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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Support Experience group develops and applies technology at all points of the user support journey to solve customer problems at scale, keeping millions of business running and unlocking growth across Stripe’s product suite. What you’ll do As a Product Lead for Support Experience, you will be devising strategy, developing product requirements, and driving execution for critical initiatives that create a world-class support experience for all of Stripe’s customers and users. You’ll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. You’ll be leading and growing a team of experienced Product Managers who have a track record of delivering high-impact products that elevate the support experience for Stripe’s users and our user-facing support teams. Support is a high-visibility area at Stripe, and you’ll need to be comfortable orienting company leadership around your goals. Responsibilities Own and drive the product roadmap for the future of conversational AI and human support at Stripe Shape strategy, steer product requirements, and hold a high bar for the execution of high-impact initiatives that impact key segments and top customers. Partner with Stripe’s AI teams to unlock opportunities for serving users more effectively Build strong relationships with senior leaders across Operations to continually uplevel our human support functions Grow and coach a glob

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Product Marketing team's mission is to generate customer insights that inform Stripe's product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We are looking to hire a Product Marketing Manager to own go-to-market strategy and drive adoption for Stripe's data products — including Sigma, Data Pipeline, Database, and new products we’re incubating. As monetization grows more complex — from AI companies hyperscaling globally to enterprises integrating Stripe deeply into their operations — data has become a critical lever that helps businesses make better decisions. What you'll do As a key owner of our GTM strategy for Stripe's data products, you'll need to quickly build a deep understanding of our products, the data analytics buyer, and our competitive differentiation. You will: Be the expert on our data analytics buyers — understand how data analysts, analytics engineers, and BI practitioners evaluate and adopt tools, and translate those insights into product roadmap recommendations and GTM strategy. Own positioning and messaging for Stripe's data

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We’re looking to hire a Consumer Product Marketing Lead to own go-to-market strategy and positioning for Link as we scale the world's most widely used digital wallet. Link is Stripe’s digital wallet, already used by 250+ million consumers, with millions more joining the network every month. This role sits at the center of Stripe's consumer ambitions—translating Link's product innovations into compelling narratives that drive discovery, adoption, and loyalty at scale. What you’ll do As Consumer Product Marketing Lead for Link, you will own strategy and execution across positioning and go-to-market to grow Link's network—and bring the next hundreds of millions of shoppers into the network. Define Link's consumer positioning and messaging : Develop and continuously evolve Link's core value proposition and messaging framework for consumers, ensuring a consistent and compelling story across every touchpoint

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Industrial Compute team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role The Community Engagement Lead will be the primary bridge between OpenAI and the communities in Ohio. This role ensures that OpenAI builds strong, trust-based relationships with local stakeholders, communicates proactively about our projects, and integrates community priorities into our development approach. The role spans engagement, communications, and reputation management, and will partner closely with the Economic Development and Environmental leads. Key Responsibilities Build and maintain relationships with local leaders, community organizations, NGOs, and residents. Develop and execute community engagement strategies for new and existing sites. Represent OpenAI in public forums, hearings, and community events. Partner with the Economic Development Lead on incentive compliance and community benefits. Partner with the Environmental Lead on communicating environmental stewardship and sustainability efforts. Develop proactive communications to address concerns, highlight benefits, and reduce risk of opposition. Monitor community sentiment and advise executives on risks and opportunities. Create a community engagement playbook that can scale across geographies. Qualifications 8+ years in community affairs, public engagement, or corporate communications. Proven track record engaging diverse community stakeholders for large infrastructure or technology projects. Strong public speaking and facilitation skills. Ability to manage sensitive political and reputational issues. Experienc

About the Team The Product Marketing team shapes how customers understand, adopt, and realize value from OpenAI’s technology. We work across Product, Research, Sales, Solutions, Partnerships, and Customer Success to bring customer insight into our product strategy and translate technical capabilities into clear, credible stories and solutions. About the Role AI becomes meaningful when it helps people do the work that matters to them. For a finance team, that might mean understanding complex information faster. For a healthcare provider, it might mean navigating clinical workflows more effectively. For a sales or marketing team, it might mean creating entirely new ways to reach and serve customers. We’re looking for a senior product marketing leader to shape how OpenAI serves the business functions and industries where our technology can make a meaningful difference. You’ll define how our models and products meet the needs of teams such as sales, marketing, and finance, as well as industries including financial services, healthcare, and retail. Working closely with Product, Research, Sales, Solutions, and Partnerships, you’ll identify important customer problems, influence product strategy, and build relationships with the ecosystem partners and data providers needed to bring complete solutions to market. You’ll also build and lead the product marketing team responsible for turning these opportunities into durable customer value. You might thrive in this role if you: Have 12+ years of experience in product marketing, industry marketing, solutions marketing, or enterprise go-to-market, ideally across enterprise software, cloud, data, developer, or AI platforms. Have built and led high-performing teams, mentored senior marketers, and know how to create clarity in fast-moving, ambiguous environments. Understand how different industries and business functions evaluate technology, adopt new tools, and define value. Have shaped positioning and go-to-market strategies for c

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to design and operate the partner program for technology partners, ISVs, and marketplace participants. You will turn partner strategy into a simple, scalable experience from recruitment and onboarding through enablement, benefits, performance management, and growth. About the Role You are an operational builder with strong judgment, high ownership, and a track record of turning ambiguous goals into clear programs and measurable outcomes. You are comfortable working across product, engineering, GTM, marketing, operations, legal, finance, security, and support. You balance rigorous systems and governance with a thoughtful partner experience, and you can move quickly as the ecosystem evolves. In this role, you will: Design and run the end-to-end ISV and marketplace partner program. Define partner eligibility, segmentation, tiers, benefits, requirements, and lifecycle stages. Build repeatable onboarding, technical enablement, validation, listing, launch, and growth journeys. Establish program policies, documentation, service levels, governance, and escalation paths. Create partner communications, education, office hours, playbooks, and self-service resources. Develop program metrics and dashboards covering recruitment, activation, solution quality, adoption, revenue impact, and partner health. Coordinate launches and program changes across product, engineering, GTM, marketing, legal, security, finance, support, and operations. Capture partner feedback and translate it into program, product, and operating improvements. You might thrive in this role if you have: 8+ years of experience in partner programs, marketplaces, ecosystem operations, business operations, or program management. Proven experience building or scaling a technology partner, ISV, or marketplace program. Exceptional ability to convert ambiguous goals into clear p

About the Team The Product Marketing team shapes how OpenAI brings its research, models, and products to market. We work across Research, Product, Engineering, Sales, Communications, and Marketing to translate technical advances into clear customer value, compelling market narratives, and go-to-market strategies that drive meaningful adoption. About the Role We’re looking for a senior product marketing leader to shape how OpenAI’s models and research are understood and adopted around the world. You’ll work directly with frontier research teams to understand emerging capabilities and translate them into compelling product strategies, market narratives, and customer experiences. Your scope will span frontier models, specialized models for cybersecurity and life sciences, multimodal capabilities, and the API portfolio that makes these systems accessible to developers and businesses. You’ll build and lead the team responsible for helping customers understand what our models can do, how they’re evolving, and how to deploy them responsibly. In this role, you will: Define the product marketing strategy for OpenAI’s models, research advances, and API portfolio. Embed with Research, Product, and Engineering to understand model capabilities, evaluations, limitations, and technical tradeoffs. Shape how OpenAI explains advances in AI to developers, business leaders, and the broader market. Lead positioning, launches, demonstrations, and adoption strategies across frontier, specialized, and multimodal models. Help customers navigate model selection, API access, privacy, security, and responsible deployment. Bring customer and market insights into research and product decisions. Partner with Sales, Solutions, Partnerships, and regional teams to develop customer narratives, use cases, and enablement. Work with Communications, Safety, Policy, and Legal to ensure technical claims are accurate and grounded. Build and lead a high-performing product marketing team and define success ac

About the Team Equity Administration at OpenAI is responsible for the operational foundation of our equity programs. Our team ensures equity data and reporting are reliable, our systems and integrations are resilient, and our processes and controls are built to scale globally. We work cross-functionally with Legal, Finance/Accounting, Payroll, Tax, People, and key vendors to uphold compliance requirements and enable equity strategy as the company evolves. About the Role We’re looking for an experienced Senior Manager, Global Equity Administration to lead the end-to-end equity program for a subsidiary, with a focus on high-quality execution, scalable processes, auditable controls, and reliable equity systems. You will be hands-on in day-to-day equity administration and help improve how we operate as we scale. You will report to the Head of Equity Administration and partner closely with Legal, Equity Programs, Compensation, Tax, Payroll, and Finance to ensure equity operations are accurate, timely, and employee-friendly. Location: This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Execute end-to-end employee equity administration across key lifecycle events (new grants, vesting/RSU releases, option exercises, and related transactions). Run recurring operational cycles by managing timelines, checklists, stakeholder inputs, and issue resolution. Produce audit-ready equity reporting and support accounting, compliance, and reporting needs with accurate, well-documented data. Build and maintain automated reporting (scheduled reports, dashboards, reconciliations) to reduce manual effort and improve speed and accuracy. Support equity system operations (Shareworks or comparable) including troubleshooting, configuration updates, permissions, report builds, and workflow maintenance. Partner with Internal Controls to keep process documentation, narratives,

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role OpenAI’s top-of-funnel is evolving into a signal-driven, data-orchestrated engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected systems. We are looking for a Technical Systems Program Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent platforms. This role will partner closely with Engineering, Revenue Operations, Data, and Enterprise Platform teams to operationalize scalable CRM workflows. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments. This role is based in San Francisco, CA, and the team works a hybrid schedule (Monday - Wednesday in office). We will offer relocation assistance if needed. In this role, you will: Own and drive CRM systems initiatives across support Partner with senior business stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent platforms Align cross-functional stakeholders including Revenue Operations, Support Delivery, Risk, Engineering, Data, Legal, and Enterprise Platform teams while driving prioritization and execution Help operationalize AI-native workflows by defining and building s

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Growth Marketing Manager to turn product-led growth priorities into clear audience strategies, compelling cross-channel messaging, coordinated go-to-market programs, and drive measurable, incremental growth. You will partner closely with Growth Product, Consumer Product Marketing, Lifecycle, Performance Marketing, Brand, Creative, Research, Data Science, and International Marketing to ensure that full-funnel campaigns and initiatives are supported and connected to Growth capabilities and maximize the performance of these campaigns. In this role, you will: Build the marketing layer across the Growth roadmap: acquisition, access, activation and resurrection, monetization, and the shared Growth Platform. Translate product hypotheses into audience insights, positioning, messaging, launch briefs, lifecycle journeys, landing-page narratives, performance creative, and in-product education. Maintain an integrated plan that connects the Growth product roadmap to the consumer product marketing calendar across lifecycle, performance, social, creators, partnerships, and brand moments. Serve as the subject matter expert across all Growth levers, advising teams across the organization on the most effective ways to integrate Growth into their initiatives. Partner with cross-functional teams to design and interrogate the user journey so we can align our external promises with in-product and owned-channel landing, access, onboarding, continuation, and conversion experiences. Create audience and market playbooks for new users, high-valu

About the Role The Mechanical Commissioning Project Engineer owns mechanical commissioning planning, readiness, quality coordination, and test execution oversight for the project. This role ensures mechanical systems are installed, inspected, started, balanced, controlled, and tested in a way that supports reliable integrated facility performance. Reports to the Commissioning Project Lead and partners closely with mechanical contractors, equipment vendors, design/engineering teams, the electrical commissioning lead, controls stakeholders, and vendor field/test engineers. Key Responsibilities Develop and maintain the mechanical commissioning scope, readiness criteria, inspection strategy, and discipline test execution plan. Review mechanical design packages, specifications, submittals, method statements, controls narratives, sequence assumptions, and testing requirements for commissionability and risk. Coordinate mechanical QA/QC inspections with contractors and vendor field/test engineers, including installation checks, pre-functional readiness, deficiency capture, and closeout tracking. Own mechanical commissioning procedure development and review, including equipment startup, functional testing, controls verification, balancing prerequisites, failure mode validation, and integrated systems testing inputs. Coordinate with equipment vendors on factory/site acceptance requirements, startup support, test prerequisites, documentation packages, and vendor participation during critical tests. Support readiness and execution for cooling, ventilation, hydronic, pumping, heat rejection, controls, and other project-specific mechanical systems. Lead discipline-level review of mechanical test results, deficiencies, corrective actions, retest requirements, trend logs, and acceptance evidence. Maintain mechanical commissioning dashboards and status inputs for the Commissioning Project Lead, including risk items, resource needs, test readiness, and issue aging. Partner with the E

About the Role The Electrical Commissioning Lead owns electrical commissioning planning, readiness, quality coordination, and test execution oversight for the project. This role ensures electrical systems are inspectable, testable, safe to energize, and ready for coordinated functional and integrated systems testing. Reports to the Commissioning Project Lead and partners closely with electrical contractors, equipment vendors, design/engineering teams, the mechanical commissioning lead, controls stakeholders, and vendor field/test engineers. Key Responsibilities Develop and maintain the electrical commissioning scope, readiness criteria, inspection strategy, and test execution plan. Review electrical design packages, specifications, submittals, method statements, sequence assumptions, and testing requirements for commissionability and risk. Coordinate electrical QA/QC inspections with contractors and vendor field/test engineers, including installation checks, pre-functional readiness, deficiency capture, and closeout tracking. Own electrical commissioning procedure development and review, including startup, energization readiness, functional testing, failure mode validation, controls interfaces, and integrated systems testing inputs. Coordinate with equipment vendors on factory/site acceptance requirements, startup support, test prerequisites, documentation packages, and vendor participation during critical tests. Support energization planning, switching and safety coordination, access sequencing, temporary conditions, witness points, and hold points. Lead discipline-level review of electrical test results, deficiencies, corrective actions, retest requirements, and acceptance evidence. Maintain electrical commissioning dashboards and status inputs for the Commissioning Project Lead, including risk items, resource needs, test readiness, and issue aging. Partner with the Mechanical Commissioning Lead on cross-discipline dependencies, including controls, life safety int

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Lifecycle Lead to build the company-wide owned-channel capability that helps teams reach users with relevant, timely, and trustworthy experiences. This senior, hands-on leader will set the lifecycle strategy, partner with Engineering to build the orchestration and deployment platform, and establish the operating model that allows teams across the company to launch and improve evergreen programs safely at scale. You will sit at the intersection of platform, product, and campaign strategy. You will partner with Engineering, Product, Data Science, and Analytics on the underlying systems, and with Product Marketing Managers and other client teams to design journeys that help new, active, and returning users reach value and build durable habits. In this role, you will: Partner with product to set the company-wide vision, roadmap, and operating model for lifecycle and owned-channel engagement. Partner with Engineering, Product, Data Science, and Analytics to shape the tooling and infrastructure for identity, audiences, eligibility, consent, triggers, orchestration, decisioning, frequency, experimentation, localization, quality assurance, and observability. Define scalable deployment workflows—including self-service and centrally supported paths, intake, templates, approvals, governance, service levels, and incident response—so teams across the company can launch safely and efficiently. Partner with Product Marketing Managers and other client teams to translate audience, product, and business goals into evergreen journey stra

About the Role OpenAI's ads business is scaling quickly. As the Data Scientist for Ads Demand, you will build the measurement and insight foundation for understanding demand health and advertiser value across the marketplace. You will partner closely with Ads Sales leadership and Ads Product leadership—along with Marketing Science and product and sales teams—to diagnose advertiser performance, define benchmarks, identify growth opportunities, and turn advertiser feedback into product priorities. Your work will shape demand strategy, improve advertiser outcomes, and help OpenAI build for its most valuable advertisers. What You'll Do Demand Health & Measurement Define the North Star metrics, diagnostic framework, and measurement strategy for demand health across the ads system. Build the operating view of demand across spend, active advertisers, retention, budget utilization, delivery, concentration, and mix; identify emerging risks and opportunities. Diagnose changes in demand through cohort analysis, decomposition, experimentation, and causal methods, translating findings into clear actions for Sales and Product leadership. Advertiser Performance & Benchmarks Own the end-to-end view of advertiser outcomes—including delivery, ROAS, conversion performance, retention, and budget efficiency—for individual advertisers and key cohorts. Establish actionable benchmarks by objective, vertical, advertiser size, geography, maturity, and product adoption, with statistically sound peer comparisons. Develop early-warning signals and opportunity scoring that help sales teams surface under-delivery, performance risk, and advertiser growth potential. Set standards for metric definitions, data quality, and interpretation so leaders can separate real marketplace changes from seasonality, selection effects, and measurement artifacts. Insights, Adoption & Advertiser Feedback Partner with Marketing Science, Sales, and Product to translate analysis into credible advertiser-fac

About the Team The Corporate Security team is responsible for safeguarding all OpenAI employees and executives. Our mission is to create a secure, resilient environment that allows our teams to focus on their work without risk or disruption. We manage physical security operations across offices, events, and global initiatives, partnering closely with internal teams and external agencies to stay ahead of emerging threats. About the Role As the Corporate Security Operations Manager based in Mountain View, you will own day-to-day site security operations and help develop practical physical-security strategies, policies, and procedures. You will lead vendor-managed armed and unarmed security teams, partner cross-functionally, and serve as a key liaison with local law enforcement and security partners. This is a hands-on site-operations and guard-force leadership role, not primarily an executive, investigative, or policy-leadership position. The role typically requires 4-5 days in the office each week. In this role, you will: Office Security: Develop, implement, and manage practical physical-security measures, including policies, training, and vendor relationships, to protect employees and visitors across the Mountain View site and nearby facilities. Operational Management: Own the day-to-day performance of vendor-managed armed and unarmed security teams across shifts and locations. Set clear operational expectations and ensure security personnel understand and consistently follow company policies, post orders, and procedures. Monitor security practices, identify operational risks, and drive timely, practical mitigation and remediation. Coordinate with Workplace, Facilities, building management, law enforcement, and other internal and external partners to maintain a cohesive security posture. Support broader Corporate Security operations as needed. Support or lead security operations for on-campus events. Serve as the primary point of contact for VIP and government-guest