Technical Services Director in United States

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Manager on the User Operations team, you will lead a team of Product Engagement Specialists responsible for ensuring smooth, successful product launches across internal and external teams. You’ll be the glue connecting product teams and support operations, equipping teams with the tools and knowledge needed to support new product rollouts. You’ll build scalable feedback loops that capture the voice of the user and translate insights into actionable product improvements, and ensure that frontline teams have the knowledge and skills to deliver accurate, delightful customer interactions at scale. We’re looking for someone who thrives at the intersection of product management, team enablement, and customer advocacy, and who enjoys working cross-functionally in a fast-paced, evolving environment. This person will manage the day-to-day work while also helping architect the systems needed to scale it. The successful candidate will be a leader-coach who can lead a small team while continuing to perform individual contributor work. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead a team coordinating product launches across internal and external teams, ensuring seamless execution and support readiness. Set the team’s strategy and priorities, translate them into c

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role We’re seeking an exceptional Staff - Principal level offensive security domain expert to build agents that continuously identify and coordinate remediation of vulnerabilities across OpenAI’s infrastructure and applications. You will be the technical owner of this effort, combining deep offensive security judgment with agent engineering to build a production system that can operate safely and reliably at scale. As OpenAI increasingly uses automation throughout the company, we believe our security testing must become increasingly automated as well. Advances in model capabilities create an opportunity to test more of our attack surface than would be possible through human effort alone and a need to ensure that we remain ahead of those same capabilities as they become available to attackers. In this role, you’ll build a portfolio of specialized agents that develop a deep understanding of OpenAI’s infrastructure, applications, processes, and security boundaries. These agents will combine internal context with feedback from running systems to explore our cloud environments, Kubernetes clusters, web applications, endpoints, external attack surface, and other high-value targets. The goal is for agents to not only discover vulnerabilities, but also to validate exploitability, document impact, drive remediation, and verify fixes. Success will be measured through outcomes like vulnerabilities fixed, attack surface covered, and performance on evals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role As a Product Operations Manager, you’ll work closely with Product and Engineering teams to drive launch operations and quality, ensuring teams can operate effectively as Notion scales. You’ll serve as the core liaison between Product and the go-to-market organization, helping ensure new products and features are successful. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. The ideal candidate is able to dive into ambiguous problems that require deep technical fluency, think in systems to scale technical programs, identify and build agentic workflows to accelerate processes, and communicate effectively to drive alignment across cross-functional teams. Your core responsibilities are: Partner with product teams to help drive product strategy by synthesizing customer + internal signals into clear insights, framing bets/tradeoffs, and driving alignment on priorities. Build agentic wor

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer, Warehouse UX About Snowflake At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You do not just use tools; you bring an innate curiosity and treat AI as a high-trust collaborator that is core to how you solve problems, deepen your technical leverage, and accelerate your impact. We look for low-ego individuals who thrive in dynamic, fast-moving environments and operate with an experimental mindset, rapidly testing emerging capabilities to uncover simpler, more powerful ways to deliver results. At Snowflake, your role is not just to execute within a function, but to help redefine how world-class engineering teams build, operate, and innovate. About the Role We are hiring a Senior Software Engineer to join the Warehouse UX pod at Snowflake. This team owns critical warehouse capabilities spanning features, billing, and usability across the warehouse experience. Warehouses are one of the most mission-critical parts of Snowflake’s platform and a major revenue driver for the company, making this an opportunity to work on high-impact systems at significant scale. Despite the UX pod name, this is not a fron

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the role Snowflake’s mission is to mobilize the world’s data as the AI Data Cloud. Our AI & Developer products including CoCo for builders, CoWork for knowledge workers and well our developer tools like Notebooks, Streamlit, and App Runtime are how we put that mission into the daily workflows of developers and data teams. We're looking for a Senior Developer Relations leader to own how builders discover, adopt, and succeed with Snowflake's AI and Developer portfolio, and to build and lead a team of Developer Advocates doing that work. You'll set the developer point of view for an ambiguous, fast-moving product area, manage and grow a team of DAs, and stay technical enough to set the quality bar yourself. What you'll do Own the developer strategy for AI & Developer tools Shape the developer point of view for complex, emerging product areas; anticipate where builders get stuck and align on the adoption path. Connect market shifts, developer behavior, customer demand, and Snowflake strategy to influence product direction. Maintain full awareness of the AI and Developer landscape and be the voice of the developer internally. Set the technical and quality bar Personally produce and review production-quality adoption assets reference apps, quickstarts, demos, deep-d

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake product marketers develop and execute go-to-market strategies for the most strategic areas of the business. We are looking for a highly technical, driven, and self-motivated Product Marketing Engineer to lead competitive benchmarking for Snowflake’s Analytics portfolio. This role will own the end-to-end benchmarking process, from defining the testing strategy and designing the benchmarking architecture to executing workloads, validating results, and communicating the outcomes. You will partner closely with Product Management and Engineering to evaluate Snowflake products against competitive offerings using rigorous, repeatable, and defensible methodologies. You will translate technical benchmark results into meaningful customer outcomes and compelling market-facing narratives. Your work will appear across Snowflake blogs, partner publications, technical papers, presentations, demos, and videos. You will also closely monitor competitive products, technical claims, and published benchmarks, helping Snowflake respond quickly, credibly, and strategically. The role will support Snowflake’s broader Analytics portfolio, including Interactive Analytics for real-time use cases, Business Intelligence, Semantic Views, Ontologies, context for AI-powered applications, and core

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Staff Security Engineer for our Enterprise Security team. The threats facing modern organizations are evolving at an unprecedented pace — driven by AI, cloud complexity, and an ever-expanding attack surface. Our Enterprise Security team is responsible for protecting Snowflake, our employees, and our customers by designing, implementing, and maintaining robust endpoint security solutions at enterprise scale, defending not just endpoints and identities, but the AI-assisted workflows and intelligent systems that define how the modern enterprise operates. AS A STAFF SECURITY ENGINEER AT SNOWFLAKE, YOU WILL: Develop, maintain, and scale Snowflake's endpoint security solutions while actively contributing to architecture and strategy. This includes EDR, DLP, secure browser, MDM, and AI security solutions across a complex multi-cloud, multi-SaaS enterprise environment. Own the technical roadmap for endpoint security tooling as Snowflake rapidly grows. Build intelligent security platforms and automate security operations using AI and robust software engineering. Identify opportunities to reduce toil, increase detection fidelity, and accelerate response through thoughtful, scalable automation. Monitor security events, investigate incidents, and build real-time detecti

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission: Building the Data Foundations for AI We are the Snowflake Interoperable Foundations organization - the foundational layer that powers Snowflake’s AI, Analytics and Data Engineering capabilities. We lead innovations across open table formats such as Apache Iceberg, helping customers build peta-byte scale multi-cloud data lakes on Snowflake. We deliver core Metadata capabilities that power Snowflake’s industry-leading performance, AI, governance and platform features. We are embarking on a 0->1 redesign of our core systems across Interoperable Foundations. While we already manage exabyte-scale data supporting Snowflake’s AI capabilities, the next frontier is providing the foundational data layer that accelerates agentic innovation in an open, multi-format data world, You will be setting the technical vision across our investments in metadata platforms, Apache Iceberg and AI-ready storage. Your Impact: From Redesign to Reality 0->1 Architectural Leadership: Lead the ground-up redesign of our core Metadata systems, influencing the transaction frameworks that power query, DML, and AI-driven data interactions in addition to extending our lead on platform capabilities such as Zero Copy Cloning and Cross-Region / Cross-Cloud Replication. Iceberg Innovation: Drive

The Senior Program Manager, Global Finance Systems & Process serves as Finance’s central resource for translating prioritized Finance business process needs into clearly documented functional requirements to IT; driving Finance-side testing, change management, supporting end-user adoption across global markets; and advancing continuous, harmonized process improvement across the enterprise. This role sits within the Finance Controllership function — not IT. What sets the strongest candidate apart is the ability to move fluidly between technical process expertise, data analysis, and cross-functional influence in a complex global environment — fluent across record to report, quote to cash, and procure to pay. Credibility is built through sharp analytical thinking, deep ERP experience, and a track record of turning complex problems into practical, lasting solutions. Success depends on disciplined prioritization, strong stakeholder relationships, and focus on practical, high-impact outcomes. As a Finance AI Champion, this person identifies opportunities to apply agentic AI and RPA to eliminate manual effort and scale Finance capacity globally. Essential Functions and Key Responsibilities: Serve as Finance’s subject matter expert on end-to-end business process design; identify gaps, map processes, and translate Finance requirements into clear IT specifications. Serve as the structured Finance-to-IT liaison; evaluate proposed solutions, facilitate Finance sign-off, and lead issue triage and resolution. Lead/facilitate Finance UAT, change management, and end-user adoption for prioritized Finance initiatives across global markets. Champion Finance process standardization, AI and automation opportunities, Segregation Of Duties and access governance, and continuous improvement. Serve as a Finance AI Champion: identify and advance agentic AI and RPA opportuni

TaylorMade Golf is seeking a Senior Tax Accountant to join a dynamic finance team in a high-visibility role within a prominent global brand. Reporting to the Tax Manager, this role spans U.S. and Canada federal and state income tax, gross receipts taxes, withholding taxes, and unclaimed property — a rare opportunity to build multi-jurisdictional expertise. It combines technical tax concepts with hands-on accounting operations and the judgment to work independently in a fast-paced environment. Essential Functions and Key Responsibilities: Partner with external advisors, serving as a point of contact to deliver timely, accurate estimates, extensions, and filings for U.S. and Canadian tax matters. Prepare and review monthly and annual income tax provision calculations under ASC 740, including current and deferred tax analyses, book-to-tax differences and permanent/temporary differences. Identify and track unclaimed property exposure and coordinate escheatment due diligence and filings by partnering across departments to strengthen controls and processes. Analyze and reconcile tax related general ledger accounts monthly. Serve as point of contact for tax audits/notices, and work with auditors and other TaylorMade departments to provide accurate, timely information and minimize company risk. Monitor changes in tax law, assess impacts, and proactively communicate risks and opportunities to management. Support the continued evolution of tax processes, including the use of technology, AI, and data to improve efficiency, accuracy, and controls. Support M&A activities, including due diligence, purchase accounting tax inputs, and post-transaction integration. Perform other duties and assignments as required. Knowledge and Skills Requirements: Excellent verbal and written communication skills in English. Ability to clearl

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of technician and team member who takes ownership without being asked? Do you notice what needs attention before it becomes a problem, and do you follow through until it is truly resolved? We are looking for an Assistant Facilities Manager who brings both technical competence and a sense of accountability to their work. Someone who supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment they maintain . If you want to grow in facilities leadership by doing the work with excellence, this is your next step. THE ROLE The Assistant Facilities Manager supports the Manager in leading all maintenance operations at the venue. This role is responsible for the repair and replacement of equipment, including the game system and entertainment technologies, building maintenance, and the upkeep of all hardware, machinery, and systems associ

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of technician and team member who takes ownership without being asked? Do you notice what needs attention before it becomes a problem, and do you follow through until it is truly resolved? We are looking for an Assistant Facilities Manager who brings both technical competence and a sense of accountability to their work. Someone who supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment they maintain. If you want to grow in facilities leadership by doing the work with excellence, this is your next step. THE ROLE The Assistant Facilities Manager supports the Manager in leading all maintenance operations at the venue. This role is responsible for the repair and replacement of equipment, including the game system and entertainment technologies, building maintenance, and the upkeep of all hardware, machinery, and systems associated with Topgolf's hospitality operation. The Assistant Facilities Manager also plays a key role in building the Facilities team, supporting hiring, scheduling, Team member development, and team engagement, while ensuring safety, compliance, and budget standards are consistently met. WHAT YOU WILL DO Support Facilities Operations • Support the Facilities Manager in the day-to-day operation of the Maintenance Department • Monitor the operation and proper use of all equipment and systems t

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you a PGA professional who loves teaching the game as much as growing the people around you? Do you combine technical expertise with the ability to coach, inspire, and connect with guests at every level? We are looking for a Director of Instruction who can build and lead Topgolf's golf instruction platform at their venue, driving lesson volume, developing Lead Instructors, and creating programming that keeps guests coming back to grow their game. If you are passionate about golf, people, and performance, this is your stage. THE ROLE The Director of Instruction leads all golf instruction programming at the venue, overseeing individual and group lessons, leagues, tournaments, player development series, and summer camps. This role is responsible for growing the instruction platform through exceptional teaching, community outreach, and partnership with the events team. The Director of Instruction also manage

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you a PGA professional who loves teaching the game as much as growing the people around you? Do you combine technical expertise with the ability to coach, inspire, and connect with guests at every level? We are looking for a Director of Instruction who can build and lead Topgolf's golf instruction platform at their venue, driving lesson volume, developing Lead Instructors, and creating programming that keeps guests coming back to grow their game. If you are passionate about golf, people, and performance, this is your stage. THE ROLE The Director of Instruction leads all golf instruction programming at the venue, overseeing individual and group lessons, leagues, tournaments, player development series, and summer camps. This role is responsible for growing the instruction platform through exceptional teaching, community outreach, and partnership with the events team. The Director of Instruction also manages and develops Lead

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of technician and team member who takes ownership without being asked? Do you notice what needs attention before it becomes a problem, and do you follow through until it is truly resolved? We are looking for an Assistant Facilities Manager who brings both technical competence and a sense of accountability to their work. Someone who supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment they maintain . If you want to grow in facilities leadership by doing the work with excellence, this is your next step. THE ROLE The Assistant Facilities Manager supports the Manager in leading all maintenance operations at the venue. This role is responsible for the repair and replacement of equipment, including the game system and entertainment technologies, building maintenance, and the upkeep of all hardware, machinery, and systems associated wi