Support Technical Leader in United States

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Our Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to federal customers. You’ll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. In this role, you'll: Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans. Lead federal customers through their AI adoption journey, from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex government customer programs and projects. Own and manage a federal consumption revenue target. Oversee consumption revenue forecasting and reporting. Analyze key federal account metrics and provide insights to internal and external stakeholders. Closely monitor the federal landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies. Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced VC Partnerships Manager to join our Startups Go To Market team. You will play a critical role in managing relationships with top venture capital funds and startup accelerators, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups across stages with resources that help them get started with OpenAI APIs and build quickly, and provide access to OpenAI teams, community, and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for forming and managing partnerships with top venture investors, accelerators, and other partners in the startup ecosystem, as well as working across the OpenAI organization to help startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in our San Francisco office. We use a hybrid work model

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Software Engineer on the Vanta for Government team, you'll set the technical foundation for Vanta's expansion into the public sector: designing the systems, patterns, and architecture that will power compliance programs from the ground up for government vendors and agencies. The Vanta for Government team is building and evolving Vanta's AI-powered platform for government vendors, federal agencies, and State, Local, and Education (SLED) organizations. Our mission is to make government compliance not easy, but easier: helping organizations automate the heavy lifting across complex frameworks like FedRAMP, CMMC, and NIST, strengthen their security posture, and support mission-critical work with greater confidence. You’ll work directly alongside early design partners to shape new capabilities in real time. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer at Vanta: Lead complex projects with multiple stakeholders and engineers to deliver significant impact to our government product line, designing systems that adapt Vanta's core compliance platform to meet the demands of federal agencies, government vendors, and SLED organizations Lead the design and build of net-new product capabilities — including core compliance workflow features that don't yet exist in Vanta's product today — working alongside early design partners to validate and iterate as requirements evolve Partner with

About the Team The Commercial Sales team helps growing businesses adopt OpenAI’s products and translate emerging AI capabilities into meaningful business outcomes. We work with customers across industries and use cases, helping them evaluate, deploy, and expand their use of ChatGPT and the OpenAI API. Our team partners closely with Growth, Product, Finance, Legal, Revenue Operations, and other cross-functional teams to create a high-quality customer experience and build a scalable commercial sales motion. About the Role We are looking for an Account Director to own customer relationships and the commercial process across the SMB segment, from initial discovery through close and expansion. This is a fast-moving, high-ownership role that combines consultative selling, technical curiosity, and disciplined execution. You will build and manage pipeline, help customers connect their business priorities to OpenAI’s products, and navigate technical, commercial, and executive stakeholders throughout the buying process. You will also play an important role in shaping how OpenAI serves commercial customers by sharing market insights, improving our sales motion, and helping the team build repeatable approaches that support responsible and successful adoption. This role is based in New York NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. In this role, you will: Own commercial opportunities from qualification through close, onboarding, and expansion. Build and manage a healthy pipeline across inbound, outbound, and existing customer opportunities. Lead thoughtful discovery conversations and translate customer priorities into compelling use cases for ChatGPT and the OpenAI API. Develop trusted relationships with business, technical, and executive stakeholders throughout the customer organization. Navigate complex commercial processes in partnership with internal teams, including P

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. We are accepting applications for this position until 10/16/2026 Position Overview: Are you looking for an inclusive company culture to help prepare you for a successful career? The Internal Audit division within Freddie Mac is searching for curious, analytical, and collaborative individuals to join our organization. Freddie Mac offers a dynamic environment where interns gain exposure to real-world business challenges while building valuable technical and professional skills. As an Internal Audit Intern, you will work at the intersection of business, technology, data analytics, and risk management, helping the organization improve processes and strengthen controls through innovative approaches to auditing and analysis. Our Impact: The Internal Audit division plays a meaningful role in Freddie Mac's approach to managing risk by providing independent, objective, and value-added assurance over risk management, governance, and internal controls. As the organization evolves, Internal Audit continues to leverage data analytics, artificial intelligence, and automation to enhance audit effectiveness, generate deeper insights, and drive efficiency across the company. Our team works closely with business and technology partners to identify risks, evaluate controls, and support informed decision-making. Your Impact: Support high-impact audit engagements that evaluate key business processes, risks, controls, and strategic initiatives across Freddie Mac. Utilize data analytics, AI tools, and automation techniques to imp

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer within the Creator Organization, you will develop innovative full-stack solutions that define the future of Roblox’s Content Understanding Platform. This platform processes billions of pieces of content—spanning 3D models, audio files, text, video, and entire experiences—extracting structured information about their meaning, context, and relationships. The Content Understanding Team develops cutting-edge AI models, advanced computer vision systems, and highly scalable backend platforms to power search, discovery, and moderation across Roblox. Your contributions will enable seamless asset discovery, automate moderation at scale, and drive transformative generative AI tools that reshape how millions of creators and users engage with Roblox. You Will: Solve full-stack challenges to improve how AI, creators, and users describe and get along with content, including images, 3D models, audio, text, and video. Craft and build scalable pipelines for training, evaluating, and deploying machine learning models to support content annotation and discovery. Develop robust backend systems to power real-time search, discovery, and powerful generative AI features. Blend innovat

Citi's Markets Quantitative Analysis (MQA) group is seeking a highly skilled VP Quantitative Analyst to join its Equities team. This role is central to the research, design, implementation, and maintenance of cutting-edge Equities Execution Algorithms for Citi's clients and internal trading desks, with a specific focus on North America and LATAM markets. This position offers a unique opportunity to apply strong quantitative, technical, and soft skills to foster innovation within a collaborative team culture, directly impacting trading businesses, control functions, and the global client base. Key Responsibilities Algorithmic Development & Enhancement: Design and develop new algorithms and strategies for the next generation equity trading platform initiative at Citi. Research, design, and implement improvements for existing algorithmic trading strategies (e.g., VWAP, liquidity seeking). Develop and enhance quantitative models, including optimal schedule, market impact models, and short-term predictive signals (e.g., fair value). Implement algorithm enhancements and customizations with production-quality code, applying best practices for modular, reusable, and robust trading components. Data Analysis & Modeling: Perform in-depth analysis of large datasets comprising market data, orders, executions, and derived analytics. Apply statistical modeling and machine learning techniques for data analysis and signal generation. Conduct flow analysis and performance tuning for various client flows. Provide data and analysis to support initial model validation and ongoing performance analysis. Collaboration & Support: Collaborate closely with traders, risk managers, product, sales, and technology teams to integrate quantita

About the Team The Health team, within OpenAI’s broader Personal AGI organization, has a mission to ensure AGI improves health for all humanity. Improving human health will be one of the defining impacts of AGI. Hundreds of millions of people already turn to ChatGPT for questions about their health and millions of clinicians use it weekly to support care delivery. Increasingly capable models create an opportunity to make high-quality medical intelligence more accessible across patients and clinicians—raising the floor of human health—and accelerate the new capabilities and scientific advances that raise the ceiling of human health. Our job is to make those benefits real. We work across the full model stack—pretraining, midtraining, reinforcement learning, post-training, evaluations, harnessing, and deployment—and connect that research to the patients, clinicians, and real-world outcomes we aim to improve. About the Role We’re looking for an exceptional, hands-on researcher who wants to build frontier health capabilities and turn them into impact at scale. This is a role for someone who can take an important, underdefined problem from 0→1: identify the right bet, build what’s needed to test it, and drive it all the way to a measurable improvement in the models and products we actually ship. We’re especially excited about two kinds of people: researchers with the technical depth to move the frontier in pretraining, reinforcement learning (RL) / post-training, or evals; and researchers with real depth in developing frontier biomedical AI capabilities. Prior experience in healthcare is helpful but not required. Research excellence, velocity, ownership, and alignment with the mission are most important to us. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own a high-leverage research direction end to end—from deciding which problem matters and h

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative. Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results. Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives. Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities. Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making. Own and project manage the on-boarding process for new customers Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablemen and other technical teams to ensure consistent value delivery and messaging. Who You Are: Customer-centric with 3+ years in a Customer Success

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Are you passionate about helping organizations unlock the power of AI through modern data architecture? Snowflake is looking for a customer-facing Solution Engineer who combines strong technical depth with executive presence and a passion for innovation. In this role, you’ll partner with Sales to guide customers from raw data to real AI impact — architecting scalable solutions, delivering compelling demos, and influencing complex buying decisions across executive and technical audiences. Location: Candidate MUST be located in or near Atlanta. What You’ll Do Lead customer conversations on AI strategy and data modernization. Design and demonstrate scalable data and AI solutions using SQL and Python. Support enterprise Proof of Concepts from concept to value realization. Translate complex technical concepts into measurable business outcomes. Navigate objections and competitive dynamics in high-stakes sales cycles. Leverage AI tools to personalize demos, accelerate preparation, and enhance delivery. What You Bring Strong SQL proficiency and experience with modern data warehousing. Experience using Python for analytics or ML workflows. Familiarity with AI/ML concepts, including Generative AI and LLMs. Exceptional communication skills across technical and executive audiences. Abi

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Service Mesh team to build the networking fabric that makes this possible. You Will: Design and build the service mesh infrastructure that enables communication across Roblox’s hybrid Kubernetes and Nomad environments, supporting billions of daily requests. Drive the integration of service mesh with Kubernetes, ensuring reliable sidecar injection, mTLS, traffic policies, and observability for production workloads. Build the networking foundation for Cloud Bursting, enabling Roblox’s top services to transparently burst from on-prem data

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a vision and mission driven company, and our Product Managers embody that mindset. Platform PMs imagine the ideal end state for our community first, work backwards from it, and deliver it in a scalable way. The AI Assistant team owns the agentic AI system that powers Airbnb's support experience for millions of guests and hosts. This is one of the highest-visibility applied-AI efforts at the company, and it sits at the intersection of large language models, platform thinking, and a genuinely two-sided marketplace. The Difference You Will Make: You will own the platform that determines how our AI Assistant reasons, retrieves, and responds: the layer that interprets each request and routes it, the knowledge and capabilities the assistant draws on, the actions it can take to actually resolve an issue, and the evaluation systems that keep it safe and accurate at scale. You will own what a good outcome looks like for the user, and the criteria we measure it against, working through partners who own the underlying knowledge and the engineering implementation. This is a role where Product both directs technical work and does it themselves. You will diagnose architectural problems, author the artifacts that become production behavior, and help drive engineering and data science decisions alongside your key partners. Support is high-stakes: people reach out when something has gone wrong, often with another party involved. You will be responsible for making those moments accurate, safe, and genuinely helpful, increasing how often the assistant fully and correctly resolves

About the Team OpenAI’s Finance and Revenue Operations organization builds the commercial infrastructure that enables the business to scale with speed, discipline, and financial integrity. Within Revenue Operations, Deal Desk partners closely with Sales, Partnerships, Product, Engineering, Legal, Technical Revenue, Finance, Billing, Order Management, and GTM Systems to turn complex commercial opportunities into executable, scalable transactions. About the Role We are hiring a Strategic Deals & Commercial Architecture Lead — Marketplaces & Partnerships to own the commercial architecture, execution, and governance layer for marketplace-enabled and partner-led transactions. This senior individual-contributor role is for someone who combines enterprise deal judgment, marketplace fluency, analytical rigor, and a builder mindset. You will take shaped opportunities from intake through approval and launch readiness, translating first-of-kind structures into clear economics, executable terms, quote-to-cash requirements, controls, and operating mechanisms. You will partner closely with teams that own business development and partner relationships; this role does not own partner sourcing, pipeline generation, or sales closing. You will support the commercial requirements for onboarding and integration without owning technical delivery. Success is measured both by the decisions and deals you enable and by the durable policies, systems, and controls you leave behind. This role is based in San Francisco, CA. We use a hybrid work model of three office days per week and offer relocation assistance. In This Role, You Will Lead the commercial architecture and execution of complex marketplace-enabled and partner-led enterprise transactions from intake through approval, contracting, launch readiness, and operational handoff. Structure private offers, pricing, fees, incentives, commitments, revenue share, credits, renewals, amendments, and other non-standard or multi-party terms