Support Specialist in United States

The Team Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, deployment machinery, and observability and alerting systems. The Fabric team manages the infrastructure that enables secure communication between systems and from the public internet. Their responsibilities encompass network architecture, service mesh, and edge load balancing, ensuring customer data remains safe in transit. The team plays a crucial role in developing and maintaining the reliable and globally connected multi-cloud network that supports MongoDB products. This role can sit in our NYC HQ, our smaller Austin, Palo Alto, or San Francisco offices, or fully remote from anywhere in North America. When based in an office, we provide hybrid work accommodation. Role Overview We are seeking a talented Site Reliability Engineer (SRE) with a strong networking background to join the Fabric team. This role is pivotal in building and maintaining the robust infrastructure necessary for secure and efficient communication between our services. As an SRE on the Fabric team, you will leverage your expertise in networking, distributed systems, and automation to ensure our systems are resilient, scalable, and reliable. The ideal candidate should Have 10+ years of experience working on software and operating distributed systems, with deep expertise in networking fundamentals and a good understanding of how the internet works, e.g. TCP/IP (including IPv6), DNS, TLS/mTLS, BGP, tunnels, overlays, and SDN principles Possess a customer-focused mindset, driving improvements that benefit end-users Value efficiency in processes and operations, and display a strong preference for automation over manual processes (“allergic to ops work”) Be intimately familiar with modern cloud-based infrastructure and the network design prim

Overview: The Data Acquisition team within the Foundations organization at OpenAI is responsible for all aspects of data collection to support our model training operations. Our team manages web crawling and GPTBot services and works closely with Data Processing, Architecture, and Scaling teams. We are looking for a skilled Software Engineer to join our Data Acquisition team. Responsibilities: Own and lead engineering projects in the area of data acquisition including web crawling, data ingestion, and search. Collaborate with other sub-teams, such as Data Processing, Architecture, and Scaling, to ensure smooth data flow and system operability. Work closely with the legal team to handle any compliance or data privacy-related matters. Develop and deploy highly scalable distributed systems capable of handling petabytes of data. Architect and implement algorithms for data indexing and search capabilities. Build and maintain backend services for data storage, including work with key-value databases and synchronization. Deploy solutions in a Kubernetes Infrastructure-as-Code environment and perform routine system checks. Conduct and analyze experiments on data to provide insights into system performance. Qualifications: BS/MS/PhD in Computer Science or a related field. 4+ years of industry experience in software development. Experience with large web crawlers a plus Strong expertise in large stateful distributed systems and data processing. Proficiency in Kubernetes, and Infrastructure-as-Code concepts. Willingness and enthusiasm for trying new approaches and technologies. Ability to handle multiple tasks and adapt to changing priorities. Strong communication skills, both written and verbal. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an

Overview: The Data Acquisition team within the Foundations organization at OpenAI is responsible for all aspects of data collection to support our model training operations. Our team manages web crawling and GPTBot services and works closely with Data Processing, Architecture, and Scaling teams. We are looking for a skilled Full-Stack Engineer to join our Data Acquisition team to build and optimize the interfaces and tools that power our data infrastructure. Responsibilities: Develop and maintain full-stack applications that support data acquisition, including internal tools and dashboards. Collaborate closely with cross-functional teams, including Data Processing, Architecture, and Scaling, to ensure seamless data ingestion and workflow management. Design and implement APIs to facilitate data interactions between internal services and external data sources. Enhance user experience by developing intuitive web-based interfaces for managing and monitoring data pipelines. Optimize backend services for performance, scalability, and security in a distributed computing environment. Work with legal and compliance teams to ensure our data acquisition processes adhere to privacy regulations and best practices. Deploy and maintain infrastructure using Kubernetes and Infrastructure-as-Code (IaC) methodologies. Analyze system performance, conduct experiments, and improve data workflows to maximize efficiency. Qualifications: BS/MS/PhD in Computer Science or a related field. 4+ years of industry experience in full-stack development. Proficiency in frontend frameworks (React, Vue, or similar) and backend technologies such as Python, Node.js, or Go. Strong expertise in RESTful APIs, GraphQL, and database design (SQL and NoSQL). Experience building data-intensive applications that handle large-scale datasets. Familiarity with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker). Prior experience with web crawling and large-scale data processing is a

At TaylorMade, we are committed to building the best teams – starting with passionate and innovative individuals. We are looking for an experienced HR Business Partner to join our team and help us continue to build. This role has an opportunity to support our unique corporate culture where employees are engaged and creative to evolve the business and drive results. The HR Business Partner works with Executives and company leadership to strengthen employee and organizational capabilities. This role provides vital leadership in change management initiatives needed to support company culture and business strategies. Essential Functions and Key Responsibilities: Advise and coach leaders within assigned business units to maximize effectiveness in managing people and organizational challenges. Partner with company leadership to understand the business unit’s priorities, initiatives, financial requirements, and organizational structures to identify opportunities and challenges with hiring, retaining, and growing talent. Work closely with leadership in structuring and developing teams to maximize performance and employee engagement. Analyze areas of opportunity for development and training designed to enhance employee skills to be best in class and foster a culture of creativity and innovation. Ensure consistency and fairness, as well as alignment with Company policy and culture to improve employee morale and productivity. Responsible for headcount management and oversight within business units to align with Annual Operating Plan. Along with leadership, strategize to determine best utilization of open headcount based on business strategy. Establish credibility throughout the organization of people management using deep employee relations skills. Coach employees on various human

Topgolf is rolling out a Partnership platform strategy across sponsorships, media, and licensing - delivering impact at scale to support continued expansion and entertainment opportunities for millions of fans. As we build toward this next chapter, the Sr. Manager, Regional Partnerships will play a key role in bringing that vision to life at the regional level - identifying the right brand partners, building high-value pipeline, and closing regional sponsorship deals and Swing Suites business that drive revenue and expand Topgolf’s commercial footprint. This is a revenue-driving leadership role at the center of Topgolf's partnership business. You'll identify the right brands, develop strategic partnerships, and close five- and six-figure sponsorships and Swing Suites sales that help shape the future of Topgolf's commercial platform. Because many regional buyers are interested in both sponsorship and experiential entertainment solutions, this role is intentionally designed to sell across both offerings. Key Responsibilities Drive high-volume outbound prospecting to build and maintain a strong pipeline of regional brand partners, marketing decision-makers, and Swing Suites buyers. Prioritize outreach and pipeline development within target regional categories - the defined category focus will be established in partnership with regional and national leadership post-hire; national programs will address broader category opportunities separately. Create, package, and present regional sponsorship platforms and Swing Suites solutions that unlock revenue across Topgolf’s physical venues, digital channels, and experiential assets - while driving measurable venue traffic and delivering tangible guest benefits through partner activations. Develop compelling pitch materials and sales narratives for both regional sponsorships and Swing Suites that make the Topgolf value proposition impossible to ignore

Topgolf is rolling out a Partnership platform strategy across sponsorships, media, and licensing - delivering impact at scale to support continued expansion and entertainment opportunities for millions of fans. As we build toward this next chapter, the Regional Director, Partnerships will lead a regional sales team while carrying their own number - setting the standard as both a coach and a closer. This is a revenue-driving leadership role at the center of Topgolf's partnership business, with a dual mandate: building and owning both regional corporate sponsorships and the Swing Suites P&L as distinct local product lines. Because many regional buyers are interested in both sponsorship and experiential entertainment solutions, this role is intentionally designed to sell across both offerings. You'll identify the right brands, develop strategic partnerships, and close sponsorships and Swing Suites sales ranging from five to seven figures that help shape the future of Topgolf's commercial platform, while leading a team of direct reports selling across both revenue streams and staying personally accountable for closing deals. P&L and Business Ownership Own the full P&L for the regional partnerships business, including both corporate sponsorships and the Swing Suites product line - set targets, manage budget, and be accountable for hitting financial goals without escalation. Lead all financial forecasting, planning cycles, and revenue reporting for both revenue streams in direct partnership with Finance - ensuring targets are clearly defined, tracked, and communicated across the team. Develop and maintain a deep command of Topgolf’s Corporate Partnerships business model and Swing Suites product strategy - using that knowledge to make fast, informed decisions across both lines of business. Own all aspects of the regional partnerships business - strategy, budget, staffing, and execut

We are seeking a skilled and adaptable Field Applications Engineer to act as a key technical liaison between internal teams and our venue partners. In this role, you will support the deployment, integration, and performance of Topgolf’s custom hardware and electronics products, working closely with our hardware and software engineering teams, product management, quality engineering, and customer support. You will also collaborate directly with venue operations and customer engineering teams to ensure our systems are seamlessly installed, calibrated, and supported in the field. This position also includes generating quick-turn engineering drawings, CAD models, and specifications to help streamline deployment activities and reduce load on core engineering teams—contributing both field insight and technical documentation agility. The ideal candidate thrives in fast-paced, cross-functional environments and is passionate about solving real-world engineering challenges in live venue settings. Job Responsibilities Collaborate with hardware and software engineering teams to ensure successful design validation and deployment of custom hardware solutions at Topgolf venues. Act as a critical conduit between product management, quality engineering, and customer support to integrate field feedback into ongoing product improvements. Partner directly with venue operations and customer engineering teams to install, configure, test, and troubleshoot hardware and system integrations on-site. Support the end-to-end rollout process—from pilot validation to full-scale venue deployment—while maintaining quality and performance expectations. Investigate and resolve system-level issues in field deployments, identifying root causes and working with engineering to develop permanent solutions. Document best practices, common field issues, and integration workflows to improve future deployments and knowledge sh

Job Responsibilities Plan and organize training programs and workshops. Develop curriculum and learning materials for various courses. Facilitate training sessions and deliver engaging presentations. Assess and evaluate the effectiveness of training programs. Provide guidance and support to participants during training. Collaborate with subject matter experts to ensure accuracy and relevance of content. Maintain training records and participant feedback. Critical Skills & Experience Requirements Bachelor's degree in Education, Training, or related field. Proven experience in curriculum development and training delivery. Strong presentation and communication skills. Ability to engage and connect with diverse audiences. Proficiency in instructional design and adult learning principles. Organizational skills and attention to detail. Knowledge of training evaluation methods. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, base

Job Responsibilities Clear and reset tables efficiently to provide a clean dining & gaming environment for guests. Assist Bay hosts and Bartenders in delivering food and beverages to guests. Keep the venue well-stocked with necessary supplies. Maintain a clean and organized work area. Assist in various tasks to support the Bay host team as needed. Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Critical Skills & Experience Requirements Excellent teamwork and communication skills. Ability to work in a fast-paced and dynamic environment. Strong attention to detail and cleanliness. No specific prior experience required; training will be provided. Min 12.00 - Max 12.00 Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family st

Job Responsibilities Plan and organize training programs and workshops. Develop curriculum and learning materials for various courses. Facilitate training sessions and deliver engaging presentations. Assess and evaluate the effectiveness of training programs. Provide guidance and support to participants during training. Collaborate with subject matter experts to ensure accuracy and relevance of content. Maintain training records and participant feedback. Critical Skills & Experience Requirements Bachelor's degree in Education, Training, or related field. Proven experience in curriculum development and training delivery. Strong presentation and communication skills. Ability to engage and connect with diverse audiences. Proficiency in instructional design and adult learning principles. Organizational skills and attention to detail. Knowledge of training evaluation methods. Min 18.00 - Max 18.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrim

Job Responsibilities Plan and organize training programs and workshops. Develop curriculum and learning materials for various courses. Facilitate training sessions and deliver engaging presentations. Assess and evaluate the effectiveness of training programs. Provide guidance and support to participants during training. Collaborate with subject matter experts to ensure accuracy and relevance of content. Maintain training records and participant feedback. Critical Skills & Experience Requirements Bachelor's degree in Education, Training, or related field. Proven experience in curriculum development and training delivery. Strong presentation and communication skills. Ability to engage and connect with diverse audiences. Proficiency in instructional design and adult learning principles. Organizational skills and attention to detail. Knowledge of training evaluation methods. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: Join a mission-driven organization at a transformative moment in employer-sponsored health care. As Executive Medical Director, Clinical Business Solutions at Aetna, a CVS Health company, you will lead the clinical team that serves as the clinical voice to our Commercial plan sponsors, prospects, and their advisors, demonstrating how Aetna’s clinical capabilities reduce cost, improve population health, and strengthen the member and provider experience. Reporting directly to the Vice President, Chief Medical Officer, Commercial & Innovation, you will direct a national team of clinicians (MD, RN, NP) providing clinical support to Aetna’s National Accounts, Large Group, and Public & Labor businesses, in close partnership with Field and Account teams. You will lead and continuously improve the operations of the team to raise the level and quality of clinical support delivered to the Field, while sharing directly in its external work — including personally cultivating and holding relationships with key brokers, consultants, and plan sponsors. The role is deliberately bidirectional. You will bring the voice of the customer and the producer community back into the organization, partnering with Clinical Operations, Medical Affairs, Commercial Product, and others to ensure our clinical offerings reflect what the market requires. <p

Job Title: Desk Officer - Spanish Language Enabled Job Summary: Our Beacon program is seeking a highly experienced Desk Officer, with Spanish language skills, to support our mission to counter global threats. The ideal candidate will have a strong background in intelligence analysis, operations, and counterintelligence, with a focus on supporting complex operations. You will be responsible for providing analytical support to operational personnel, managing, and tracking cases, and conducting research and analysis to inform operational decisions. Requirements: Requires possession of a current/active TS/SCI with Polygraph. Candidates who do not possess this clearance will be disqualified. • Education: A bachelor’s degree in any discipline from an accredited college or university, or equivalent work experience. • At least 7 years of direct customer experience focused on intelligence operations and analysis. • Language Proficiency: Spanish 3&#43; • Certifications: Relevant professional certifications are preferred. Experience: • Experience supporting complex operations or programs. • Experience working in a fast-paced, dynamic environment. • Experience working in a global or regional context. • Experience in multiple areas, such as countering illicit activities, intelligence analysis, or counterterrorism. Skills: • Research and analysis skills, including open-source research and data analysis. • Excellent interpersonal and organizational skills. • Ability to prioritize competing requirements and manage multiple tasks. • Proficiency with standard office software and databases. • Ability to communicate complex ideas clearly, both verbally and in writing. • Ability to adapt to new tools and technologies. Knowledge: • Knowledge of Intelligence Community operations and best practices. • Understanding of relevant laws

Leidos is looking for our next TS/SCI-cleared Elastic Search Engineer to join a high-energy team building and deploying a cutting-edge technology stack to support our client’s mission to centralize and standardize Tasking, Collection, Processing, Exploitation and Dissemination (TCPED) of Open Source Intelligence (OSINT) across the DoD and IC enterprise. We integrate off the shelf and newly development software to sustain and enhance the TCPED platform. We leverage cloud-based computing, artificial intelligence (Al), machine learning (ML) and cross-domain transfer systems to provide cutting edge data exploitation, enrichment, triage, and analytics capabilities to Defense and Intelligence Community members. DTP advances the state of the art in mission-focused big data analytics tools and micro-service development spanning the breadth of Agile sprints to multiyear research and development cycles. As an Elastic Search Engineer, you’ll be a member of our platform engineering team and help develop, deploy and maintain nosql databases as foundational elements of our microservice eco-system using a Kubernetes as foundational platform. You’ll also support the adoption of GitOps best practices across cross-functional engineering teams. In this fast-paced environment, you’ll collaborate closely with systems engineering, architecture, development, security, operations, and integrations teams. Work is conducted on-site at our client location in Bethesda, MD. Key Responsibilities Include: Deploy, triage, debug, and maintain production class databases like Elasticsearch and Redis Design and support database configuration management strategies across air-gapped network fabrics Partner with Systems Engineers to architect solutions for new capabilities Contribute to operational monitoring capabilities to provide proactive system notifications Contribute technical input to engineering documentati

Become a part of our caring community The Business Intelligence Lead serves as the primary analytics and enrollment operations expert supporting Medicaid Enrollment. This role is responsible for leading state implementation readiness efforts, regulatory and contractual reporting support, enrollment analytics, compliance monitoring, and analytics modernization across Medicaid markets. The Business Intelligence Lead solves complex business problems and operational challenges using internal and external data sources to provide actionable insights and strategic direction to business leaders. This role serves as the primary analytics lead supporting Medicaid Enrollment Operations initiatives, with responsibility for state implementation readiness, enrollment analytics, compliance monitoring, and scalable solution architecture. This associate functions as a strategic individual contributor and internal consultant, partnering with business leaders, operational teams, compliance organizations, and technology partners to design and implement analytics solutions. The Business Intelligence Lead exercises independent judgment and decision-making authority on complex issues affecting state compliance, enrollment operations, contractual reporting obligations, membership reporting, reconciliation processes, and operational performance. The role leverages modern analytics platforms including Databricks, Power BI, SQL, and cloud-based data environments to create reusable and scalable solutions supporting current and future Medicaid market expansions. This associate is expected to influence strategy, identify opportunities for operational efficiencies, establish reporting standards, and drive modernization efforts that reduce implementation effort while improving compliance, operational visibility, and business outcomes. Use your skills to make an