Jobs in United States

Support Delivery Lead in United States

4,870 active opportunities · Updated October 2026

Explore current support delivery lead jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

D
📍 Boston, Massachusetts, United States· Full-time
✓ High-confidence listingCompany trend -89.3%

From $948K/yr

Quick readStrong listing-quality and freshness signals

Datadog’s Revenue Operations & Finance team continues to expand as we work continuously to improve and solve complex business problems. The Sales Revenue team supports Datadog’s rapid growth by collaborating with teams across the organization, providing commercial, operational, and analytical support to ensure that Datadog's business and Sales organization continues to grow as rapidly and efficiently as possible. In this role, you will gain hands-on experience managing commission processes at scale while collaborating cross-functionally with Finance, Sales, Strategy, and Operations. This is an excellent opportunity for anyone seeking high visibility, meaningful ownership, and a clear path for growth within a fast-paced SaaS environment. We are looking for a Sales Revenue Analyst to join us in Boston, MA to support our team in managing global sales team compensation calculations and new business revenue recognition. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the monthly sales commission process across multiple sales segments, ensuring accuracy, timeliness, and operational excellence Improve day-to-day operations by identifying process gaps, fixing inefficiencies, and building practical tracking for new initiatives as the business grows Analyze compensation results to identify trends, surface risks, and provide actionable insights to leadership Review deal structures and financial terms to ensure alignment with compensation policies and revenue recognition requirements Partner cross-functionally with Finance, Sales, Systems and Strategy to support compensation plan execution and business initiatives Maintain and optimize compensation systems, reporting and dashboarding by leveraging tools such as Salesforce and CaptivateIQ to ele

D
📍 Colorado, California, United States· Full-time
✓ High-confidence listingCompany trend -89.3%

From $68K/yr

Quick readStrong listing-quality and freshness signals

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced, high press

M
📍 United States· Full-time
✓ High-confidence listingCompany trend -97.2%

From $151K/yr

Quick readStrong listing-quality and freshness signals

Join the MongoDB Server Query Optimization team, and help us build a world-class distributed open-source query optimizer. Our team plays a crucial role in the experience and performance of data processing. We are responsible for the MongoDB Query Language and the lifecycle of each query, through parsing, optimization and plan selection. We have a presence across the US and Europe including New York, Dublin, Seattle, Palo Alto, and Chicago. We support office-based and remote work and align projects with convenient work hours for each time zone. We have tons of interesting problems to solve with a direct impact on users for transactional, time-series, and analytical workloads. The team is endeavoring to systematically rewrite every major component of our optimization and execution systems. We need your help to design and build the heart of a distributed, flexible schema, document database. ​​This role can be based out of our US offices or remotely in the North America region. Candidate Profile 10+ years of experience in data management systems, distributed systems, or large-scale backend engineering Experience with building production-level code with a large user base, robust design structure and rigorous code quality Degree in Computer Science or similar field, or equivalent practical experience, with strong competencies in data structures, algorithms, and software design/architecture Experience with large code bases written in C++ or another systems programming language. You'll need to trace down defects, estimate work complexity, and design evolution and integration strategies as we rewrite different components of the system A strong foundation in core database internals is essential. While direct experience in query optimization is a massive bonus, it is not a prerequisite. We are also excited to meet candidates with strong backgrounds in compilers, language transpilers, or distributed storage systems Position Expectations Innovate in the area of flexible schema d

MongoDBAWSAzureRest
M
📍 United States· Full-time
✓ High-confidence listingCompany trend -97.2%

From $151K/yr

Quick readStrong listing-quality and freshness signals

Join the MongoDB Server Query Execution team, and help us build a world-class distributed open-source database. Our team plays a crucial role in the performance and efficiency of MongoDB's data processing. We are responsible for building and improving the core execution engine that powers all queries, taking a logical query plan produced by the optimizer and turning it into reality. This includes developing the physical operators for data retrieval and manipulation, improving the runtime for complex analytical and transactional workloads, and owning critical components such as our new execution engine. In addition to the core server, we support the query execution needs of other major products like Atlas Streams, Atlas Search and Vector Search, and mongosync, making our work vital to the entire MongoDB ecosystem. You will be joining a globally distributed team with a significant presence in both North America and Europe. While this role is based in the NAMER region, you will regularly collaborate closely with colleagues across different time zones. We support both office-based work in our North America hubs like New York, as well as remote work. We have tons of interesting problems to solve with a direct impact on users for transactional, time-series, and analytical workloads. To meet the ever-increasing data demands of modern applications, we are actively evolving our query system; this includes strategically re-architecting and improving key components of our query execution engine. We need your help to design and build the core of a distributed, flexible schema document database. This role can be based out of one of our North America offices, such as NYC or Palo Alto, or remotely across North America. Candidate Profile 10+ years of hands-on, professional experience in query engine development or database internals Experience with building production-level code with a large user base, robust design structure and rigorous code quality Degree in Computer Science or

MongoDBAWSAzureRest
D
📍 USA, United States· Full-time· Remote
✓ High-confidence listingCompany trend -89.3%

From $118K/yr

Quick readStrong listing-quality and freshness signals

Datadog is seeking a motivated and experienced Security Sales Engineer to join our dynamic enterprise sales engineering team. In this role, you will play a critical part in driving our security sales efforts by providing technical expertise and delivering compelling solutions to our customers. You will work closely with our enterprise sales engineers and sales team to identify customer needs, craft go to market strategy, demonstrate the value of Datadog's security solutions, and ensure customer satisfaction. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you will do: Support the Enterprise Security Sales team in driving adoption of Datadog’s security offering within target strategic accounts. Collaborate with the broader sales team to identify and understand security requirements across Datadog’s Enterprise customer base. Conduct detailed product demonstrations and presentations, showcasing the capabilities and benefits of Datadog's security solutions. Provide technical expertise and support throughout the sales cycle, including during customer evaluations and proof-of-value initiatives. Develop and maintain a deep understanding of Datadog's security products, industry trends and current vulnerabilities, staying updated with the latest features and enhancements. Assist in the creation of technical proposals, documentation, and other sales materials. Work closely with the product management and engineering teams to relay customer feedback and influence product development. Participate in industry events, conferences, and webinars to promote Datadog's security solutions.. Who You Are : Bachelor’s degree in Computer Science, Information Technology, or a related field. Deep experience with SIEM platforms and detection pipelines, SOC workflows (alert triage

AWSAzureGCPAI
M
📍 United States· Full-time
✓ Quality checkedCompany trend -97.2%

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is seeking a Senior Analyst to support data-driven, people-focused decision making for the company. Partnering with our People team, you will transform HR and organizational data into actionable insights to help us hire the right talent, manage our overall workforce, and improve workforce effectiveness, leading to better outcomes for our people and the company. This position requires someone with strong analytical and technical skills, the ability to tell a story with data, and who is comfortable working across multiple functional areas in a fast-paced, challenging environment. This role can be based out of our NYC office or remotely in the US region. Responsibilities Partner with People teams (business partners, recruiting, culture/talent/development, etc.) to understand their questions, turn analyses into actionable data-driven insights, and make business recommendations Help develop and execute against roadmap for people data investments to both capture near-term value and set up the team for long-term success Leverage understanding of statistics to conduct analyses that help People teams make quicker, more informed decisions Write and maintain complex queries to conduct deep-dive analyses on the impact that People initiatives have on employee engagement, productivity and retention Liaise with Data Engineering and HRIS teams to create

PythonSQLMongoDBAWS
A
📍 San Francisco, United States· Full-time
✓ High-confidence listingCompany trend -99%

From $168K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Total Rewards Compensation team serves as a strategic advisor to business leaders, managers, and employees across Airbnb. We are compensation experts with a deep understanding of our stakeholders, problem solvers who use data and insights to drive value, and partners who build the tools, models, and frameworks that support sound compensation decision-making across the company. This role sits within the Compensation function and will work closely with the Technology organization and cross-functional partners including Recruiting, People Analytics, Finance, Legal and Talent. The Difference You Will Make: We are looking for a Technical Compensation Partner to serve as the dedicated compensation partner for the Technology organization, covering Engineering, Infrastructure, Machine Learning, and Data Science. This role will support VP and Director level tech leaders and their Talent Partners as the primary day-to-day compensation resource. The ideal candidate will be a strong business partner and a builder of compensation programs, tools, and data infrastructure, and must be comfortable operating with autonomy in a fast-moving environment. A Typical Day: Serve as the dedicated compensation partner for the Technology organization, supporting VP and Director level leaders, Talent Directors, and People Partners across Engineering, Infrastructure, ML/AI, and Data Science. Act as the primary point of contact for Talent Directors and senior tech leaders on new hire offers, internal equity reviews, leveling decisions, and out-of-cycle requests. Own compensation cycle execution f

PythonSQLMachine LearningAI
A
📍 United States· Full-time
✓ High-confidence listingCompany trend -99%

From $248K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Data Stewardship team is a group of passionate data practitioners with a diverse background in analytics, data modeling, governance, compliance, and scaled data quality. We are responsible for ensuring Airbnb is meeting its compliance obligations across our data ecosystem and ensuring data consumers are able to easily identify the best data for their needs. We support the pipelines, programs, and policy-bodies that make this possible. You’ll be part of the overall Data Infrastructure organization that is responsible for online and offline data infrastructure across the company, and the components that transition data between these environments. The Difference You Will Make Set the North Star: you will define the multi-year vision for Data Governance and Data Quality that scales with our global business and evolving AI landscape. Organizational Influence: Act as a primary consultant for executive leadership on data governance, ensuring that compliance and stewardship are integrated into the data product lifecycle from day one. A Typical Day Architect Ecosystems: Lead the design of overarching data architectures that don't just solve today’s batch needs but anticipate future real-time and AI-driven requirements. Scale Best Practices: Rather than just "ensuring quality," you will define the best practices, tooling, and culture that enable data organizations to maintain high-quality data autonomously. Policy Stewardship: Lead cross-functional task forces (Infosec, Legal, Privacy) to navigate complex regulatory landscapes (like GDPR or AI Act) and translate them int

JavaSQLAIGo
A
📍 United States· Full-time
✓ Quality checkedCompany trend -99%

From $180K/yr

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb, a leader in travel and hospitality, is on a mission to create a world where anyone can belong anywhere. We offer unique accommodations and experiences, crafted and curated by locals. As we expand into new marketplaces for in-person experiences and services, we are on the lookout for driven and innovative individuals to help shape our growth trajectory. The Difference You Will Make: Airbnb is seeking a Staff, Advanced Analytics, to support our Guest App team. This individual will act as a senior thought partner, supporting strategic business and product initiatives through detailed data analysis, experimentation, statistical modeling, and the development of reporting tools and metrics. The individual will be instrumental in driving product decisions for the Guest App, especially for strategically important Promotional Merchandising initiatives, to optimize for the company's objectives and ensure optimal experiences for guests. A Typical Day: Be the Advanced Analytics owner and expert on domain datasets. Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches. Apply technical expertise with quantitative analysis, experimentation, data mining, forecasting and the presentation of data to identify trends and patterns that can inform decision-making. Collaborate closely with Product, Engineering, Finance, Marketing, Operations, Data Science, Advanced Analytics, Data and Analytical Engineering, and other cross-functional teams to provide actionable insights. Design, execute, and analyze experime

PythonSQLAgileAI
A
📍 United States· Full-time
✓ High-confidence listingCompany trend -99%

From $244K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: AI and ML are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing, we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Core ML team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting Generative AI technologies to enable an intelligent, scalable, and exceptional service experience. The team develops and enhances AI models, ML services, and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning, and guardrails for a wide range of applications at Airbnb. The richness of Airbnb's data, the complexity of its marketplace, and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to long-term innovation to solve complex problems, and to do that we need experienced ML ​​The Difference You Will Make: In this Senior Staff role, you will set technical direction and lead execution for ML evaluation and the end-to-end data flywheel powering CSxAI products (e.g., assistive agents, issue resolution, and tooling). Your work will define how we measure quality, how we turn feedback into learning signals, and how we continuously improve models and products safely and efficiently. You will partner closely with product, engineering, design, operations to build evaluation systems that are trusted, scalable, and actionable - connecting offline metrics to online outcomes. A Typical Day: Define evaluation strategy and suc

AgileAIGoRust
A
📍 United States· Full-time
✓ High-confidence listingCompany trend -99%

From $204K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Hotels represent one of Airbnb's most exciting growth frontiers, bringing professional hospitality partners onto the platform and making it possible for guests to choose Airbnb for every kind of trip. By ensuring a robust and exceptional hotel supply, the Revenue Operations team plays a critical role in shaping Airbnb's future and delivering on its mission to create a world where anyone can belong anywhere. The Revenue Operations team partners across the company to build world-class Sales, Onboarding, and Account Management capabilities. We support partners across the full journey – from identifying and acquiring the right supply in the right markets, to seamless onboarding and integration, to the tools, programs, and insights that help partners grow and succeed on our platform. We own critical growth levers that ladder directly into business goals, and we build the central infrastructure that powers in-market execution for field teams worldwide. The Difference You Will Make: Acquiring the right hotels in the right markets is one of the most critical drivers of Hotels growth at Airbnb – and this role sits at the center of that effort. As Sr. Lead, Revenue Operations – Hotels Acquisition, you will own the global acquisition operations strategy, partnering with regional sales leaders, marketing, product, and central analytics teams to drive funnel performance, optimize conversion, and scale what works across markets. You will serve as the global subject matter expert on hotel acquisition levers — bringing strategic clarity to how and where we acquire supply, translat

O
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -84.1%

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We translate real-world user and operational signals into timely decisions, practical interventions, and improvements to our products and systems. This role will take on new, ambiguous, or underdeveloped operational risks and help mature them into scalable capabilities. We work across USRO and partner closely with Product, Engineering, Data Science, Product Policy, Legal, Safety, Support, and external vendors or partnership stakeholders. About the Role We are seeking a Senior Operations Analyst to take on complex, ambiguous safety and risk problems and turn them into practical operational solutions that can scale. This is a senior individual-contributor role for a versatile operator who is comfortable moving between queues, investigation, analysis, workflow design, hands-on execution, and cross-functional leadership. Depending on team needs, the role may focus on emerging-risk incubation, cloud deployment partnerships, or other new operational areas. You will be expected to move quickly, work hands-on, and create structure without waiting for perfect requirements or a large support team. The work starts with the problem, not a prescribed process. You may investigate unstructured user signals, stand up a lightweight workflow, build an AI-assisted tool, improve an existing operation, or help a new launch become operationally ready. The goal is to produce durable systems that other people can run, not simply complete a series of individual tasks. The portfolio will change with company priorities and may span established harm areas, emerging-risk incubation, cloud deployments and partnerships, device safety, or new product launches. Some hires may focus primarily on cloud deployment operations, including launch readiness, partner coordination, safety workflows, and operational monitoring. You will ty

SQLAWSRestAI
PE
📍 Austin, Texas, United States· Full-time
✓ Quality checked

MDM TechnologyMDM Technology, a company affiliated with Dun & Bradstreet, provides enterprise-grade master data management (MDM) solutions that help organizations create a single, trusted view of business entities. By cleansing, matching, linking, and enriching data, anchored by the global standard D‑U‑N‑S® Number business identifier, MDM Technology enables accurate identity resolution across systems to support analytics, compliance, and AI workflows across industries. The Senior Quality Assurance Engineer ensures our software meets user and product needs. The role creates and maintains project test plans, defines and tracks quality assurance metrics, collects and analyzes data for software process evaluation and improvements, and integrates them into business processes combining deep technical expertise in API and Integrations testing and Automation. This role must show a passion for AI enabled Software Quality practices Leveraging modern AI tools to improve testing efficiency, accelerate release cycles, and enhance software reliability across complex enterprise integration.

PE
📍 Jacksonville, Florida, United States· Full-time
✓ Quality checked

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Building Maintenance Specialist is responsible for supporting day-to-day operations of our offices, including building and property maintenance, project support, custodial services, and mailroom operations. This role will assist the Supervisor, Facilities in ensuring the efficient operation of building engineering activities and will coordinate with vendors and subcontractors as needed. Support preventive maintenance and repairs for building systems, equipment, and facilities; monitor and improve building operations; and contribute to trade-related tasks such as light carpentry, plumbing, electrical work, painting, roofing, and HVAC maintenance.

O
Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -84.1%

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are looking for a senior, hands-on operator to own Order Management and Billing execution across OpenAI’s cloud marketplace and partner ecosystem, including platforms such as AWS, GCP, Oracle Cloud, GovCloud, and future channels. This senior individual contributor role will translate partner requirements into scalable workflows and ensure launch readiness, accurate billing, and reliable daily execution. As a senior individual contributor within the Cloud Marketplaces team, you will own the end-to-end order-to-invoice lifecycle for your assigned portfolio. You will ensure that private offers, commercial terms, provisioning, pricing, usage, billing data, credits, settlements, and partner-specific reporting flow through our systems accurately, on time, and with audit-ready controls. You will implement and continuously improve the common cloud marketplace operating model, lead cross-functional execution for your assigned portfolio, and surface risks, requirements, and improvement opportunities. You will partner across Revenue Systems, Product, Engineering, GTM, Finance, Partner Operations, and external marketplace stakeholders. This role is critical to building the operational backbone for OpenAI’s expansion across cloud marketplaces and government-cloud channels. You will combine deep operational judgment with process and control execution, automation, clear communication, and hands-on problem solving to improve billing reliability, partner experience, customer outcomes, and financial integrity at scale. This role

AWSGCPRestAI
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