Strategic Delivery Lead in United States

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and clients. As an Account Director focused on Professional Services, you will partner with leading global consulting firms, systems integrators, IT services providers, and business process outsourcing organizations to help them transform how they deliver services, increase workforce productivity, accelerate software development, and build AI-powered offerings for their clients. This role is a mixture of technical understanding, executive engagement, strategic partnership, and value-driven selling. You'll work closely with customer executives to identify high-impact AI opportunities across consulting, delivery, engineering, operations, and managed services while collaborating internally with researchers, engineers, and solution strategists to bring these capabilities to market. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure, helping some of the world's largest professional services organizations reimagine how work is delivered with AI. This role is based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidat

About the Team OpenAI’s AI Success Engineer team partners with the world’s most ambitious organizations to translate cutting edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast growing digital natives to the largest global enterprises, government agencies and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the center of that mission. About the Role The Success Engineer role is the primary post-sales point of contact for a portfolio of education institutions. You are responsible for driving account health and adoption, ensuring technical readiness, identifying high-impact academic and administrative use cases, and delivering measurable value to our education customers using OpenAI’s platform. This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide institutions toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact. This role is based in SF or NYC; we offer relocation benefits to new hires. In this role, you will: Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization Own account health, adoption velocity, and ongoing technical deployment an

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. JOIN US AS A PROFESSIONAL SERVICES PRACTICE MANAGER! Are you ready to own your impact at the forefront of the data revolution ? As a Services Practice Manager , you’ll be a key driver in transforming businesses through cutting-edge cloud data solutions . You’ll collaborate with top-tier clients, strategize with elite sales teams, and lead groundbreaking professional service engagements —all while working with the best minds in the industry! This role is completely remote and can be based anywhere in the Eastern Timezone. WHY THIS ROLE? Be a Market Leader: Own and execute a strategic vision for Professional Services. Drive Meaningful Change: Work with clients to unlock the power of data and fuel digital transformations. Lead from the Front: Manage high-impact projects, ensure seamless delivery, and drive revenue growth. Collaborate with the Best: Work cross-functionally with top industry experts to shape the future of cloud data solutions. Crush Your Goals: Meet and exceed bookings, utilization, and consumption targets while delivering exceptional customer experiences . WHAT YOU’LL DO: Spearhead services sales execution and project delivery success for key accounts. Engage C-level executives to create and execute services roadmaps that drive real

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Project Manager III within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Phoenix, AZ; Dallas, TX; or Birmingham, AL. We are seeking a highly motivated Project Manager III to lead medium to large-scale projects and strategic initiatives. This individual will be responsible for managing complex projects from initiation through implementation, partnering with cross-functional stakeholders to deliver business outcomes while ensuring compliance with regulatory requirements and organizational standards. The ideal candidate will have experience leading projects in highly regulated industries. Key Responsibilities: • Lead multiple concurrent projects, ensuring delivery within scope, schedule, and budget. • Develop comprehensive project plans, timelines, governance structures, and stakeholder communication strategies. • Partner with business leaders, technology teams, risk partners, compliance organizations, and o

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization How you’ll measure success: Performance against renewals, contract expansion, and revenue growth across healthcare partners Product adoption, utilization, and successful rollout of new healthcare use cases Partner satisfaction, retention, and executive-level engagement Operational excellence across implementations, including on-time delivery and scalability What you're great at: 8+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare Proven track record of building and leading high-performin

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Technical Program Management Overview: Business & Market Insights (B&MI), at Mastercard, helps organizations turn data into actionable outcomes by providing intelligence, analytics, and consulting capabilities that enable businesses to run more effectively, optimize performance, and identify new growth opportunities. B&MI empowers customers to make informed decisions, improve efficiency and profitability, and accelerate innovation through data-driven insights, predictive analytics, and market intelligence Role: The Technical Program Manager (TPM), Program Governance drives execution excellence across B&MI’s technology portfolio by establishing governance frameworks, delivering portfolio insights, and enabling data-driven decision making. This role partners with engineering, product, operations, and business leaders to ensure strategic initiatives are aligned, risks and dependencies are managed, and delivery outcomes are transparent and predictable. All About You: Drive governance, portfolio management, and program reporting standards across multiple initiatives. Provide visibility into program health, risks, dependencies, milestones, and key performance metrics. Develop dashboards, executive communications, and reporting that support leadership decision-making.<

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Manager, Care Program Strategy & Operations (Vaccine) Location: Remote/Virtual Role Description: The Manager, Care Program Strategy & Operations (Vaccine) plays a critical role within Oak Street Health’s Population Health organization, supporting the design, implementation, and scaling of programs that improve patient health outcomes and advance value-based care objectives. This role focuses on vaccine strategy and execution, driving initiatives that improve immunization rates, close care gaps, and support preventative care delivery across the organization. Serving as a key cross-functional leader, this individual partners closely with Population Health, Clinical Operations, Nursing, Providers, Patient Safety, Epic, and external healthcare partners to develop and implement innovative solutions that improve patient outcomes and operational performance. The role requires strong project management capabilities, stakeholder influence, and the ability to execute complex initiatives across multiple teams and partners. This is a highly visible role responsible for bringing new ideas from concept to execution, including the development of pilot programs, evaluation of results, and scaling of successful interventions across Oak Street Health centers nationwide. The Manager will also support strategic partnerships an

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're looking for a Staff Product Manager to own and drive strategy across a product domain at Flexport. This is not a single-feature role. You will define the vision for how multiple product surfaces work together to serve clients and operators across global logistics, then execute against that vision with a high degree of autonomy. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you shape will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. You will work across multiple engineering teams and coordinate with other PMs to ensure your domain delivers cohesive, measurable outcomes. You will also raise the bar for the PM team through mentorship, better frameworks, and sharper thinking on the hardest product problems we face. This is a role for someone with deep product experience, strong analytical instincts, and the ability to operate at both the strategic and execution level in a complex, data-rich environment. The team: The Commerce team owns the end-to-end quality

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're looking for a Staff Product Manager to own and drive strategy across a product domain at Flexport. This is not a single-feature role. You will define the vision for how multiple product surfaces work together to serve clients and operators across global logistics, then execute against that vision with a high degree of autonomy. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you shape will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. You will work across multiple engineering teams and coordinate with other PMs to ensure your domain delivers cohesive, measurable outcomes. You will also raise the bar for the PM team through mentorship, better frameworks, and sharper thinking on the hardest product problems we face. This is a role for someone with deep product experience, strong analytical instincts, and the ability to operate at both the strategic and execution level in a complex, data-rich environment. The team: The Visibility team owns the end-to-end mappi

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is building the next phase of retail growth at the intersection of inspiration and commerce. As Director, Retail Transformation, you will lead a small team responsible for the operating model, strategy and end-to-end execution behind Pinterest’s most strategic retail partnerships across Retail Media, Future of Retail programs and tentpole moments. You will work across Sales, Product, Engineering, Data Science, Marketing and Content to develop clear strategic points of view across key retail growth areas, and to lead complex, multi-year initiatives from concept through delivery. You’ll translate partnership opportunities into scalable programs, new capabilities and measurable business outcomes. What you’ll do: Build and lead the centralized operating model for Pinterest’s most strategic retail partnerships, including prioritizati

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role The Go To Market (GTM) team at OpenAI is dedicated to helping customers realize the transformative potential of AI technology. We are seeking a Revenue Operations Manager to support and optimize the operations within our Technical Success team, working closely with cross-functional teams to drive operational excellence and maximize customer impact. As a Revenue Operations Manager, you will focus on designing processes that enhance the customer experience, optimizing internal workflows, and delivering data-driven insights that support strategic decision-making across teams. In this role, you'll: Design and implement processes to support the OpenAI Technical Success team, ensuring seamless management of customer interactions throughout the lifecycle, from onboarding to ongoing technical support and services delivery. Work closely with technical teams to ensure that operational processes are scalable and efficiently integrated into customer success workflows. Define and track key performance indicators (KPIs) specific to technical success, developing and maintaining dashboards to provide actionable insights to stakeholders and leadership. Manage capacity and coverage strategy for the Technical Success team, working with leadership to ensure alignment with business objectives and offering data-driven recommendations for improvements. P

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build what’s next. Create the future of AI Data Cloud-powered Retail, CPG, manufacturing and supply chain solutions. We’re not just building the AI Data Cloud — we’re shaping how industries solve their biggest challenges with data. Our partner ecosystem is a key driver of that innovation, and we’re looking for a strategic, high-energy leader to serve as the Manager, Data Cloud Partners for a series of strategic industries One of the unique benefits of Snowflake’s architecture is the ability to securely share data, applications, and solutions with other Snowflake accounts without creating a copy of the data. The Snowflake Data Cloud builds on our Secure Data Sharing functionality to be the ‘App Store for Data’ enabling Providers and Consumers to publish, discover, and monetize data, applications, and solutions. In this leadership role, you will lead a team of Partner Development Managers (PDMs) who are helping partners leverage Data Sharing to replace traditional delivery methods like files and APIs, driving the network effect of our Data Cloud. This is a chance to guide a high-impact team, craft ecosystem strategies with top-tier Manufacturing, Supply Chain, Retail, CPG and Industrial IoT ISVs, and be part of a team that’s transforming how these industries operate at scale

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are building a high-impact team to help the world's most innovative companies unlock the power of AI. As a Senior Forward Deployed Engineer, Applied AI on our Cortex AI team, you will be a hands-on technical leader and trusted partner to our most strategic customers. You will own the end-to-end delivery of enterprise AI programs, leading a team of 2–4 engineers while staying deeply technical yourself. You will set the technical direction for your customer engagements, mentor your team, and serve as the senior technical voice at the intersection of product, engineering, and customer success. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Lead Customer Programs : Own the full lifecycle of complex, multi-engineer AI engagements – from scoping and architecture through deployment, monitoring, and handoff. Be accountable for delivery quality and customer outcomes for the projects you lead. Own AI Quality : Define what "good" means for each engagement. Translate ambiguous customer goals into measurable quality metrics, evaluation frameworks, and golden datasets – then run systematic eval loops to hill-climb on agent quality, catch regressions before customers do, and continuously raise the bar on accuracy, faithfulness, and safety. Set the standard for how the team measures

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Summary Department Introduction The Front End Process and Cost Transformation (PROCT) team drives manufacturing performance by improving cost, productivity, operational efficiency, and process capability across Micron’s semiconductor fabrication network. The team partners closely with engineering, manufacturing, and business leaders to deliver pivotal initiatives that accelerate performance, optimize resources, and support Micron’s business objectives! Position Overview As a Fab PROCT FE Engineer, you will lead initiatives that improve manufacturing cost, maximize factory performance, and drive business process improvements across Front End operations. You will partner with multi-functional teams to find opportunities, solve complex operational challenges, and implement data-driven solutions that improve productivity, quality, and operational efficiency. This role combines program leadership, technical expertise, and strategic execution to deliver measurable business impact. Responsibilities Lead initiatives that support Front End cost reduction, productivity improvement, and factory output optimization goals Develop and execute multi-functional programs aligned with manufacturing and corporate business objectives Define project scope, objectives, timelines, deliverables, and resource requirements in collaboration with key stakeholders Establish program structures, manage dependencies, and track achievements to ensure successful execution Drive achievement of Integra

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Provides strategic leadership to deliver exceptional customer experiences by guiding a high‑performing service team and fostering a culture of accountability, quality, and continuous improvement. Leverages extensive experience within pharmacy service operations and frontline customer support to shape and execute effective service strategies. Oversees daily performance, advises team members on achieving and exceeding goals, and conducts analysis of call recordings, customer feedback, and service metrics to identify improvement opportunities. Partners with management on hiring, training, and coaching initiatives that build departmental capability, while personally mentoring less experienced staff on customer service procedures, communication techniques, and sales approaches. Designs and coordinates comprehensive training programs to enhance product knowledge which includes PBM, problem‑solving abilities, and conflict‑resolution skills. Leads cross‑functional collaboration across sales, operations, and marketing to ensure a seamless and consistent customer journey and educates teams on integrating technology solutions that elevate service processes. Applies a customer‑centric mindset and solutions‑driven leadership to drive service quality, operational efficiency, customer loyalty, and overall organizational success. This role will be hybrid in our Hartford office, lo