Support Team Lead in United States

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Making data-driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide golden datasets and tooling to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively. In addition, Plaid will not be successful if we can't move quickly. We build the data systems and tools that enable everyone at Plaid to be data-driven, making analytics easy, obvious, and proactive across the company. Data Engineers heavily leverage SQL and Python to build data workflows that integrate with our Golang applications. We use tools like DBT, Airflow, Redshift, Atlan, and Retool to orchestrate data pipelines and define workflows. We work with engineers, product managers, business intelligence, data analysts, and many other teams to build Plaid's data strategy and a data-first mindset. You will be in a high impact role that will directly enable business leaders to make faster and more informed business judgements based on the datasets you build. You will have the opportunity to car

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a Product Data Scientist to establish how product decisions at Baseten are made with data. You'll work directly with Product and Engineering, alongside GTM to determine measurement, strategy, experimentation and implementation. This is a foundational, hands-on role. You'll define what success looks like across a technical, usage-based platform and turn ambiguous questions into analyses, forecasts, and experiments that shape product strategy. You'll work from clickstream and product events through inference telemetry and observability data, helping Baseten make faster decisions about reliability, performance, adoption and developer experience. RESPONSIBILITIES Partner directly with Product and Engineering: frame the questions that matter, define success criteria, and turn analysis into roadmap, launch, and prioritization decisions. Define how product success is measured: establish metrics across activation, adoption, retention, expansion, reliability and user experience. Support experimentation and launches: design measurement plans, analyze A/B experiments and controlled rollouts, and translate results into product decisions. Diagnose reliability and scaling behavior: join customer signals with request, replica, deployment, and cluster telemetry to find patterns in release bottlenecks, unhealthy replicas, and models without traffic. Define the enterprise customer journey and measure feature adoption

About the Role OpenAI is seeking a senior individual contributor to help shape and execute some of our most complex and high-impact commercial opportunities. As AI becomes increasingly important to how organizations operate, the ability to translate sophisticated products and commercial structures into clear, compelling customer narratives is a strategic advantage. In this role, you will serve as an embedded strategic partner to AMER account teams, with a particular focus on high-value, complex, and first-of-kind deals. You will work directly with sellers and cross-functional partners to lead the overall deal strategy, structuring, value narrative, negotiations, and business cases that bring business terms to contractual closure. You will also translate insights and patterns from individual deals into practical frameworks, tools, and resources that improve the quality and consistency of deal execution across the field. This role partners closely with Sales, Pricing, Deal Desk, Strategy, Revenue Operations, Finance, Product, and Legal to help OpenAI move quickly, strengthen proposal quality, and navigate complex commercial opportunities effectively. This role will report to the Americas Deal Strategy Leader. In this role, you will: Partner directly with AMER account teams on complex, high-value, and strategic opportunities, from initial deal strategy through customer proposal, negotiation, and deal closure. Develop deal strategies that bring together customer priorities, commercial considerations, competitive positioning, and OpenAI’s broader business objectives. Create executive- and CFO-ready proposals, ROI analyses, value narratives, and business cases for highly complex and/or first-of-kind deals. Support critical customer and executive conversations by presenting recommendations, business cases, and the rationale behind proposed commercial approaches. Build and maintain practical ROI frameworks, calculators, proposal templates, and value narratives that account

About the Role As an Account Director for Higher Education in AMER, you will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible, institution-wide transformation. You will work with presidents, provosts, CIOs, CTOs, academic and administrative leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation roadmap. You will own the commercial and customer journey end to end—from territory strategy, pipeline creation, and executive alignment through evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. This is a deeply technical, consultative sales role. You will be expected to understand AI capabilities and limitations, integration patterns, data governance, privacy, security, and change management; partner effectively with technical experts; and remain accountable for measurable customer and revenue outcomes after signature. In this role, you will: Own and execute the AMER higher education territory and account strategy, prioritizing institutions where OpenAI can support meaningful, responsible, and scalable transformation. Create pipeline and lead complex, multi-threaded new-business and expansion opportunities from first engagement through procurement, deployment, adoption, and value realization. Engage credibly with presidents, provosts, CIOs, CTOs, academic leaders, researchers, administrators, security teams, legal, procurement, finance, and end-user champions. Lead cross-functional pursuit and account teams across Solutions Engineering, Customer Success, Product, Research, Security, Legal, and other functions to design evaluations, pilots, technical validation, executive business cases, production deployments, and adoption plans. Translate AI model and platform capabilities

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Composer by SoFi Segment Manager plays a key role in operating, scaling, and evolving the Composer business. This individual will own critical workstreams spanning trading and brokerage operations, process design, member servicing, risk and controls, and strategic initiatives. The role will partner closely with Product, Engineering, Operations, and Compliance to translate business needs into scalable operating solutions. The ideal candidate combines strong brokerage expertise with structured problem-solving, sound judgment, and the ability to independently drive complex initiatives from problem identification through implementation. What you'll do: Own and support critical Composer business operations, including trading, brokerage servicing, account operations, and complex operational escalations. Serve as a subject matter expert across Composer's operating model, including key brokerage workflows, systems, dependencies, and controls. Design and continuously improve end-to-end member journeys across key Composer experiences, identifying friction points and ensuring scalable servicing solutions. Serve as an escalation point for complex or high-impact member issues, driving resolution and translating learnings into broader process improvements. Partner across the business to identify oper

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Internal Communications shapes Coinbase's employee experience and reinforces our mission, strategy, and culture. This Senior Internal Communications Manager role is an individual contributor reporting to the Director of Internal Communications. They will partner directly with executives and senior leaders to tell powerful stories, drive change, and define what best-in-class internal comms looks like in an AI-native company What you’ll do: Define and own the internal communications strategy for your portfolio of stakeholders, serving as a trusted advisor to senior leaders on messaging, approach, timing, etc Ensure employees have the information and context they need to do their job. Create and improve systems, including AI-powered tools and workflows, that scale communications across a globally distributed, remote workforce. Measure the effectiveness of communications programs, leveraging data for continuous improvement Develop a deep understanding of the company mission, strategy, and culture to reinforce in all communications. Proactively identify and implement AI-native approaches to internal communications, from content creation and personalization to measurement and feedback loops, raising the bar for what the function can deliver at scale. Support and execute org or company-wide live events (i.e. drafting talking points, advising on event

B2B go-to-market software has historically been where design ambition goes to die. The tools are powerful but joyless. Dense, generic, admin-heavy, and built for process more than delight. Meanwhile, the best product companies have raised everyone’s expectations for what business software can feel like: fast, opinionated, elegant, and genuinely useful. AI gives us a chance to rebuild the category from first principles. Mutiny is building the agentic GTM platform that helps revenue teams create the work they need to win. Sellers and marketers should not have to wait on five internal teams to move a deal forward. They should have a bench of AI teammates that understands the account, knows what good looks like, and gets sharper every week. We’re looking for a founding staff designer to define what that feels like. This is not a role where you plug into a mature design system, clean product rituals, or a settled category. You’ll help invent the product language for AI-native GTM software: the interaction model, the creative standards, the feedback loops, the system, and the taste bar for what the agent produces. The design problem Our job is to make AI output that a great seller, marketer, or designer would actually be proud to put in front of a million-dollar account. That requires more than a chat box. It requires data, memory, taste, brand intelligence, workflow design, and a UI simple enough for every rep to use daily but powerful enough to support an entire revenue motion. Some of the questions you’ll help answer How should a seller direct an agent without becoming the agent’s project manager? How do we make generated work feel on-brand without making it dull? What does editing look like when the object is not a static page, but an intelligent system that can regenerate, revise, explain, and learn? How do we give users confidence and control without burying them in settings? How do we turn taste into a system the product can improve over time? What you’ll work on P

Worldwide Technical Regulation Compliance Engineer Description - At HP, we create technology that makes life better for everyone, everywhere. As a Worldwide Technical Regulations (WTR) Compliance Engineer, you will play a critical role in ensuring HP products meet global regulatory, safety, environmental, cybersecurity, telecommunications, and market access requirements. Working as part of the WTR , you will collaborate with product development teams, manufacturing partners, certification laboratories, and regulatory experts worldwide to enable compliant and successful product launches. You will help drive compliance strategies throughout the product development lifecycle while balancing technical, business, and schedule objectives. This role provides the opportunity to influence products sold globally and work with experts across engineering, cybersecurity, sustainability, and regulatory compliance disciplines. Success in this Role Successful candidates are curious, collaborative, and technically strong engineers who enjoy solving complex compliance challenges. They are capable of balancing detailed technical requirements with business priorities and can influence diverse stakeholders to achieve compliant, on-time product launches. Responsibilities: Ensure HP products comply with applicable global regulatory and technical requirements, including Safety, EMC, Wireless/Telecom, Energy Efficiency and Cybersecurity regulations. Partner with product development teams early in the design cycle to identify regulatory requirements and compliance risks. Manage compliance activities for multiple product development programs from concept through commercialization. Develop and execute certification strategies that support product launch schedules and worldwide market access o

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: Designs, models, and develops data management systems that integrate laboratory, operation and research data. Designs, builds, improves and maintains high performance and highly scalable data pipelines. Oversees transition of data pipelines to production and commercial settings; develops technology choices and practices that support pipeline maturation. Researches and assesses the viability of new data management and processing technologies. Scope of Responsibilities: Applies subject matter expertise and extensive knowledge of theories, practices, and design matters to lead the application of existing principles and guide the development of new ideas. Provides, guides, and uses professional concepts to resolve critical issues. Works on highly complex assignments that address future concepts where problem solving requires conceptual thinking and an evaluation of enigmatic components. Accountable for results which may impact multiple functions. Enhances formal networks with key decision makers and recognized as a thought le

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products . This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here . Every repair, every delivery, and every call makes a real impact. In addition to the repair work, the FST I is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Sr Design Engineer, you will work on design, simulation, and validation of next ‑ generation High ‑ Bandwidth Memory (HBM) architectures and circuit blocks. HBM requires advanced DRAM design knowledge combined with deep understanding of 3D stacked architecture, TSV signaling, wide I/O interfaces, PHY timing, power integrity, and system co ‑ optimization with GPUs/accelerators. This role sits at the intersection of DRAM design and high ‑ performance computing, enabling future AI/ML, HPC, and advanced graphics products. In this position, you will collaborate with Micron’s various design and verification teams all over the world and support the efforts of groups such as Product Engineering, Test, Probe, Process Integration, Assembly and Marketing to proactively design products that optimize all manufacturing functions and assure the best cost, quality, reliability, time-to-market, and customer satisfaction.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This is an individual contributor role. Negotiates, executes, reviews, and analyzes contracts and/or handles dispute resolution and settlement negotiations with smaller providers ( (i.e. local, individual providers, small groups/systems), services larger provider partners in accordance with company standards in order to maintain and enhance provider networks while meeting and exceeding accessibility, compliance, quality, and financial goals and cost initiatives. What you will do Negotiates, executes, reviews, and analyzes contracts and/or handles dispute resolution and settlement negotiations with solo, small group, or local providers. Manages contract performance in support of network quality, availability, and financial goals and strategies. Recruits providers as needed to ensure attainment of network expansion and adequacy targets. Collaborates cross-functionally to contribute to provider compensation and pricing development activities and recommendations, submission of contractual information, and the review and analysis of reports as part of negotiation and reimbursement modeling activities. Responsible for identifying and making recommendations to manage cost issues and supporting cost saving initiatives and/or settlement activities. Provides network development, maintenance, and refinement activiti

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions. Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments. Responsibilities: Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews Inventory supplies and stock exam rooms Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc) In accordance with state regulations, MAs may administ

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health—from advising on prescriptions to helping manage chronic and specialty conditions. As a Staff Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all aspects within your pharmacy. This includes: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Personnel Management Inventory Management Financial Profitability Loss Prevention Workflow Management A key component of the Staff Pharmacist role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers and colleagues on your team Motivate, inspire and develop your Pharmacy Support Staff by balancing assignment