Service Support in United States

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a talented and passionate Senior Software Engineer for our Snowpark Container Service , part of our Snowflake Compute Platform - to build our elastic, high-scale, high-performance, cloud native compute platform to enable bringing Compute to Data effortless and simple. Snowpark Container Services is a fully managed container offering that helps our customers easily deploy, manage, and scale containerized applications without having to move data out of Snowflake. As a fully managed service, it comes with Snowflake security, configuration, and operational best practices built in. You will be part of this highly productive, fast moving, and growing team that is critical to realizing Snowflake’s Data Cloud Mission. AS A SENIOR SOFTWARE ENGINEER, YOU WILL: ● Design and develop features, understand customer requirements and meet business goals. ● Lead a team of engineers, including mentoring and guiding them, and build technical direction and strategy for large and critical parts of the product surface area. ● Manage all aspects of the Project, including Design, Coding, Reviews, Testing, Observability, Tooling and On-Call support. ● Build highly reliable and fault-tolerant software to meet the needs of the largest customers. ● Ensure operational readiness and ma

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We're looking for a thoughtful, analytically rigorous, and strategically minded finance professional to partner with our Community Support leadership team. This role sits at the intersection of strategy, product, and operations: evaluating the impact of what we build, shaping the Airbnb customer experience, and connecting Community Support initiatives to Airbnb's broader company priorities. You'll be a trusted advisor to leadership and a key voice in cross-functional conversations across Product, Engineering, Finance, and Operations, working on some of the most consequential technology and investment decisions at Airbnb. A Typical Day: Build frameworks to measure ROI and cost-effectiveness of technology deployed within Customer Support, surfacing where investments are working and where spend should be reallocated Develop financial analyses evaluating AI initiatives, differentiated Customer Support models, unit economics, customer retention, and contribution margin Provide financial analysis and deal support for negotiations with operations partners to secure optimal pricing and contract terms Ensure Customer Support proactively and efficiently supports new business initiatives such as Hotels on Airbnb, Experiences, and other partnerships Monitor Customer Support industry trends and emerging technologies, including AI in customer service, to identify risks and opportunities Own core financial planning for CS, including forecast accuracy, the annual planning process, and long range planning Your Expertise: 9+ years in strategic finance, investment banking, or management consult

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers. We are looking to speak with candidates based on the east coast for this remote role. Weekend Schedule Information: Schedule during the 6-9 month ramp period: Monday - Friday 7 AM - 4 PM ESTWeekend schedule post-ramp: Saturday - Wednesday 7 AM - 4 PM EST This schedule includes a mandatory 1 hour lunch break to ensure hand-over to 2nd shift from 3 - 4 PM. There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, et

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers. We are looking to speak with candidates based on the east coast for this remote role. After a 6-9 month ramp period, Monday to Friday from 7 AM - 4 PM EST, the schedule will shift permanently to Saturday to Wednesday or Wednesday to Sunday from 7 AM - 4 PM EST. There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days. Shifts include a mandatory 1 hour lunch break. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance wit

Responsible for supporting and executing the full cycle of accounts receivable processes for the U.S. and Canada operating units. This role ensures timely and accurate payment application and maintains complete financial records to support customer account balances, aging reports, and audit requests. This position requires strong accounts receivable knowledge, sound analytical skills, a high level of accuracy, and a customer-focused approach to resolving payment discrepancies and supporting business needs. Essential Functions and Key Responsibilities: Apply incoming payments daily to ensure receivables are accurately reflected in customer accounts and AR aging. Review and resolve Cash App Connect match exceptions in partnership with the AR team. Investigate payment variances, short payments, unapplied cash, deductions, and other discrepancies in a timely and accurate manner. Maintain remittances, payment application history, and supporting documentation for audit, reconciliation, and research purposes. Analyze AR data to identify discrepancies, trends, and opportunities for timely resolution. Support month-end close activities to help ensure accurate and timely financial reporting. Provide information and backup documentation to Finance and Accounting partners in support of reconciliations and reporting needs. Partner with Collections and Customer Service teams to provide timely, well-rounded support to customers. Process and monitor credits, deductions, and chargebacks for strategic accounts as assigned. Perform other related duties and assignments as required. Knowledge and Skills Requirements: Strong attention to detail with a high level of accuracy in processing transactions and reconciling accounts. Ab

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you’ll play a critical role in supporting surgical teams by managing the transportation, reprocessing and high‑level disinfection (HLD) of flexible endoscopes and TEE probes in alignment with hospital policy and ANSI/AAMI standards, helping ensure equipment, processes and workflows run smoothly to drive exceptional patient care. *Love having your mornings free? This role offers a consistent Monday-Friday schedule from 2:00 PM to 10:30 PM, giving you time during the day for appointments, errands, family time, or whatever matters most to you. Plus, you'll earn an additional $1/hour shift premium. What You Will Do Transport flexible scopes and probes safely between procedural areas and reprocessing sites, take the lead on leak testing, manual cleaning and automated or manual HLD, and ensure every processed scope and probe is promptly returned to its designated storage location to keep teams moving and patient care flowing. Maintain communication with clinical departments regarding instrument availability. Validate and document all HLD cycles and labeling while maintaining accurate, detailed records, including procedure information, equipment usage, monthly performance metrics, and account updates, to ensure compliance and continuity of service. Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use. Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer‑focused mindset. Provide flexible coverage, including rotating schedules, on‑call, overnight and weekend shifts, and support for other accounts within

Job Title Client Account Representative Job Description Client Account Representative (Malvern, PA) Be the key connection between sales, healthcare providers, and internal teams, helping solve issues, support customers, and improve the way we work. Your role: Serve as the primary point of contact for Account Executives, Practices, and Sales teams, providing timely support and updates on patient-related activities. Coordinate communication between internal departments and external stakeholders to resolve service, product, process, and EMR-related issues. Track, analyze, and document inquiries, feedback, and service trends, maintain accurate records and support continuous process improvements. Educate users on products, policies, and procedures, and support the onboarding of new physician offices and staff. Manage multiple priorities in a fast-paced environment, ensuring inquiries are routed appropriately and customer service standards are consistently met. Training, nesting, and ramp-up typically last 4–12 weeks and follow a Monday–Friday schedule of 9:00 AM–5:30 PM EST. Upon completion of training, the schedule changes to Monday–Friday, 10:30 AM–7:00 PM EST. You're the right fit if: You have a bachelor's degree, or 2&#43; years of experience in customer service, call center, or sales support with a high school diploma, GED, or vocational education. Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this <a target="_blan

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do: • Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. • Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. • Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. • Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships. • Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service. • Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use. • Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer-focused mindset. • Provide flexible coverage, including rotating schedules, on-call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel. What you will need: <b

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships. Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service. Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.

The Best Players Need the Best People. This hands-on position is responsible for the operation, maintenance, optimization, and reliability of mechanical systems (HVAC) supporting a live broadcast studio environment. This position ensures the continuous operation, maintenance, and climate control of critical facility infrastructure (electrical distribution, power, HVAC, building controls and physical plant) in a live broadcasting environment to ensure continuous uptime, precise environmental control and compliance with safety and broadcast-critical standards. The position collaborates directly with broadcast technicians to prevent technical downtime, maintaining the strict environmental conditions required for 24/7 mission-critical media operations. QUALIFICATIONS 7&#43; years’ experience in: Commercial, mission critical facility such as hospital, or media/broadcast facilities preferred HVAC and mechanical system operations Experience in data centers, studios, or critical environments strongly preferred High school diploma or GED required; associate’s degree in HVAC/R, facilities engineering, or related field (or equivalent technical experience) <

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Are you passionate about delivering exceptional service and building lasting relationships? Join us as an Account Representative, where you’ll be the trusted voice for our Trade Accounts—guiding them through product options, order management, and program support. In this fast-paced, collaborative role, you’ll provide critical inside support to our Field Sales team, manage custom and stock club orders, and offer expert insights on product features and availability. You’ll also play a key role in solving challenges, identifying trends, and contributing to exciting initiatives across the organization. Bring your energy, expertise, and customer-first mindset to a team that’s committed to excellence and innovation in every interaction. What You Bring Bachelor’s degree preferred; 2&#43; years of golf or customer service experience accepted in lieu 2–4 years of customer service or golf industry experience required (or 1&#43; year as an Acushnet CSR) Strong computer proficiency and ability to manage multiple systems Familiarity with Titleist SureFit fitting methodology and premium golf retail strongly preferred Excellent time management, organization, and multitasking skills Ability to sit and work at a PC for extended periods; must be able to lift/carry golf club bags for events Must maintain confidentiality around pricing, programs, and ac

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Graphics Technician plays an important role in bringing custom golf ball and packaging designs to life while ensuring the highest standards of quality and accuracy. In this fast-paced position, you will create, maintain, and prepare production-ready graphic files for custom golf ball orders and packaging, supporting customers from proof creation through final production. Working closely with Customer Service, Quality, Production, and external packaging vendors, you will troubleshoot artwork issues, prepare logos and graphics for manufacturing, and help ensure flawless order execution. This role combines technical expertise, attention to detail, and collaboration to deliver exceptional custom products that enhance customer experience and uphold the brand's premium standards. This is a seasonal position with a flexible timeline based on business demands. There is no set start or end date, as employment duration and scheduling are determined by workload, production volumes, and overall business need s. What You Bring High school diploma or equivalent required 1-2 years of Graphic Arts education preferred Minimum of 2 years of graphic design experience Intermediate proficiency with Adobe Illustrator Basic experience with Adobe Photoshop and Adobe InDesign Experience with Adobe Dimension is a plus Strong attention to detail and ability to maintain accur

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. Following the sale of Omnicare by CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this role will not remain within CVS Health following the transaction. The individual hired into this role will be employed by Omnicare and will contribute to shaping the future of our organization during this exciting period of growth and transformation. Position Summary: Looking for a career that rewards you? As a Front End Pharmacy Technician with Omnicare, you will not only find rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members. Day In The Life: As a Front End Pharmacy Technician, you will perform order entry tasks and collaborate with other team members in the medication dispensing process at our closed-door pharmacy. Our front-end team is focused on entering in orders, working alongside the pharmacist to ensure accuracy, and providing best in customer service. Additional tasks and responsibilities include: Triaging customer service requests by department, urgency