization and embodies our values and leadership principles Develops a commercial understanding of the business to appropriately guide and influence leaders on their talent agenda Applies expertise in the following areas: organizational design, workforce planning, change management, performance management, career planning, coaching, analysis of people data, compensation (cash and equity), complex employee relations issues, learning and dev

Power and Performance Validation Engineer About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Power and Performance Validation Lead will drive validation strategy and execution for advanced AI compute silicon and systems. The role is responsible for leading power, thermal and performance validation activities across pre-silicon and post-silicon environments to ensure products meet efficiency, reliability and scalability expectations. This role requires strong technical expertise and collaboration across multiple engineering disciplines to deliver robust validation methodologies, scalable automation frameworks and actionable performance insights. The Team The Power and Performance Validation team sits within the Architecture and Validation organisation and is responsible for validating the performance, efficiency and thermal behaviour of Graphcore silicon and systems. The team supports the full product lifecycle, from early architectural modelling through to first silicon bring-up, characterization and production readiness. Engineers work closely with cross-functional teams globally to debug compl

Staff -Power and Performance Validation Engineer About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Power and Performance Validation Lead will drive validation strategy and execution for advanced AI compute silicon and systems. The role is responsible for leading power, thermal and performance validation activities across pre-silicon and post-silicon environments to ensure products meet efficiency, reliability and scalability expectations. This role requires strong technical expertise and collaboration across multiple engineering disciplines to deliver robust validation methodologies, scalable automation frameworks and actionable performance insights. The Team The Power and Performance Validation team sits within the Architecture and Validation organisation and is responsible for validating the performance, efficiency and thermal behaviour of Graphcore silicon and systems. The team supports the full product lifecycle, from early architectural modelling through to first silicon bring-up, characterization and production readiness. Engineers work closely with cross-functional teams globally to debu

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Manufacturing Engineer serves as the senior technical authority for assembly process and equipment design within the Industrialization team. This position designs the assembly lines, fixtures, and material flow systems that convert KARNO prototype and development builds into repeatable, scalable production operations — and then systematically removes waste, labor content, and variation from those operations. Working closely with industrialization leadership, design engineering, production, quality, and supply chain, the Senior Manufacturing Engineer owns the most complex assembly value streams end to end: line and station design, fixture and tooling design, material presentation and handling, process qualification, and continuous waste reduction. This position sets the technical standard for how assembly processes are designed and documented at Hyliion, provides mentorship and design review for other manufacturing engineers, and is accountable for measurable improvement in cycle time, first-pass yield, labor content, and ergonomics across the assembly areas. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Assembly Line and Cell Design : Design assembly lines, cells, and workstations for KARNO core, module, and subassembly operations. Establish work sequencing, balance work content to takt, define station layouts and footprints, and design lines that accommodate planned rate increases rather t

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD organization partners with customers across every stage of their data and AI journey, from initial implementation through long-term platform strategy. In this role, you will own the technical delivery and outcome for complex, high-priority engagements, serve as the most senior technical voice in the room, and shape how our customers use Snowflake to drive real business transformation. AS A SENIOR TECHNICAL ARCHITECT AT SNOWFLAKE, YOU WILL: Customer Leadership and Advisory Lead customer engagements as the primary technical authority, owning architecture decisions and driving measurable outcomes across complex, multi-workstream implementations Partner with customer executives and senior technical leadership to define platform strategy, develop long-term roadmaps, and align Snowflake capabilities to business objectives Translate ambiguous business problems into well-defined, scalable technical solutions, with clear delivery paths and risk-mitigation strategies Serve as the trusted escalation point for technical challenges within engagements, unblocking delivery teams and resolving architectural issues Technical Architecture and Delivery Architect and implement end-to-end AI/ML solutions on Snowfl

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects. You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirement

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are looking for a Senior Data Engineer to help build and evolve the data platform that powers critical business decisions and customer-facing experiences. You will own significant parts of our data architecture that is main powerhouse of DevRev Computer’s memory for accurate and efficient Answers. As a part of data team, you will design and operate scalable data systems, and work closely with Software Engineering, AI Agent teams, Data Science, and Product teams to turn complex data requirements into reliable, high-quality data products. This role is ideal for an experienced engineer who enjoys solving challenging problems involving large-scale data, distributed systems, database architecture, and performance optimization. You will have significant technical ownership and the opportunity to influence the direction of our agentic data platform while helping raise the engineering bar across the team. Responsibilities Own data architecture for large-scale, high-impact projects, making thoughtful tradeoffs across scalability, reliability, performance, maintainability, and operational cost. Design, build, and operate scalable data pipelines and data systems that reliably ingest, transform, store, and serv

Senior Product Manager, Robotics & Autonomy What we're doing isn't easy, but nothing worth doing ever is. At Diligent Robotics, we envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Our robots operate every day in hospitals, helping healthcare staff spend less time on routine work and more time caring for patients. Operating a real-world fleet gives us something few robotics companies have: continuous customer feedback and operational data that directly shapes the next generation of Physical AI. We're looking for a Senior Product Manager, Robotics & Autonomy to define and execute the product strategy for some of the most critical capabilities in our robotics platform. You'll work at the intersection of robotics, autonomy, AI, and software engineering to translate business priorities, customer needs, and technical opportunities into a clear product roadmap that drives measurable outcomes. This role is ideal for someone who understands complex autonomous systems and enjoys working alongside world-class engineers to bring ambitious technology from concept into production. Responsibilities Own the product strategy and roadmap for key Robotics and Autonomy initiatives, balancing customer impact, technical feasibility, and long-term platform investments. Define product requirements for autonomy, navigation, perception, fleet intelligence, simulation, and robotics platform capabilities. Partner closely with Engineering, AI, Robotics, Customer Success, Operations, and Leadership to align priorities across the organization. Translate customer feedback, fleet telemetry, and operational insights into product decisions that improve robot performance, reliability, and user experience. Prioritize investments using data, customer value, technical complexity, and business impact. Drive cross-functional execution from concep

MongoDB is hiring a Senior Manager, Corporate Development & Ventures to help drive our inorganic growth strategy — partnering closely with our Sr. Director of Corporate Development & Ventures on M&A and strategic investment activity. This role is for someone who wants to own M&A execution end-to-end. You'll independently source, evaluate, and run a steady pipeline of deals, partnering with the Sr. Director and VP on our highest-stakes transactions. Once a deal signs an LOI, you become the day-to-day driver — the person Finance, Legal, HR, and the business count on to get it through close and integration. You'll work closely with Product, Engineering, Finance, People, and other business stakeholders to help shape decisions about MongoDB's position in data infrastructure and AI. The role sits primarily in Corporate Development, with regular exposure to our Ventures platform. What you’ll bring Has 4–8 years of experience in Corporate Development, Investment Banking, Private Equity, or Venture Capital Has meaningful experience running deal workstreams and is ready to own transactions end-to-end with real autonomy Is comfortable operating independently, while knowing when to bring in the Sr. Director, VP, or other senior leaders Demonstrates strong judgment, particularly under time pressure and incomplete information Holds a high bar for analytical rigor, but knows when to move without perfect data Can engage credibly with technical leaders while maintaining a clear business perspective Is direct, low-ego, and accountable — focused on outcomes, not process What you will do Own Deals, End-to-End Independently source, evaluate, and run your own pipeline of M&A and investment opportunities, from initial engagement through LOI Build and pressure-test valuation, structure, and strategic rationale, partnering with the Sr. Director and VP on the most complex or highest-stakes calls Know when to move on your own judgment and when to escalate Be the Function's

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. The Corporate Controller builds a trusted global accounting function that scales with the company. Success means predictable closes, trusted balance sheets, documented accounting positions, well-managed audits, embedded controls, managed risks, clear ownership, strong talent, and less manual work. The mission for this role is to build an accounting organization that the company can trust and that will not need to be rebuilt every time the company scales. This role is remote, based out of the United States. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Senior accounting leader with deep technical judgment and strong operational discipline. 15+ years leading accounting or controllership teams in complex organizations. CPA or equivalent, with deep US GAAP and financial reporting expertise. Experienced in technology, semiconductor, hardware, manufacturing, or similar environments. Skilled at scaling teams, controls, systems, and processes through rapid growth. What We Need Lead a global accounting organization with clear ownership and high standards. Own monthly, quarterly, and annual close quality, speed, and predictability. Set accounting pol