Support Delivery Lead in United States

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

The GTM Operations Associate - Channels & Alliances will join a global team driving Datadog's next phase of growth. We are interdisciplinary thinkers with diverse backgrounds across consulting, finance, strategy, operations, and technology. Our team partners directly with GTM leaders to improve operational efficiency, support data-driven decision-making, and scale the processes and systems that enable continued growth. In this role, you will serve as an operational partner to Datadog's Channels & Alliances organization. You will execute critical business operations, support reporting and business systems, and help scale operational processes across the organization. You will work closely with cross-functional teams to ensure our C&A teams have the tools, data, and operational support they need to be successful. Success in this role requires strong attention to detail, systems thinking, and a passion for improving how teams operate. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do: Own recurring operational processes that support the global Channels & Alliances organization, ensuring execution is timely, accurate, and scalable. Build, maintain, and enhance Salesforce reports and dashboards to provide visibility into pipeline, partner performance, and other key business metrics. Partner with C&A, Revenue Operations, Systems, Sales, and other cross-functional teams to improve operational workflows, resolve business issues, and ensure data integrity across systems. Coordinate with and evaluate external vendors to support operational processes, systems enhancements, and business initiatives. Create and maintain process documentation, playbooks, and standard operating procedures to improve consistency and scalability across the organization.

This is a senior individual contributor role for someone who wants to actively shape how Engineering, one of the most important parts of how Datadog develops its people. You'll sit at the center of Datadog's biggest talent bets for Engineering: how we build leaders, define career paths and org design, evolve performance, move talent internally, and plan succession for our most critical roles. You’ll own this work end to end, from the first framing conversation with senior leaders through to delivering a program running at scale. AI is changing how Engineering builds software, and it is changing how People builds the programs that support Engineering too. This role sits at the centre of both: understanding how AI is reshaping engineering roles, skills and structures, and building AI-powered solutions within People to keep pace. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and lead complex talent programmes for Engineering, spanning leadership capability, career architecture, org design, performance, internal mobility and succession for critical roles. Partner directly with PBPs and senior leaders to turn ambiguous problems into clear programme goals, design principles and success measures. Help Engineering and People understand and respond to how AI is reshaping roles, skills and ways of working, and translate that shift into practical talent and org design choices. Stay hands-on from concept through to adoption: this is a build and run role, not a strategy and handover role. Work across Enablement, Learning, People Analytics and People Systems so what you build scales and embeds into core people processes. Equip PBPs with frameworks, tools and executive-ready narratives that support real adoption in the business. Operate in ambigu

As a Security Sales Specialist, you'll partner with Enterprise Account Executives to drive adoption of Datadog’s Security platform across key accounts. This is a high-impact role focused on positioning our Security solutions (Cloud SIEM, Cloud Workload Security, CSPM, and more) into new and existing customers—expanding our footprint and helping customers modernize their security stack in the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as the subject matter expert (SME) for Datadog Security products across a targeted account patch Collaborate closely with Enterprise AEs to support net new logo acquisition and expansion in strategic accounts Own and drive the security sales cycle from discovery to technical close, working closely with Sales Engineers Evangelize Datadog’s security story to security leaders (CISO, Security Architects, SecOps) Work cross-functionally with Datadog's partner, channel, and alliance teams to drive joint go-to-market motions Co-sell effectively with AEs and partners, contributing to deal strategy, solution alignment, and stakeholder engagement Stay informed on security trends and competitive offerings to differentiate Datadog Who You Are: Proven success selling into security buyers (CISO, SecOps, GRC, etc.) Experience co-selling in a matrixed environment, supporting or partnering with AEs and cross-functional teams Strong understanding of the partner/channel sales model, including how to navigate and influence joint selling motions Familiarity with modern security solutions such as SIEM, CSPM, CWPP, container/Kubernetes security Ability to build strong relationships with internal stakeholders, partners, and customer technical teams Datadog values people from all walks of life. We understand not everyone will meet al

As a Security Sales Specialist, you'll partner with Enterprise Account Executives to drive adoption of Datadog’s Security platform across key accounts. This is a high-impact role focused on positioning our Security solutions (Cloud SIEM, Cloud Workload Security, CSPM, and more) into new and existing customers—expanding our footprint and helping customers modernize their security stack in the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as the subject matter expert (SME) for Datadog Security products across a targeted account patch Collaborate closely with Enterprise AEs to support net new logo acquisition and expansion in strategic accounts Own and drive the security sales cycle from discovery to technical close, working closely with Sales Engineers Evangelize Datadog’s security story to security leaders (CISO, Security Architects, SecOps) Work cross-functionally with Datadog's partner, channel, and alliance teams to drive joint go-to-market motions Co-sell effectively with AEs and partners, contributing to deal strategy, solution alignment, and stakeholder engagement Stay informed on security trends and competitive offerings to differentiate Datadog Who You Are: Proven success selling into security buyers (CISO, SecOps, GRC, etc.) Experience co-selling in a matrixed environment, supporting or partnering with AEs and cross-functional teams Strong understanding of the partner/channel sales model, including how to navigate and influence joint selling motions Familiarity with modern security solutions such as SIEM, CSPM, CWPP, container/Kubernetes security Ability to build strong relationships with internal stakeholders, partners, and customer technical teams Datadog values people from all walks of life. We understand not everyone will meet al

The Language Tools team enables ~1,500 Datadog developers to build, test, and package millions of lines of Go, Python, Java, Rust, and TypeScript in our backend monorepo. Our success is measured by their productivity and satisfaction. They use the tools that we develop and support several times a day, in both development and CI environments. We use the Bazel open source build system as a foundation. The team is growing rapidly, both with Datadog and as we absorb other repositories into the monorepo. As a senior software engineer on the team, you will own projects from start to finish, both greenfield and brownfield. You will gain first-hand understanding of what Datadog developers need, and inform our roadmap. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Invent build, test and packaging tools that are simpler and more reliable to use. Push performance and cost efficiency at scale, raising cache hit rates and cutting CI times and compute spend across millions of targets. Treat CI like SREs treat prod, making sure our pipelines are green and fast. Prepare, run, and finish complex migrations. Contribute back to the Bazel ecosystem, upstreaming fixes and shaping features we depend on. Who You Are: An expert in Bazel and/or one of the languages listed above. A well-rounded engineer. You must broadly understand the various types of software projects that are built, tested, and packaged with our tools. Both careful and fearless. The changes we make impact the velocity of hundreds of engineers. They are risky but necessary. User-focused. We help Datadog engineers to use the tools that we develop, and continuously improve their usability, so they don’t need our help the next time. Ideally, you have ex

About Datadog: We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Opportunity: Datadog’s Senior Staff Engineers are technical leaders operating at the forefront of large-scale systems design, building the infrastructure that will support our next five years of growth and beyond. They do this in three major ways: As individual contributors, they bring world-class technical depth to build industry-leading systems in areas such as observability data platforms, distributed query engines, and real-time event streaming at global scale. As technical leaders, they apply broad architectural perspective and deep systems thinking to align design decisions across teams and domains. They work across complex, multi-team problem spaces to define long-term technical direction, drive large-scale initiatives forward, and ensure consistent execution. As engineering stewards, they play a key role in evolving our systems and engineering culture. They actively participate in Datadog’s senior technical community, bringing external insights and internal experience to elevate engineering standards and mentor the next generation of technical leaders. Examples of projects a Senior Staff Engineer may lead include designing and launching a new distributed data storage engine capable of handling hundreds of millions of records per second, building the real-time infrastructure behind a new observability product, or re-architecting a core service to support exponential growth in throughput and complexity. What You’ll Do: Be the technical owner of multiple critical systems or architecture areas, often spanning several t

We’re looking for a Staff Product Designer to join the APM (Application Performance Monitoring) team. This team is focused on helping engineers agentically troubleshoot and optimize their applications. You'll learn the domain and proactively spot areas for improvement, getting stakeholder buy-in as needed. You'll own your design work end-to-end while helping shape broader product direction. You'll also hold a high bar for quality across the team and help other designers build support for their decisions. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Become a design leader within APM by proactively identifying opportunities and shaping the design strategy across multiple product areas and workflows. Partner closely with PMs and Engineers to ship intuitive experiences, balancing user needs with platform scalability and engineering constraints. Conduct and synthesize qualitative and quantitative research to identify pain points, validate solutions, and guide roadmap decisions. Communicate design rationale clearly and persuasively across design, engineering, product, and executive stakeholders. Mentor and support other designers by providing feedback, sharing frameworks and workflows, and helping raise the overall design quality bar across the organization. Prototype in code to rapidly explore ideas and validate concepts. Contribute to production code using AI-assisted workflows to ensure execution matches design intent. Help the team adopt AI-enabled design workflows. Who You Are: You have 10+ years of experience in digital product design. Your portfolio demonstrates a strong track record of designing and shipping complex technical products. You use AI-assisted workflows to prototype and rapidly iterate. You have a track record of connecting

This is a senior individual contributor role for someone who wants to actively shape how Engineering, one of the most important parts of how Datadog develops its people. You'll sit at the center of Datadog's biggest talent bets for Engineering: how we build leaders, define career paths and org design, evolve performance, move talent internally, and plan succession for our most critical roles. You’ll own this work end to end, from the first framing conversation with senior leaders through to delivering a program running at scale. AI is changing how Engineering builds software, and it is changing how People builds the programs that support Engineering too. This role sits at the centre of both: understanding how AI is reshaping engineering roles, skills and structures, and building AI-powered solutions within People to keep pace. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and lead complex talent programmes for Engineering, spanning leadership capability, career architecture, org design, performance, internal mobility and succession for critical roles. Partner directly with PBPs and senior leaders to turn ambiguous problems into clear programme goals, design principles and success measures. Help Engineering and People understand and respond to how AI is reshaping roles, skills and ways of working, and translate that shift into practical talent and org design choices. Stay hands-on from concept through to adoption: this is a build and run role, not a strategy and handover role. Work across Enablement, Learning, People Analytics and People Systems so what you build scales and embeds into core people processes. Equip PBPs with frameworks, tools and executive-ready narratives that support real adoption in the business. Operate in ambiguity and influe

Are you eager to explore a career in HR? Datadog is scaling, and we are committed to investing in our people. If you are looking to get a ground floor experience in supporting a high-growth tech company as it scales, this is the place to be. You’ll be heavily involved in all things that make it possible for our employees to do great things here contributing to our success. You will have the opportunity to learn and grow from great mentors and will provide front-line support to drive the success of key People initiatives. You will be a trusted member of the global People Team and instrumental in driving efficiency and organization in your day-to-day support. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Serve as the first point of contact for employee questions received through the People Services Center, triaging when necessary. Own the administrative execution of new hire onboarding and offboarding. Own all aspects of maintaining employee changes and data throughout the full employee life cycle including employee changes in the system, organizational updates, job change letters, and audits. Champion collaborative cross functional relationships with Recruiting, IT, Payroll, and hiring managers to ensure a successful hiring process and engaging onboarding experience for new hires. Organize and maintain internal documentation and perform regular audits to ensure accuracy and completeness. Develop and regularly maintain internal knowledge base resources to empower employees to be self-directed and successful. Ensure compliance with company policies and procedures, local, state, and regional regulations. Coordinate and support new hires during the entire onboarding process, ensuring a smooth transition for each new hire Assist with salary and s

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Partner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operations Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer sa

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced, high press

We’re looking for someone to join the Datadog Procurement team and help expand the Strategic Sourcing group. Make an impact by being a trusted analyst in several buying categories and continue to prove the value that Strategic Sourcing brings to the organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Leverage AI tools (e.g., Claude, ChatGPT) to enhance market research, accelerate data analysis, and improve efficiency in sourcing workflows Identify opportunities to incorporate automation and AI into procurement processes to drive scalability and smarter decision-making Support and execute sourcing strategies directed by sourcing managers with a specific focus in G&A categories (People Team, Finance, Legal, Real Estate) Develop strong relationships with stakeholders and assist teams to independently evaluate their best practices and adopt a value-driven mindset when purchasing on behalf of the organization Lead and execute Sourcing events (RFx) Negotiate pricing and other business terms with vendors on net-new purchases and renewals Manage the renewals list for designated categories and ensure accuracy of information and proactive communication Analyze spend data and identify potential cost savings opportunities Create pricing models based on vendor proposals to quantify various buying scenarios Build license forecast models and utilization analyses for enterprise software renewals to help uncover usage and savings opportunities Collaboratively align with adjacent functions like FP&A on utilization and forecast models Operate effectively in ambiguous or evolving problem spaces, helping bring structure, clarity, and forward momentum to loosely defined sourcing initiatives Monitor market trends that impact spend categories and