Service Process Coordinator Onsite in United States

Role Overview You’re a seasoned Site Reliability Engineer who loves owning complex infrastructure, making things run faster, safer, and with less manual effort. In this Staff‑level role, you’ll design and operate VMware‑based private cloud platforms that power mission‑critical SaaS products used by customers around the world. You’ll work across Linux, Windows Server, networking, storage, and automation frameworks to increase reliability, reduce toil, and modernize a global datacenter environment. You’ll have the scope to set technical direction, build automation at scale, and mentor engineers while staying hands‑on with VMware vSphere, F5/AVI load balancers, and hybrid Active Directory. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the architecture, deployment, and ongoing optimization of VMware vSphere–based private cloud infrastructure across multiple global datacenters. Design and build automation using PowerShell/PowerCLI, Ansible, Python, and CI/CD tools to streamline provisioning, configuration, and compliance. Administer, harden, and troubleshoot Linux (RHEL/CentOS/Ubuntu) and Windows Server environments that host enterprise and SaaS workloads. Integrate and manage Active Directory for authentication, access control, and service accounts across hybrid on‑prem and cloud environments. Partner with network and security teams to manage firewalls, VPNs, storage, and load balancers (F5 BIG‑IP, AVI/NSX Advanced Load Balancer) for highly available services. Document architectures and runbooks, participate in on‑call and change management, and mentor engineers while influencing long‑term reliability and automation strategy. These are the essentials you’ll need to get an interview 10+ years of experience in systems or infrastructure engineering, including operating large‑scale enterprise or SaaS datacenter environments. Deep hands‑on expertise with VMware vSphere (ESXi, vCenter, DRS, HA, vMotion, distributed switches) in production

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Senior Software Engineer, Data, you will design, build, and operate the next generation of our data platform and products – going beyond ID to power a networked digital identity – while keeping member privacy, security, and reliability at the core. What you’ll do: Build and operate scalable, reliable data systems and pipelines – from ingestion to modeling to visualization – so Analysts and Engineers can self-service changes in an automated, tested, secure, and high-quality manner. Develop and maintain end-to-end data products and pipelines (batch and/or streaming) that collect, clean, transform, and model data, and own the infrastructure that powers them to unlock new business use cases and reporting. Implement and maintain infrastructure-as-code, CI/CD, and shared developer tooling for data products (e.g., Pulumi/Terraform, GitHub, orchestration tools like Dagster/Airflow) to make it easy and safe for teams to build, test, and ship changes across environments. Improve the security, compliance, and cost posture of the data stack through robust dependency management, IAM and secrets hardening, observability, and performance/cost optimizations. Partner with product and other stakeholders to uncover requirements, make architectural decisions, and continuously improve our data platform and processes. How you’ll measure success: Data reliability & SLAs: % successful pipeline runs, adherence to freshness SLAs for core datasets, and reduction in data-related incidents impacting stakeholders. Platform quality & efficiency: Reductio

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for an experienced Software Engineer to help us build the next generation of products which will go beyond just ID and enable our members to leverage the power of a networked digital identity. As a Software Engineer at CLEAR, you will participate in the design, implementation, testing, and deployment of applications to build and enhance our platform- one that interconnects dozens of attributes and qualifications while keeping member privacy and security at the core. A brief highlight of our tech stack: Java / Kafka / Postgres AWS cloud What you'll do: Advance our capabilities across a wide array of industries and domains and gain hands-on experience with privacy, security, data modeling and architecture Develop and deliver code across the full stack, driving engineering excellence by defining to best practices in testing, documentation and observability Partner with product and other stakeholders to uncover requirements, to innovate, and to solve complex problems Have a strong sense of ownership, responsible for architectural decision-making and striving for continuous improvement in technology and processes at CLEAR What you’re great at: 3+ years of backend software development experience in Java Working with cloud-based application development, and being fluent in at least a few of: Cloud service providers like AWS Containerization technologies like Docker and Kubernetes Collaboration, integration, and deployment tools like Github, Argo, and Jenkins Arti

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a Data Engineer II to help us build the next generation of products which will go beyond just ID and enable our members to leverage the power of a networked digital identity. As a Data Engineer at CLEAR, you will participate in the design, implementation, testing, and deployment of applications to build and enhance our platform- one that interconnects dozens of attributes and qualifications while keeping member privacy and security at the core. A brief highlight of our tech stack: SQL / Python / Looker / Snowflake / dbt What you'll do: Build a scalable data system in which Analysts and Engineers can self-service changes in an automated, tested, secure, and high-quality manner Build processes supporting data transformation, data structures, metadata, dependency and workload management Develop and maintain data pipelines to collect, clean, and transform data (owning end to end data product from ingestion to visualization) Develop and implement data analytics models Partner with product and other stakeholders to uncover requirements, to innovate, and to solve complex problems Have a strong sense of ownership, responsible for architectural decision-making and striving for continuous improvement in technology and processes at CLEAR What you're great at: 4+ years of data engineering experience Working with cloud-based application development, and be fluent in at least a few of: Cloud services providers like AWS Data pipeline orchestration tools like Airflow, Dagster, Luigi, etc Big data tools like Spark, Ka

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer — Cortex Training The Snowflake ML Platform team's mission is to let customers run their most demanding ML/AI workloads inside Snowflake. Cortex Training is our LLM post-training platform: it turns scarce, expensive GPU capacity into a simple, composable service, so customers can adapt open-weight foundation models to their own business problems while we handle the hard distributed-systems parts, including scheduling, orchestration, multi-node training and inference, fault tolerance, and throughput. The platform already runs post-training at scale. Under the hood, it decouples GPU computation from the training loop and exposes it as primitive APIs that compose into everything from SFT to full RL workflows. You'll work alongside a team that ships fast & sweats reliability and the researchers behind DeepSpeed. We're looking for an engineer who thrives in the ML infrastructure layer and brings a solid understanding of LLMs and post-training to help us scale and grow it. YOU WILL: Design and build across the full stack — from the public training APIs and SDK through the control plane to the GPU data plane. Scale the distributed systems that make GPU compute serverless — multi-tenant scheduling, placement, and capacity-aware routing across regional G

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role is hybrid requiring 2 days in office at our San Francisco or NYC hub every Tuesday & Wednesday. About the Role Machine Learning is a cornerstone at Taskrabbit, and we're looking for a Staff Machine Learning Engineer to join our team and lead the next phase of our customer retention strategy. This is a critical, full-stack role for an individual who is passionate about the end-to-end lifecycle: from initial research and model development to building the robust systems that power repeat customer engagement and lifetime value growth at scale. Taskrabbit's greatest growth opportunity lies in deepening customer relationships and accelerating repeat purchases. Our most valuable customers are those who return frequently, discover new service categories, and increase their spending over time. There's significant untapped potential in the marketplace: repeat customers spend 3-5x more than one-time users, and category expan

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role is hybrid requiring 2 days in office at our San Francisco or NYC hub every Tuesday & Wednesday. About the Role Machine Learning is a cornerstone at Taskrabbit, and we're looking for a Staff Machine Learning Engineer to join our team and lead the next phase of our customer retention strategy. This is a critical, full-stack role for an individual who is passionate about the end-to-end lifecycle: from initial research and model development to building the robust systems that power repeat customer engagement and lifetime value growth at scale. Taskrabbit's greatest growth opportunity lies in deepening customer relationships and accelerating repeat purchases. Our most valuable customers are those who return frequently, discover new service categories, and increase their spending over time. There's significant untapped potential in the marketplace: repeat customers spend 3-5x more than one-time users, and category expan

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government helps public-sector institutions use advanced AI responsibly to improve services and advance critical missions. The Partnerships team builds the external ecosystem and internal operating mechanisms required to deliver that work at scale. Role Summary We are seeking a Partnerships Operations Lead to build and run the operating foundation for OpenAI for Government’s Partnerships team. This person will serve as the operational connective tissue across the partner team, working closely with Account Directors, Solutions Architects, Revenue Operations, Deal Desk, and other cross-functional stakeholders to move opportunities from initial engagement through agreement and execution. They will help ensure a smooth handoff to Technical Success across accounts by establishing clear readiness criteria, capturing the right commercial and customer context, and aligning teams on partner roles, commitments, dependencies, and success outcomes. The ideal candidate is a true utility player who combines the relationship instincts of a growth oriented builder with the rigor of an exceptional business operator. They thrive in ambiguity, create processes that do not yet exist, and move fluidly between deal execution, workflow design, analysis, and cross-functional coordination. Key Responsibilities Own the end-to-end operating cadence for partner-sourced and partner-influenced opportunities, from intake and qualification through approvals, contracting, launch, and expansion. Build and continuously improve operating processes, standard procedures, stage gates, decision rights, and service expectations that make partner execution faster and more predictable. Operationalize new and existing government partner motions—including cloud providers, resellers, and sell-through models—by translating requirements that differ from standard commercial motions into clear work

We are hiring a Security Software Engineer to design and implement the hardware-backed security foundations used across OpenAI’s device ecosystem. A central focus of this role is hardening the boundary between our policy systems and the HSMs that protect sensitive cryptographic keys. This boundary determines which operations may be performed, what may be signed, which policies must be satisfied, and how changes to trusted software and policy are authorized. You will develop security-critical software and firmware within, or immediately adjacent to, an HSM trust boundary. Depending on your background, this may include HSM trusted applications, firmware services, cryptographic mechanisms, device drivers, PKCS#11 components, secure-provisioning protocols, or signing-policy enforcement systems. This is a hands-on software-engineering role. You will be expected to design systems, write and review production code, debug across hardware and software boundaries, and carry projects from initial requirements through deployment. It is not an HSM administration, PKI operations, compliance, or architecture-only position. In This Role, You Will Design and implement security-critical software and firmware for HSMs, secure elements, trusted execution environments, and hardware roots of trust. Build and harden the policy-to-HSM boundary responsible for authorizing certificate issuance and cryptographic signing operations. Develop HSM trusted applications, firmware components, host interfaces, device drivers, SDKs, or cryptographic service integrations. Implement or extend cryptographic interfaces such as PKCS#11, OpenSSL providers or engines, platform key-storage APIs, or comparable hardware-security interfaces. Build firmware and software that cryptographically enforces key generation, provisioning, usage, rotation, recovery, and destruction policies. Design and implement HSM-backed certificate authority, code-signing, key-management, and device-identity systems. Develop end-to-end

About the Team OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem. The Power Execution team owns the strategy and execution required to secure reliable, scalable, and economically resilient power for OpenAI’s global data center portfolio. The team sits at the intersection of commercial, technical, policy, legal, and operational work, partnering across OpenAI and with utilities, grid operators, regulators, counterparties, and public-sector stakeholders. About the Role The Energy Regulatory Lead will own energy regulatory strategy and execution for OpenAI’s infrastructure growth. This role will be the primary bridge between the Power Execution team and Public Policy and Government Affairs on energy regulatory matters, ensuring that OpenAI’s external engagement is grounded in project realities and that changing policy and regulatory conditions are translated into actionable infrastructure decisions. This is an individual contributor lead role and does not have direct reports initially. The role combines portfolio-level regulatory positioning with transactional regulatory work: evaluating jurisdictional pathways, supporting utility and energy transactions, coordinating approvals and filings, and helping project teams navigate tariffs, interconnection, load-service requirements, market rules, and regulatory risk from diligence through execution. In this role, you will: Develop and maintain OpenAI’s energy regulatory strategy across priority U.S. markets and, as needed, emerging geographies for infrastructure expansion. Coordinate closely with Public Policy and Government Affairs to shape energy regulatory priorities, engagement plans, messaging, and positions before utilities, public utility commissions, grid operators, state energy offices, and other relevant policymakers. Translate project requirements—load size, timing, reliability, cost, carbon, and expansion needs—into clear regulatory objectiv

Coder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped. You'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you. This position follows a hybrid work model. Candidates should be local and able to work from our local office on a regular weekly basis, with scheduling flexibility. What you’ll do here Act as the first line of IT support for employees via Slack and our internal ticketing system Manage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems Administer and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps Set up and manage macOS hardware inventory, including procurement, configuration, and asset tracking Support SOC 2 and GDPR compliance by following processes for access controls, audits, and data security Help scale IT operations as we grow - identify gaps, recommend tooling, and streamline support workflows Document processes and contribute to internal knowledge bases to improve self-service and transparency What we’re looking for Have 2-4 years of experience in IT support or systems administration Are proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred) Are comfortable working independently in a remote environment and prioritizing across a variety of IT tasks Have a security-first mindset and understand the importance of access contro

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE The largest, most demanding enterprises run on Baseten, and they bring exacting requirements for how people, services, and agents access the platform. This is the founding role for our identity and authorization team within enterprise engineering. You'll own the identity and access layer of the Baseten platform: the authorization model, credential systems, and admin experiences that enterprise IT teams use to govern access for organizations like Harvey, HubSpot, and Notion. You'll design and build Baseten's fine-grained authorization system from the ground up to support the workflows customers depend on today while giving them cleaner, more precise ways to manage access as the platform grows. Authorization at Baseten requires low-latency permission checks at high request volume, consistent contracts and behaviors across the product suite, and strong security guarantees for mission-critical, highly regulated workloads. EXAMPLE INITIATIVES Recent and upcoming work in this area: Fine-grained authorization for users, service accounts, and agentic workloads: per-resource permissions at the organization, team, and workload scope to support both common workflows and complex enterprise access policies Programmatic authentication allowing high-compliance customers to connect service principles securely via short-lived, workload-based credentials Agent credentials that grant an agent exactly the access it needs for the gi

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product leaders who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate product leaders to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco and New York offices. The Safety & Customer Care (SCC) Product team builds the platforms, products, and experiences that support riders and drivers when they need help most — and help keep them safe every time they ride. As the Director of Product, Customer Care, you’ll lead a team of product managers driving Lyft’s customer care strategy end to end: AI-powered support across chat and voice, the contact center platforms our support teams run on, and the underlying data layer which is critical to understand where our products can be improved. It’s a rare chance to shape how a category-defining company delivers support at scale — across emerging AI capabilities, global expansion, autonomous vehicle partnerships, and new lines of business. Responsibilities: Own the vision, strategy, and multi-year roadmap for Lyft’s Customer Care product portfolio — spanning AI-driven support automation, contact center platforms, self-service and issue resolution, and the trust and safety products underpinning every interaction Lead, coach, and grow a team of product managers, setting a high bar for product craft, execution, and career development Partner with senior leaders across engineering, data science, design, operations, and finance to set priorit

As a Software Engineer - Frontend on a feature team, you'll be responsible for building an intuitive, responsive product. Your work will help thousands of customers to monitor the health and performance of their systems, no matter the scale. In this capacity, you’ll use tools like React and Typescript to help streamline the flow of data from platform to user, enable seamless pivots from one view to the next, and build a powerful yet easy-to-use platform. You will work on complex frontend challenges for thousands of customers with huge sets of data and work on exciting scalability and performance challenges. Our users are also developers so you will feel close to the product and have an impact on the development world. You will be part of a front-end community of 200+ passionate frontend engineers and you will be surrounded by experts. Join us to build the next generation of high-scale, data-powered features for our customers. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Work closely with backend engineers, product managers and designers to inform/refine/validate design concepts Break down complex features into distributable engineering tasks and rollout plans Design and deliver features that have direct impact on thousands of users Experiment with and advocate for new systems, design patterns, and tooling Participate in hackathons, sync with other Front end engineers at the monthly demos meeting and yearly Front End summit Use and contribute to a best-in-class in-house design system Own meaningful parts of our service, improve performance and address scalability limits Work in a fast-paced, high-growth environment that values diversity of talent, excellence of product, and exciting engineering challen

About the Team We’re hiring Software Engineers to join our broader Infrastructure organization, which supports multiple high-impact teams. Depending on your interests and experience, you could work on one of several focus areas—including Core Distributed Systems, Reliability Engineering, Observability, Developer Productivity or Cloud Infrastructure. About the Role All teams are deeply collaborative, work on mission-critical services, and are responsible for building distributed, scalable infrastructure to bring OpenAI’s technology to the world through products like ChatGPT and the OpenAI API. You’ll work closely with stakeholders to understand infrastructure, data and compute needs, setting the technical strategy that supports cutting-edge research and product development. This is a critical role for someone who is passionate about solving complex engineering problems at scale, ensuring their performance, scalability and reliability Team Focus Areas Distributed Systems: Owning and building important, highly scalable, available, performant, and reliable distributed systems (and their building blocks) to power the entire stack at OpenAI Systems Engineering: Work across layers of the stack—debugging system bottlenecks, evolving core infrastructure, and solving novel problems in performance and scalability. Reliability Engineering: Build scalable, fault-tolerant systems and lead efforts around service health, incident response, and resilience. Observability: Design and maintain observability tooling (metrics, logs, tracing) to give teams visibility into production systems at scale. Developer Productivity: Create tools, environments, and workflows that help engineers ship high-quality software faster and more safely. Cloud Infrastructure: Own the cloud-native infrastructure (compute, networking, storage) that underpins all services and research workloads. Databases: Building high performance, distributed database systems that power all of OpenAI's product stack. In this