Technical Services Manager in United States

What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. As a Fleet Engineer, you'll own the reliability and continuous improvement of our deployed robotic fleet — leading hands-on investigations into how and why robots fail in the field, across the mobile base, charging/docking, motion and power, connectivity (modem), and sensor hardware. You'll combine remote data analysis with bench/lab failure analysis at our Austin HQ, turning field-technician reports and fleet data into clear problem statements, validated root causes, and corrective actions driven to closure with engineering, operations, manufacturing, and vendors. We are hiring a Lead Engineer, Issue Management & Triage to lead the systems, tooling, and team at the intersection of our Customers, Remote Operations Center (ROC), and Engineering. This is a highly technical, hands-on role focused on building the infrastructure that powers how we detect, triage, diagnose, and resolve issues across a deployed robotic fleet. You will work deeply with Engineering teams to design classification frameworks, build internal tools, and develop automation pipelines that improve reliability at scale. Location: Austin preferred, Remote possible (U.S.) Travel: if remote up to ~50% travel to Austin, TX (especially in the your first 90 days) What You’ll Do: Own Issue Management & Triage Systems Design and own end-to-end systems for issue intake, triage, and escalation. Define severity frameworks, SLAs, and ensure issues are consistently structured for engineering prioritization. Build Tools & Automation (Hands-On) Develop automation and pipelines to ingest, process, and classify operational data, reducing manual triage effort. Contribute directly to codebases (Python, backend services) and partner with Engineer

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Principal, Technical Program Manager for Regulatory Compliance in Engineering. About the job As an established subject matter expert in regulatory compliance for Software as a Service companies, you will build bridges between Legal, Compliance, Product, and Engineering teams and translate regulatory requirements into technical requirements and implementation plans. You will define the operating models for R&D to maintain existing requirements and drive creation of roadmaps and frameworks for evaluation and adoption of new compliance requirements. As the primary technology partner for teams outside product & engineering, you will solve critical compliance problems, implement robust management systems, and navigate seamlessly between big-picture planning and hands-on delivery to ensure key initiatives move forward in a dynamic environment. By blending regulatory expertise with execution excellence, you

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Software Engineer on GitLab’s Vulnerability Management team, you’ll help build the core security workflows that GitLab Ultimate customers use to triage, prioritize, and act on vulnerabilities. You’ll work primarily in Ruby on Rails on backend systems, including security dashboards, vulnerability reports, and ingestion pipelines. You’ll take ownership of well-defined projects, solve technical problems with support from experienced team members, and collaborate with other engineers. You’ll also have opportunities to contribute beyond the backend when the work requires it. You will join a

About the Team OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity. Within Finance, the Technical Revenue team partners with Product, Legal, GTM, Strategic Finance, Revenue Accounting, Finance Systems, and the company’s GTM Deal Desk organization to enable scalable, audit-ready monetization. We advise on commercial and contract design, establish defensible accounting positions under ASC 606, and provide clear conclusions and handoffs for downstream execution by Revenue Accounting Operations. About the Role We’re looking for a Senior Manager of Technical Revenue Enablement to lead Revenue Recognition deal advisory for OpenAI’s general B2B commercial activity. Reporting to the Head of Technical Revenue, you will serve as the primary Revenue Recognition counterpart to OpenAI’s Deal Desk organization, partnering with Legal, GTM, Product, Pricing, and Strategic Finance throughout the presignature deal lifecycle. You will own intake and triage, advise on non-standard terms, approve arrangements supported by established policy and precedent, and route novel or strategic matters to the appropriate technical owner. You will build a scalable deal-advisory model by translating ASC 606 into practical contract guardrails, approved language, decision trees, review thresholds, and clear service levels. This role requires deep technical accounting judgment, commercial fluency, strong stakeholder influence, and the ability to make timely, risk-based decisions in a fast-moving environment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead the Revenue Recognition deal-advisory function for general B2B transactions, serving as the primary finance counterpart to OpenAI’s GTM Deal Desk organization. Partner early with GTM Deal Desk, Legal, GTM, Pr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary The Business Analyst (BA) is an essential member of the Okta Professional Services team. This role offers a unique opportunity to learn Identity and Access Management (IAM) fundamentals from the ground up. You will serve as a bridge between customer business objectives and technical implementation, developing the skills to own the requirements lifecycle and ensuring final deliveries are secure, scalable, and aligned with strategic needs. Key Responsibilities Discovery & Requirements Facilitation: Facilitate stakeholder workshops to uncover requirements, map current-state IAM processes, and identify dependencies and pain points across IT, security, and application teams. Documentation & Solution Design: Translate business needs into detailed functional and non-functional requirements. Produce clear business process flows and solution design diagrams to visualize the "how" and "why" behind the technical configuration. Traceability & Solution Integrity: Support senior team members in maintaining

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Business Analyst Chicago, Illinois Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organizations maximize their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary The Business Analyst (BA) is a central figure on the Okta Professional Services team. Your mission is to serve as the bridge between customer business objectives and technical implementation, driving high-impact outcomes for Okta Identity and Access Management (IAM) deployments. You will own the requirements lifecycle—from initial discovery and stakeholder alignment to functional design and solution integrity—ensuring that the final delivery is secure, scalable,

At Citi Services - Global Trade and Working Capital Solutions (TWCS) Technology Organization, we are on a mission to harness the power of data to drive innovation, create exceptional customer experiences, and solve complex business challenges. Our data team is at the heart of this mission, building the scalable and resilient infrastructure that turns data into our most asset. We are a passionate, collaborative group dedicated to pushing the boundaries of what's possible. The Opportunity We are seeking an Engineering Director to join our development team. The ideal candidate is a seasoned technologist with extensive experience in building and delivering data & AI solutions for business functions. This individual will be directly and fully accountable for solution delivery and should have a history of creating strategic technology architecture roadmaps aligned with business outcomes. The successful candidate will define and execute the technology roadmap for the Data & AI portfolio of TWCS, providing strategic direction and critical input into technology decisions to ensure a scalable buildout. This role involves building strong relationships with senior business and technology partners, driving agile execution, and leading a team of expert engineers to deliver with velocity and quality. Applicants should demonstrate exceptional technical acumen, a strong data engineering background, and a proven ability to lead and provide technical direction to high-performing engineering teams. A proven expertise in Data Engineering, Data Analytics, and AI Engineering delivery at scale is essential. Responsibilities: Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and processes Develop vision for team aroun

Job Title Clinical Solution Specialist (Patient Monitoring) – Lexington, KY Job Description Clinical Solution Specialist - Lexington, KY with travel throughout the Central Zone Bring your passion for patient care and technology to this role where you’ll be responsible for providing clinical customer support as the clinical application knowledge expert. You’ll facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products to ensure a quality customer experience. Your role: Serving as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process – establishing and maintaining strong working relationships with key internal partners and customers to enable a successful implementation team. Understanding customer goals and developing plans to support clinical solutions implementation and usage – delivering clinical services to customers that are consultative, advanced, and focused on workflows and optimization. Managing the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements, planning and delivering equipment and application education, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions. Understanding the clinical implications of technical implementations (including networks and clinical informatics systems); applying product and clinical knowledge to troubleshoot and solve problems. Approximately 90% travel across the Central district is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air/train/bus may be required. Fur

Experienced or Senior Interiors Payloads Support Engineer Company: The Boeing Company Boeing Commercial Airplanes Materials & Processes (BCA M&P) is seeking an Experienced or Senior Level Interiors Payloads Support Engineer (Level 3 or 4) to provide M&P engineering support to the 787 Program and Interiors Responsibility Center in South Carolina (IRCSC), located in North Charleston/Ladson, South Carolina. This role requires knowledge of Interiors materials and processes used in aerospace. These technologies include: composites, thermoplastics, thermosets, metals, fasteners, adhesives, sealants, organic and inorganic finishes, and corrosion principles. We seek detail-oriented, curious engineers who enjoy learning across Payloads/Interiors. Candidates with experience in composites, finishes, metals, or fasteners are especially encouraged to apply. Position Responsibilities: Support design engineers in material and process definition and selection of our Interiors components and flight deck structures Review drawings and specifications to ensure compliance with material and process requirements and objectives Understand engineering requirements and specifications to support material and process design consultation, production support, and fleet support Communicate with technical and non-technical personnel from multiple skill areas and functions to evaluate technical information and issues impacting design, production, and support of products, services, or other deliverables Continued on-the-job training to develop knowledge of Boeing systems, requirements, and material and process technology Develop tests to qualify new tools, equipment, mater

Associate Interiors Payloads Support Engineer Company: The Boeing Company Boeing Commercial Airplanes Materials & Processes (BCA M&P) is seeking an Associate Interiors Payloads Support Engineer (Level 2) to provide M&P engineering support to the 787 Program and Interiors Responsibility Center in South Carolina (IRCSC), located in North Charleston/Ladson, SC. This role requires knowledge and/or experience with all categories of Interiors materials and processes used in aerospace. These technologies include: composites, thermoplastics, thermosets, metals, fasteners, adhesives, sealants, organic and inorganic finishes, and corrosion principles. We seek detail-oriented, curious engineers who enjoy learning across Payloads/Interiors. Candidates with experience in composites, finishes, metals, or fasteners are especially encouraged to apply. Position Responsibilities: Assist with definition of requirements for tools, equipment, materials, parts/processes used in the engineering design Support design engineers in material and process definition and selection of our Interiors components and flight deck structures Review drawings and specifications to ensure compliance with material and process requirements and objectives Understand engineering requirements and specifications to support material and process design consultation, production support, and fleet support Communicate with technical and non-technical personnel from multiple skill areas and functions to evaluate technical information and issues impacting design, production, and support of products, services, or other deliverables Continued on-the-job trainin

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health is seeking a Senior Varicent Integration & Platform Engineer with expertise in technical architecture and integration to join the Human Resources Technology team. This experienced and motivated professional will support Compensation business operations by delivering optimal, scalable technology solutions. As an integral member of the team responsible for the Varicent Sales Performance Management (SPM) platform, its integrations, and its technical architecture, this role will address the needs of Total Rewards and Human Resources business partners and stakeholders. The ideal candidate will combine deep technical and platform expertise with a demonstrated ability to collaborate with technical and non-technical partners. The role will provide essential support to the Compensation organization for sales incentive technology needs and will collaborate with HR Technology, Centers of Excellence (COEs), and HR Shared Services across all business segments. This individual will establish cross-functional relationships throughout HR Technology and Human Resources to ensure that solutions and initiatives are effectively designed and implemented, with colleague satisfaction as a key goal. Primary Responsibilities: Collaborate with business and technical partners to support the Varicent technical architecture and integration roadmap, including the e

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Product Specialist, Launch Program 2027 - United States Why join Mastercard’s Launch Program? Over the course of this 18-month program, you'll build specialized expertise through hands-on experience, structured learning, and mentorship from industry leaders. You'll work on real business challenges, applying your skills to projects that create meaningful impact. Along the way, you'll deepen your knowledge of Mastercard's business, collaborate with teams across the organization, and develop the technical, analytical, and professional capabilities needed to accelerate your career. By the end of the program, you’ll have a strong foundation in your chosen field and the confidence to continue to grow here at Mastercard. About the team In Product Management, you will have the chance to learn how to develop business cases for new product opportunities, develop scalable customer-centric products, and see those projects through go-to-market. When joining one of our highly collaborative product teams, you will have the opportunity to build and manage great products. We are looking for passionate and talented professionals who share our vision for developing scalable customer-centric products with agility and excellence. What you’ll do As an Associate Product Specialist, y

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Director of Product to own our product operating model end to end: the practice of product management, the delivery engine that gets work shipped, and the annual roadmap that connects both to company strategy. Reporting into our COO, this individual will lead a team of Product Managers embedded in cross-functional pods and hold those pods accountable for measurable customer and business outcomes. The Director of Product will work in close partnership with the VP of IT, Senior Manager of UX, Director of Enterprise AI Adoption, and business leaders to connect customer needs, business priorities, technical strategy, and execution. If you’re passionate about building high-performing product organizations, enjoy turning strategy into action, and are excited to lead cross-functional teams in delivering product experiences that are strategically sound, technically feasible, thoughtfully designed, and impactful for customers and the business, we want to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities.

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview: The Senior Platform Engineering Lead is a pivotal senior-level engineering position responsible for driving the

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: This position leads operations and maintenance activities for critical building systems, managing a high-performing engineering team to ensure maximum infrastructure availability and client satisfaction. The role combines hands-on technical expertise with leadership responsibilities, overseeing both preventive and corrective maintenance programs while maintaining compliance with regulatory requirements and safety standards. Your day-to-day tasks will include: Lead operations and maintenance on assigned shift, monitoring performance and directing service requests with minimal disruption to building operations Operate and monitor critical system equipment including HVAC, UPS systems, generators, chillers, and building management systems Provide technical training and support to shift engineers and maintenance technicians while fostering team development Implement and oversee preventative maintenance programs, including scheduling, task delegation, and parts ordering Process work orders for preventative and corrective maintenance, consulting with staff to identify materials and complete documentation Respond immediately to operationa