Jobs in United States

Service And Engagement Team Leader in United States

7,243 active opportunities · Updated October 2026

Explore current service and engagement team leader jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

Typical salary

$47.8K – $47.8K/yr

Based on 13 salary observations

F
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -87.3%

From $120K/yr

Quick readStrong listing-quality and freshness signals

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity Flexport operates at the intersection of global trade, technology, and policy — which means the stories we tell matter. We're looking for a Senior Manager, PR & Communications to drive forward how Flexport shows up in the world: in the press, on our blog, across social channels, in customer inboxes, and inside the company. This is a high-visibility, high-trust role. You'll work directly with our CEO & Founder and members of the leadership team to shape Flexport's narrative and ensure we're part of the conversations that matter — from supply chain disruptions and trade policy shifts to AI innovation and the future of logistics. You'll also be the person who makes sure our customers and employees hear from us clearly, consistently, and at the right moments. This role requires someone who can toggle between crafting a pitch to a Tier 1 reporter, writing a customer email about a service change, coaching an executive before a live interview, and developing a content calendar that ties Flexport's story to the biggest themes in global commerce — all in the same week. You will Public Relations & Media Support Flexport's PR strategy end-to-end: p

F
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -87.3%

From $120K/yr

Quick readStrong listing-quality and freshness signals

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity Flexport operates at the intersection of global trade, technology, and policy — which means the stories we tell matter. We're looking for a Senior Manager, PR & Communications to drive forward how Flexport shows up in the world: in the press, on our blog, across social channels, in customer inboxes, and inside the company. This is a high-visibility, high-trust role. You'll work directly with our CEO & Founder and members of the leadership team to shape Flexport's narrative and ensure we're part of the conversations that matter — from supply chain disruptions and trade policy shifts to AI innovation and the future of logistics. You'll also be the person who makes sure our customers and employees hear from us clearly, consistently, and at the right moments. This role requires someone who can toggle between crafting a pitch to a Tier 1 reporter, writing a customer email about a service change, coaching an executive before a live interview, and developing a content calendar that ties Flexport's story to the biggest themes in global commerce — all in the same week. You will Public Relations & Media Support Flexport's PR strategy end-to-end: p

I
📍 United States· Full-time· Remote
✓ High-confidence listingCompany trend -95.5%

From $233K/yr

Quick readStrong listing-quality and freshness signals

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Every year, people across the world spend nearly one trillion dollars on groceries. It’s an industry that’s been around for centuries. Food itself, however, has been a constant in people’s lives since the beginning of time. Yes, sustenance is essential, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need. The Instacart Design Team is dedicated to making grocery shopping effortless for everyone and finding solutions to large-scale opportunities that will forever

GitRestAIGo
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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -83.9%

About the Team The Ads Support Delivery team is responsible for helping successfully operate and grow on our Ads product. This includes technical guidance, troubleshooting complex delivery and monetization issues, and partnering closely with Product, Engineering, Trust & Safety and Go-To-Market teams to resolve customer-impacting problems and improve the platform over time. The team’s mission is to deliver a high-quality customer experience at scale by combining strong human support with automation, self-service, and AI-enabled workflows, while maintaining high operational rigor. About the Role: As a Support Delivery Lead for Ads, you will lead a team responsible for end-to-end support delivery across the ads ecosystem, including campaign setup, delivery, billing, measurement, and policy navigation. You will set the operational bar for quality, responsiveness, and consistency; coach and grow the team; and translate support signals into actionable improvements with Engineering, Product, and Go-To-Market partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and support a team of Ads support engineers, ensuring they have the tools, clarity, and coaching needed to operate at a high bar in a technically complex domain. Set clear expectations and operating standards, run recurring performance reviews, and build development plans that grow both technical depth (ad tech fluency) and customer-facing excellence. Design and continuously improve support coverage for ad buyers, ensuring the team can diagnose delivery issues and monetization and integration issues with equal rigor. Act as the bridge between Support Delivery, Engineering, Product, and Go-To-Market teams. Drive alignment on priorities, escalation paths, launch readiness, tooling improvements and mechanisms to reduce repeated customer pain points. Partner with engineering teams

AWSRestAIGo
O
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -83.9%

About the Team At OpenAI, we’re building safe and beneficial artificial general intelligence. We deploy our models through ChatGPT, our APIs, and other cutting-edge products. Behind the scenes, making these systems fast, reliable, and cost-efficient requires world-class infrastructure. The Caching Infrastructure team is responsible for building a caching layer that powers many critical use cases at OpenAI. We aim to provide a high-availability, multi-tenant cache platform that scales automatically with workload, minimizes tail latency, and supports a diverse range of use cases. We’re looking for an experienced engineer to help design and scale this critical infrastructure. The ideal candidate has deep experience in distributed caching systems (e.g., Redis, Memcached), networking fundamentals, and Kubernetes-based service orchestration. In This Role, You Will: Design, build, and operate OpenAI’s multi-tenant caching platform used across inference, identity, quota, and product experiences. Define the long-term vision and roadmap for caching as a core infra capability, balancing performance, durability, and cost. Collaborate with other infra teams (e.g., networking, observability, databases) and product teams to ensure our caching platform meets their needs. You Might Thrive In This Role If You: Have 5+ years of experience building and scaling distributed systems, with a strong focus on caching, load balancing, or storage systems. Have deep expertise with Redis, Memcached, or similar solutions, including clustering, durability configurations, client-side connection patterns, and performance tuning. Have production experience with Kubernetes, service meshes (e.g., Envoy), and autoscaling systems. Think rigorously about latency, reliability, throughput, and cost in designing platform capabilities. Thrive in a fast-paced environment and enjoy balancing pragmatic engineering with long-term technical excellence. About OpenAI OpenAI is an AI research and deployment company d

RedisAWSKubernetesRest
N
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -88.6%

$280K – $330K/yr

Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the role Notion's Search & Context Platform is the substrate that powers how 100M+ users and, increasingly, Notion's agents find and reason over the right information. This team owns the search infrastructure and indexing systems powering lexical and semantic retrieval, the platform primitives for managing agent context and memories , and the scalability, performance, security, and enterprise capabilities that make all of it production-grade. Data growth is faster than ever, and the systems that power this need to rapidly evolve to support an order of magnitude growth—both in the volume of content we index and in the load that agents now place on the retrieval layer. As the Engineering Manager for this team, you'll lead a technically deep group of engineers building platform systems used by multiple product teams. Your most important customers are the Search & Context product team and the AI team (building agents on top of these primitives). You'll set the technical direction, product manage the platform scope on behalf of those customers, and make hard tradeoffs to move fast in service of product velocity — while keepi

TG
Golf. A golf role or an employer dedicated to golf.
📍 Carlsbad, California, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

TaylorMade Golf is a global leader in golf equipment, driven by relentless innovation across clubs, balls, and accessories. Our North America Operations team balances service, demand, and supply across a fast-moving, seasonal portfolio. The Senior Manager, Supply Chain Analytics & S&OP is the analytical backbone of TaylorMade's North America Operations team. This role sits at the intersection of Sales, Supply Chain, Finance, and Operations — translating complex data into clear, actionable insights that drive cross-functional alignment and continuous improvement across the S&OP cycle. This individual provides leadership visibility into key performance trends through reporting, data validation, and analysis across planning, service, inventory, logistics, and operations. They also lead and develop a team responsible for delivering accurate analytics and strengthening business intelligence capability across the North America Operations organization. Essential Functions and Key Responsibilities: S&OP Analytics & Process: Supports the North America S&OP process by preparing analytics and review materials that align Demand Management, Supply Planning, Sales, Finance, and Operations around demand, supply, service, and inventory considerations. Directs the team's preparation of pre-read materials, variance narratives, and executive-level presentations for monthly S&OP cycles, lessons-learned reviews, and consensus forecast sessions. Develops scenario and trade-off analysis for executive reviews to support decisions on capacity allocation, product priorities, service levels, and inventory balance. Partners with Sales, Demand Management, and Supply Planning to identify root causes of forecast bias, service performance gaps, and planning misalignment. Contributes to S&OP process maturity initiatives — documentation, playbook development, gover

SapExcelPower BiTableau
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Golf. A golf role or an employer dedicated to golf.
📍 Tg, Dallas Office, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Job Description Summary Topgolf is more than a venue business — we’re a technology-driven sports and entertainment platform. Toptracer, our tracking technology, powers ranges at hundreds of golf courses around the world, and our 100+ venues combine tech-enabled games, a strong food and beverage program, and large-scale event space, all in service of getting more people playing. We’re a large, multi-unit business backed by private equity, with significant growth ahead. Topgolf has invested in strong core financial platforms and infrastructure. The opportunity now is to unlock more of that investment — simplifying how work gets done, integrating our systems more deeply and building an accounting organization that is scalable, technology-enabled and increasingly focused on insight rather than transaction processing. We’re looking for an exceptional accounting leader to help make that happen. The Vice President, Accounting is Topgolf’s senior accounting executive, reporting to the Chief Financial Officer and leading a global organization of over 50 team members across financial reporting and technical accounting, accounts payable, accounts receivable, payroll, venue accounting and international operations, including venues in the UK and Toptracer. This is a role for someone who wants to design and run that organization, not simply operate the close — while continuing to deliver excellent accounting and controls. Enterprise Accounting Leadership Own the design and effectiveness of Topgolf’s accounting operating model — structure, process ownership, service delivery, systems, offshore resources and performance management. Maintain the integrity, accuracy and completeness of financial statements, and ensure compliance with U.S. GAAP, company policy, statutory requirements and internal controls. Oversee the monthly, quarterly and annual close and consolidation pro

AISapAccountingFinance
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Golf. A golf role or an employer dedicated to golf.
📍 Tg, Dallas Office, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

The Senior Software Engineer is a senior individual contributor who drives the technical direction of backend services in Go and front-end applications in Vue.js that power the Topgolf guest experience across our venues and digital products. This role owns architecture and design decisions across the stack and influences engineering standards through technical guidance and mentorship, not formal people management. Job Responsibilities Own and implement architecture and technical design decisions for backend services and APIs in Go across one or more product areas Design and build complex, scalable front-end applications and components using Vue.js Define and evolve API contracts and integration patterns (REST and/or event-driven) across services Set and drive automated testing strategy and code quality standards across the stack Provide technical guidance and mentorship to engineers through code reviews, design discussions, and pairing Diagnose and resolve complex, cross-service production issues, improving logging, monitoring, and alerting practices Champion spec-driven development, authoring and reviewing technical specs and design docs for cross-team initiatives Evaluate and drive adoption of AI-assisted development tools (e.g., Claude Code, Cursor) to improve engineering velocity and code quality Critical Skills & Experience Requirements Professional software engineering experience Building backend services in Go Building front-end applications with Vue.js Working with AI-assisted development tools (e.g., Claude Code, Cursor) in a professional setting Providing technical mentorship or driving cross-team technical initiatives BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that

VueAIHuman Resources
C
📍 Work From Home, United States· Remote
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are hiring a Senior Full Stack Software Development Engineer with strong React and Python (with .NET as a nice-to-have) experience to join our Data Engineering team. You will serve as a key senior contributor, driving the end-to-end development of a new, critical internal self-service application. Your work on this software solution will be instrumental in our initiative to modernize how data is accessed and managed, enabling teams across the company to more easily work with their own data through the user-friendly tools you build. This project involves a shift from traditional data handling processes, with your primary focus being on creating a robust application that empowers this new approach to data accessibility and decentralized ownership. About this Role: This is a high-impact, high-autonomy role suited for a detail-oriented and collaborative individual who thrives on ownership, knows how to apply best practices, and can independently design, build, and maintain production-grade software. While you'll be leveraging your core software engineering expertise, you'll also be at the forefront of our data modernization, gaining deep insights into modern data architectures and practices by building the tools that enable them. You will have access to AI tooling to assist in all aspects of the SDLC. Y

TypeScriptPythonReactSQL
C
📍 Waverly, United States
✓ High-confidence listingCompany trend +340.2%

From $18/hr

Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Requisition Job Description Hiring Immediately! Join #TeamCVS and play an important part in delivering the kind of service that keeps our customers coming back to CVS Pharmacy. You'll work alongside other dedicated individuals in a fast-paced warehouse environment that inspires you to grow your skills and advance your career. Starting rate $18.00/hr $0.75 Shift Differential 2nd shift &#61; 3:30pm-12am As an Order Selector, you will: Pick store orders which will include: item locations, descriptions, and quantity needed. Select the needed pieces of merchandise and place them into a tote or box. Move totes or boxes of merchandise (up to 30-50 pounds regularly) utilizing safe lifting techniques. Maintain a high level of accuracy for merchandise selected. Work efficiently and effectively on pick lines with 10 or more other employees. Maintain cleanliness of work zones at the end of each shift. Maintain regular and reliable attendance. Cross train in other warehouse duties, as necessary. Comply with all policies and procedures of the CVS Health warehouse. Benefits: 401 (k) match Insurance packages available Stock purchase program <li

C
📍 Patterson, United States
✓ High-confidence listingCompany trend +340.2%

From $22/hr

Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Join #TeamCVS and play an important part in delivering the kind of service that keeps our customers coming back to CVS Pharmacy. You'll work with other dedicated individuals in a fast-paced warehouse environment that inspires you to grow your skills and advance your career. Union Facility – Shift assignments based on seniority Starting Pay: $21.50/hour Available Shifts: 2nd Shift: 5:00 PM – 1:30 AM Note: Start and end times may vary depending on operational volume. Flexibility is important, as shift times are subject to change. As an Order Selector (Picker), you will: Fill store orders from a tablet or paper, select the needed pieces of merchandise and place them into a tote or box. Cross train in other warehouse responsibilities Report to the Production Supervisor Maintains a safe and clean work environment by following safety guidelines. Required Qualifications Must be at least 18 years of age Able to lift 30 lbs regularly and up to 50 lbs occasionally as a team lift Able to work overtime Able to work in a broad range of temperatures Preferred Qualifications Previous warehouse experience High School Diploma or Equivalent Benefits Paid breaks

C
📍 Hartford, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary In this role as Manager – FP&A business, you will report to the Lead Director of Service Ops FP&A. You will be responsible for consolidating, reporting and the creation of management presentations and or talking points for forecasts, budget and the strategic plan for the Operations Enablement & Provider Services (OEPS) org within Service Ops. This role will work closely with various leaders within the Business, as well as Finance, ensuring accurate reporting of forecasts, budgets, and strategic plans and providing senior leadership with the appropriate level of detail. The successful candidate should demonstrate strong communication skills, the skill to develop a deep understanding of expense allocations, and the ability to consolidate and report results to business partners and management. You must be able to multi-task and prioritize in a fast-paced environment, work independently with guidance from management, and deliver financial reporting and analysis on both regular and ad hoc frequencies, including creating financial models and supporting exhibits in PowerPoint. We are looking for individuals with a solid understanding of budgeting, forecasting, and analytical financial reporting. Required Qualifications Minimum of 5 years of experience Ability to develop reporting and consolidate results to business p

AccountingFinance
H
📍 Kentucky, United States· Remote
✓ High-confidence listingCompany trend +310%
Quick readStrong listing-quality and freshness signals

Become a part of our caring community The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on the remediation of identified issues from the Resolution team root cause hub to resolve member abrasion points on a diverse scope. You will report to the Director, Strategy Advancement. As the Consumer Experience Lead you will Lead strategic and operational initiatives that improve business performance, organizational effectiveness, and cross-functional execution Analyze complex issues to identify root causes, uncover improvement opportunities, and recommend sustainable solutions. Build relationships, influence decision-making at all levels, and communicate recommendations Manage escalations, resolve issues, and accountability for commitments, deliverables, and action items across teams Strengthen operations through documentation, strategies, self-service resources, process optimization, and decision-support materials for leadership Use your skills to make an impact Required Qualifications Bachelor's degree 3 or more years of experience in Healthcare operations 3 or more years of project management experience 3 or more years of project leadership experience Demonstrated analytical with experience identifying root cause and implementing sustainable solutions Live in EST or CST time zone Preferred Qualifications Experience supporting executive leadership teams or enterprise-wide strategic initiatives Experience with operation excellence, process improvement methodologies, or business transformation efforts Demonstrated Executive leadership experience with communication strategy skills <p style="text-align:inheri

Project ManagementRecruitment
O
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -83.9%
Quick readStrong listing-quality and freshness signals

About the Team OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. About the Role As an ITAV Operations Engineer at OpenAI, you will administer and troubleshoot conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. You will serve as the technical bridge between our support vendors and ITAV Engineering, resolving escalations that require internal access, administrative permissions, or deeper technical investigation. You will maintain reliable configurations, execute changes using established standards, and turn recurring issues into improvements to systems, documentation, and automation This is an in-office role and will require 5 days a week in our San Francisco office. Travel 30% of the time to support ITAV systems, technical changes, and operational readiness. International travel is required. In this role, you will: Set up, configure, administer, and maintain conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. Resolve vendor escalations that require internal administrative access or technical expertise, owning diagnosis, remediation, and verification of service restoration. Manage assigned ITAV installation and commissioning scope for office builds, refreshes, and moves, adds, and changes using established standards, and verify that completed systems are ready for ongoing operation. Serve as the technical bridge between vendors and ITAV Engineering, providing clear diagnostic evidence and escalating issues that require changes to system designs or engineering standards. Execute software updates, configuration changes, equipment replac

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