Support Team Lead in United States

We anticipate the application window for this opening will close on - 9 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Process Engineer II will support the development of manufacturing processes and battery designs for New Product Development at the Medtronic Energy and Component Center (MECC) for Cardiac Rhythmn Management (CRM) business. MECC supports the design, development, and production of power components used in implantable devices. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We are working onsite a minimum of 4 days per week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require less than 10% travel to enhance collaboration and ensure successful completion of projects. Responsibilities may include the following and other duties may be assigned: Work with cross-functional teams including Design, Operations, Quality, and Reliability to develop processes for batteries in a regulated industry; ensure processes and designs are compatible and in compliance with regulations Contribute to the innovation, development and/or optimization of new manufacturing concepts, processes and procedur

We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes. Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and acting promptly. This role supports the NYC territory and requires candidates to reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as bus

Job Title Remote Service Engineer, IGT-S (Remote-Based) Job Description Exciting opportunity combine your technical, networking, and customer interaction skills utilizing the latest remote access technologies to assist healthcare customers with IGT - Fixed Systems products. Your role: Acting as a Remote Service Engineer (RSE), the aim of your job is to provide telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners, utilizing the latest remote access technologies. Acting as a Philips Representative in response to customer inquiries and providing telephone and remote technical support to external customers Resolving customer service events by leveraging Philips tools and resources as needed Timely escalation of customer product issues for evaluation and action by higher level support Utilization of appropriate remote tools to resolve issue and thus avoid dispatching of service call to Field Service Engineer Implementing best practices and process improvements while diagnosing problems, apply effective solutions and determine follow up actions Driving increased productivity through utilization of remote tools and technical skills Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities. You're the right fit if: You’ve acquired 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment. Philips Image Guided Therapy (IGT) System - Azurion and/or Alllura systems experience and training is required. Your skills include the ability to understand and apply electronic, mechanical

Job Title Senior Supplier Quality Engineer Job Description The Senior Supplier Quality Engineer ensures supplier quality, compliance, and process capability across sustaining activities within Philips’ Image Guided Therapy Devices business. Your role: Serves as the primary Supplier Quality Engineering point of contact for the Colorado Springs, CO facility, providing on-site support ensuring timely alignment with site Quality, Manufacturing, R&D, Sustaining Engineering, Procurement, and supplier stakeholders. Leads and owns MSA, PFMEA, Control Plan, SPC, PV&V, FAI, IQ/OQ/PQ, and related APQP / PPAP activities to ensure supplier process capability, validation readiness, and compliance with quality requirements. Leads APQP / PPAP execution for supplier transfers, supplier changes, SICRs, and sustaining projects supporting the Fremont, CA manufacturing facility. Facilitates Design for Excellence collaboration between R&D, Sustaining Engineering, Manufacturing, and suppliers to improve design quality, manufacturability, supplier process robustness, and long-term product performance. Ensures Critical to Quality characteristics are clearly defined, flowed down to suppliers, validated through appropriate controls, and maintained throughout production. Leads supplier audits, including initial qualification, for-cause, and follow-up audits, to assess supplier compliance with applicable quality system requirements, regulatory expectations, process controls, and supplier agreement obligations. Leads supplier qualification activities for addition to the Approved Supplier List, including supplier capability assessment, quality system maturity evaluation, technical readiness, risk classification, approval documentation, and onboarding completion. Leads supplier-related non-conformance investigations, including defect

Job Title Technical Consultant - Patient Monitoring (Field: Kansas City, KS/MO) Job Description Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes. Your role: Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows. Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches. Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing. Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long-term performance. Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies. Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues. Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures. Follow configuration management and version control practices to ensure consistency, knowledge sharing, and scalable support for future implementations. Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes. Continuously build technical expertise and contribute to knowledge sharing and improvement initiatives that enhance service delivery and customer satisfaction.

Job Title Healthcare Technical Consultant - Field Based in Springfield, Missouri Job Description Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes. Your role: Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows. Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches. Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing. Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long-term performance. Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies. Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues. Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures. Follow configuration management and version control

Job Title Healthcare Technical Consultant - Field Based in St. Louis, Missouri Job Description Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes. Your role: Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows. Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches. Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing. Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long-term performance. Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies. Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues. Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures. Follow configuration management and version control p

Job Title Technical Consultant - Patient Monitoring (Field: Northern IL/WI) Job Description Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes. Your role: Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows. Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches. Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing. Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long-term performance. Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies. Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues. Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures. Follow configuration management and version control practices to ensure consistency, knowledge sharing, and scalable support for future implementations. Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes. Continuously build technical expertise and contribute to knowledge sharing and improvement initiatives that enhance service delivery and customer satisfaction. <

Work Flexibility: Field-based Stryker Position Title: Trauma Sales Representative Schedule & On-Call Requirements This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization. Please see the link below for more information: Why I am Rebuilding Lives About the Role Join a fast-paced medical device sales environment where clinical expertise, customer support, and sales execution come together. As a Trauma Sales Representative, you will partner with orthopedic surgeons, operating room teams, and hospital staff to provide products and technical support for trauma procedures while managing a designated sales territory. This role combines consultative sales, surgical case coverage, inventory management, and customer education. Success is measured through territory performance, customer support responsiveness, product utilization, inventory accuracy, and achievement of assigned business objectives. What You Will Do Manage a designated territory to achieve sales goals, business objectives, and market growth targets. Provide on-site support for trauma procedures by ensuring the appropriate products, instruments, and implants are available when needed. Educate surgeons, operating room staff, and healthcare professionals on product functionality, surgical applications, and new product offerings. Conduct customer visits

Work Flexibility: Field-based Sales Representative – Neurosurgical (NS) Step into a field-based sales role focused on supporting neurosurgical procedures and helping healthcare providers evaluate innovative medical technologies. In this role, you'll work directly with surgeons, hospital teams, and clinical staff across your territory, providing product expertise , procedural support, and consultative sales solutions in fast-paced clinical environments. This is an opportunity to build a territory, develop trusted customer relationships, and contribute to the growth of a leading medical technology portfolio. NS Product Portfolio: Stryker | Neurosurgical What You Will Do Drive sales performance by promoting and selling neurosurgical products across an assigned territory while meeting or exceeding sales goals. Support product evaluations, surgical procedures, and clinical demonstrations in operating rooms and procedural settings. Educate surgeons, nurses, and healthcare professionals on product applications, clinical data, and economic value. Build and maintain relationships with hospitals, health systems, su

Work Flexibility: Hybrid What you will do - As a Supply Planner, you will develop and maintain end-to-end supply plans for assigned manufacturing sites and third-party suppliers within your franchise. You will partner closely with Production, Procurement, Finance, Integrated Business Planning (IBP), Customer Service, and site leadership to ensure a balanced, data-driven approach to supply planning. You will play a key role in aligning supply, capacity, inventory, and demand strategies to support business objectives, service requirements, and long-term growth. Working cross-functionally with Operations, Engineering, Quality, and divisional teams, you will help ensure the right product is available at the right place and time while optimizing inventory and resource utilization. Create a Master Resource Plan based on the latest demand signal to cover what needs to be produced or purchased as a finished product and ensure that within the process there is sufficient raw materials and components to support the required supply plan up to 24 months’ time horizon Create capacity plans based on the latest demand signal and identify where there is any potential bottlenecks or risks to supply and to develop and recommend appropriate proposals to mitigate and to ensure that the plant or 3rd party can meet the future demand Identify where there is significant underutilization which could impact the costs of supply Develop a supply plan across a complex portfolio and multiple sites if required as franchise maturity develops Work on capability building as part of cross functional teams and add expertise in creating the optimal solutions Set the correct levels of inventory within the supply plan by understanding the demand volatility and supply chain lead times Create a safety stock strategy and plan that enables cont

Work Flexibility: Field-based Sales Representative – Neurosurgical (NS) Step into a field-based sales role focused on supporting neurosurgical procedures and helping healthcare providers evaluate innovative medical technologies. In this role, you'll work directly with surgeons, hospital teams, and clinical staff across your territory, providing product expertise, procedural support, and consultative sales solutions in fast-paced clinical environments. This is an opportunity to build a territory, develop trusted customer relationships, and contribute to the growth of a leading medical technology portfolio. NS Product Portfolio: Stryker | Neurosurgical What You Will Do Drive sales performance by promoting and selling neurosurgical products across an assigned territory while meeting or exceeding sales goals. Support product evaluations, surgical procedures, and clinical demonstrations in operating rooms and procedural settings. Educate surgeons, nurses, and healthcare professionals on product applications, clinical data, and economic value. Build and maintain relationships with hospitals, health systems, surgeons, and key clinical stakeholders. Identify new business opportunities, account expansion opportunities, and territory growth initiatives. Track sales activity, territory performance, and customer engagement using approved business tools and reporting processes. Coordinate case coverage and provide on-site support during neurosurgical procedures. Collaborate with regional leadership to develop territory plans, prioritize accounts, and execute business objectives. What You Will Need Required Qualificatio

Work Flexibility: Field-based It's Time to Join Stryker! What You Will Do As the Clinical Specialist with Stryker Enabling Technologies you will provide clinical product support to hospital staff and provide on-site guidance and assistance during surgical procedures. You will provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to insure procedural efficiency. You will utilize proprietary software to prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance. You will provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system. You will provide case coverage at accounts. You will support the development and execution of the sales plan as well as grow the utilization of the navigation technologies by increasing volume with current and potential surgeons. You will actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts. <

Job Details: Job Description: Contributes to module process development, process integration flows, and equipment configuration for manufacturing modules. Supports yield improvement initiatives by analyzing defect data, conducting experiments, and assisting in risk assessments. Electrcial characterization of transistors and analysis of data to help yield or improved process conditions. Collaborates with engineering teams to optimize metrology strategies and troubleshoot process flow issues. Contributes to continuous improvement efforts in high volume manufacturing environments. As an intern, learns and applies knowledge, builds skills, and explores future career opportunities through hands on experience and projects that support Intel business goals in a collaborative environment Qualifications: You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum qualifications and are considered a plus factor in identifying top candidates. Experience listed below would be obtained through a combination of your schoolwork, classes, research, relevant previous job, and/or internship experiences. Minimum qualifications: Must be pursuing a PhD degree in a hard science discipline such as Electrical Engineering, Physics, Materials Science.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The App Messaging Product Manager owns the vision, strategy, roadmap, and performance of app messaging capabilities that support customer engagement across digital channels. This role serves as the primary liaison between business, marketing, technology, and analytics teams, translating customer and business needs into scalable product solutions. The Product Manager drives prioritization, experimentation, measurement frameworks, and continuous optimization to improve engagement, adoption, and customer experience. Success in this role requires strong product leadership, stakeholder management, analytical rigor, and the ability to influence cross-functional teams to deliver high-impact outcomes. Required Qualifications · 5&#43; years of digital product management or ownership, or customer engagement experience. · 5&#43; years of experience defining product strategy, roadmaps, and requirements for customer-facing digital products. · 5&#43; years of experience working in healthcare, retail, loyalty, or customer engagement environments. <sp