Strategic Ai Transformation Lead in New York City

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Execute renewal processes with a focus on expansion and long-term partnership development Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Mid-Market Customer Activation Managers don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own a book of ~45 mid-market customers, responsible for driving genuine workflow transformation — not just onboarding completion What You'll do Lead mid-market customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI —

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Enterprise CSMs don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside large organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll be embedded in Ramp's enterprise accounts, responsible for driving genuine workflow transformation — not just onboarding completion. What You'll Do Lead enterprise customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just produ

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Synthesia is seeking experienced Strategic Account Executives to join our Global Accounts team. Utilizing your wealth of experience in methodological, value-driven sales environments, you will land and expand logos with over 10,000 employees. As a business, we have achieved incredible success on the back of strong product-led growth and investment, yet we’re just getting started. At the forefront of organizations' minds today is how to incorporate AI into their digital strategy. By joining Synthesia, you will become a subject matter expert on this evolution and educate market leaders on how AI video can enhance communication through all aspects of their business. If you’re someone who thrives in scale-up environments and wants to bring an industry-leading product to market, then we’d love to hear from you. What you’ll be doing… Driving Annual Recurring Revenue (ARR) through landing and expanding our highest-value customers. Ensuring a robust pipeline of sales opportunities for your target accounts through direct and teamed prospecting. Be accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account plans. You will develop subject matter experti

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Strategic Finance team sits at the center of how the company allocates its time and resources. We're hiring across three complementary tracks — and looking for people with sharp financial instincts, a builder's mindset, and the drive to take on a large scope quickly. Whether you lean toward GTM strategy, FP&A infrastructure, or broad strategic partnership, this is a rare opportunity to shape a pre-IPO company at a pivotal moment in its growth. What You'll Do Build and own detailed financial and operational models with the highest quality and accuracy Use data to influence key strategic decisions across Product, GTM, and business leadership Lead planning analyses for cross-functional teams, evaluating tradeoffs across growth, efficiency, and resourcing Identify and develop KPIs; build dashboards to monitor performance and communicate insights to stakeholders Partner closely with business leaders to translate strategy into execution and drive accountability Help run bi-annual budgeting and headcount planning cycles Manage com

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Strategic Finance team sits at the center of how the company allocates its time and resources. We're hiring across three complementary tracks — and looking for people with sharp financial instincts, a builder's mindset, and the drive to take on a large scope quickly. Whether you lean toward GTM strategy, FP&A infrastructure, or broad strategic partnership, this is a rare opportunity to shape a pre-IPO company at a pivotal moment in its growth. What You'll Do Build and own detailed financial and operational models with the highest quality and accuracy Use data to influence key strategic decisions across Product, GTM, and business leadership Lead planning analyses for cross-functional teams, evaluating tradeoffs across growth, efficiency, and resourcing Identify and develop KPIs; build dashboards to monitor performance and communicate insights to stakeholders Partner closely with business leaders to translate strategy into execution and drive accountability Help run bi-annual budgeting and headcount planning cycles Manage com

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Role Overview Mastercard is seeking a Vice President of Engineering to lead the Developer Workbench, a strategic platform designed to deliver a unified, AI-enabled, end-to-end software engineering experience across the enterprise. The Developer Workbench will bring together core engineering products, developer tools, AI-assisted coding capabilities, development environments, testing workflows, deployment pipelines, cloud development experiences, and developer insights into one cohesive platform. This leader will be accountable for transforming the Workbench from a set of disconnected tools and services into a productized developer experience that improves productivity, accelerates onboarding, increases adoption of modern engineering capabilities, and strengthens governance across the software development lifecycle. This is a senior engineering leadership role for a builder, integrator, and enterprise change leader who can operate across product, engineering, architecture, security, finance, learning, and senior technology leadership. ________________________________________ Key Responsibilities Lead the Developer Workbench Engineering Strategy • Define and execute the engineering strategy for the Developer Workbench. • Establish the technical architectu

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Replit is redefining how software gets built — from solo developers to engineering teams at scale. As Director of Sales, you'll lead our enterprise sales motion and own the revenue engine that turns Replit's explosive product-led growth into durable, high-value contracts. You'll inherit a talented GTM team and take them to the next level. What You'll Do Lead, coach, and develop a team of GTM Executives — running weekly pipeline reviews, deal strategy sessions, and 1:1s that accelerate rep performance. Help shape the enterprise sales playbook: ICP, discovery frameworks, upsell and closing motions Own the full sales cycle on strategic deals — from first call to signed expansion — modeling what great looks like for the team Forecast accurately and report pipeline health, conversion metrics, and deal velocity to exec leadership weekly Represent Replit at key industry events and with high-value prospects where executive presence accelerates deals Required Skills & Experience 7+ years in B2B SaaS sales, with at least 3 years managing quota-carrying AE teams Proven track record closing enterprise deals ($100K+ ACV) and exceeding team quota Experience selling developer tools, infrastructure, or technical platforms — you understand the engineering buyer and can go deep on technical value props Data-driven operator: comfortable in Salesforce (or similar CRM), can build and own a forecast Sharp communicator — equally effective in a board-level business case and a hands-on demo with a skeptical CTO Bonus Qualifications Experience at a PLG-driven company (Figma, Notion, Linear, Vercel, etc.) with a motion that bridges product usage to enterprise contracts Familiarity with AI coding tools, cloud IDEs, or develope

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Overview Replit is looking for an experienced Workplace Experience Manager who thrives in fast-paced, high-growth environments and is passionate about creating exceptional workplace experiences. You’ll be the heartbeat of our office operations—managing day-to-day facilities needs, coordinating vendors and landlords, owning events and F&B programs, and leading office planning and moves as we scale. This role is both strategic and hands-on. You will build processes where there are none, improve those that exist, and ensure our physical workspace reflects the speed, creativity, and ambition of Replit. You will manage multiple office events throughout the year from start to finish. You will also support the needs of smaller regional locations to ensure that all our Replit team members have a great experience. What You’ll Do Oversee daily office operations, ensuring a clean, safe, and productive environment for all employees and visitors. Serve as the primary point of contact for building management and landlords; manage communication, access, maintenance requests, and building compliance. Develop and maintain workplace policies, procedures, and documentation. Partner with internal stakeholders (People, Sales, Leadership) to plan and execute year round in-office events, such as team offsites, community meetups, celebrations, all-hands, and external guest visits. Manage event logistics including space planning, A/V coordination, catering, and vendor oversight. Oversee daily Food & Beverage operations including snacks, beverages, catered meals, and special event catering. Evaluate usage patterns, manage budgets, and optimize programs for employee satisfaction and efficiency. Support workspace planning, including

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Lead complex client partnerships and set the standard for strategic account management. The opportunity: The Sales team at Flexport is critical to our mission, fostering deep, lasting relationships that drive client success and accelerate global trade. As an Account Executive III (Farmer), you own some of Flexport's most complex and highest-opportunity client relationships in North America. Your accounts span multiple shipping modes and trade lanes — ocean, air, trucking, customs — and require genuine supply chain expertise to navigate well. You don't just manage these relationships; you shape them. You bring a strategic point of view to every client engagement, lead business reviews that drive meaningful decisions, and connect the dots across Flexport's full product suite to unlock growth. You operate with full autonomy, deliver against a high bar on revenue and retention, and are increasingly the person junior teammates turn to when they need guidance. You will: - Own end-to-end success for a portfolio of complex, multi-modal Flexport accounts in North America — including accounts with significant revenue potential and high operational intensity. -

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Executive Assistant Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: Mastercard Software Builders Experience (MSBX) is responsible for enabling more than 12,000 engineers globally to build, test, secure, and deliver software at scale. As part of Mastercard's ONE organization, MSBX delivers the platforms, tools, and services that power engineering productivity and developer experience across the enterprise. Our teams build and operate strategic capabilities including: • Developer Workbench and AI-powered engineering tools • Application frameworks and software bootstrapping services • Standardized CI/CD pipelines and developer tooling • Cloud platfo

What we're building Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company. The opportunity As a founding enterprise AE, you'll build the playbook for how we break into and grow enterprise accounts. You'll take deals from first conversation through close and expansion alongside our AI Strategist.You'll serve as the strategic advisor to the biggest and fastest growing companies in the world including Uber, Figma, Service Now, Snowflake and Rippling. Every deal cycle doubles as a product feedback loop and helps us make the product better, faster. The role grows with the company: keep growing as an IC with bigger accounts and bigger earnings, or step up to build and lead enterprise sales as we scale. What you'll own New enterprise logos. Net-new enterprise revenue, full cycle from first touch through close and expansion. You'll discover accounts through our powerful PLG engine or outbound into named accounts that are a great fit for us. Complex, multi-threaded deals. Get past the surface pain to the business problem underneath, then tie Mutiny's value to what actually moves the committee. Navigate buying committees from the CMO and VP of Sales down to the reps who'll use the product daily. Translate what Mutiny does into outcomes each stakeholder cares about. The story. Help buyers understand why Mutiny, why now, and what it means for their team. Partner with the CEO

Developers don’t want more marketing. They want relevance, technical depth, and experiences worth showing up for. As Field Marketing Manager you will help bring Coder’s regional marketing programs to life. You will execute field and ABM programs that build awareness, support sales, and create pipeline across the North American market. You will work closely with a Senior Marketing Manager, sales, partners, and the broader marketing team. You will coordinate events, activate campaigns, and keep programs moving on time and on brand. What you’ll do here Execute regional field marketing plans aligned to global strategy and North America priorities. Run virtual and in-person events that people actually remember, from platform engineering roundtables to developer meetups to enterprise field programs. Support lead generation and pipeline goals through strategic programs, clear handoffs, and timely follow-through. Partner with global marketing teams to localize campaign content and messaging for North American audiences. Help execute co-branded campaigns and joint event opportunities with strategic alliances, resellers, and channel partners. Partner closely with sales on ABM plays for high-priority accounts, helping turn target account lists into real conversations and pipeline. Coordinate account-specific assets, communications, and campaign touchpoints that support sales outreach and pipeline creation. Support pre-event ABM motions, including target account coordination, personalized outreach support, and follow-up planning. Keep projects organized, timelines moving, and chaos to a minimum across regional campaigns and events. What we’re looking for 4–7 years of field marketing experience, preferably in B2B technology or developer-focused companies. Hands-on experience executing regional field marketing programs, including events, partner campaigns, and sales-aligned marketing motions. Experience supporting or executing account-based marketing programs, including target ac

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building a scaled Private Equity channel that makes Ramp the trusted financial-operations partner for PE firms and their portfolio companies. The Manager, Channel Partner Management — Private Equity will lead an established five-person team of Channel Partner Managers and raise the quality, rigor, and efficiency of an existing motion. The team includes one Upmarket PE CPM, focused on the most strategic and complex sponsor relationships, and four Core / Downmarket PE CPMs, focused on scaled coverage, activation, and portfolio-company pipeline generation. This leader is not being hired to redesign the team or recategorize the program. They will make the current team more effective: clarifying expectations, improving performance, and ensuring each CPM has the tools, coaching, and cross-functional support to execute at a high level. This is a people-leadership and operating-excellence role—not a player-coach role defined by personally owning every senior relationship or stepping into every deal. The manager will diagnose performan

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: As the Manager of Scaled Customer Success at Synthesia, you’ll lead a high-performing team of CSMs, collectively managing a book of business $22M+ in ARR across all customer segments (Strategic, Enterprise, MidMarket, and Emerging). This role is at the intersection of people leadership, digital program innovation, and commercial accountability. You’ll be the architect of scalable, data-driven engagement programs that drive product adoption, elevate customer health, and protect and grow revenue at scale. You’ll bring a builder's mindset: able to identify what needs to be created, frame it clearly, and partner with Product and RevOps to bring it to life quickly. Lead, coach, and develop a team of 6+ Scaled CSMs across the U.S. and U.K., each managing a high-volume book ranging from 100-400 accounts Own the strategy and execution of digital customer success programs designed to drive engagement, product adoption, and retention across the emerging and mid-market segments Partner with Product, RevOps, and Customer Enablement to design, test, and iterate on automated and tech-touch engagement solutions Champion a data-driven, hypothesis-testing culture — using signals and insights to continuously evolv